This shop is right next to the pizza place, and they share a small parking lot…read more They carry a good selection of vinyl and CDs, though I wish there were more overseas bands represented. That said, the vinyl they do have is small but well curated. They also sell vintage speakers, turntables, and other gear. The vibe inside feels like a classic vintage record shop muted colors, a bit nostalgic. The guy behind the counter was cool and approachable. I believe you can also bring in vinyl or stereo equipment to sell, but you'd want to contact them first. It's a cool little place

Excellent vintage stereo repair and knowledgeable service in a relaxed setting. Mark did an…read moreexcellent job setting up my Technics turntable, and was able to replace the broken hinge in less than a week! He has a solid selection of cartridges priced well and gave me options that best fit my listening style and album conditions. Mark is awesome!

I have used Brighton Sound as a vendor for Shure, Yamaha, and Ashley and other products for several…read moreyears. Working for a school district we have to comply with sate and local purchasing and bidding rules. Working with Gary he would easily be the low bidder beating out B&H PhotoVideo, and other discount vendors. When he couldn't he was happy to provide a quote to fulfill my 3 quote regulations. We had a few large projects where Gary arranged for instillation of complex systems. All were professional and completed in a timely manor. Rochester has a deep history in the sound industry and Gary knows it because he lived a lot of it. He stays current can help you with some of the latest digital technologies also.

I am hosting my 20 year high school reunion next month low in the southern tier and reached out to…read moreBrighton Sound to see if they'd come down all this way to do a very basic sound system for us. As expected, they do not service my area, but Steven, the VP at Brighton Sound, was quick to respond to my inquiry and even provided me with some tips on finding the right equipment more locally to me. Honesty and helpfulness go a long way. Perhaps we'll have an opportunity to do business in the future!

This is my favorite hi fi shop and is where I've made all my speaker, amp, cd player etc purchases…read morein the past decade. They carry a lot of the most well respected and reviewed brands in the audio industry. They carry amps, pre amps, cd players, DACS, turntables, speakers, cables, tone arms etc (everything you can think of hi fi related). The owners name is Bob and he will make sure you're taken care of. Anything from a small system to dock your iPhone to, or a giant system for your great room, Bob will get it for you. I'm pretty sure this is the only true hi fi shop left in the greater Rochester area. I'd recommend calling Bob and making an appointment. That way you can have one on one time with him without having to deal with other people in the shop. If you're a music lover and need a great system for your apartment or home, give The Analog Shop a call.

Once again Phil Marchand Has knocked it out of the park…read more Phil custom made me a passive line level crossover (XM46SB) built to function with my new amp's specified input impedance. He has been an audio guru and mentor. Thank you again.

I purchased a Marchand XM126-4 and Marchand XM126-3 crossover in kit form 25 years ago. Phil…read moreMarchand provided unending and comprehensive support for his products. Unfortunately, a California wildfire damaged both units. Although the crossovers are no longer offered in kit form, Dr Marchand supplied the necessary components to restore both units. Be prepared to wait for the product. It took them awhile to build the new frequency boards and attenuators. But well worth the wait. And the quality of work is outstanding. Marchand Electronics; still supporting their products 25 years later. -Patrick Rooney

The only place I trust to fix my audio equipment. Jeff, at…read moreprecision is awesome! Just got my Yamaha C-6 preamp back and couldn't be happier.

I had a BSR turntable from the 70's that has been sitting idle for decades and didn't work. I took…read moreit here and had it back working the next day. The place is very small and piled with old equipment, but the service is excellent. It is $60 minimum to take a look at something but to me it was worth it.

Have made several significant purchases from them. They are fantastic to work with, and not only…read moredid I get what I thought was a very good deal, they did not charge for shipping. Can't recommend them enough!

Inattentiveness and shoddy customer service. Not what one looks for in a HiFi audio dealer where…read morecustomers' audiophile systems often easily run from mid-five digits and into six-digit values. Unfortunately, over the course of one month of back-and-forth questions and answers to and from the owners and/or representatives of Vinyl Sound, this is most definitely a one-star review. Highly surprising from a hi-fi/audiophile retailer, as I've only had one other negative experience in my entire life from a different retailer. My requests were seemingly simple: 1) bearing oil for my Transrotor ZET 3.1 turntable; 2) replacement belts for the turntable, and; 3) a request regarding the possibility of making a cover for my turntable. Over a 29-day period, here is the breakdown, in number of days, of their response times to my various e-mail requests: 1, 5, 8, 0, 0, and finally, after waiting 14 days for a reply, I sent a final e-mail requesting an update but have yet to receive an answer. It's now 22 days without a reply at the time of this review. There are many other dealers to choose from. Select another that's not Vinyl Sound and likely be much more satisfied.

I had a Nest doorbell installed and was happy with the service. I would recommend it for the…read moreconvenience, the service will depend on the tech, but mine was very good. Friendly, knowledgeable, on time and professional.

Service was courteous and timely but they failed to remove the malware that is causing my computer…read moreproblems.