I very much enjoyed this place. You walk in and the staff is not only super friendly but very…read moreknowledgeable. During a shoe fitting, they take their time showing you many shoes and making sure that you are choosing the right show for the activity that you need (e.g., running, weightlifting). Highly recommend!

For 30 years it's been the best place for runners to get their shoes, gear and nutrition.read more

These guys were great. I am a huge advocate and critic of customer service and these guys were…read moreamazing. As soon as I came in...the employees were restocking inventory but the guy jumped up and welcomed me and sat me down and talked to me about what type of shoe I was looking for. He took my foot measurement and he even checked my gait to determine the right type of shoe. The guys here are knowledgeable and I think they actually know what they're talking about. The guy I was working told me they actually have a podiatrist that comes and trains them on what to look for. They actually take the time to make sure you get the right shoe...they care about your budget and this place is great for anyone who really needs the right shoe whether it's for running or training. you go to a finish line, they don't give off the impression they are knowledgeable. They tell me to spend more money because more money means more comfort. This place explained the differences in running shoes and that you don't need to spend crazy amounts of money for a great shoe and they have great discounts on off season shoes...great place that is under the radar. More shoe stores need to be like this.

MUST READ! Today my mother and I went into Archillies in Willoughby. My mothers physical therapist…read moresuggested she go. I wanted a new pair of shoes, after I have broken my foot two times. I arrived before my mother, and started to explain to the man behind the desk (Steve) my foot issues. My mother came in soon after and was greeted by a sweet girl names Camen (I may have her name wrong), but she was very kind. I unfortunately was left to work with Steve. Let me tell you, I shop often, but NEVER have I been treated so badly by someone in sales! I explained I had always been a 8 1/2, but want a 9 because my foot swells. He came out with two boxes and I tried both and said both pairs were tight. I looked at the box and BOTH boxes were 8s. I explained AGAIN I am a 9, never been a 8. This man angerly grabbed both boxes and bought me out 2 boxes and said I am a 9 1/2. He never measured my foot. , he never watched me walk. I would fall if I walked in a 9 1/2. Steve was angry by now and was so rude to me! I looked at him and asked if he was having a bad day, I was watching what my mother tried on, and asked if I could try that. Once again he snapped at me. I walked over to my mother and tried her shoe on, and loved it! I tried to ask him about her shoe, and this man continued to raise his voice at me. He yelled "You asked about Asics when you walked in the door". I asked another question, and he started again "I TOLD YOU, BLAH BLAH BLAH"I was done. I said I was afraid to ask him any questions and will not buy shoes from him. I was so angry, I was trying not to let this rude man see me cry. Thankfully as I was walking out, the kind girl (Camen) was trying to fix how rude he was to me. She ended up helping me and apologized for how I was treated. I should have just went and sat with them the first few times he was speaking so rudely. He was the one who messed up to begin with, bring me the wrong size, and stomped away acting like I messed up. I know my shoe size Steve!!! I had read reviews before I went in there, and I seen someone had a problem with a man that works there, and she walked out. The minute he opened his mouth to speak, I knew it was him. I am always kind, ALWAYS! I just am shocked seeing someone like this. I can only assume they dont work on commission there, because he didnt care if he sold me shoes or not. I hope the owner reads this review, because I have no doubt you are loosing money having this man run customers out of your store. Someone who treats paying customers, the way I was treated, MUST have many complaints and has lost a lot of money for that store. Thank you Camen. I so appreciate your kindness! I hope the owner knows you saved a sale today, actually two sales because my mother said she was ready to leave listening to how he spoke to me. I will never go back into that store again, because of him, and I will tell my story to anyone who will listen.

This is a regular stop of mine. The ladies who work here are all so friendly and make the…read moreexperience that much more enjoyable. Unique clothing and accessory items as well as great shoes. Definitely a boutique store. A little pricey, but great sales.

Lots of trendy options and a great can-for-discount black friday sale! So much jewelry and shoes…read moreand bags that every woman in there was having the best day ever

I went into the store in desperate need of new trainers a few weeks back and Joanie set me up with…read morean amazing new pair. I love these shoes so much. I was able to try on brands like ASICS, Brooks and Hoka then ultimately went with these Nikes. The staff was all around very knowledgeable on fitting me for the right type of shoe that will keep me healthy and injury free. I love this second sole, it's not the first store of theirs I've been in, but it's definitely the most beautiful being on Medina's downtown square.

A wonderful place to find walking shoes the employees are very helpful in how and what type of shoe…read moreyou should buy

Stopped in 20 minutes before closing on Friday evening. Big box, big & tall stores didn't have the…read moresuit coat that I needed. Walked in & was greeted by Mary & she set me up with a complete fit. Jacket, pants, 2 shirts & socks. All less than price of 1 suit coat other stores that I visited. Damon, is checking on some shoes & hats my size as well. A large table is a place to sit & chat with regulars & people waiting. Was about 30 minutes after closing & not rushed to get out. Overall a very pleasant surprise, not the Diamond men's store that I remember from the 70's & 80's in the mall. Thank you for the positive experience!! See you soon

Great place to shop and have been doing so for years. They have a great selection and the…read moresalespeople are very knowledgeable and nice. It feels good to go to a store where you can shop without someone on your back. They have special events a couple of times a year and bring in furriers and leather and shoe vendors with unique items. You want to look good and get compliments on your outfits definitely go to Diamonds.

Oceanne is a female-owned small business that specializes in hand-made jewelry. The owner is from…read moreFrance. PHOTOS BELOW!! I finally visited this jewelry and boutique store on a Sunday in April 2023. They have limited hours and I can never visit during the week when I'm working so I'm glad that I finally came to visit. I believe I bought something small as a gift for someone when I originally visited but I can't remember as I'm writing this review over a year later. I didn't realise that Océanne opened a second store location in 2021 in the Pinecrest mall on the east side and they also now have a Westlake location (Crocker Park Mall) which opened in 2024. This first location in the Gordon Square neighbourhood of Cleveland opened in October 2017. ITEMS -- They sell various items from vegan nail polish, cute shirts and dresses, candles, mason jar cups, hats, books, sweaters, baby clothes, and of course, jewellery. Their jewellery is made right there, in-house. Customer service was wonderful when I first visited in April 2023 - the employee working answered my questions and she was very friendly. I visited recently again in December 2024 just to browse the store but I didn't buy anything. The Femme Libre (free woman) t-shirt looks cute. ABOUT THE OWNER -- "Born in southern France, Anne's journey led her to Cleveland in 2002, where she married Doc Harrill. In 2006, with her husband's support, she established Océanne, blending French elegance with the vibrancy of the American Midwest. Each meticulously crafted piece reflects Anne's commitment to craftsmanship, comfort, and functional beauty. From minimalist to whimsical designs, Océanne's jewelry is an expression of individuality, helping clientele look good, feel good, and do good. The brand gained popularity in Cleveland, leading to the opening of the Gordon Square storefront in 2017 and a second at Pinecrest in 2021." I can't wait to visit again and purchase a small piece of jewelry. **** GOAL of 365 reviews in 2025 - 13/365 total reviews in 2025 - 794 total overall Yelp reviews - Reviewed on 1 January 2025

The cutest store I've been to in a while. We went in to get the permanent bracelets zapped on which…read morewas so quick and easy and they came out perfectly. Our tech even reattached my old one that fell off that I purchased at another store which was super sweet. They have such a great selection of bracelets and have a mix of expensive and inexpensive ones. We shopped around for a bit after and they have some really cute Cleveland merch, other jewelry, and clothes. Highly recommend this place!

I was in the market for a swimsuit, goggles, and swimming cap. I came here awhile ago and was…read moresurprised with the great selection. The lady working was very kind and helpful. I am taller and normal swimsuits don't usually fit me, but the lady said she can order some in the store for taller people. I ended up buying a pair of goggles from here, and use them every time I swim. Not only do they have swimming , but they have dance wear as well. You would drive past it on the road because it is kinda hard to tell from their sign that this is them. It kinda looks like a house with a porch (It fooled me). If you have a kid or even looking for yourself for swim or dance this is the place.

10/10 business. They always look out for me and Zach J. Always takes care of me - I rarely shop…read moreanywhere else in Cleveland, or anywhere for that matter. On and ahead of trends- found some of my favorite pieces and designers just by taking their recommendation. I've been to both locations (W.25 and VA) in Cleveland and both offer large selections and overall relaxed vibe - W.25 is closer so I go there more often. If you ever stop in tell 'em DAD sent you ‍

Won a sneaker raffle with XHIBITION and had a wonderful experience. This is a great boutique and I…read morehighly recommend them for friendly service, high quality, and fast shipping!