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    Services - Mr. Water Heater

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    Water heater repair

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    1 year ago

    Great communication! Awesome customer service!!!! Customer satisfaction is at the top of their list. Top priority!!!

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    1 year ago

    They were excellent and very professional. Excellent service and replacement of water heater went smooth!

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    Page 1 of 2

    Ask the Community - Mr. Water Heater

    Review Highlights - Mr. Water Heater

    Both Jeff and Sam answered all my questions (I ask alot of questions) they were both happy to answer them ...

    Mentioned in 9 reviews

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    All City Plumbing, Air & Electrical

    All City Plumbing, Air & Electrical

    4.7
    (4.7k reviews)

    Happy, happy, joy, joy - that's exactly how we fell about doing business with All City Plumbing and…read moreAir. From the very first visit, their professionalism, knowledge and expertise were a solid ten. We gathered several quotes from other companies, and without a doubt, ALL City Plumbing and Air offered the best value, best equipment, and a membership plan that covers so much we couldn't be happier. A big shout-out to Daniel R. in sales, with his many years of air-conditioning experience, he answered every question and even brought up things we hadn't considered. Next, Chris came by to finalize the contract and was incredibly kind, knowledgeable, and friendly. And finally, the two young men who handled the installation, another Daniel R. and Jacob, were fantastic. They arrived on time, worked seamlessly as a team, explained everything they did, cleaned up beautifully, and hauled away all the old equipment. Daniel R. even stopped by a day after installation for a quick follow-up visit, and we had no questions for him, who does that anymore? We couldn't be more pleased with the entire experience. I never thought I'd say this, but paying this bill actually made me happy. Thank you, All City Plumbing and Air!

    Beware of this company. They provided plumbing services at my 87 year old mother's house. The first…read morequote was for $19,000 for a redrain of the drainage system. Then they said there was tree root discovered in the line. They quoted $13,000 more to resolve it. There were no options provided for hydrojetting and a liner. We do not know anything about plumbing, so we did not question the additional cost. We had to trust the techs providing the service. We requested a refund and the company offered $4,000.00. We feel that given the cost, we are warranted a higher refund. The company refused. Although the owner states that options were given to my mother, they were not. I, (daughter), was there at the time of the tech's explanation of the work and so was my cousin. The tech spoke to my mother in Spanish, my cousin speaks and understands Spanish, and she also stands firm that no options were given to my mother regarding the option of hydrojetting and liner. If there were options my mother would have chosen the lesser cost. We are very upset with the dishonesty of this company. So, make sure you research costs of other plumbing companies before using this one.

    THE Water Heater Company

    THE Water Heater Company

    4.8
    (287 reviews)

    I first spoke with Zach over the phone, and he was very pleasant, helpful, and easy to work with…read morethroughout the scheduling process. Daniel installed my new water heater today, and I couldn't be happier with the service. He was extremely thorough and never rushed the job. While replacing some valves, he discovered another leak from an old section of pipe and quickly identified the issue. He replaced the faulty pipe at no additional charge, which I greatly appreciated. Daniel was polite, professional, and patiently answered all of my questions, taking the time to explain everything clearly. He was also very careful while working, making sure to protect my walls and surrounding area when using a torch to solder the pipes. He kept the work area clean and showed great attention to detail throughout the installation. Overall, I am very satisfied with the work Daniel and Zach provided. Their professionalism, honesty, and quality workmanship made this a great experience. I would definitely recommend them to anyone needing a water heater installation.

    Truly an Honest Review -…read more First off, The Water Heater Company fixed the issue with the pilot light on our Rheem Professional water heater, which had been going out after hours or days of use. This had happened in the past when we first purchased the unit about four years ago. At that time, I replaced the burner assembly and control valve, and the problem was solved. I never found out the exact cause, but it was fixed. Fast forward to today, and the same issue started happening again. Unfortunately, I was away on business, and my wife was home with the kids, getting tired of relighting the pilot every morning and sometimes multiple times during the day. We called The Water Heater Company, and their service and communication were excellent. After diagnosing the issue, they contacted Rheem and ordered replacement parts under warranty: the burner assembly and control valve. They gave us three options: replace the two parts under warranty, replace the entire water heater, or install a tankless water heater. Because this is a very expensive unit that otherwise works well, we chose to repair it. Here's my honest opinion. As a fellow tradesman, I understand that skilled work is expensive. Still, the labor charge of $800 felt very high for what was essentially a warranty part replacement. The first visit took about an hour, and the second visit took around 50 minutes. I understand there's drive time, phone calls, office staff, insurance, tools, and scheduling overhead, but it still seemed excessive. Maybe I'm looking at it through the eyes of someone who usually handles these kinds of repairs myself, but I was away for an extended period and needed the problem resolved. So I'm torn on the rating. Quality of work: 10/10. Professionalism: 10/10. Price: 4/10. In the end, though, I paid for peace of mind and have the issue fixed correctly than save a little money and end up with a possible poor repair.

    Salomon's Plumbing

    Salomon's Plumbing

    5.0
    (88 reviews)

    My mother was having issues with her kitchen sink after a previous "plumber" did some questionable…read morework underneath--no P-trap and improper hoses everywhere. We needed someone who actually knew what they were doing. Salomon came out and was completely honest about what needed to be fixed. He even mentioned that if I wanted to help my mom do it ourselves, he'd explain what to buy and how to do it. That kind of honesty is rare, and because I didn't have the time, I chose to let a professional handle it. My mom couldn't stop talking about how phenomenal Salomon was. She said he was very clean, professional, quick, and the fact that he speaks Spanish was a big plus. The price was also much better than any other plumber we've called. Normally, I would expect to pay twice, if not three times as much. On top of that it's QUALITY WORK. He offers a one-year warranty on the work, which most companies don't even offer. Thank you, Salomon. We will definitely be calling you again.

    I wanted to install new shower fixtures and bathroom faucets. I got 3 estimates and his was the…read moreleast expensive. I was able to pick out all the fixtures, so I could pick something aesthetically pleasing and control the budget. He thought he could complete the job in 1 day, but it took 3, but that did not change the cost of the project. He seemed honest, and did not try to upsell me on work I did not need. I will definitely call him for future plumbing projects!

    Mr. Water Heater - waterheaterinstallrepair - Updated June 2026

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