DSW been in this plaza for years and years. It's located in the same plaza of Mother's and…read moreChick-Fil-A! This is a huge shop and always well stocked and cleaned. The front sections carries latest designer shoes from platforms to running shoes. The side perimeters display limited handbags, backpacks and socks. I tend to shop here for my running shoes. The staff are always helpful. I stopped by today, as every New Year and Spring Cleaning, to donate shoes. The Soles4Souls program makes every shoe donated count! It's win-win for all.

Big store nice and air conditioning to keep you cool while searching all those shoes. So many to…read morechoose from! Marie needed shoes for wedding we went here and first shoe was the winner nice and squishy inside shoe so feet won't get sore and she didn't have any blisters after wearing them. I'm going in soon to buy a pair of sandals for summer and dressy shoes for church. The service was great there are lots of people on the floor to help you find whatever you need. Nice prices too. Nothing outrageously priced. If your in need for shoes please come try DSW:

Fair Deals & Great Energy…read more Stopped in for the first time with a pair of sneakers that had been collecting dust in my closet. The staff was welcoming, straightforward, and more than fair with their buying and selling process. No pressure, no games -- just solid business. I'll definitely be coming back for any future sneaker heat. Also, heads up: they'll be relocating to a new spot just one parking lot over by the end of February in case the address hasn't been updated yet.

I've done business here three times so far and every time it's been awesome! First time was to sell…read moremy old Nike SB collection (which I miss like a mf lol) second time was to sell a single pair of shoes and the third was today to size swap a pair of shoes that were the wrong size for me. It's a drive for me cause I live in LA but I don't mind making it since these dudes are always so chill and give great service. Will you maximize what you can get for your shoes if selling? Probably not but they're fair and don't whack you over the head and are flexible if necessary. I felt good every time I've sold them shoes Thanks again guys, appreciate yall!

I truly cannot say enough good things about my experience here, and specifically about **Chelsea**…read more I walked in feeling a bit unsure of what I needed, but I was absolutely blown away by the level of service she provided. Chelsea is the definition of kind, patient, and genuinely helpful. She took the time to listen to my concerns and didn't rush me for a second, even while I was being picky. It is so rare to find someone who is that attentive and clearly cares about making sure you walk out with the perfect fit. I am obsessed with the shoes I ended up with--they're exactly what I was looking for! If you're heading in, do yourself a favor and ask for Chelsea. She's a total rockstar and made the whole process such a pleasure. I'll definitely be back!

Sunday 4/12/26; From the moment my 75 y/o Mother and I…read moreentered the store, we were welcomed by Maite and I knew we were in the right place for what we needed. Maite has the greatest personality, professionalism and was so patient with us. She scanned Mom's feet, explained what was needed and why, then made sure my Mother had the best style and fit for foot needs. I also bought shoes. We were both very please not only with our purchase but also our treatment. Thank you again Maite and Thank you Lucky Feet Shoes for employing such a great person and a great store.

Great place! My son loved the options! Staff was very great…read moreand helpful! So excited! Great place! My son loved the options! Staff was very great and helpful! So excited!

If i could do zero i would. The manager who was there today Tuesday may 19,2026 at 12 pm and that…read moresales girl profiled and discriminated. Not my fault you guys are too busy on your phones or gossipin that you get your things stolen. But i was NOT gonna leave my scooter outside where it could get stolen easily and then you guys saying "oh were not responsible" yes tf you are YOU want me to put it OUTSIDE okay so YOU are liable if my $500 scooter gets stolen. I called corporate and complained i am 26 years old i work hard for my money why tf would i go steal when i take pride in buying my things?! No sign on the door saying scooters aren't allowed didn't even want to compromise on them holding onto the scooter until after i paid. If you're really that worried then have security at your door or hire more people if not then thats on you guys first not taking more actions and wanting US the PAYING CUSTOMERS to suffer YOUR dumbass consequences.

I came in and was helped by Briana. She had an enthusiastic attitude and was extremely helpful. She…read moredeserves nothing less than a raise or promotion

Prior to my review I have to preface it with my last visit to the Brea Mall 3 months prior. I came…read moreto the mall with the hopes to find shoes that fit well and support my flat-feet. I have mild Plantar Fasciitis and finding the right shoe can be quite tricky. For years I had been getting all my shoes at Converse (thinking no support was the best for my circumstances) and my visits were short. I knew what isle to go to and what size I needed. The biggest part of my choice was the color. Anywho. Fast forward to my visit to the Brea Mall in July of 2023. I went to Journey's, Foot Locker, and The Finish Line inside of Macy's. Each visit was HORRIBLE. Little to no customer service. I had to go and ask for help or shoes to try on. Asking about the shoes got me shoulder shrugs and "I don't know" answers. So my recent visit (September 20th, 20223) was a shocker! I came in with the very low expectation of sub par customer service. My first was visit was at The Finish Line, since that was where I found my most recent pair of shoes. Fortunately, the shoe I wanted was no longer in stock and the customer service was a tad better than the previous but nothing to warrant my business. Subsequently I walked into Shoe Palace which happened to be adjacent to my exit. I went in apprehensively thinking my experience would be anything less than desirable. Immediately, I was greeted with a huge smiling face and help was offered. "Ana" (Anayeli), would be my hero for the evening. I told her I was looking for something that had little arch support and something that wasn't too narrow. Off like a canon, she spouted out a suggestion and walked me over to the shoe wall. She pointed out 3 types and I asked if I could try on 2 of the 3. There she went again, like a bolt of lighting! She raced back and handed me the shoes to try. With the right amount of timing she came back and checked on me. I told her I was just curious to see how the 3rd shoe option felt. POOF! She was gone and back in an instant with the shoe. From now on Shoe Palace has my business going forward! I might be a little spoiled with Ana's super great customer service and hustle. Can I call and ask for her prior to my visit? HAHAHA. ... but seriously though, can I? Shoe Palace! You have a rockstar on your hands, commend her to the highest praise!

You can get it if you really want You can get it if you…read morereally want You can get it if you really want... 4/5 Service Limited review. Came in to return an online order. Buyer beware you won't get shopping refunded. There was a really long line when I arrived. Thankfully it went by rather quickly for the size. 5/5 Parking Parking is abundant in this shopping center. You don't have to walk far unless you don't like parking next to anyone, plenty of those spots available. 5/5 Likelihood to Return Overall the store was very tidy compared to other NR. I'd stop by here next time I'm in the neighborhood. Psalm 122:1, God bless and Stay Prayed Up

I'm going to be honest here. Sometimes we shop when we are low on funds. Sometimes, times is tough,…read morebut maybe we need to buy a gift. Let's be real with ourselves--most of us are not part of the 1%. That interlude matters because I was at the register with my mom when her card declined. She was trying to make a payment and then, immediately after, use her card to buy our merch. Let me just say--it was a timely transaction and very public. However, our cashier was the opposite of judgmental. She was kind. Honestly, truly kind. [Amy, are you a Christian?] My mom was shaking, embarrassed, and trying to just get out of there. I stayed calm, coaching her through it and explaining that it was fine. Amy kept apologizing, saying sorry, and going above and beyond to smooth out the chaos. This is that part of humanity you hardly get to see. Forget customer service awards--Amy, you deserve a big blessing. Nordstrom Rack should be so appreciative to have you. I hope they see your value and give you more. Thank you for being a kind human!

Long story short, Elijah is just awesome! My 1907 fits perfectly now with the memory foam…read morefootbeds! Heel slip was too much in stock form but with the memory foam, it fits nicely now. For new buyer, please watch for heel slip and go down in half size if it happened.

I got my second pair at the Brea store... I've been to 3 store so far and the customer service is…read moreas good if not better than the quality of the boots. Elijah was a good sport I came in for just my boots and I came out of the store with a lot more stuff, he also helped me with some care products for my boots. This spot is well recommend.

Slow in line to check out & return. A lot of nice things to get in clothes. Easy to find too with…read moresigns. Spacious to get around.

They have Amazon Return area!…read more I searched for a Kohls to return a few items. I bought these animal tents for my two dogs and they arrived being way too small. The tents are for them to sleep in if they want. My 1 year old Pomeranian loves sleeping in little spaces like that. It was even too small for her lol We might try to find something else for her to sleep in. We do have regular dog beds. Just wanted a "cave" like place for her to sleep in, since she loves that. When I did the Amazon return online, it only gave me UPS and Kohls as return sites. For some reason, those were all I had. I decided on Kohls, since I didn't have the original packaging anymore. The Amazon return area at this location, is in the back right corner of the store. There's signs to direct you as well. I found the area and got in line. Quick and easy return! I also got a 20% off coupon to us at Kohls. Sweet! I looked around at the Halloween section! They have the cutest things and not bad prices either! Some of the pillows were too cute!!!

I think if you didn't find what you were looking for next door at Marshall's, you can stop by in…read morehere. It's a usual kind of place like any Ross, but they don't seem to be very stocked here. Not sure if it's because they just don't get inventory in as much or they sell things fast? lol...probably the inventory thing. It looked pretty bare here and from the looks of long-ago reviews also seem to be the same deal. So come here if you're in this plaza, but that's about it. Parking is not a problem as this Ross is located in a huge plaza.

Workers here are ridiculous , always on the rush to scan the items and don't even offer a bag…read moreanymore , I know we have to pay for bags now but why aren't u offering one ? I had to carry my stuff out in my hand so inconvenient