Made service request they showed up on time. Gave a great deal on water heater install. Left the…read morearea nice and clean.

Great service and great pricing!! Very trustworthy as well. Had our tankless Rheem water heater…read moreserviced, they were in and out. I would definitely recommend these people and use them in the future!!

Very pleased with the response time and professionalism of Selina answering calls and setting…read moreappointments, and with the expertise and high quality work of Steve. Two years ago, Steve replaced our outdoor fan motor and high voltage absorption capacitor, prolonging the life of our ac unit until this week. Our 17-year-old ac unit stopped working on Monday, Steve came out Tuesday and gave us estimates within the hour of replacing our unit (the compressor was broken), and today (Saturday) our new unit is being set up! Considering it's the middle of summer, I'm super grateful that things moved so smoothly. I thank Steve for his great communication and hard work in the heat all day Saturday! He didn't leave until almost 8 p.m. because he wanted to make sure our a/c was running smoothly. Then he came Sunday to make a few adjustments to the new central heat system. I appreciate it!

Great all around! Response and communication was clear, frequent, cost effective and valuable…read more After four plumbing companies came through, they were the first to pinpoint my worst sewer issue and tell me my sewer is actually buried rather than exposed under the house. This makes a difference when prioritizing what to repair or replace on a 100-year old house. I'm so thankful to find Selina and Steve for my plumbing needs. I'm happy that they looked at my system holistically and gave me a phased approach to prevent backups or worst case, a pipe break that will cost me way more headaches. It's like when your old car leaks oil. Is it from the gaskets, seals, or oil pan? Which one is worse? The worst part of my sewer system is the cracked connection to the City. Instead of pulling permits or digging, Quest was able to do the repair using an existing sewer manhole. This work has a long warranty and now I can have peace of mind. Thank you!

UPDATE: I was contacted by both Sean and David and they offered to make it right, and heard me out…read morethoroughly. I really appreciated their efforts to restore trust and ensure their service is done fairly and to satisfaction. I would absolutely do business with them again as a result! *** This review is from service about a year ago and I never got around to posting it. I wish I could put more stars. I scheduled a maintenance service at my home while my tenants were there, and everything seemed smooth with initial communication and visit start. City Wide arrived, spoke to one of my tenants, explained they had to replace the air filter (a K&N reusable one that her husband had bought), and then proceeded to do their work independently. When they were done I was told they left from where they were in the backyard and never provided notice of their departure. Come to find out, the air filter vent in the home has non-standard dimensions, so my tenant's husband said they shoved a new air filter in there and it looked very shoddy indeed. After calling and expressing my dissatisfaction, I felt only then was I given a narrative for what had happened. My impression was, they didn't think it's something that would be noticed or needed explanation, and that is cause for concern. They did come back and fix the problem, this time with my sister supervising the visit. Happy to say, they did educate her on what they were doing and fitted a new filter to the vent. They also did a very good job cleaning the outside unit during the first visit, for which I was grateful.

We've used them twice now and I'm very pleased. They do good quality work for reasonable prices. We…read moresigned up for an annual maintenance plan for our a/c equipment to keep them in good working condition. They will be our go to for any plumbing or a/c issues. Just wish we had known about them before we used Home Depot to replace our water heater.

I rarely leave reviews, but I felt I had to for this one. Unfortunately, my experience with this…read morecompany was disappointing. When my water heater broke, leaving the relief valve open and leaking water overnight, I researched companies and chose this one based on their great reviews. I called first thing in the morning, and the customer service representative was kind and helpful. Fortunately, a technician arrived by 11 AM that same day. At first, the technician seemed knowledgeable and explained that my water pressure was too high. He recommended installing a water pressure regulator along with a couple of other fixes. He was polite at the beginning, mostly speaking with my landlord. My landlord and I had also mentioned that we needed to flush the water heater since it had never been done before. The technician said he would first work on the water pressure and that we could do the flushing later. After installing the water pressure regulator--which took over two hours--I reminded him about flushing the water heater. By then, my landlord had left. That's when the technician suddenly told me there would be an extra charge for it--around $400 on top of charging over $1,400, I started asking specific questions about the pricing. When I asked why, since he hadn't mentioned an additional cost earlier, his attitude completely changed. He became cold and dismissive--seemingly because I was not the homeowner. Instead of clearly explaining why there would be an extra charge, he made me feel unwelcome and disregarded. I was the one who originally called for the service, yet I was treated this way. We ended up skipping the flushing part -- my landlord paid for nearly $1500 for water pressure fix. Everyone deserves clear and respectful communication, regardless of their role in the household. While my water heater is now working fine, I wouldn't recommend this company based on my experience. That said, their customer service representative over the phone was kind and helpful.

Messaged them regarding my water heater issue late at night. Natalia was able to set up an…read moreappointment for the following day. Rafael, who came and serviced our heater was honest in assessing the issue and promptly did the appropriate repairs. No hassle at all. The service fee was reasonable as well.

Working with RE Plumbing, has been an outstanding experience from start to finish…read more The entire team is friendly, professional, and committed to doing excellent work. They take the time to explain each step of the process and are always happy to share their knowledge so you can better understand your water system. Their reliability, attention to detail, and genuine care for their customers truly stand out. What I appreciate most is the spirit of Aloha they bring to everything they do. They go above and beyond to support you; not just as a customer, but as part of their hānai ʻohana. That combination of skill, integrity, and warmth makes them a rare find. I wholeheartedly recommend them to anyone seeking quality service and true community-minded care... They took care of all our needs in Redlands, Ca

Eric from RE plumbing saved the day for us! Upon us visiting my uncle who is in bed dying of…read morecancer, we came and found his kitchen sink was severely plugged up. We called Eric and not only did he happen to be on his way out of town for the 4th of July, he came in his personal work truck, happened to have a snake, and cleared our main in about 20-30 minutes! We are so greatful for the fast help and would highly recommend this company!!

My shower faucet had a leak I barely noticed. The Original Plumbing company has work at my friends…read morehomes before, with no issues. I contacted joel, and he was fast to reply. Also, sent out the guys at convenient times! Paulo and Jose were nice and professional. The notified me when he would shut off the water and educated me about my main water shut off valve. They fixed my shower fairly quick and demonstrated the leak has been fixed. I appreciate that they wore coverings for their shoes and masks the entire time. My main plumbing company to call!

We highly recommend The Original Plumbing Co. Our experience was outstanding! We own a rental…read morehome that is currently for sale. The new buyers asked that we address what we believed was an old leak that had minorly damaged the living room ceiling from an upstairs bathroom. We were not expecting to find an active leak but thanks to some awesome troubleshooting and patience from TOPC, the leak was found and addressed. We could not be happier with our experience. Joel, who helped us with the issue was absolutely professional, informative and just a good guy. Thanks the the TOPC team, we can now move forward in the escrow process and another family will be able to enjoy the home too! What you should expect from TOPC when you need them... you will get a professional, respectful, courteous response. They demonstrated a very fast response time and answered all of our questions. I was able to watch as the repairs were made and was shown exactly what caused our problem (someone else's poor repair left the drain with no rubber gasket on the bottom side of the tub). We are customers now for life!

I can highly recommend Rafael and Cal-West Plumbing for all types of plumbing issues…read more We had a issue with our drains that needed unclogging Rafael and Cal-West provided professional quality service at an affordable price. I was very pleased with their work and will always keep them on my speed dial if I need them in the future for my plumbing needs. I'm looking forward to having him work on my air-conditioning soon as I know he will perform a quality service at a very reasonable rate. Please do yourself a favor and contact Rafael at Cal-West and you will not be disappointed. I am so pleased to provide this excellent review so that you are guided in the right direction for quality plumbing and air conditioning service.

Water heater maintenance was needed and the service was so quick and efficient. Such a great…read moreexperience!

Used their services twice already. First time was a kitchen leak, they found the issue and fixed…read moreit. Second time I had a problem with the shower and had to turn off the water for a night. I called them at 9pm and they were able to send someone in the morning by 9am( I chose to not do the emergency night fix). Both times they gave me 3 options of what I wanna do which were minimal repair, normal repair, upgrade everything repair. I chose what I was comfortable doing at the time. I used Phillip both times and appreciated his honesty and skill set.

Great work. They scoped a line and provided a few options. Showed up on time. Great plumbers. Thank…read moreyou.