Staff is wonderful - in person and on the phone. I am a woman of few words and don't have 85 characters to write about Stamp[er Family Optometry. Less is more in my humble opinion. read more

I always get my annual vision checked at Dr. Stamper . It's a great experience, staff and doctors are very friendly and helpful.

Great clinical care, but customer service policies have shifted. I've been coming here for 13 years and have bought probably 15 pairs of glasses over more than a decade, so I have a lot of history with this business. (Recommended most of my friends too) The clinical side is still very strong. The eye doctor was incredibly nice, professional, and gave a thorough, quick exam. However, most of the staff is new now. While most of them are great, the technician who took the initial photos of my eyes could have done a better job slowing down and explaining what to expect, especially with the air-puff machine. My main disappointment is with the optical shop's new policies. I used to be able to order a different frame color to try on before committing to a purchase. Now, there is a strict deposit rule. While I understand that businesses get burned by people ordering frames and not buying them, it was shocking to feel like a 13-year loyal relationship didn't mean anything to the business. It's a bummer, and because of the policy shift, I'll likely be looking for a new optical shop for my next pair. read more

Insanely bad customer service and a completely avoidable problem. One star because zero stars not provided as an option. I had an extremely disappointing experience with Stamper Optometry, and the level of customer service I received from Ana, Isabella, and the office manager was unacceptable. Stamper provided me with three separate prescriptions. I filled one of them elsewhere, and as soon as I tried on the glasses, I experienced immediate discomfort and knew something was wrong. I called Stamper thinking this would be an easy fix. I simply wanted to make sure I had a complete and accurate prescription, including any measurements needed to order glasses properly. Instead of helping, Ana immediately blamed the business where I had the prescription filled. During that conversation, I learned that the prescription Stamper gave me was missing the PD measurement, which is obviously important if someone is trying to order glasses correctly. I asked if I could come in to have any missing measurements taken so I could avoid paying for another incorrect pair of glasses. That was it. I was not asking for a refund. I was not arguing about the glasses I had already purchased. I was asking for the information Stamper should have provided in the first place. Ana refused to focus on the actual issue and kept redirecting blame to the outside business. Then Isabella took over the call and did the exact same thing--more blame, no solution, and no willingness to schedule a quick follow-up to correct an incomplete prescription. What makes this even more ridiculous is that Stamper sells glasses, so they clearly have the equipment and ability to take the necessary measurements when it benefits them. But when I asked them to provide the missing information so I could use my prescription properly, suddenly that was a problem. The office manager was no better. She did not ask how she could help, did not listen, and did not attempt to resolve a very simple issue. I eventually told them I would come to the office in person because I thought maybe face-to-face communication would help. It didn't. They still refused. This was a simple customer service issue that could have been resolved in minutes. Instead, I dealt with three different staff members who were dismissive, unhelpful, and more interested in blaming someone else than fixing Stamper's own incomplete paperwork. After this experience, I looked more closely at Stamper's reviews and saw that there are 70+ negative reviews. After dealing with them myself, I understand why. I would never return to this business, and I would strongly caution anyone considering it. You are trusting them with your vision, your money, and your personal information. Based on my experience, they failed on all three. read more

The staff here are very friendly but unfortunately I'm not sure you can trust that you're getting the best and most cost effective option. I came here a while ago to get my first ever contact lenses fitted and learned that I have abnormal astigmatism, which I was told absolutely had to be addressed with special custom lenses (through specialeyes; there's another review on here that mentions these as well). I took the folks here at their word that the custom lenses were necessary, even though they were twice the price of standard lenses and they never felt super comfortable. Over the course of a year I reordered these multiple times since they kept tearing as well -- so the cost really added up! Fast forward to now... I've moved and have a new optometrist. They weren't familiar with specialeyes and asked if I had tried some more standard lenses. I said no, my previous doctor insisted that there was no point because they would never work. The new optometrist suggested we give them a shot with some trial lenses, which they already had on hand. It turns out they actually are way more comfortable and I don't have as many issues with them rotating. They're also half the price, partially covered by my vision insurance, and now I have lenses I can change out every 2 weeks (instead of every 3 months). It's possible this was a simple mistake! But I can't help but feel that I might have saved a lot of money, and had a better experience with more comfortable contact lenses, if I had asked for a second opinion. read more

i've been a customer for about five years now stamper optometry is an amazing office. They have such a wide variety of frames you can choose from, some of my best frames come from here. The customer service here is amazing. I've never had any issues. The front desk staff is amazing. They treat you well. The doctors are amazing as well. It's overall a seamless process and you're in and out. It's not overcrowded. It is a well controlled environment that is not hectic they take their time helping you so you never feel rushed. read more

They need a better selection of men's frames tha are metal that are affordable or within the insurance allowance.

I initially gave 3 stars because it was like pulling teeth to get an itemized receipt from them. They did finally provide after my initial review. I'm not sure why this is such an issue as an itemized receipt should accompany every purchase. Anyway. My review of the shop itself. I really like this place. I am comfortable with the doctor. I believe I worked with him 3 years ago and like the information he shares and comparing my last exam to this one. I will continue to keep coming back- and asking for an itemized receipt! Haha Last time I had my glasses made with them I brought my own frames and I was really happy with how long the lenses lasted. I had gotten a pair from Warby Parker prior and you would think they had been dragged by a car there were so many scratches within 2 years. So I'm back at Stamper and bought frames from them which I should be getting soon and I do know I will be happy with them. read more

Everyone at Stamper Optometry was great from the moment I stepped in. They were efficient and clear about the exam and my eyes. The glasses frames were on the spendy side but they're going to look great. I highly recommend Stamper Optometry. read more

They are organized, efficient and very professional. Every person I have interacted with is kind and willing to answer my questions. I've been going here for years and highly recommend. read more

A very caring, personable and skillful process of choosing a new pair of eyeglasses with help from a friendly and helpful technician.

My first time here in a strong recommendation. So impressed how well this local business is run. Friendly efficient staff and Dr. Stamper was so knowledgeable and helpful. My new optometrist for life! read more

I have come to this office for years... their professionalism and customer service is great! Especially Rosie is wonderful!

Very professional and nice staff, helping me ftom start to the end. Warranty glasses made there for a whole full year.

It was my first time coming to stamper, great staff ! I had ELMER dealing with me getting new set of glasses and he was very friendly! My experience was excellent, fast and easy to just go in test fit a few of them and walk away happy ! Great service ! I'll be definitely coming back ! read more

Friendly and extremely competent. Close by. Good people to work with. Very helpful. I would recommend them to anyone.

My primary care doctor, first, referred me to an opthamologist, a vision medical doctor; for specifics of my eye health, not provided by optometrists. I, then, researched half a dozen optometrists from different sources, listed on my VSP insurance coverage. Per my zip code, nearby optometrists were listed from the results. With attention to additional coverage for those listed as VSP Premier Edge. Stamper Optometrists was on the list. I researched Stampers on Yelp and other sources from my websearch. Overall reviews were outstanding. And I can confirm that from my first appointment experience, this week. The optometrist and staff were all so professional, friendly, helpful, patient, and more. Stamper Optometry carries a large selection of eyeglass frames. Their websites lists them all. Some at their office, others they can order. I selected 7 or 8 brands and their frame styles. I websearched each brand. With filters, I tailored my search for my selective attributes. So I could compare the styles. Some were even listed on Amazon, as well as, chain optometry businesses. The optometrist provided me with other options, at their office, too. With my optometrist, he detailed my VSP coverage areas and applicable discounts. He made some recommedations, for the lens features. I did upgrades that I felt would better benefit me, in the long run. The total cost, with the coverage, was very fair. Almost half of what I previously paid at an optometry chain. Stamper Optometry's location is less than a mile from me. It was a nice, healthy walk. For those who drive, there's the Mission-Bartlett garage public parking. Just around the corner from 21st Street. So potential patient customers, from other areas, can conventiently go to Stamper Optometry. I give Stamper Optometry a well-deserved, high-5, rating! read more

I love this place!! From setting the appointment, to pre-appt communication, and all the way thru purchasing my glasses (and leaving happy I did something healthy for my eyesight)! The receptionist greeted me immediately. She was friendly, knowledgeable and efficient. Pre-appointment tests were quick and comfortable. Dr Golden was the BEST! It was my first appt with him but he made me feel comfortable right away. He took time to talk about important elements, conducted the tests, and explained the results clearly and thoroughly (really great!). Next was purchasing my new glasses. They were friendly no pressure and showed me a range of options. Highly recommend! Thank you Stamper Team!! read more

Super friendly staff & Dr. Bruce was great! Convenient location for me, and I loved their glasses selection. I'll be going back for prescription sunglasses too! read more

Amazing customer service, staff is on time, courteous, and informative with state of the art equipment, a wonderful selection of frames and detailed instructions on follow up care. Highly recommende. read more

Dr. Stamper is great. He does a thorough job when examining your eyes. His office is filled with many choices for eyeglasses. The staff are very friendly and helpful. read more

Best place to get eyeglasses. I did a walk in to get some prescription glasses. I was checked in and waited about 10 minutes for an employee. I had the best person help me named Leslie. She picked out glasses that I described I liked and found 5 pairs I really liked and I was able to find the best pair within 20 mins. Thank you so much for making this so easy!!! read more

Rosa provided us with excellent service and truly went above and beyond. She was attentive, professional, and made the entire optometry visit smooth and stress-free. She took the time to explain everything clearly, answered all our questions, and made us feel comfortable and well cared for. Her kindness and attention to detail truly made a difference. Highly recommend! read more

Amazing customer service and experience. Everyone was very professional. Can wait to pick up my glasses

There's a chorus of hellos and a welcoming reception once you walk in... no song and dance but smiles that said "you're important and we appreciate you"....Amazing care, customer service and cost. Wonderful welcoming energy very sincere, respectful of your privacy, and each staff in the process (receptionist 'Vernece", to exam Dr. to spectacles fitter (Elmer)) all were knowledgeable, invited questions, understood my humor, were thorough and patiently answered all my questions and concerns. ... and you can guess that there was a friendly and sincere "good bye and have a great day"chorus... no song and dance just "it's was pleasure to serve you, see you again when you pick up your glasses". A1+ 5 stars read more

Fantastic service all around...good pricing, and great selection of frames! Thanks!! My wife has been going there for about 50+ years, I'm a newbie at 25 years... read more

25 years of excellent eye care and a stylish collection of frames. My family would never go anywhere else.

I have bern coming to Dr. David's office for over ten years for my optometric needs and brought my family. I veered from the path, saw an office in Palo Alto and the results were so disappointing that VSP refunded me for new glasses after coming back. I recently saw a great Optometrist on the Peninsula (much easier parking) and the refraction was way off. (Obvious even to me). Not to speak of the messy store in San Carlos. So save yourself some hassle and time and get an appointment- if you can get one. read more

I've been going to Stamper Optometry for 25 years and I have to say it is hands-down the best optometrist I've ever seen. Everyone from the office staff to Dr. Stamper is unbelievably helpful and kind. I have referred many friends here over the years and no one has ever been disappointed. Both Dr. Stamper and the staff have helped me with various issues over the years and they have always gone above and beyond. They take care of you like family. I give them my highest recommendation! read more

I've been going to Stamper Optometry since I was a kid. It's been about 50 years now with the exception of the several years we lived out of town. When we came back, I couldn't wait to see Stamper again. I couldn't trust him more with the health of my eyes. They also have the best staff and best variety of frames. I always get compliments. read more

Great customer service pricing and selection. Great experience! I have made this my go to for eye care and glasses read more

Good selection of new fashion eyewear, good customer satisfaction, happy faces all around!

Excellent customer service I've been coming to Stamper for several years now, and there quality on service and items always improving read more

The staff was very friendly. They have a variety of glasses to choose from. I will definitely be referring them to family and friends

I've been with Stamper for a few years now, and the O.D. that assisted me here over the years is David Stamper. The service felt consistent, and the O.D. worked well with me initially, the reason why I continued to return. This was until he started to promote the specialeyes brand for contact lenses (beware of those, I ended up with severe hypersensitivity in the eyes after wearing those). He refused to acknowledge that there was a problem with those lenses, and his office was trying to talk down to me not realizing that I have a very strong background in the biological sciences. I am positive that he is/was getting kickbacks from specialeyes to pawn off those lenses to his customers. I was however able to have them take back the specialeyes contact lenses his office upsold me, but not without damage to the trust that I had in the O.D. As far as the ambiance goes, the place does get busy most times, but the staff manages it well. To this day, most of the regular staff that work here is very competent and responsive. Unfortunately for my part, it is time to move on and find a more suitable optometrist. read more

I have been a patient for over 20 years and love the kind, patient staff! Dr. Stamper was very detailed in making sure my glaucoma was detected early. read more

The reception, initial testing, optometrist's evaluation and review, and technician's help with ordering my new glasses and tightening my old glasses' frames' fit behind my ears all went seamlessly, professionally and with great courtesy. read more

I did not have an appointment when I walked in, but the host was very gracious. I was able to see a technician fairly quickly. She helped me pick out a pair of sunglasses and with my prescription added I was in and out of there in 20 minutes. Everybody was very nice. I really appreciated the awesome Customerservice. read more

On time, very nice office, great staff and very happy my neighbor gave me you as a recommendation

I tried going here twice, with the same experiences. I don't know if the staff are like me, and they have very little knowledge about optometry, or if they just aren't interested in helping. I was asking questions about my prescription, about my glasses, and about different lenses, and at least 20 times, the person helping me said "you'll have to talk to your optometrist." And, sorry but I guess I thought I was currently sitting in a place called Stamper Optometry. It became clear that she was either not trained to answer to any of my questions, or truly didn't want to be of help (the latter seemed more likely). Either way, both times I've visited have been really unpleasant. read more