Lovely lady working there and gorgeous clothes, including previously owned pieces at fantastic…read moreprices. I bought all of this for $30!

Bonnie has the best pieces! Very unique items and the store is well kept! Customer service is…read moreprofessional also. She has a seamstress available for your tailoring needs.

Lovely boutique store that's two levels. A great place to find your gifting needs!…read more The main floor sells Richmond postcards, jewelry, dresses, notebooks, cups, purses, pens and they have a small seasonal section in the front. The top floor is where the dressing room is. There's a bridal section for bride-to-be or gifts for bridesmaids and local artists items being sold here. Overall: this is definitely a great place to shop for gifts. I'll definitely come back for bridal items for my friends that are getting married.

I was in the shop on July 17 and bought a wallet. After trying it out in my hotel room I realized…read morethat the credit cards could fall out of the open wallet. I returned to the store on July 18, less than 24 hours later to return the wallet. The employee behind the counter was extremely rude and did not explain anything as she was handling my return. I did not realize that I would not get a refund but only a store credit or an exchange. She was very unfriendly and after I quickly selected a random candle, she still did not explain that the rest of the return was in the form of a gift card which she had thrown into the bag without telling me. I turned to the person in line behind me and gave them the gift card. I am assuming that most of the customers are from out of town and that a gift card would not only be inconvenient but would probably not get used. The shop is cute and has nice things, but I would not recommend it to anyone. Maybe some training on customer service would also be worthwhile for the staff.

I love Lilly Pulitzer! and whenever I visit Richmond I make sure to visit the Lilly Pulitzer and…read morethey have several stores here in Richmond but my favorite is this location. Located at River Road, they used to be on the other side of the shopping center and they just moved here. Went here on a Sunday and they open at 12pm. They did a wonderful job creating this store. It's so cute! they even have a little seating area on the front of store! When we first come in my sister and I got greeted right away. You will see the new release and on the corner there is another seating area. It just feels so welcoming when you first enter the store. Employees are super friendly and helpful! They made sure that my sister and I are being helped and they even showed us different version of the dress that I was looking for! We will definitely be back at this store!

It Looks Good On You is a brand new store in the Chesterfield mall, owned and operated by Bill and…read morePam Rogers... and it's adorable. If I had to compare it to anything, it'd be the Claires for adults... anyone who likes to buy trendy jewelry or get a little something with some bling will love this store. The store is organized by color, and you can find necklaces, earrings, handbags, hats, and basically anything else with sparkle. For all the shoe lovers out there, I saw a collect of bedazzled little shoes, and some breast cancer awareness items as well. But what I ended up buying was a new purse. I've been looking for one for a while, something trendy not trashy, decent quality yet not ridiculously expensive... And that is just what I found... a gorgeous green faux leather bag, super soft, just the right size (not ridiculously large nor too small) and for... get this... $30! I couldn't believe it. But a lot of the other bags were similarly priced, making this my new favorite location. So there you have it. New, fresh, trendy, and for adults, this place is worth checking into.

I bought a beautiful crystal necklace and i love it looks good on you! I get so many compliments…read morewhen i wear my jewelry.!

This is one of those Halloween pop-up shops that only exists for the season. They've pretty much…read moregot everything to create or supplement your costume, especially if it's in the horror variety. Their stuff is not top notch quality, but costumes are generally throw-away anyway, so I guess it doesn't matter. I had to pick up two things to supplement my costume, and they'll work fine. Sorry, they were sold out of the Miley Cyrus VMA costume ;-) Prices are reasonable. And they also support the Children's Hospital where donations go to bring Halloween to kids who are in the hospital who can't go trick-or-treating. How nice!

Great place to pick up last minute costumes. They have a wide variety of things. Employees were…read morefast friendly, and knowledgeable .

Great service Nice selection…read morePrices are reasonable I really enjoy talking to everyone and they give nice advice

Worst service I have EVER HAD I have been a great customer for YEARS and to get treated the way I…read morewas UNBELIEVABLE!!!! Will never do business again with this place!!!!! Very unhappy customer.....

Been a big fan of Shoe Carnival for years now, because it's a great place to buy shoes for my…read moregrowing children. Our trip to Shoe Carnival today really blew me away cuz of the new system of CLEARLY LABELED ingredients on VEGAN shoes. I've been vegan for 20 years (since 2003) and been buying vegan children's footwear for 18 years. For that entire time I've had to comb through the tongues to find out if shoes were made of animal body parts or not. Like most conscientious lifestyle decisions, shopping only vegan can be time-consuming but the process of buying vegan footwear for my family just got SO MUCH SIMPLER. Thanks guys!!!

I was going to try and give this gore another chance. I usually do not come out this way but…read moredefinitely will not come back. Shoe carnival has been slowly declining. I came looking for a pair of shoes, the clearance was the first stop. The shoes were thrown everywhere and not organize at any way and sizes were not accurate with the box. Made my way to the regular price shoes. I found a decent pair advertised for 54.99 compared to 74.99. After price comparing them online it seemed comparable to amazon, a couple bucks more. At the checkout she told me my total with 75, but I informed her that they were on sale. She checked the box and said they weren't. I had no interest in going back to the shelf and showing her the sign, and it was the same shoes. So I left without making a purchase. So be wary if you attempt to find shoes, take a picture of the sign so you don't have to go back because apparently they aren't aware of their sales.

Birthday girl just got her ears pierced!! Kelly at Clair's was a pro all the way. She did a…read morebeautiful job of keeping my nine year old kid relaxed and prepared, explaining everything to both of us as she went along. My daughter is so happy, she's skipping for joy at her newly pierced ears.

I stopped by in the middle of the day during the holiday season. It was slow, and the lady…read moreworking was so sweet. She helped me pick out a gift for my sister, made jokes, and was very nice. Great customer service!