**Update after finally getting a returned call on week 3, and yes it got worse** New patient, doing a multi-focus contact lens trial to find the right configuration for optimal vision. This first set was ok, but distance was a problem, so I wanted to try another option, to see if it provided better overall vision, but did want a quick chat with the Dr. Was told I'd get a call back, as the Dr. not available, but will order the next lenses. A week later they still haven't been ordered, and I made a 2nd request to speak to the Dr. In the mean time, my Mom passed and I needed to travel back east for the funeral. I made another call, explained my Mom's funeral, and asked if I could get one additional sample set of the current lenses, since they are better than nothing, just to cover till I'm back. Keep in mind the first set were off-the-shelf diagnostic lenses, probably didn't cost them anything. They said 'no, you'll need to purchase boxes of them if you want to have a set to travel with'... I then made a 3rd request to talk to the Dr., mind you each of these times I was assured she'd call me back. It was week 3 before I got a call back from the doctor, and it happened to be the day of Mom's funeral. I said I couldn't talk because it was the day of the funeral and I was with family. I paused a beat, expecting something to the effect of 'sorry for your loss', the minimum you'd expect from any person that has an ounce of empathy for a fellow human being experiencing the trauma of losing their parent.. Her lack of any response in that pause made it clear she couldn't care less, and she wanted me to know it. So I continued, telling her I'd call again when I'm back home, but did want her to know I'd requested a call back 3 times, with her staff saying each time I'd be getting a call back, thinking maybe it was a staff issue. Her only retort was that I could be scheduling office visits to ask questions, and not rely on her returning calls. As I said before, sometimes I make bad choices, and this appears to be one of them. Before getting the call from the Dr, I was hoping the issues were just with the office staff, but once I did speak to the Dr, I realized the complete lack of care comes from the top down. read more

I recently returned to For Your Eyes Only to order a pair of long distance glasses for driving. They helped me fine a pretty pair to fit my face shape, and at the price point I requested. I'd been in for an eye exam within a year, so they were able to make my glasses using my current results. David at the front desk has always been welcoming and helpful/ read more

I want to thank the staff here, especially Gerlie. She walked me through choosing various frames. She is thorough, honest, and patient. Finding the right pair(s) can be challenging for me yet she made the process easy. Thank you for your wonderful customer service and expertise! read more

Went here a couple of years ago for my severe dry eye and was told that I'm just going to have to deal with it and it will only get worse with age. I walked home from there crying. Went to another place instead and got the care I needed from someone who was knowledgable about dry eye. I got a promotional email from For Your Eyes Only recently on a new dry eye treatment called IPL that they are offering that has been around for a long time at other clinics. They are wanting people to come be their guinea pig for this new treatment because they know they can make money off it once they learn how to use the machine. Sounds like they at least acknowledge that there are other treatments to dry eye. I wouldn't trust going here for this treatment as she was not even aware of the complexities of dry eye before but is offering this treatment because it makes a ton of money. read more

Have been going here for years. Dr. Watson is great. She is kind, approachable, and knowledgeable. Uses the best tech for eye care. No complaints. read more

Front DeskStaff: David (receptionist) and Lita (Office manager) were rude and disrespectful. I confirmed my online schedule, Dec 11 for today's (12/18/25) appointment and I supplied all the required info including my insurance data. Today, I was informed that they don't accept my insurance and my only option is to pay out of pocket to see Dr Klufas. I called my insurance and confirmed to the Office Manager that I was covered, but was still denied and reiterated that I still need to pay out of pocket. My grievance is that they could have explained this during the period of confirmation to my appointment today. I feel that the Optometry loses clientele due to unhelpful and disrespectful staff. I won't give my business to this unpleasant environment. read more

Always top notch, the entire team is so helpful & friendly. I manage to break my glasses often & Giovanny has repeatedly brought them back from the dead, for free since I'm a customer. Thank you Giovanny & team! read more

First of all i stated out excited and optimistic this quickly changed when met with unhelpful and rude staff along Kathleen Kennedy, O.D. , The optometrist that subsequently prescribed me a very inaccurate prescription which i wore for nearly a year. Blurry vision, headaches and a near fatal car accident. When i broken down and returned to my old optometrist he confirmed my fears of having been given a very inaccurate prescription. I was also charged all kinds of fees every time i went to the office. Overalls very unprofessional experience. NEVER AGAIN! I do not recommend Kathleen Kennedy, O.D.! read more

This is a reply to the Staff. Once again it shows the staff is making up for the incompetencies and failures of the co-owner DR. Watson. Dr Watson is the problem here and no one should be going to the place. She gets your scripts WRONG, costs you tons of extra time and money and they don't make it up to you in any way. This entire experience cost me days of extra time away from caregiving to my husband and tons of expenses re-making new lens and Dr Watson still has not re-imbursed me for the charges she charged me, insult after injury, followed by more financial losses. AVOID THIS DOCTOR at ALL COSTS. read more

Everyone compliments my glasses! If you're looking for something tailored to your look then you are at the right place!

Dr. Watson is simply amazing. She's super knowledgeable, patient, and caring. I saw her after a piece of metal somehow blew into my eye while walking down the street in San Francisco. She immediately knew what to do and how to treat it. She made what would otherwise have been a painful experience much more comfortable. She's the best! read more

Great knowledgeable doctors and staff. You really don't want a quickie Costco eye exam.

I literally just left For Your Eyes Only for my yearly exam with Dr. Tonya Watson. I have been a patient for several years. The great service I received that first visit years ago remains to be case as of today! The staff is welcoming and professional. What can I say about Dr. Watson? I totally trust her with the health of my eyes. She educates me with questions that I pose. I always leave having learned much! No more dilation (hated it!).... I totally recommend For Your Eyes Only! You will not be sorry. Peace read more

Great and efficient service! They fixed my glasses fit and gave me lens cleaner at no cost.

I can't with this place any more. Dr. Watson seemed smart and thoughtful about my prescription at first but she and the front desk never seem to be on the same page about what my insurance covers. Last time I was in she was pushing me really hard to switch to dailies and then was like "Oh, but you probably can't get dailies with your prescription" and I'm like dude could you please lead with that info instead of giving me the hard sell on something that I can't even get and wasting my time? read more

A few major mess ups. They broke a new pair of frames while replacing with a new prescription and I had to fight to have them pay for a replacement. They were semi helpful. Buyer alert, you are responsible for any damage they cause while replacing. Nope, didn't sign anything to this effect. I also went for a possible torn retina and they took several photos and said everything was fine. Went to my new doctor did the same tests (plus a few machines Castro didn't have) and the first thing they said was I am in beginning stages of glaucoma. This went unnoticed. Thanks guys! :( My new dr they said the progressive lens that the Castro drs replaced were both grossly crooked/angled when the progressive should be straight/ horizontal. A year of discomfort and headache. Bad quality control. Thanks guys! :( Also new doc said that the prescription they gave me was WAY too powerful/strong which again contributed to my headaches and sore eyes. Thanks guys! Sure the folks here are friendly and all but I expect much more professional evaluations when going to an eye doctor. Not very on top of things in my opinion. read more

Eric was GREAT !!! I walked in with my prescription and I got his help right on the spot. I was impressed about his complete attention, professionalism, no attitude and no rush at all. I was recommended from a friend Sabine Van dear ...... This is the place to go ! read more

Terrible experience! I book the appointment online so as to avoid the unnecessary phone call. 30 minutes later I get a call. Receptionist: Hey, the appointment you booked, that we confirmed is suddenly no longer available. You need to reschedule. Me: Um, ok Receptionist: Can you come in tomorrow noon (less than 24 hours away)? Me: yeah, sure, it's not like I have a job or anything. I'll just drop everything and be there at noon. Could you tell me my co-pay? Receptionist: Sure. Since you're in-network it's $30. Me: Um, for my insurance for a checkup it should be $10. Receptionist: Well, we do some additional tests like scanning the back of your head and the inside of your eyeballs so we can charge you more :) Me: Not interested, I just need to check my eyesight so I can get a new pair of glasses. Receptionist: Sure, in that case your co-pay is just $10! Me: Great, be there tomorrow! I show up the next day and once again fill out the paperwork that I filled online. I then had the misfortune of meeting the incredibly condescending Dr. Watson. Watson: I understand you only want to pay $10 Me: Um, no, I just want to get my eyesight checked and don't want to pay for a bunch of BS that you're forcing on me. Watson: In that case you'll have to go elsewhere. We only do the tests together so we can make more $$$$ Me: Why wasn't that communicated yesterday!? Watson: Sorry you have to go elsewhere Me: Uh, ok Watson: Sorry you have to go elsewhere Terrible experience overall. I've been to other optometrists in the Bay Area and have never had tests forced upon me as part of an eye test. Dr. Watson was incredibly rude as well. read more

The doctor is fine but the man who "fits" the glasses is the worst person I've encountered in all my years of wearing them. He handed them to me out of the box and said they were good to go. He was rude when I said they didn't feel right and did not check them for adjustments or have any idea how to perform his job. I've never experienced anything like this. read more

I rather not date myself, but I have been seeing Dr. Kennedy (no pun intented) for nearly a decade now. I have been told previously by other eye docotors, that I am a difficult patient. I typically hate eye docotors, I hate the bright lights they shine in your face, and any test that involves touching my eye or putting in eye drops. Dr. Kennedy is super sweet, and makes going to the eye doctor a tolerable expereience. I actually relocated to Portland, but was having trouble finding a docotor I like here. I decided that whenever possible I would continue to come here. I have found other great docotors in Portland, but have recently come to the conculsion that no one can replace Dr. Kennedy. read more

I've been been going here for 10+ years and wouldn't go anywhere else. Dr. Kennedy is like familia to me.

First time checking this place out . I called to make a appointment and a day before Lupe asked me to email them my insurance card and I did. She mentioned that she would call back if there was any promblem with my insurance and I was thinking evrything was ok since I did not received a call back. Today I went in for my appointment and took a sick day off work to get this done since I need reading glasses badly. When I went in she decided to tell me that they do not take my insurance and the exam was $140 out of pocket. I decided to leave and find a provider that took my insurance and asked me to pay a $50 cancellation fee. .... really ?that was not on me . No one called me back to tell me that they did not take my insurance. I left and did not pay. Waist of time and lack of communication and professionalism. Such a bummer since the place was cute. Later I received a texted stating that I missed my appointment. This better not reflect on my insurance. read more

For Your Eyes Only Optometry - Lack of communication - Optometrists Near Me - San Francisco, California

Dr. Watson, was exceptional in her approach to patient care. she was attentive and personable, taking the time to explain each step of the exam process an answer the questions I had. The whole team were friendly and helpful. read more

From initial appointment consult to the thorough exam, I was pleased with staff's professional demeanors and expertise. The office has state of the art machinery. Doctor Watson is awesome. Highly recommend. read more

Without the specialty contact lenses Dr. Kennedy expertly fitted me with, I don't think I'd have had any sex in last two years. These contact lenses have really stepped up my dating game. Great staff, awesome doctor, and stylish frame collection too. Woot woot! 5 stars. read more

Excellent service, excellent optometrist, excellent eyeglass frame selection. I purchased extra warranty and both broken lenses and frame have been replaced at different times with excellent service and care. Ll read more

I needed a new Optometrist due to my current one going on maternity leave. For your eyes only is close to my house and covered by my insurance. I made an appointment online but needed to change it. I called and spoke to Giovanny who quickly rescheduled my appointment. I came in on Saturday. It's a beautiful clean office. Erik took me through my pre-exam test. He was kind and fast. I then had my exam with Dr. Watson. She was lovely and very nice. I then picked out frames and was on my way. I really enjoyed how quickly I was seen. The shop was clean spacious and had wonderful light. I thought everyone was so friendly from start to finish. I definitely will come back and recommend my husband and sister to go there as well. read more

What a great business: longevity, great doctors and friendly and helpful staff. Appointments are easy to make and both doctors are pleasant and through. They carry a wide variety of eye ware that can fit anyone's budget. It feels good to see the same staff, year after year- that tells me they treat their staff well. I've been a customer there for more than 20 years. I heartily recommend this great shop! read more

Had the WORST experience with Dr. Kennedy and this office. Avoid this place at all costs. I had an eye exam a few months ago and she prescribed glasses that did not work at all. I have repeatedly tried to get someone from her office to fix this and everyone ignores me. I have called over FOUR times and each time they say they are going to call and never do. One time they told me Dr. Kennedy is on vacation and will call in a few days and never does.. shocking.. she already got her money. She also sent me to an expensive ophthalmologist saying that she saw troubling things in my eyes. The ophthalmologist said everything looked perfectly fine. This whole endeavor left me with very expensive medical bills and not even a working pair of eye glasses. Avoid, avoid, avoid read more

Doctor Watson is super! She takes time to answer all my questions, she's kind and appointments never feels rushed. Easy scheduling online or over the phone. Great choices for frames. I usually find it difficult to find frames that suit me but there were so many quality and stylish frames that I had a hard time choosing. So happy I found this office online. read more

They were great. I'm unfortunately unable to afford ANY storefront retail shops and I was nervous going in, because it's such a cute office, and such nice people, but I knew I wouldn't be able to purchase my glasses there unfortunately. I was worried I might be treated differently once they found out I wasn't going to be able to afford my glasses there, but she was super polite when I told her, and still did an outstanding exam, she even helped explain what my benefits would cover. I really really appreciate the nice treatment. I have no clue what buying glasses here is like, but they did have a great selection of nice frames, and it was almost boutique like. I would definitely recommend these folks. Thanks you! read more

The service is excellent and it's a convenient location. However there are too many hidden fees they don't tell you about. I was told there was no co pay for an eye exam but they tacked on some $64 charge for a "routine eye check" that I had no chance to opt out of. First strike. A few weeks later I went in for lenses. Only after they made the measurements did they tell me it was a $25 co pay and $90 for lenses. They literally told me during my first visit that lenses would be free with my insurance. It's not okay to treat customers this way. read more

I have been a patient for years and am pleased each time I visit! I have found the online scheduling system process to be easy and quick, which has made scheduling appointments around work easy for me to do. During my most recent visit, I was promptly check-in and the entire visit took less than 30-minutes from start to finish. Dr. Watson was AWESOME! She explained the process, new technology being used in the office, and the findings - I haven't stopped talking about it. Wrapping up and selecting eye glasses was easy and the payment process was clear. I was delighted they are no longer dilating eyes and there are no more puffs of air! Is it weird to say I look forward to going back? :) read more

Terrible terrible service. No transparency around prices, excessive extra charges for everything, and incompetent staff. Don't waste your time here. read more

I initially chose this optometry office because it seemed to have adequate street parking. Don't laugh, if you live in this city, you know how important that is! They had a nice selection of trendy frames around $300-$400, but after deflecting their expensive recommendations and digging by myself, I found a nice Dolce & Gabbana frame for $50 (after applying my insurance). I still like the frame, but the problem was that the prescription was way off. My first visit was with Dr. Kennedy, who has the personality of a pair of lens, but that's all right, as long as I get what I need to be on my way. After my frames were made and I tried them on, I was immediately nauseous. I was told that it would take a week or so for my eyes to adjust, so I took their advice. After a week, I was still very nauseous. I called the office and told them that the strength Dr. Kennedy gave me was too strong, and even had my previous optometrist fax my previous prescription to them since I was still cool with my previous one (I just needed a new pair of frames). Dr. Kennedy refused to honor another optometrist's prescription! I had to come back for another exam. I saw Dr. Lukens for my second visit, and fortunately, he corrected my prescription...to my previous optometrist's prescription. What a hassel! I may be willing to see Dr. Lukens again, but never Dr. Kennedy. 1 star off: Dr. Kennedy and her pushy staff 1 star off: I was so nauseous that I had to take a pregnancy test 1 star off: pregnancy tests are not fun 1 star off: ...especially when you can't read the number of lines with a bad prescription!!! read more

I had to wait over thirty days to receive my eye glasses. After that they still couldn't get it right, they blamed me for their inconsistent customer service. I will never use them again. read more

Wow!!!! My ophthalmologist referred me to Dr Kennedy because the substitute optometrist in his office completely messed up my refraction. Dr. Kennedy spent a great deal of time with me to make sure that my prescription will be correct. She is thorough and friendly and explained things to me in a way that was easy to understand. I can't say enough good things about her and her very helpful staff. read more

This place is great. I got my first pair of glasses there at age 44 and another one this year. Dr. Watson is really thorough and caring, and the staff is really professional. Also I was in/out in 25 min. I can't speak to the frame selection since I wasn't very choosy. read more

I've been buying my eyewear at FYEO Optometry for the last three years. Lita and team offer a wonderful selection of glasses, top-notch service and competitive pricing. They offer eye exams, as well. Dr. Kennedy gave me my annual eye exam and was very thorough & caring. It's an inviting shop in the heart of the Castro- you should definitely make a point of stopping by and checking their shop out! read more

This was my first eye exam in 4 years. I was able to book the appointment online which was great. The office is nice and clean. The frame selection seemed a bit pricy but I didn't look much further than the frames they had on display which were designer brands. I arrived right at 2pm for my appointment at 2pm. Another woman arrived right behind me for her appointment at 2pm. I didn't think much about it because the have 2 eye doctors on staff. But what I later found out after an appointment of ONE HOUR AND 40 MINUTES was that the one doctor was seeing multiple patients. So what was about 30 minutes in actual exam time was also 1 hour and 10 minutes of waiting time. Both waiting in the exam room and in the waiting room. I did have my eyes dialated so I understand there's a bit of waiting for that but when I was moved from the waiting room to the exam room for 20 more minutes, my eye sight cleared up and I told the receptionist I needed to go. So the doctor finally came in and quickly finished checking my eyes. I will say that Dr. Kathleen Kennedy is very nice and explains everything she's doing. Like the 2 different eye drops she put in...that I'm guessing gelled with the mascara I had on and 48 hours after my eye exam, my eye got irritated and is all puffy and red. I'm not going back there ever again. A swollen eyelid and the office experience I had are not worth it. read more

For Your Eyes Only Optometry - New swollen eye 48hrs after my exam - Optometrists Near Me - San Francisco, California