We were extremely fortunate to be given Andy's name by a relative. Long story short....Andy made it…read morehis mission to not only fix our recurring issue but go above and beyond to determine the root cause. This diagnosis was something other plumbers failed to recognize and diagnose. A plumber that is honest and trustworthy (not going to take advantage of you), thorough, and highly professional and experienced is huge. Highly recommend Andy and his crew at Peter Lai Plumbing.

I experienced a good service from Peter Lai. He came out to install our tankless water heater in…read morethe garage years ago. It was a quick and painless process, and he also took away the old, bulky one. Very courteous and good at explaining what needs to be done. Thanks!

My water heater stopped working. It would ignite, but there was no gas flame to actually heat the…read morewater. I called several companies, but none of them seemed interested in properly diagnosing the problem. They simply wanted to replace the entire water heater at a ridiculously high price or quoted me outrageous prices just to replace a part like over 2000. Then I contacted Sam to diagnose the issue. He was extremely knowledgeable and professional. He took the time to thoroughly inspect the water heater and carefully check all the possible causes instead of jumping straight to replacement. He eventually identified the problem and installed a new ignition combination control box for me at a very reasonable price. The water heater is now working properly again. I really appreciate Sam taking the time to actually diagnose and fix the problem instead of simply telling me to replace the entire water heater. It's refreshing to find someone who is knowledgeable, professional, honest, and reasonably priced. I would definitely recommend Sam to anyone who needs water heater repair.

Contacted a few companies to replace my water heater. Sam called and quoted me over the phone with…read morea great price (compared to other companies). Sam came out the next day and was prompt and very nice. Finished the job in a few hours and payment process was smooth. Would definitely recommend for any water heater issues.

Absolutely amazing service from every department! Starting from our wonderful, honest technician…read moreAlberto Philippe who provided a a thorough and professional diagnostic and AC replacement to Mary, who picked up the phone with all my questions to the billing department. Every single person at Western Rooter was professional, pleasant and helpful which is almost impossible to find lately. I can't recommend this company enough as they helped my elderly parents and didn't take advantage of them but treated them fairly and provided a quality repair for less than competitor's prices! Thank you so much for taking good care of my parents and for taking pride in your work with a great attitude!!

WR replied to my general inquiry for a plumber on Yelp very quickly as did numerous other plumbers…read more Looking over the process on Yelp seems like making an appointment required a phone call still anyway. Decided to give these guys a try so called them and was able to make a same day appointment. Robert texted ahead of time and arrived within the arrival window. He was very nice, answered all my questions, and fixed 1/4 problems we had. One other issue he says could not be fixed and another he could not find a problem to fix. For the last problem, he said he to see if he could get the part and that he would get back to me. If he made an effort to reach out I missed it and as far as I know he never followed up. Since I was surprised that a special part was needed, I went out to get my own part and will try to fix it myself later. He did fix the main issue we called him out for. Given the mixed experience, I will likely try one of the many other eager plumbers who contacted me on Yelp and give one of them a try in the future, but I will not be opposed to using WR again.

I have nothing but great things to say about QP Plumbing! Oscar is very responsive, professional,…read moreeasy to work with, and an overall stand up guy with a high level of integrity. Last year we had a water heater installed by QP Plumbing. There was one part of the installation that was overlooked and caused us some issues. When I told Oscar, he took complete accountability and offered to give us monetary compensation. I told him if he could just provide us with a credit on future service that would be great. Fast forward to present day, we had leak with one of our pipes. Oscar was able to come immediately to diagnose the issue and got his crew here the next day to get the issue resolved. Oscar did in fact give me the credit we had discussed over a year ago which I appreciated. I certainly plan to use QP Plumbing for any of my plumbing needs moving forward and I would highly recommend them.

Gas pipe with severe corrosion that needed to be replaced. Oscar and his team were very…read moreprofessional and very seasoned. Oscar answered all my questions to my satisfaction and they completed the job thoroughly and thriftily. They even placed my front yard back to original state after digging through 50feet and 2ft deep. I highly recommend them.

We had a laundry list of issues with the plumbing in our house since moving in and didn't know…read morewhere to start (water pounding/dripping sounds in the bathroom, mysterious non-functioning water lines in the yard, etc.). Ara came out, immediately knocked a couple things off the list (servicing our tankless water heater) and helped us come up with an action plan for the bigger issues. The whole process was super smooth and he went above and beyond making sure we both understood the issues and proposed fixes and gave us very reasonable quotes for everything. If you're looking for a quality plumber who actually cares, I would definitely recommend!

Andrea and his team helped complete a repiping for my parents' home. They were thorough and…read morecommunicated well throughout the project. We would highly recommend.

Genuinely great experience in a plumbing emergency. Our home suffered an unexpected main-line…read morebackup due to the faulty design of an old cast iron Pomona tee. This happened around 6am, I reached out at 8:30am, and Kyle arrived at 10:30am. Our technician, Kyle, was incredible. He drew clear diagrams to help me understand exactly why a snake couldn't clear it. He quickly provided an estimate to replace the fitting with a modern bullhorn design to eliminate future issues, and also noticed our downstairs toilet wax ring needed replacement. While I initially considered replacing the wax ring myself after researching it, I am so glad I left it to the professionals. The toilet weighed nearly 100 lbs and the floor bolts were severely rusted. Kyle gracefully applied a discount to the overall package that helped soften the blow. The best part was the incredible timeline: he provided the estimate and got the entire job done the SAME DAY. In a house with four people and no running water, this rapid response was an absolute lifesaver. Kyle began the work immediately and was very respectful of our property. He communicated with me every step of the way, showing me the problems and explaining his solutions. He dug out the clogged fitting, replaced it, backfilled the hole, and finished by resetting the toilet. By 7pm that very evening, our plumbing was fully restored! Kyle was kind, knowledgeable, and highly professional. Thank you from a very relieved family in a 50-year-old Anaheim home!

I cannot recommend them more!! Javier and his son are absolutely AMAZING. We had a burst pipe under…read morethe house that turned into a massive project. He was honest about what needed to be done and what could be done but wasn't necessary, so at no point did I feel like I was being pushed or sold something unnecessary. He listened to our budgetary constraints and I really appreciated his honesty. The work they did was phenomenal and he truly treated our house with the same care he'd give his own. My incredibly neurotic shelter dog who barks at everyone constantly didn't even flinch when he came back the next day to continue working and that alone would be enough for me. If you have ANY plumbing needs- absolutely you should choose them

Jake at The Water Heater company was amazing. Such a great guy and he did amazing work…read more Unfortunately my old machine had to be replaced, and Jake came right out, gave me a great quote and started the job that day. Communication with the company was fantastic and clear. And when we needed to make some few adjustments soon after, Jake came right back out. I wanted to thank Jake for the great work and for being super helpful and cool!

Thomas from The Water Heater Company just finished installing a new unit for us, and the experience…read morewas excellent. He was on time, highly professional, and very responsive throughout the entire process. Beyond just the installation, he answered all of our questions and took the time to teach us how the new unit operates. He worked hard and left our home clean once the job was done. If you need a new water heater, I highly recommend Thomas and his team.

I had a great experience with Francisco. He came out and helped fix my leaking shower faucet and…read morewas very professional, friendly, and reasonably priced. A few days later, I had some additional questions and small issues around the house, and he came back to help adjust my hot water control and tighten a loose handle at no extra charge. Really honest and helpful guy who clearly cares about his customers. I highly recommend him to anyone looking for a reliable plumber!

Messaged to fix a leaking outdoor galvanized hose bib. Was responsive, on time, and got the job…read moredone fast, all within a day. Would recommend.

I had an excellent experience with Tankless Water Heater Repair and Plumbing. They replaced my old…read moretankless water heater, and the entire process was smooth from start to finish. The technician arrived on time, explained everything clearly, and completed the installation with exceptional attention to detail. Their customer service was outstanding--they were friendly, professional, and answered all of my questions. The pricing was fair, transparent, and very competitive with no surprises. If you're looking for a reliable company for a tankless water heater replacement, I highly recommend Tankless Water Heater Repair and Plumbing. Great service, great prices, and top-quality workmanship!

Truthfully, I had not flushed my tankless water heater in waaaaayyyyy too long. I followed my usual…read moreprocess of sending out requests over yelp. I live in Orange, so this company did not receive my request. I was not thrilled with the responses or the price quotes, so after reading a little more, I called Tankless Water Heater Repair. Jessica was very helpful and on a Sunday! She provided me with a quote, no games, which was 100 less than everyone else. She scheduled someone to come Tuesday afternoon (this was not an emergency). Due to a complication the tech needed to come later, we rescheduled. Daniel the technician arrived early the next day (he texted); he is so kind, patient, helpful and reassuring, with a nice smile. He explained everything about the process and timeline. He even checked all of the faucets to make sure that the pressure and heat were up to par!! AND he showed me a way to improve water pressure for my shower head and kitchen sink. OMG, it is absolutely AMAZING!!! Fast, communicative, good value for your dollar, with superb customer service...yes, Yes, YES! Thank you Daniel and Jessica :)!!!!

Third time using WHW. Twice for residential and once for business. All 3 experiences were great…read more Don't hesitate to contact Chris and his crew when you're in need of a water heater. Thank you again, Kirk

Had an amazing experience...with an awkward replacement in back of closet, in loaded apt, worsened…read moreby, unloading all for access. Danny and Christopher, were the sweetest, and went above and beyond...Truly the kindest. Also nice interactions with Maria and Sabrina What a nice, business. Owner must be terrific, too.