Recommended by my hygienist and she was spot on. Exceptional service by Michael, Miss Gloria, and…read moreMohamed. We were greeted by Michael and offered assistance immediately upon entering the shoe department. Michael then offered to do a foot analysis to see which style and brands were best for my feet. I tried on a few pairs and found my idea comfort shoe effortlessly. Price for it was reasonable as well. Miss Gloria and Mohamed did the same for my son. All took the time to explain about the brands they carry which we weren't familiar with along with why a particular shoe (based on the machine foot analysis) is best for us. We really appreciated it and I'm looking forward to my next visit. Highly recommend them when shopping for shoe!

Store is good, got very popular brands that I'm interested in; salespeople can be overly helpful…read moreeven when I'm not asking for help to the point where it can become disruptive in my shopping experience. I'm not sure if the sales people are on commission or not; but, follow me around the store commenting on every item I'm looking at is not helpful.

I visited Rack Room Shoes because I needed lightweight hiking shoes for an upcoming trip. First,…read morethe store is understaffed. Second, the staff person did not greet me. Lastly, the second staff person that came from the stock room just followed me and pretended to stock the floor. So I left. I didn't bother purchasing anything and won't go back.

From the owner: Rack Room Shoes has been the trusted footwear retailer of choice for more than 95 years by…read moreconsistently offering quality shoes for men, women and children at value prices. With a wide variety of nationally recognized brands and an assortment of exclusive brands in athletic, comfort, dress and casual, every member of the family will find the shoes they love at the value they need.

This place is useless. Their employees are useless. The shoe selection is garbage. I have no idea…read morewhy anyone would waste their valuable time or money shopping here. Do yourself a favor and go to Dick's Sporting Goods or Amazon. They have the worst staff. The place is dimly lit so you can barely see the merchandise. The staff are as messy as the store.

Would not decide to go here if you are a sneaker head because it doesn't really have a wide varietyread more

Hidden gem. Crazy bargain deals. Men's, fashion, boots, kids... ladies party and work shoes!read more

Fabulous store! Marie and Michael know feet and shoes and will get you into a pair you will love no…read morematter your foot issue. Great shoes too for people without feet issues. Fabulous!!!

This is a wonderful store. They have a big selection of brands and styles. Very knowledgeable…read morestaff. Nice looking styles. Very experienced in all kinds of foot problems. I finally have some shoes that are soooo comfortable. My feet no longer ache!

I usually order online due to mobility limitations, but anytime I can--I make this location my top…read morepriority. I have reached out to corporate--more than once and left many reviews on the JCP.com site. As an advocate and author, the staff at this location is a true reflection of the advocacy every person--especially within the disabled community--desires and deserves. I so appreciate the compassion, kindness and patience of every employee, every time I've been there. Customer service & engagement is paramount. I find myself shopping this location even if they don't have exactly what I'm looking for. Due to the excellent service, I find something to purchase. I hope corporate understands how valuable the staff at this JCP location truly are.

I went in here yesterday with the intent to buy something. There was a black female Manager in the…read morefragrance section who did not look at me did not take time to even ask me what I needed and a normal media entire time and stayed on her phone. JCPenney management as far as owners you need to fire this woman she is a poor example of any help and as a black man, she totally was disrespectful by not even acknowledging me. I complain to another manager who said that yet that's a problem and they're gonna say some to her and she still did not even attempt to help me. My name is Julius. I'm more than welcome to this way further and thank you, but I would never recommend this place in the fragrance session or any other place because no one attempted to help me as a black man and that was highly disrespectful for the store. I definitely will never return here again.

This is my first time at this location, but I've been at BELK once before, in Florida. I was…read morelooking for a baby gift, and decided to come here. I found a couple of items and also was able to use the 40% off coupon on my items. It's many name brand products here, if you're looking for clothes, perfume, makeup, cologne, shoes, jackets and etc. There are many items on sale, and many consumers shopping for Valentine's Day gifts. I spent $225 dollars, and saved $275. So, I did pretty well on baby clothes and etc. The employees are super friendly and helpful if needed. I will definitely be back soon.

Love this place! The store is always well-maintained, stocked and the customer service is great…read more Thank you, Belk

Stole my money.The staff is running a scam.Said they refunded me almost 3 weeks ago and I keep…read moretelling them the card ending in the number on the receipt is not mines.Not sure how many reviews and people I gotta get involved but I will escalate this to a lawsuit in the millions

I haven't been at this Hibbett location in a while, so I decided to visit here. I purchased 2 pairs…read moreof Jordan sneakers for my grandkids. Hibbett always has reasonable prices, and the employees are always helpful and friendly. I'll definitely be back, soon. :-)