Bought a pair of Adidas Ultra Boost from their eBay store, and was told beforehand when I asked about possible wear / damage that they're in "absolute excellent condition", but when they arrived the left shoe has areas that are scuffed, crushed inner sole with discoloration spots, and a deep, permanent crease in the toebox. Tried contacting them on eBay about a return, and even offered to cover return shipping but the message went ignored. Tried escalating a claim with eBay but since the shoes were "guaranteed" by their authenticity team, it basically got auto-denied. Now I'm trying to deal with PayPal and my bank to get the problem fixed or else I'm stuck with damaged shoes that I'll have to resell myself, no doubt at a loss. Extremely, extremely disappointed in how this sale was handled. Maybe they'll see this review and we can work something out, but considering they ignored my messages and had the negative review I left for them on eBay deleted, I'm not holding my breath. Very shady, unethical business. read more

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Dude is a smug dork. From the moment I walked into the store he started giving me attitude about not liking my shoes and saying that they're not worth anything. Like I get it, my shoes aren't pristine air Jordan's but c'mon are you trying to do business or just be a smug douche? Left the store as soon as I walked in. read more

I will never recommend this store again. Footage by the cool shoe shine is an absolute joke. I've been on and off consigning with them since 2017 and this is how they treat customers. Couple months ago I took my shoes to sell with them and a couple sold so I got paid out. I end up opening up my own spot so I decided to take the rest out. When I went to take my shoes out in San Diego they said I needed to pay them back $545 in order to get my shoes out. Plus $10 for each pair because it's been within 2 months. They said I needed to pay them back because a payment process on one of the shoes didn't go through and the other shoe ended up being fake. First off, why would you pay me out without taking precautions first and wait until transactions finish. 2, their policy before was 2 weeks before taking items back. Then it changed to 2 months, then it changed to 3 months when I went back to pick them up again since I didn't have the money the first time. When I spoke to the owner on the phone in SD he said he'll buy back the shoes that the transaction didn't go through so he'll take $150 off of $545. Of course when I went to pick them up he said he changed his mind and I still have to pay full price. Got into an argument with him about the deal and he ended up calling the cops because I just wanted my shoes back didn't threat him or anything. He said I'm dumb for not wanting to pay him back (for his mistake) and I should ask anyone else with common sense. Well I did, I spoke to other people about it and even another store worker. They all said I was right and when I told him how the other store even agreed with me he said "I don't even know that store because I'm too busy working on my own". Keep in mind I've lived in la Habra since 2003 and my dad and I never knew about this store until 2017. The other store is a lot more well known and is local too so idk how he wouldn't know it. Another customer even came to the shop and said he never knew about this spot until yesterday. UPDATE: He uploaded a video onto YouTube of our convo without consent. In the video you can clearly tell it was hidden so I wouldn't see him doing so. It is ILLEGAL to record conversations without both parties consent! This was his "blackmail" for exposing what he did onto yelp and other platforms that would ruin his reputation. All you had to do was take some responsibility for your mistakes and none of this would have happened Rainier :) hope that money was worth it. read more

Footage By the Cool Shoe Shine - Owner calling police on me - Shoe Stores Near Me - Orange, California

I will say that the store had a nice collection of shoes but i don't think I've ever been lowballed as hard in my life as this shop did when i went last week. Tried selling some Jordan 1's and the Asian dude offered me $100 because they were used and kept saying "i wouldn't sell them for much" . Save your energy on stopping by your definitely better off selling on your own then at this shop read more

They have ignored my request to start a ticket with the courier they used that failed to deliver the shoes I ordered. The least they could have done was followed up with UPS & got back to me regarding what happened. It's been almost 2 weeks and I have yet to hear anything back. Extremely disappointed. read more

Cool little Spot kind of a hole in the wall but the selection of shoes and apparel was great. They also have a EBay store so if you seen something you liked but didn't pull the trigger, you have another chance online if you don't live close by read more

Overpriced and will low ball tf out of you. Bottom of the barrel when it comes to consignment shops. Damn cucks

Wouldn't recommend this place. Shady business owner. They low ball tf out of you for your sneakers. Extremely rude as well. Listen to all the 1 star review, it'll shed some light if you're on the fence on consigning with them. read more

Our house guest wanted to purchase shoes and he did a little research and found this hidden gem in Brea. The consignment store is located in a small industrial plaza. We walked in and found ourselves in a small shoe haven! This establishment carries high end athletic shoes, most of which cost more than the average car payment. (Some shoes were closer to a monthly mortgage payment.)The employee that helped us was knowledgeable about each product; he was able to answer all the questions that were asked. The back part of the store had other items like hats, kids shoes, socks, and other high end knick knacks for sale. Our guest ended up purchasing quite a few pairs of shoes, enough to fill 4 shopping bags! Needless to say, he was a happy camper. read more

Footage By the Cool Shoe Shine - Shoe Stores Near Me - Orange, California

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If I could put no stars I definitely would, customer service is terrible, they open and close outside of they're listen times. They low ball tf outta you worse than a pawn shop. The employees are rude and cocky as if they're better than you when they really aint shit but some bums running they're mom and pops shop, suck it easy you definitely lost a loyal customer, oh yeah ill be sure to spread the word you chumps!!!! read more

Finally I found my shoes store for the rare finds and not fakes. I love this place they have all the sickest Jordan's, Nikes, and all the hard to get kicks us sneakers heads love stop by check this place out. The service is very chill and great atmosphere. I just got one of my favorite pair of Jordan's sure it's pricey but worth every dollar I spent. This place ROCKS. read more

Footage By the Cool Shoe Shine - Jordan's 11 I don't have to tell how GREAT this kicks you know. - Shoe Stores Near Me - Orange, California

Sneaker consignment shops are the backbone of the sneaker collecting industry. Buyers rely on these shops to source for them, any and every sneaker they want, and resellers rely on them, to provide their goods for sale, to a specifically targeted audience. It goes hand in hand, and the sneaker economy owes it all to these community-based sneaker consignment shops. Forget about "Fraud Club". Shops like Footage hold it down for the general community of sneakerheads. You show a little bit of respect to them, and they'll help you out. Rainer's definitely one of the nicest, and stand up dudes I know. His location makes it easy for me as well. He pretty much has the Inland Empire, Orange County, and some of the SGV on lock. Here's a few tips for selling sneakers: Tip #1 - Price it to move, not to sit! Otherwise your shoe looks no better than the exact same pair sitting next to it, for the same price. Tip #2 - Honestly decide if you want top dollar, or if you want to sell it fast, because you can't have it both ways. Tip #3 - The rule of two. Either you sell your kicks in the first 2 weeks of buying them, or you hold on to them for 2 years, waiting for them to go back up in value. (Thanks Corgishoe). Tip #4 - Always leave some meat on the bone for the consignment shop. Don't be selfish, you young bucks. You want these shops to be around to unload your collections in a few years when you decide to "get out of the game" right? Then help keep their rent paid, otherwise you'll be the one creating eBay listings, taking photos, dealing with lowball offers, relisting deadbeat bidder auctions, and packing up and printing labels for each shoe you sell. Trust me, that crap gets old real quick! Tip #5 - Always sell your kicks through a consignment shop. They have customers and other guys just like you, who are always looking to buy and sell stuff, and that makes it a lot easier to sell your kicks, especially if the shop takes trades. Why not get rid of some unwanted stuff, and in return get something you really want? Everyone wins. The buyer, the seller, and the shop. read more

I've had a shoe fetish for over five years now. I'm not sure when I'm finally going to get over this silly hobby of collecting shoes, but I know my feet do look pretty fly in the present! In all seriousness, Footage has made my addiction even worse. It doesn't help my wallet at all to have a local spot for me to find those old school SB's & Jordans that I "need." Combine the great selection of the store with the personable staff and awesome owner, and I'm probably not going to be getting out of the shoe game for awhile. Damn it. The first thing you need to know about Footage is that it's a consignment shop. In other words, individuals bring shoes to Footage to be sold by the shop. If you want to the shop to help you sell a pair of shoes, you tell them how much you want to make and they will add their 10% fee on top and sell the shoes for that slightly inflated price in-store. Your shoes will also be listed on ebay with a Buy-it-now option for more exposure at no additional charge. The ebay exposure is critical because it allows your shoes to be sold to individuals around the world who cannot visit the shop. Keep in mind though that the prices of shoes on the store's ebay account are much higher than in-store because the price includes Ebay and paypal fees. Also, if the shoes sell via ebay, you do not have to worry at all about shipping since the shop takes care of that. The reason why the shop gives you a better chance of your shoes being sold is the store's reputation around the sneakerhead world/forums for being a great place and the owner's ridiculous amount of feedback on ebay (over 14,000 feedback). He's arguably the #1 sneaker seller on Ebay in the entire country considering his feedback. By sneakers, I mean nike shoes, jordans, etc. As for the selection, the shop is dominated by a vast amount of nike shoes including: Blazers, Dunks, Dunk Sb's, Air maxes, Kobes, etc. There is also a huge selection of Jordans and a decent selection of Vans. If you're looking for older releases, this is definitely the place you want to check out. I've been able to get 2001 Black/Red 11's, Danny Supas, White Supreme Lows, Black Rayguns, Kobe Dark Knights, etc. at the shop. I have also used the shop to sell some of my own shoes. I cannot recommend this place enough for both sneakerheads or anyone that wants to pick up a fresh pair of sneakers. Of all the consignment shops I have been to, this is the ONLY one I have been to where the owner goes out of his way to welcome you to the store and accommodate your needs. I hope the young staff follows the example of the owner, Rainier and continues to take the initiative when it comes to dealing with customers. Sorry RIF, Footage is the place for me. Rif may have a bigger selection, but the staff only seems to go out of their way for the "homeys." Quick Tips: When you first walk into the shop, the shelves on the left have all the brand-new, deadstock shoes while the shelves on the right are used shoes. The Middle Shelves are Kobes on one side and I think skateboarding shoes on the other side. read more

Ordered a pair of shoes online. Received the shoes in different sizes, meaning, one shoe was the correct size and the other shoe was a half size smaller. When I called the store to correct, whomever I spoke to made it very clear that; a) I was not going to be able to speak to a manger and b) "shit happens." While a full refund was offered I didn't feel comfortable enough to simply send back the shoes and hope for a refund so I opened a Paypal dispute. Long story short, I received a refund for the purchase price only, not the shipping or return shipping charges. Fair, not really. I ordered a pair of shoes and received two different sizes, why should I pay for their mistake? Issues: 1) We buy from this type of consignment shop for many reasons and one of those reasons is to guarantee authenticity. How can they claim to sell only authentic shoes when their quality control doesn't even include verifying the size of the shoes? Answer, they can't so, buyer beware and purchase at your own risk. 2) The unprofessionalism by the call taker/employee was deplorable. Nothing other than the inconvenience of mailing back the shoes at my expense can not/should not be the only option. For a manager not to be available and/or even notified is beyond abusive on the part of the employee and as a representative the store and manager himself. Must be noted that this was not my first purchase from this store. I had made three other purchases before the online purchase. Also, I travel from San Diego to Brea. That being said, I will never patron this store ever again for my shoe needs/wants. Poor customer service would be a serious understatement. read more

Great consignment sneaker shop. The best part about this place is that the guys who work there really know their stuff. They are knowledgeable, but not elitists who talk down to you and think they know way more than you. Most of the big consignment shops in LA treat you like you are an idiot and you don't know what is going on just because you aren't wearing Yeezys into the store. These guys are cool no matter what you like. The selection is good. The guys are very up-front and honest and will help you find what you need. I've got shoes on consignment there now and I've bought some from them too. Will definitely buy more when I miss out at the retail stores. read more

Where them rare J's at?!?! Kicks, soles, shoes, sneaks, whatever you want to call it...the smell of new soles is grrrreat! They should come out with a "new shoe smell" scent! If ur into collecting rare sneaks, this place is for you! Very small place but the walls and racks are filled with kicks that people collected thru the years and want to sell. It's a consignment shoe store so if you are in need of some cash and have some rare soles, hit them up. Its locacted in the heart of DTF, "downtown fullerton" for all you non kool peeps =))). It is a shoe lover's paradise. Their variety changes from time to time so your in the area and have an itch to spend some cash on some rare sneakers, check them out in person or online! read more

The BEST consignment shop! FCLA: wayyyyyyy over priced RIF: selection sometimes low (even if they post on Instagram otherwise they don't put any of that stuff out) prices are sometimes high but sometimes great. SOLESTAGE: low selection silly prices FOOTAGE: Amazing! I've been to all the other places several times. Barely came here in last year and I've purchased more from here than other places. Great prices which you can negotiate with and staff is amaZing friendly humble dudes. read more

Ok so my boy Noel C. be raving about this place. I happen to be in brea so I hunted this spot down! Oh mah shoegasm!!! i felt under dressed as I only had on some shadow gray 1's. I was only able to stop by for a quick look, but they had it all and prices were definitely great for the products. I think I even saw some flint 13s in a size 10(mah size)!!! So yeah I think I might make a trip up here again and cop some heat. On another note the place seemed real laxxx like I coulda chilled there for a minute...i like that kinda thing. Buhhh yeah peep this joint out, you wont be disappointed. @Noel you aint eva lie. read more

This place is pretty good. Selection is decent. Owner or Manager is kind of rude and gets annoyed if you ask a lot of questions.

this place carries the hardest J's i've seen yet! J's from back in the day mint condition in the box! For example, those one spacejam shoes... jaw droppin $418.69 out the door! read more

Footage By the Cool Shoe Shine - Shoe Stores Near Me - Orange, California

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Huge selection of Men's shoes and lots of Jordan's but no women's shoes. =( read more

Footage By the Cool Shoe Shine - Shoe Stores Near Me - Orange, California

Wouldn't recommend this place. Yeah they have a lot of the Jordans you are looking for but the price is jacked up heavy! I took in some shoes in I wasn't wearing that were in new condition some were never even worn once. The dude asked me what I want for them and I gave him a fair price as I know they have to resell the items and make money too. He looks at them and says "where are you getting that price from?" Super rude. Another customer was there trying to sell some shoes and the employee asked him "what did you hike up a mountain in these?". They try to make you feel like your product isn't any good or worn out to make it seem like you are getting a fair deal when they buy them from you at a low price. Workers are super rude, they low ball you on kicks and then sell them mad expensive! Go look at their eBay store and see the prices, it's a joke. If you are buying Jordan's find another seller and if you want to sell your kicks either do it yourself or find another place. Come here as a last resort. read more

Great people that run this spot. Man this place needs to be bigger because seriously they have a HUGE selection of kicks. There website does a great job keeping up with inventory that they have in store so it is a plus to check it out before going in just to get an idea of what's in store at that time. Definitely makes it worth it to drive out here as sometimes the drive to LA is a little much especially with traffic. So definitely check this shop out as Rainier has been around for awhile. Keep on doin it real big homie. Maybe next time we'll get to chop it up a bit when i stop by. read more

I've been shopping THECOOLSHOESHINE since it was in Fullerton. Overall, their selection of shoe's is second to none and there in-store customer service is great. They do a buy back program and offer vintage Nike, Stussy and The Hundreds t-shirts and misc items. However, there customer phone service needs some help. They seem to get flustered easily when you ask multiple questions. Which is OK, not everyone can handle customer service over the phone well. By no means does this reflect the overall rating of the store. They have improved greatly in selection and space since there move to Brea. If your in the area, check them out. read more

If you like getting lowballed, this is the spot to go to. I understand the business behind it, but paying WAY under stockx payout is beyond ridiculous. I'm not sure how many employees they have that work the front, but if it's an EXTREMELY short Asian dude who barley meets the requirement height for Disney rides.. be ready to get lowballed to the max and have the worse customer service experience you have ever had. This dude does not have any communication or customer service skills to save his life, he will have every excuse in the book to lowball such as the shoes are too beat, the box is messed up, there isn't really anyone looking for this shoe, there isn't a market for these, etc. on top of that he isn't too knowledgeable on shoes let alone, dude looks like he lives and breathes on tiktok or was part of Ruinscape cult and their headmaster. Awhile back I went in to sell multiple pairs of shoes, and this tall probably Hispanic guy who definitely meets the requirements to get on Disney rides was fair with his pricing. Bring back that guy. They have a good selection of shoes but once you see the pricing it's unbearable. They TAX so much it's ridiculous. read more

This place makes my feet happy but my wallet sad! not to say it is pricey or that they overcharge, on the contrary they have some of the best prices i've seen for kicks. Thanks for further enabling my addiction. Only further aggravated by the deep knowledge and excellent customer service that Footage provides. Do yourself a favor and check this place out ASAP. read more

Guys here are pretty cool. Store has a ton of kicks and collectables. Location is close to me which is even better. I cosigned a pair of Lebron 8 V2 Xmas and the price I wanted was rather competitive, therefore, it sold within a month or less which was awesome. I would definitely cosign here again. read more

Pros: Great selection of shoes to choose from at fair prices. Cons: Newer location but can be out of the way for some. Overall: Definitely check out Footage if you are a sneakerhead or are looking to sell your pair of shoes. read more

Appreciate this sneakerheads shop! People complaining about $$ prices of shoes need to think that this IS a business! You want a neighborhood sneaker store where you can get DS and used shoes that aren't fake, then this joint is it! Keep it up yo! read more

Bad Service. Good Sneakers. I went in with a friend while the employee who sat behind the counter has his face fixed to a computer screen, didn't bother to say hi or offer at least to answer a question. When I asked him a question about a shoe, he just mumbled some answer in a "I dont give a shit" tone of voice. My friend ended up purchasing an item despite this, they should think about hiring someone with customer service skills instead of friends. read more

FOOTAGE by THECOOLSHOESHINE is a museum for Sneakerheads. It's owned and operated by a long time friend, Rainier, and he's been in the shoe game ever since he traded velcros for laces so his knowledge for kix is beyond limits. I walk in, immediately shoegasm. O face. collection of rarities from retro Js, to the Grails of SBs, Air max 90s, 95s, Blazers, etc... there were over 100 pairs on display and more waiting to be put on the show room. The joint is only two weeks young and he did it right - custom wooden shelfs, wall, front desk, it's friggin tits. Also, for those who are short on cash in this tough economic state we're in, Rainier also does consignment! it is the only store around this area that i know of does this and he does it at a much smaller fee than that of Flight Club. SUPPORT YOUR LOCAL INDEPENDENT STORES! The prices. Usually, prices are spiked way high for most deadstock gems, but the prices here are lowest I could find anywhere, on the web or in stores. And you can check out his Ebay Auctions as well, seller ID: thecoolshoeshine The best part, the owner is just a cool ass cat. So drop by, or don't. but drop by. and you can thank me after. read more

these people will RIP U OFF if u don't know what's up. check eBay, DO UR RESEARCH n see what ur shoe is worth. they will lie to u if u don't know any better. i fell for their word today. live n learn tho. if u ABSOLUTELY need $, this is ur last option. dude at da counter, has a MAJOR attitude. what it really is is him trying to repress da facts a lil too hard n comes off like an asshole. da take it or leave it spill. be VERY CAREFUL, they prey on ur lack of knowledge in order to maximize profit. n yes, i know, it's a business n they gotta make their $. still, this kinda shop is further proof of how shitty da sneaker game has gotten. msg me if u need more info. sold shoes here and will NEVER even step foot in their shop again. read more

Do not try to sell anything to this store. They will lowball you so bad then sell your shoes for a huge profit.

This place is full of big head sneaker heads but they ain't shit I was ready to spend some money I asked for help but this Asian guy behind the counter was quick to judge and just answered every question I asked with nah if I could give this place negative stars I would wouldn't recommend this place to ANYONE read more

They charge sales tax smh, so if you buy your shoe in store and pay tax then resell to them they will charge the next person tax again even on used worn shoes! That's double taxation on teh same item, wth? read more

The store is sneaker heaven. Trust. The variety is on point and the prices are reasonable and fair. A big plus is the friendly staff and the AMAZING owner who undoubtedly do an outstanding job greeting and helping customers. This is the sneaker shop to go to in orange county. read more

I've been consigning with Footage since 2011. In the five years since, I've had no negative experiences with their service whatsoever. It is a quick and easy process to go in to the store and pick up your check when one of your items sell. The employees here are chill as well in that they are always down to have a conversation or help you look up the prices of shoes you are interested in buying/selling. A few og employees have left but the new guys are dope as well! read more

Great store, great prices. Personally i think they're better than Rif, especially on the price aspect.

Dope shoes. Selection keeps my feet heated through all seasons. My older bro sold alot of dope stuff here too. Staff was always cool from my experiences. The best part was the prices. They have very fair prices. Go there to buy or sell!! read more

Friendly staff. Great selection of both new releases and older gems. EBay steals for days here!