My wife and I had an exceptional experience working with Kevin and Mark Staudenmayer of Leader TV…read more We had purchased a home that required upgrades to A/V components, a reestablishment of the home audio system, installation of wifi and verification that all A/V systems in the home were operable. A unique thing about Leader TV's service in this area, is that Kevin and Mark are very knowledgeable about both vintage and modern technology representing all the well-known brands. If you have older, high-end equipment that you want to incorporate into a new installation, Leader TV will be a key resource. Kevin and Mark were a joy to work with. They tailored their proposal to meet our A/V budget and provided alternative component selections so we could balance price and performance. Ken and Mark had worked on other homes in the same Pittsford area, so they understood how wires in the home audio systems were routed, how to locate the optimal location for the modem and routers, and were able to complete the project with an absolutely clean installation without visible wires or poorly installed componentry. We are 100% pleased with Kevin's and Mark's work. It was easy to get on their schedule, they delivered the project completely according to the proposal--no surprises, no upcharges. I would not hesitate to work with Leader TV again and I would highly recommend them to others.

Just got told by a person who answered the phone at Leader TV they don't do any T.V. Repairs…read moreanymore , on top of that He said No one in Rochester Repairs tv's anymore ... This is sad.

This shop is right next to the pizza place, and they share a small parking lot…read more They carry a good selection of vinyl and CDs, though I wish there were more overseas bands represented. That said, the vinyl they do have is small but well curated. They also sell vintage speakers, turntables, and other gear. The vibe inside feels like a classic vintage record shop muted colors, a bit nostalgic. The guy behind the counter was cool and approachable. I believe you can also bring in vinyl or stereo equipment to sell, but you'd want to contact them first. It's a cool little place

Excellent vintage stereo repair and knowledgeable service in a relaxed setting. Mark did an…read moreexcellent job setting up my Technics turntable, and was able to replace the broken hinge in less than a week! He has a solid selection of cartridges priced well and gave me options that best fit my listening style and album conditions. Mark is awesome!

I have used Brighton Sound as a vendor for Shure, Yamaha, and Ashley and other products for several…read moreyears. Working for a school district we have to comply with sate and local purchasing and bidding rules. Working with Gary he would easily be the low bidder beating out B&H PhotoVideo, and other discount vendors. When he couldn't he was happy to provide a quote to fulfill my 3 quote regulations. We had a few large projects where Gary arranged for instillation of complex systems. All were professional and completed in a timely manor. Rochester has a deep history in the sound industry and Gary knows it because he lived a lot of it. He stays current can help you with some of the latest digital technologies also.

I am hosting my 20 year high school reunion next month low in the southern tier and reached out to…read moreBrighton Sound to see if they'd come down all this way to do a very basic sound system for us. As expected, they do not service my area, but Steven, the VP at Brighton Sound, was quick to respond to my inquiry and even provided me with some tips on finding the right equipment more locally to me. Honesty and helpfulness go a long way. Perhaps we'll have an opportunity to do business in the future!

This is my favorite hi fi shop and is where I've made all my speaker, amp, cd player etc purchases…read morein the past decade. They carry a lot of the most well respected and reviewed brands in the audio industry. They carry amps, pre amps, cd players, DACS, turntables, speakers, cables, tone arms etc (everything you can think of hi fi related). The owners name is Bob and he will make sure you're taken care of. Anything from a small system to dock your iPhone to, or a giant system for your great room, Bob will get it for you. I'm pretty sure this is the only true hi fi shop left in the greater Rochester area. I'd recommend calling Bob and making an appointment. That way you can have one on one time with him without having to deal with other people in the shop. If you're a music lover and need a great system for your apartment or home, give The Analog Shop a call.

Very good experience both times, they took care of the plumbing problem…read more In the second case, the technician actually showed me how I could save money by doing it myself but was willing to go ahead and take care of it. I ended up doing it myself and it was easy just as he said. The price is reasonable too. I haven't used them for electrical issues but my relatives have and had very good luck with them.

We've had several Jobs done by Nichols. Most recently (and…read morein progress) was running a gas connection outside for a grill and rewiring a bathroom reno. Their workers are polite and attentive to detail. They have a digital system that tells you by text and email when and who is coming to do the work. And they call the provided number as well.

Bought a limited 1 of 30 Rickenbacker silver burst I received number 8 of a run of 30 instruments…read more me tell you I have been forward This company is the sent everything the attention to the it and all the little extra things they put in a case just go to show there are still hope for and Pop shops in America. I will be buying from the store from now on can't say enough about the gentleman I spoke to on the phone the date that this base went up for pre-sale he helped me and I received the base less than a week later 10 stars for this Review can't wait to buy my next one. Christopher Hand-NJ

Great service ,awesome exclusive guitars, you cant g o wrong with him has new and used ,specialty…read moreguitars , Ricken b aker ,Gibson ,Fender ,Les Paul,, classic guitars ,One of a kinds ,limited editions good price range friendly very helpful people handy handled it he was terrific

Matt was great. I was in town for work and my laptop wouldn't turn on. I called Matt and he was…read moreable to troubleshoot and fix the problem for me within the hour.

When you first walk into PC & Wireless you immediately get a sense that you are in good hands with…read moreMatt. He is a good listener and a problem solver who seems to make it his mission to make you happy. He really cares about helping you out. I was very impressed with his quick solution for the major computer problem I brought into the shop. During that interaction I mentioned another nagging issue that needed attention and he offered to solve that for me remotely. A few days later Matt remoted into my PC at home and in a short time solved, my second issue -- a problem that had bothered me for years. He is efficient, professionally knowledgeable and personally likeable. He has become my "go to" person whenever I need serious technology help or just a few questions answered.

Bryan Beaton is absolutely the best... I'm glad my 100th review is going to him! He is extremely…read moreknowledgeable about everything technical, and such a lifesaver for my phone and computer issues. Since covid he has taken extra precautions to ensure customers are comfortable with dropoff/pickup, plus he's helped with multiple aspects of a full work-from-home setup. I know local businesses in the area use his services too; it's great to have such a trustworthy resource right on Main Street in Manchester! As a customer, I can tell Bryan is truly invested in helping me, versus a big chain who doesn't have time for me and will force me to pay for extras I don't need.

Highly recommended for technical virtuosity and *customer service.* Bryan clearly knows his way…read morearound the insides of WinTel hardware. His manner is professional and he is very accessible and likeable. He repaired my HP laptop that one 'big box' and one other local firm couldn't and/or wouldn't do.