I called Recology today because as a resident of Mountain View I have been paying for 3 bins but…read morehave only ever had 2. I wanted to request an additional bin. I spoke to an emotionally challenged Melissa. She did not listen to me and kept finding another service address. Even after I spelt the number and street address a few times, she said my address did not exist. I told her to look on maps to confirm. She then went on a tirade against me and my attitude and my talking loudly. Yes, talking softly did nothing to get the job done. No apologies from her. I asked to pass me to someone else. SHE DID NOT ALLOW THAT. She claimed she spoke to her manager and put me on hold for a while but came back to insult me even more. She had absolutely no idea about finding a single family home Then she accused me of making her cry! i had no choice but to hang up. I am very busy and really have no time to provide therapy for Melisa in addition to sorting out my own trash. Why on earth Mountain View City chose this trash company (excuse the pun) for trash I don't know but I sure wish there was some democratic process involved when we are forced to pay for this. In addition the compost pick up truck has attitude. If just one leaf is showing through the lid they simply do not empty the bin. They do not take the bin if THEY THINK its tightly packed. I mean they dont even try. I have watched them. We don't know if the leaves will come out if they tip it over. This has happened several times. When I called to complain in the past I was told there would be an additional charge to send them back !!

No appointment needed. No nonsense, quick in and out. E-waste bin very handy…read more No parking lot available.

Service is quick and staff helps you unload recyclables into bins. Rates are competitive as well…read morefor aluminium and PET bottles.

I came here on a weekday afternoon and there were not many people here. There were several staff…read morecasually walking around and after speaking to one of them, I was finally getting helped. He grabbed a couple of bins over to my trunk and told me to unload. A few seconds later, another car drove in and the same worker immediately walked over to help him unload his cans instead. Maybe the guy was a frequent customer but damn, the differential treatment was hella obvious. The worker helped him unload everything and helped him carry everything to the weighing station. It all happened so quick that he even skipped me in line. When I was done unloading, I asked for some help carrying the bins over to the weighing stations (as I saw workers help other people), but I was just told to carry the glass bottle bins myself. Umm sure that would make sense if the other customers small in stature like me too but they were literally men who seemed big enough to not need the help. Regardless, they're nicer if you know Spanish. They're friendlier if you've buddied up with them before. Ironically the workers make it seem like some boy's club catering to their own yet their bosses are Asian. It's too much of a hassle dealing with their behavior that I'd much rather recycle elsewhere next time.

Third time is the charm I suppose. I went to dump my usual stuff a year after my 2nd visit and it…read morewas the smoothest experience so far. I knew where to go, I knew what to do, there weren't many people or recycling trucks there, and I was in and out very quickly. Still not fun being in the area with all the debris and machinery, but can't help that given the stuff I am dumping. Regardless, it was a better experience than before.

making people waiting for no reason. while waiting, the smell of the place is as awful as it can be…read morein this country.

They're efficient and friendly. What more could you ask for? Just be sure to sort all before your…read morevisit so everyone can get in and out and keep the train rolling..

The staff is personable, respectful, proficient and cordial. The most important thing is they DO…read morereturn your rightful deposits legitimately per California state laws; what a refreshing drastic different experience comparing to the other place in San Mateo. Their measuring scale is placed out in public view and does provide accurate measurements. Only wish they would have set the scale to zero with the empty weighing bin on so no subtraction and uncertainty of the actual weight of the bin needed. The place is dirty with sticky ground as expected in recycling centers. One star is purposely removed because it did take such extra time to wait in line (even on weekdays) also because they do completely shut down their FULL operation for lunch from 1 to 130PM and we, thus, the customers all had to stand around and patiently wait for their normal returns:( Nevertheless, we will come back again because they're HONEST!!

First, the official name is the Stanford Recycling Dropoff. It's open to the general public,…read morealthough as of Nov 2018, a Stanford online ID is required to access its website - go figure! I've uploaded photos of ALL the different dropoff container signs - as you can see, they want everything fully sorted by type. It's a great place, though, with easy car access off Serra Drive and no charge for parking or to leave recyclables. Big thanks to Stanford for making this available to the community!

I'm only giving the two stars because I can't see where to report that they are closed and doesn't…read moreeveryone love to read a low rating? Oh yes you do. So this is a great place when it's open but since Covid 19 came along they have had to close temporarily. A call today revealed that they have no idea when they will reopen as it's up to the County Health Officer. Save yourself a trip. All of heir social media indicates they are open. They are not. The phone number on the website is an outgoing message only so don't bother unless you want to know what they don't accept (None of it! Cuz we're closed!) The number for updates from a live and very tired sounding person is 650-322-4236

UPDATE. They don't take any recyclables anymore. The owner recommended a new place to drop off…read morerecycling: Caraustar San Jose Recycling 388 E Alma Ave San Jose I came here two different times. First they said they don't take any electronic or wood recycles, only boxes. Today, they said they no longer take boxes. So this should be taken down.

Note: They have moved! They are on S. 10th St. near Tully, at the back of the Suddath property. I…read moredropped off an old printer and a box of small miscellaneous electronics. The charge was $5 for the printer only. Quick and easy. CALL before you go to make sure someone will be there!

Favorite place to recycle cans. I had tried using those Olyns machines before but every time I…read morewould go, they'd be broken or get full before my turn in line. I only use the can machine here. It doesn't matter if the cans are crushed or not -- it's by weight. Just bring your cans over to the guy who helps place them in the machine to weigh them. It's super quick. Then you take your receipt to the Cashier to cash out. The line can get long, but I've never waited more than 10 minutes if there are 4 or 5 people in front of me. People who work here are really chill and nice. My mom is addicted to drinking diet sodas, so the equivalent of about 3 trash bags of her cans (about 8 pounds) made me $14! Someone's trash can be another person's treasure.

Since I recycle at RTRC but once a year, I have to re-learn their process which includes lots of…read moregrunting and pointing. With every section you visit (ie. cans, plastic, glass, scrap metal), you receive a receipt which you keep. When you're done visiting the different stations, you take all your receipts to the cashier, who moves at the pace of a sloth, show your ID, sign a document, and receive your recycle cash. When I come here, one of my biggest gripes is that I take the time to separate my recyclables in bags and the employees throw them in a container with either cans falling out or glass bottles breaking when they don't make it into the weighing container and I lose out on my weight. Because I want to reclaim all the CRV that I paid on my wine bottles, distilled water bottles, and cans and plastic from my last party, I begrudgingly come here year after year. Recycling on a weekday is less crowded than a weekend. Lastly, be careful of all the fork lifts zooming about and people parking.

Great staff great rates great perks. The best recycle services in the area. Highly recommend!…read moreAnd thank you you guys for offering free water to your customer. This is a small perk but means a lot to us.

It was an Easy unloading and pay process. You drive in and…read morethey weigh your car, no need to get out of car except to pay

Joe is such an awesome person. Very professional and curteous. I didnt know much about recycling…read moreat first, so the staff enlightened me, so that I could get more for my money if i disassembled the things I had. Thanks so much! That extra money afforded me the opportunity to pay for our camping trip.

I bought a few used catalytic converters from here. It was a really unbelievably good price that I…read morejust couldn't pass on. Now my F-250 has 5 catalytic converters. I'm gonna pick up a few more when I get my next paycheck, and get this sucker down to basically zero emissions.

I rarely leave reviews, but after reading some of the negative ones here, I felt like I should…read moreshare my own experience because it has been very different. Today, March 11, 2026, was my fourth visit, and I usually come here because it's the closest recycling center to my place. Every time I've come, the experience has been smooth and hassle-free. The staff are friendly, helpful, and work efficiently to keep the line moving. The man who helped me today was especially professional. He came over, helped sort through my bags, and carefully checked for unacceptable items more than once. I actually appreciated that attention to detail because it showed he was doing his job properly. A few of my plastic bottles were returned, but that was perfectly fair since they weren't CA CRV eligible. I still walked away with $17.75, so no complaints from me. One thing I'd recommend is sorting your recycling before you arrive. It saves both your time and the staff's time, and it makes the whole process a lot smoother. Parking is a little limited, but that's really my only minor complaint. Other than that, I've had nothing but positive experiences here, and I'd definitely return. I came right around closing time, so there was plenty of parking and no waiting line.

Attentive and helpful staff. Even when it's busy, the lines move quickly and smoothy. Highly…read morerecommended place to recycle. Just make sure the CRV labels aren't off the bottles and cans and to pre-sort to make it easier on everyone especially the hard working staff.