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    Foote John MD

    5.0 (1 review)

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    8 years ago

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    North Atlanta Primary Care- Woodstock - Dr. Dirk Williams

    North Atlanta Primary Care- Woodstock

    2.3(47 reviews)
    1.4 mi

    DO NOT bother with this place. See Jew W. review to the right. Mine is verbatim. I was talked over,…read moredismissed, had numerous MRI referrals and then more useless, irrelevant tests referred, visits and revisits scheduled and absolutely NO diagnosis or prognosis ever brought up. No questions answered, just dismissed with arrogance. This lady is NOT EVEN A DOCTOR. This office had two weeks of repeated attempts to get a simply oral surgery sign-off back to my dentist. Didn't do it, wouldn't do it without an appointment they never tried to schedule. Then they lied to me and said nobody has contacted them about the paperwork. It's a referral fee mill and office fee generator. Go anywhere else in OR out of network, ESPECIALLY IF YOU NEED TO SEE an M.D.

    I've been coming to NAPC for years (since 2016) at various locations. My experience started out…read moregreat at this Woodstock location and was even good at the Canton location after it was built, as it was closer to home at the time. I'm not sure what has happened, but this medical group has fallen apart! Management: You will continue to lose patients if something is not done. The upward trend of and reviews over the last few months only reinforces my statements. Below are a few of the reasons why I will be leaving this group as my primary care facility: * It took over a month, and I had to call in three times, to receive results from a standard panel of bloodwork for an annual physical on the Follow My Health Portal. * When requesting an Rx refill, there were many times it wasn't addressed for several days. Thankfully, this particular Rx wasn't an absolute necessity. * Most recently (the icing on the cake), I had scheduled an appointment a month in advance for a quarterly Rx refill and a wellness check at the Woodstock location, closer to my new home. A conflict arose, so I called to reschedule the appointment to one week later. I received multiple texts and calls requesting confirmation of my new appointment -- good. I arrived at the appointment and waited in the waiting room for almost 30 minutes before being called back. After being called, my weight and vitals were taken, and I spoke with the nurse. Another 10 minutes later, the office manager came in and informed me that the doctor I was scheduled to see was no longer taking patients and that I couldn't be seen... (dramatic pause). This is a facility I've been coming to for primary care over the past eight years, with a doctor I have seen in the past. The office manager was professional, polite, apologetic, and said she understood my frustration. It may not have been her fault, but I told her I would write this review. This could have all been disclosed to me weeks prior, saving everyone time. It shows complete disorganization and a lack of systemic processes. I wasn't able to speak with the doctor, nor did I receive my wellness check, Rx, or the specialist referral I was going to discuss. Was I denied care? I'm not entirely convinced the appointment wasn't kept in an attempt to bill my insurance company, but I will be following up with them to check. * I received two separate calls the day after the above situation, each from a receptionist asking about a follow-up appointment. I briefly explained to both my frustrations, why a follow-up wouldn't be necessary, and why I'd be leaving NAPC. One receptionist was nice enough to ask if I'd like to speak with the office manager. I said yes, but the representative told me she (the office manager) was in a meeting and would call me back afterward. I never received that call back. Potential patients considering North Atlanta Primary Care or Southeast Medical Group: please tread lightly or reconsider if you value a doctor-patient relationship and any semblance of a well-organized medical facility.

    Photos
    North Atlanta Primary Care- Woodstock - Victoria Cannon, PA-C

    Victoria Cannon, PA-C

    North Atlanta Primary Care- Woodstock - Dana Cole, PA-C

    Dana Cole, PA-C

    North Atlanta Primary Care- Woodstock - Amanda Sowisdral, PA-C

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    Amanda Sowisdral, PA-C

    Woodstock Family Practice & Urgent Care: James Lee, DO

    Woodstock Family Practice & Urgent Care: James Lee, DO

    2.2(63 reviews)
    4.2 mi

    Dr Lee, you sold out to Southeast Medical Group, and your practice, which was fantastic, is no…read morelonger as wonderful. I've been going to Dr Lee, since he moved to Woodstock (20 years +) and started this practice in his old building a block down the road. The front desk lady was rude, and don't get me started on the lady at checkout. Everything is a burden to her, and you are a waste of her time. You can't reach the office directly; everything goes to an off-site answering service. You leave a message, no callbacks for over a day. Twice, the Dr told me he was going to put me on a medication, and both times, the RX wasn't sent in. It took forever to get someone to assist me, and then I still had to wait another day. , Dr Goyal and Dr Lee are great. He has great bedside manners and explains things in a way that you understand. Sadly, I'm going to find a new practice that appreciates its patients.

    I've seen Dr. Lee for close to 20 years and it pains me to post this but I fired them this week…read more Since the sale of the business to Southeast Medical Group the service has deteriorated. Just this week I arrived at 4:50 to be seen on a follow up and told they don't see anyone after 4:45. The hours had just changed i the last week or two shortening the closing from 6 PM to 5 PM. The front desk seemed to take pleasure in denying me care. I fired them and am now much happier with Alpharetta Internal Medicine. I'm sad because Dr. Lee is a great doctor but the proper way to handle this would have been to say" we just changed our hours - since we did we will see you today but please come in on the new hours going forward".

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    Woodstock Family Practice & Urgent Care: James Lee, DO
    Woodstock Family Practice & Urgent Care: James Lee, DO
    Woodstock Family Practice & Urgent Care: James Lee, DO

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    Foote John MD - familydr - Updated June 2026

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