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    For Your Eyes Site

    3.0 (2 reviews)
    Open 10:00 am - 5:00 pm

    Services - For Your Eyes Site

    Eye exams

    Eye testing and diagnosis

    Retinal imaging

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    Siegmund Eye Care

    Siegmund Eye Care

    3.0
    (15 reviews)
    4.9 mi
    $$

    Terrible Experience!! I first thought the were great but the follow through of their process is…read moreterrible. 1) Went for contacts exam and told them at the time that I wanted glasses as well and that I had to get those thru a special site from my employer/insurance where I got a discounted rate. I was never told that there would be an additional $50 fee to measure my pupil distance if I was not buying glasses from them and that they would not email me a prescription. 2) I got a contact lenses exam and left with a couple of pairs of contacts. (These were daily wear which the doctor just scolded me about wearing daily contacts for more than a day. ) They told me that this was all they had but would order my contacts and have them in by early the next week. This was on a Friday. I had not heard from them by Tuesday so I called Wednesday mid day and found out that they had not been ordered so the young lady said she would order them then and asked me to pay for them. I paid her for the 6 month supply and they were shipped to my house. She said they had no more samples to give me while I waited so I was rinsing the dailies out while waiting. 3) I get the box in early the next week and they were the exact same prescription that I went into the clinic with of which I still had boxes of that I could have worn if they were the right prescription still. I called the office and the person says they dont see a prescription for me and that the doctor is off and he will have her call me tomorrow. The doctor calls me the next day and asks what the issue is. I re-explain the situation and she asks like she has no clue on what I need and asked why I didnt like what I had - I told her that if the ones that I had were working, why would I come to the doctor for a new eye exam and why would she give me a different set of lenses all together? I then read off the information on the box of lenses that she gave me and she said that they would call me back regarding the new order. 4) They call me back at the end of the afternoon to tell me that they have to reorder the new prescriptions from a new company and that I have to return the old ones to them to get a refund. The new ones cost more so I agree to do that without an issue. I asked them to go ahead and order the new ones and that I would take off work and bring the new ones and pick up my eye glass prescription so I can order my glasses. She said no problem. 5) Take off work, go to the clinic, turn in the wrong boxes, pay the difference, remind them that I need my prescription as I need to order from my designated vendor per my employer/insurance plan and they print it out and give it to me. Nothing ever said about the need for me to get a pupil measurement and additional fee. 6) Now a week later I go to order my glasses and entering my prescription to find out that I have to have this measurement to get the glasses and call back and they tell me that I must come back to be measured and it is a $50 fee. This office is ridiculous, the team members don't know what they are doing, you get handed off from person to person, the manager or supervisor person is rude, and the provider does not seem to know what is happening!!! I do NOT recommend them!!!

    If you value your eyesight and sanity, avoid this optical department at all costs. They managed to…read morebotch my prescription the first time, then asked me to come back as though they'd make it right. Instead of owning up to the mistake, they sat me down with a technician who condescendingly explained that the prescription was "correct" and that I was simply looking out of my glasses wrong. Let that sink in -- according to them, the problem wasn't their work, but the way I was using my own eyes. That level of arrogance and incompetence would almost be funny if it weren't so insulting. I then had to incur the cost of getting a re-test at a different optometrist who verified that the Siegmund Eye Care test results were incorrect! And now I am out over $500 for the new glasses I purchased that have the wrong prescribed lenses. Vision care is supposed to be about accuracy, accountability, and patient trust. This department failed on all three. If you want glasses that actually work -- and professionals who take responsibility -- I recommend going absolutely anywhere else.

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    Siegmund Eye Care
    Stylish variety of Maui Jim Sunglasses availible in both rx and non rx.
    Stylish variety of Maui Jim Sunglasses availible in both rx and non rx.
    Siegmund Eye Care

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    For Your Eyes Site - optometrists - Updated June 2026

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