Fair Deals & Great Energy…read more Stopped in for the first time with a pair of sneakers that had been collecting dust in my closet. The staff was welcoming, straightforward, and more than fair with their buying and selling process. No pressure, no games -- just solid business. I'll definitely be coming back for any future sneaker heat. Also, heads up: they'll be relocating to a new spot just one parking lot over by the end of February in case the address hasn't been updated yet.

I've done business here three times so far and every time it's been awesome! First time was to sell…read moremy old Nike SB collection (which I miss like a mf lol) second time was to sell a single pair of shoes and the third was today to size swap a pair of shoes that were the wrong size for me. It's a drive for me cause I live in LA but I don't mind making it since these dudes are always so chill and give great service. Will you maximize what you can get for your shoes if selling? Probably not but they're fair and don't whack you over the head and are flexible if necessary. I felt good every time I've sold them shoes Thanks again guys, appreciate yall!

I truly cannot say enough good things about my experience here, and specifically about **Chelsea**…read more I walked in feeling a bit unsure of what I needed, but I was absolutely blown away by the level of service she provided. Chelsea is the definition of kind, patient, and genuinely helpful. She took the time to listen to my concerns and didn't rush me for a second, even while I was being picky. It is so rare to find someone who is that attentive and clearly cares about making sure you walk out with the perfect fit. I am obsessed with the shoes I ended up with--they're exactly what I was looking for! If you're heading in, do yourself a favor and ask for Chelsea. She's a total rockstar and made the whole process such a pleasure. I'll definitely be back!

Sunday 4/12/26; From the moment my 75 y/o Mother and I…read moreentered the store, we were welcomed by Maite and I knew we were in the right place for what we needed. Maite has the greatest personality, professionalism and was so patient with us. She scanned Mom's feet, explained what was needed and why, then made sure my Mother had the best style and fit for foot needs. I also bought shoes. We were both very please not only with our purchase but also our treatment. Thank you again Maite and Thank you Lucky Feet Shoes for employing such a great person and a great store.

We come here from time to time. We always come out with some great new shoes at very reasonable…read moreprices. Nice hats too. Sometimes they have some cool clothes too. The workers are helpful and nice. We definitely will be back when in need of some new gear.

All I did was try on one pair of shoes with my friend while I was sitting there trying to fit the…read moreshoe they kept approaching me asking if i needed help or if I was actually going to buy the shoes, the girl With the big cancer tattoo on her face was being loud and unprofessional while yelling at my face I told her to calm down and speak to me in a professional way. saying I tried on the same pair of shoes multiple times- and she continued to make false accusations about me in the store. when I asked to see the cameras they denied me, I personally felt profiled I hope to not see or hear about this again 01/22/26 3:50

I came in and was helped by Briana. She had an enthusiastic attitude and was extremely helpful. She…read moredeserves nothing less than a raise or promotion

Prior to my review I have to preface it with my last visit to the Brea Mall 3 months prior. I came…read moreto the mall with the hopes to find shoes that fit well and support my flat-feet. I have mild Plantar Fasciitis and finding the right shoe can be quite tricky. For years I had been getting all my shoes at Converse (thinking no support was the best for my circumstances) and my visits were short. I knew what isle to go to and what size I needed. The biggest part of my choice was the color. Anywho. Fast forward to my visit to the Brea Mall in July of 2023. I went to Journey's, Foot Locker, and The Finish Line inside of Macy's. Each visit was HORRIBLE. Little to no customer service. I had to go and ask for help or shoes to try on. Asking about the shoes got me shoulder shrugs and "I don't know" answers. So my recent visit (September 20th, 20223) was a shocker! I came in with the very low expectation of sub par customer service. My first was visit was at The Finish Line, since that was where I found my most recent pair of shoes. Fortunately, the shoe I wanted was no longer in stock and the customer service was a tad better than the previous but nothing to warrant my business. Subsequently I walked into Shoe Palace which happened to be adjacent to my exit. I went in apprehensively thinking my experience would be anything less than desirable. Immediately, I was greeted with a huge smiling face and help was offered. "Ana" (Anayeli), would be my hero for the evening. I told her I was looking for something that had little arch support and something that wasn't too narrow. Off like a canon, she spouted out a suggestion and walked me over to the shoe wall. She pointed out 3 types and I asked if I could try on 2 of the 3. There she went again, like a bolt of lighting! She raced back and handed me the shoes to try. With the right amount of timing she came back and checked on me. I told her I was just curious to see how the 3rd shoe option felt. POOF! She was gone and back in an instant with the shoe. From now on Shoe Palace has my business going forward! I might be a little spoiled with Ana's super great customer service and hustle. Can I call and ask for her prior to my visit? HAHAHA. ... but seriously though, can I? Shoe Palace! You have a rockstar on your hands, commend her to the highest praise!

For years, I found Nordstrom Rack overwhelming because of its size and selection. This time, I went…read morein with a strategy: I focused only on tops and shopped only the XS section, working my way through one rack at a time. In about an hour, I pulled around 18 pieces to try on and found several great additions to my summer wardrobe while staying within my budget. The only frustration was that many items in the XS section were mixed with M, L, and other sizes, making it a little harder to shop efficiently. The associates at the register were friendly and professional, and they listened when I shared feedback about the loud music in the fitting rooms. Overall, I'm glad I finally found a shopping method that works for me. What used to feel intimidating now feels manageable, and I left with some wonderful pieces for my summer wardrobe.

A decent Nordstrom Rack location in the area. They have a pretty good stock of things here at…read moredecent prices. I was looking more for shoes at my recent visit, but didn't find a very good variety of suitable work shoes. For some reason, this shop has a lot of athletic shoes...like almost two aisles of them. So, at least I know where to come to for sneakers. Maybe it's just the season right now, but they didn't seem to have the full variety stock of things. Wasn't too impressed this time around, maybe I'll have to come back sometime to see what's new. Hopefully there's more things to find here. Parking was easy, lots of parking up front.

I had such a great experience at the Red Wing store in Brea, and I wanted to specifically recognize…read moreAnthony and Elijah for their outstanding customer service. Anthony was the associate who initially helped me, and he was incredibly knowledgeable, patient, and thorough. He properly sized me for a pair of Red Wing work boots and took the time to explain the different options available based on the type of work I do. He made thoughtful recommendations and ultimately helped me find a pair that I absolutely love. It was clear that he genuinely wanted to make sure I left with the right boots, not just make a sale. Elijah also assisted me during my visit and was equally kind, professional, and helpful. Both of them made me feel welcome and valued as a customer. What made this experience stand out even more was that I had previously visited the Anaheim location and unfortunately received little to no customer service. The difference between the two stores was night and day. Anthony and Elijah are a fantastic reflection of what great customer service should look like, and they represent the Red Wing brand exceptionally well. Thank you both for your help. Because of your outstanding service, I'll gladly return to the Brea location for future purchases.

Long story short, Elijah is just awesome! My 1907 fits perfectly now with the memory foam…read morefootbeds! Heel slip was too much in stock form but with the memory foam, it fits nicely now. For new buyer, please watch for heel slip and go down in half size if it happened.

They have Amazon Return area!…read more I searched for a Kohls to return a few items. I bought these animal tents for my two dogs and they arrived being way too small. The tents are for them to sleep in if they want. My 1 year old Pomeranian loves sleeping in little spaces like that. It was even too small for her lol We might try to find something else for her to sleep in. We do have regular dog beds. Just wanted a "cave" like place for her to sleep in, since she loves that. When I did the Amazon return online, it only gave me UPS and Kohls as return sites. For some reason, those were all I had. I decided on Kohls, since I didn't have the original packaging anymore. The Amazon return area at this location, is in the back right corner of the store. There's signs to direct you as well. I found the area and got in line. Quick and easy return! I also got a 20% off coupon to us at Kohls. Sweet! I looked around at the Halloween section! They have the cutest things and not bad prices either! Some of the pillows were too cute!!!

SUPER disappointed! My fiance was showing me what he got from kohls and when he told me the total I…read morethought it didn't sound right so I decided to double checked his receipt. Turns out he was charged twice for the same sweater and unfortunately didn't realize it when hearing his total. It's disappointing the checker didn't catch this and unfortunately for us the bag sat in the car for quite sometime so now we don't really know how to approach a refund since it's been so long. Other than this one situation we have had good experiences at kohl's but $30 is a lot of money so I'm definitely disappointed. I'll be back but will ALWAYS double check my receipt from this day on.