I brought my Frenchie here once for a dog grooming, and it took four hours, though he looked great…read moreafterward, and he seemed happy. I'm no professional groomer, but other places we've taken him to don't take four hours. I have been thinking about taking him back for the self-wash but haven't had a chance yet.

We asked for a cut for my golden and they completely shaved her without any clarification or…read morequestions. A professional groomer should know never to do that to a golden retrievers coat.

I cannot say enough about our experience here. Susie was so good and patient with our guy. He's a…read morelittle anxious and not a fan of being brushed, washed or clipped. They were great and treated him with kindness and compassion. He ls so much happier after this experience - so glad we decided to try Rogue Dog!

Great grooming salon. Bruno really takes his time with our 2 Samoyeds. Chissy is older at 13 years…read moreand he takes time to let her rest during grooming. We followed him to Rogue Dog from Krisers. Rogue Dog is a smaller full service salon where the groomer can focus on one dog at a time. We get so many compliments on their grooming after they visit Bruno, especially from their daycare staff. Bruno has great attention to detail and really cares about the dog. He allows them to shine.

What a great first time grooming experience. My long haired cat was quite matted and they took the…read morebest care of her!! If you need grooming there is no one better!!! 10/5 stars!

First time grooming experience with two fluffy cats. Looked great afterwards. Nail trim good and…read morecats were fine with the process. Easy scheduling and fast turnaround and rate seemed very reasonable!

Evanston store staff are the main reason I go back to this store. They are always warm and…read morefriendly and go out of their way to answer questions about rewards, etc. The prices and discount programs are good, too.

Extremely disappointed with the customer service at Pet Supplies Plus in Evanston. I purchased a…read moreheat lamp bulb for my turtle for approximately $13. When I got home and installed it, the bulb did not work at all. I returned to the store expecting a simple exchange for a working bulb, but instead I was met with a rude attitude and a complete refusal to help. What made the experience even worse was being told that if I wanted a working bulb, I would have to buy another one. In other words, I was expected to pay twice because the product they sold me was defective. There was no effort to investigate the issue, offer a replacement, or provide any reasonable customer service. A defective product can happen anywhere, but how a business responds to the problem is what matters. Unfortunately, this store chose to treat a loyal customer as if the problem was mine rather than standing behind the products they sell. I left feeling frustrated, disrespected, and unwilling to shop at this location again. I would recommend that customers save their receipts and carefully test any products they purchase here immediately, because if something doesn't work, don't expect the store to make it right.

Great groomers and they do a very good job. They listen and try to do what is asked. The…read morevariability in experience and outcome is a evident and perhaps some training of new people is wise? Occasionally forget to trim nails. I would give 5 stars because I really like the groomers, but the only thing that drives me crazy is the trainer in the lobby. While I realize she is trying to run a business, it's terrible to arrive for check in for grooming and being told "don't do this. Stand away from this dog. etc. etc." I want to be understanding, but the last visit it got downright rude. Perhaps there is not enough space? Maybe there is a more conducive location? Not sure, but I do know that our pups are scared enough to come to the groomer and when we arrive we are trying to keep them calm with calm voices because they can sense everything.

They did wonderful work on trimming our cat's fur to a 1/2" for a "long lion cut." We'll be back!read more

We are relatively new clients. 4 visits to date for nail…read moretrim & filing for our 65 lb mix-breed canine. Very pleased and glad to have met Rebecca. Looking forward to our return. Highly recommend. MAX & Dads

Yesterday afternoon my pups were outside playing in the yard. All the while I was tending to my…read morechildren and organizing the house because we had our realtor's photographer coming today to take photos of our home. Well I got so wrapped up in what I was doing I completely forgot about them. They were in the yard for almost an hour! And with all of the snow that's melted our yard is pretty muddy. Well when I opened the door to let them in they were completely covered in mud! ((My husband said they looked like they were impersonating otters )) And of course the first thing they did was throw themselves against a freshly painted wall! Haha I was in full panic mode! It was 3:30pm they were covered head to paws and I had so much left to do. I didn't want to add scrubbing mud out of every rug and wall to the list. So I called every groomer in the area 70% didn't answer the phone and the others were wrapping up, booked for the evening, and or closed. I called Grateful Dog and explained my situation and said I knew it was a complete long shot but thought I'd ask anyway. The girl was so sweet (I didn't catch her name) and even though they were nearing closing time she took both of my super muddy dogs and worked overtime on them! They looked brand new and their fur felt extra soft! She really saved our derrière! Thank you to The Grateful Dog of Rogers Park we are sooo grateful! If you haven't already give them a try! They definitely go above and beyond for their customers. We will definitely be returning!

I work from home and have been clipping my own dog's nails for four straight years, so I don't…read moreparticularly need most of the services at Bark Place. However, I got this dog sweater from this location and thought maybe my dog would wear it once or twice for pics but never again. (I'm not a huge fan of dogs wearing clothes, but I had to admit a noticeable difference with my short-haired dog not shivering during winter months while wearing two separate coats. So I backed down on making fun of dog coats. My two larger, furrier dogs in prior years never needed manmade coats.) But this sweater is turning into a Linus blanket situation. I tried putting on a "Christmas" dog coat that matched her red Xmas collar (I love festive dog collars!!!), but it was white and getting dirty too quickly. I took it off to handwash it and put the Bark Place pink sweater on my dog solely for one walk, and she's been running away ever since when I try to take it off at night. At one point, she slid under one of the bar stools in my dining room, around the corner, ran into my bedroom and into her crate, flopping down sideways. Even if you don't need anything else in Bark Place, take note of the dog clothes. A bunch of my relatives crochet and knit, so I already knew the dog sweater was solid quality but expected it to wear. It still looks brand new, and my dog is glued to it. When I take it off to bathe her or what I *think* is comfier to sleep at night, she growls and leaps for it. I think a pink sweater and a red bow collar clash, but she couldn't care less about me being the fashion police. I'm tickled by how much she likes THIS particular sweater but has never ever been this into any other dog clothes gift (that I usually return) in four straight years. Don't sleep on the dog sweaters, I guess, unless you're my own dog who will turn over sideways so she CAN sleep in hers.

Working at BarkPlace on/off since 2013. I love to see these pups and their different personalities…read moreevery day... a job anyone could dream of!

Always the best experience with Grooming By Galdy. They take care of my baby like a family. I would…read morehighly recommend them.

After trying two other groomers and a trip to Blue Pearl for a paw injury... I finally tried…read moreGrooming by Galdy. Highly recommended by the neighborhood dog pack, they did an absolutely amazing job. Mia's coat was shiny and soft. They really took the inspiration photo I supplied and did exactly what I wanted. I only hope they don't get too popular that it's hard to get her in, but WOW, what amazing professionals and great customer service.

This Saturday, 10/18/25 Lauren, did a wonderful grooming for my Persian cat. As always, she makes…read moreeverything easy and the communication flows. Lauren, is more than a groomer, she is a technician that understands all aspects of your cat. Even better, she just had the Opening of a Pet Hotel in Chicago, that is very nice and well planned for the well being of our cats when we are away.

So grateful Lauren was able to squeeze us in the other day. My Maui had always gotten lion cuts…read morebecause I felt like I was never able to get him thoroughly bathed. Lauren has changed our lives and now Maui doesn't need to do his lion cuts. She came right to our house and was so good with Maui. She clearly knows how to care for cats with anxiety. Not only was Maui so clean and beautiful after but she sent us his report card which we all loved. We also got a little goody bag! Will definitely be booking with Lauren and Purrvana again!

I honestly can not say enough good things about Melissa and her team. Not only are they kind and…read morewonderful people, Melissa is a saint when it comes to caring after your beloved furry guys and gals. I've been following her from store front to store front and I'm glad to see she's finally got a place of her own to call home. If i'm to ever take my two corgis to get groomed, i drive past all the chains and thirty minutes out to make an appointment with The Laundrymutt. Once Melissa and her team are done with my little monsters, they are softer than I've ever felt them before, and whatever shampoos and such they use, smells of utter heaven. I've found myself sticking my face into Kit and Cleo's fur and just breathing them for a few minutes... kinda like when you would smell those dry erase board markers for days on end as a little kid... you know... right? Again, I can not say enough good things about the place. And if you really wanna get your money's worth, make an appointment and then take your dogs out to the dog park for an hour or two before, let them run around, roll in the mud, poop, dead animals, whatever have it. Just enjoy the fresh air and out doors and tire out your pups. When they're all muddy and stinky, take them to The Laundrymutt and wipe your hands clean. A couple of hours later, you'll get back a squeaky clean dog. And, the most important part of doing all that, your dog actually had a less anxious time of being away from you and being at the groomer because it tired it self out, and was able to have a more relaxed time. A tired pup is a happy and care free pup. They've won me over, and the quality of service is unmatched. Think about it in a human example, do you think you'll get a better hair cut in a chain barber shop or salon, or do you think you'll get a better style and hair do at a stand alone salon? Super cuts versus [insert foreign sounding word or name] Salon.

I've had such a mixed bag experience here over the last 4 years. I've had 2 dogs and with my…read morecurrent dog, I've sometimes been super happy with the cut, price, and my dog comes out happy. Other times, I feel like the price is double for no legitimate reason (she does not mat much, and if so, it's on her belly which is always shaved anyway), and my dog comes out with battle wounds. I understand groomers are different, but to not have a consistent experience at a business specializing in grooming is stressful for both me and my dog. To be charged nearly $200 for a 21 lb dog who comes out harmed is not ok. I don't feel confident to trust the experience that would also make my dog anxious about going to the groomers