Of everyone we have called about our problem, Will was hands-down the most helpful and…read moreprofessional. Although we are a little outside his service area, he gave us honest feedback and quality advice. I'd recommend him to anyone looking for the best of the best!

Insects, rodents, wildlife; they will always look to make a home inside of 'your' home. In this…read morecase mine. I suppose I could be ok with this if they didn't make so much noise. In which case I had a few rats, that unknown to me, burrowed their way under my foundation and into the crawl space. Learn something new every day. So I call Charlotte Wildlife Removal and learn that rats can actually dig tunnels. And from earlier battles to remove them over the years; found that there were a few holdouts left. CWR laid out large box traps along the entrance to the hole and other areas as well as in the crawl space. Being sure not to lay poison yet so that they wouldn't die and then I would have the smell in the house. Side note; contrary to popular belief, the poison doesn't drive them out to get water, they'll just stay and die. CWR came by every other day for 2 weeks to check the traps. All of the rats we caught happened in the first few days but did it for 2 weeks to be certain. Then the poisonous was laid in the attic, and crawl space. The best part though is that CWR dug down where the tunnels were filled it all back with concrete and covered with dirt. Overkill, possibly. Serious follow through, ohhh you bet! I have a near full basement and these tunnels contributed to leaks into the basement on days of heavy rain. So I'm very thankful for this dual repair. They will be back to do other preventative work for the crawl space. For now it's back to just being my home. Pleasant to work with, diligent and priced fairly. Highly recommend them.

Hi neighbors. Not sure if most of you recall my post a few weeks ago regarding my raccoon issue and…read morePCA remediating. So after receiving a call from the company on the final day of contract informing me the issue was much worse than the original inspection stated and it would cost me near another $4,000 to complete, I wrote a letter to the company. I have to say I was impressed that the owner, Rick called me and texted. When he did not hear back from me, he wrote me a letter expressing his disappointment in how everything was handled by his team and offered to complete the contract and the added work at no extra cost to me. It would all be completed for the original contract price. He was also there to supervise the entire project. Here is where he really impressed me. Before leaving we chatted a bit. We got on the subject of other house projects and I mentioned I was looking for a plumber and told him my issue. He asked to look at it and in 5-mins had resolved that issue and probably saved me several hundreds of dollars. Charlotte, if you ever have any problems with pests around your home you should consider the Pest Control Authority. Tell them they were highly recommended by me! 704-377-2844

I was impressed with the description of the PCA service. I called to ask about the pricing. The…read moregentleman I spoke with said he would come to the house to see what would be needed and give us a price. There was no mention of a fee, of which I would not have approved, as I was unemployed at the time. SIX months later, I was still unemployed and I received a bill for $125. I spoke to a woman there to let them know I was still without work and surprised by the unauthorized bill. She was less than understanding. Two months later I finally found work and before I could pay them they turned me over for collection despite my situation, my open communication with them and the unauthorized charge. I called to make the payment, which was deducted from my account, and two weeks later the collection agency is still sending me letters. I suppose it will depend on whether or not we need to involve a lawyer and the Consumer Financial Protection Bureau to determine if we ever use them or not. I certainly hope their work in the field is handled better than their accounting practices. GET EVERYTHING IN WRITING!!!!!

Very good service, quality and generous price. I will use their services again if needed.read more

Awful from the start to the end. Gave them the benefit of the doubt for a few months. They were…read moredishonest from the beginning. Rude on the telephone. Were only interested in their profit over customer service. Didn't have any pest issues until they started applications. Went back to previous provider and pest issues have been resolved. Big Mistake. Expensive.

I cannot recommend Remedy Pest Control enough. I would give them and especially their tech Dewey,…read more 10 stars if it was possible. Every interaction from the time I first called for a termite inspection till Dewey finished the inspection and left, was top shelf. These people are total professionals. I am happy to recommend Remedy Pest Control to anyone.

Very easy to work with. Set up appointment on date and time I requested and technician was prompt…read moreand communicated when he would arrive. All work done promptly and professionally. Would highly recommend

Highly recommend- responded to my online service request very quickly, scheduling was easy, and…read moreservice was great. Poor Chris drove all the way from previous appt in Davidson to me in South Charlotte- and I ended up have a very small problem. But he was polite, helpful, sincere and fixed the vent hole. Would def use again, and - highly recommend

Sadly, zero stars is not an option here. By far the worst experience I have ever had with a home…read moreservice company. Had birds in bathroom fan vent, along with bird mites in bathroom, and asked to have them removed and vent cap installed. Technician showed up and reeked of marijuana and said he was allergic to birds. Probably the wrong industry for him. He removed the nest and installed a vent cap, but did not solve the problem of bird mites that we discussed. I was told on the phone by owner Chris that they would use a brush tool to clean out vent tubing and spray solution in the vent to kill the mites. That didn't happen and the technician told me to just spray Lysol in the bathroom fan. Lysol kills bacteria, not bird mites. They asked for payment of originally $199 and then somehow it climbed to $273. I told them I'd be happy to pay if they came back out and actually solved the problem we originally discussed. No phone calls to come back out, only text messages and they never answered the phone when I called. I came home one day to find the same weed-reeking technician leaving my property after having gone in my back yard, through a gate, and climbing a ladder to rip the vent cap out of the soffit while my wife was home along. I arrived home as the technician was leaving and tried engaging him, telling him as I'd done numerous times before over their preferred method of texting that I'd be happy to pay him if they performed the services they described and solved the problem. He refused to talk. The police were called and we are now pursuing damage to property (for the mutilated soffit) and trespassing charges for entering a gated property without homeowner present and without consent. I would steer clear of this company at all costs and not recommend them to my worst enemy.

I have been a client of Envirosafe of Rock Hill, SC since 2008…read more Prior to this year, I would have given them a 5 star rating. Their service technician, Buddy, is personable, professional and courteous. He does an excellent job and I've never had a bug problem he hasn't responded to and fixed. However, this year I'm having trouble communicating with them. First, when they missed my regularly scheduled quarterly spraying in March - called several times, no response. Finally I went to Yelp and the office called in May. Now, I need help with a wasp nest. Again, no human only an answering machine, no return call. In the past, the response was within 24 hours. Again I'm going to Yelp hoping to hear from them. I would appreciate someone from the company contacting me. Corinne..... email is peanutlily@aol.com

I have used this company on and off for years. Jan 31 I called for a service inbetween due to wood…read morewigs. my Exterminator didn't call or knock when he showed up. When I went outside to unlock my fence gate he was pulling on my gate with a lot of force. When I took the lock off it latch was broken. The company did come out to fix latch. Well I called today feb 2nd to have them come out and finish this appt. Felicia stated I'd be charged my full quarterly fee if they come out feb 16 because it's was close to that date. My last spray was dec 29. That's not 3 months or quarterly. She seemed to have an excuse no matter what I said. She then stated if I don't pay quarterly I'd be responsible for 40 charge. Well I was told and for years it's free inbetween services. I really hate that it appears this company has lost touch with good service.

We were customers for a while. The mosquito treatment did not work, even though we paid a premium…read morefor the bucket and the spray, and tried both the green option and the regular option. We switched to spraying Wondercide ourselves and saw some serious results, so it is not truthful that the problem is just the season. The problem is the service. When we first switched to them, the indoor spray worked, but then I believe that the technicians got lazy because even though I was on maternity leave, I never saw them inside, and we started having pest problems. We called more than once about the issue inside and outside. and were told that we could pay for them to come back. Multiple times we expressed our frustration, but were never escalated to someone to help until we cancelled. We were supposed to hear back from the manager after we canceled future service about having them come back to our house to do a call back since we were still under the supposed three month warranty, and had just paid $200 for absolutely no results, and they never called back. I did follow up more than once and never heard back. Looking at reviews, that seems to be the norm. Customer service: 0/10 Efficacy: 0/10

I only had a 30 day warranty for bats. When the service was finished in October, I didn't know that…read morebats were still in my chimney because they hibernate from October to March. The warranty needs to cover the time of hibernation.

They double-charged and never returned our money. They are thieves. Austin only returned my calls…read morewhen the bank temporarily returned the funds before they cancelled it. Trust me, they are thieves.

Called these guys about a snake I almost stepped on in my kitchen. I was barefoot! Just a king…read moresnake, but yeah, I almost had a heart attack. I love critters, but snakes are just not my jam. The two dudes who showed up were amazing. Smart, professional guys who knew their s...t. Not a couple of Tiger Kings who were like "I ain't scared of nothin'". They pulled out my stove and had that girl in a bag in under 5 minutes. Seemed like they cared about me and the snake, which is great. She was a good snake, I'm sure, I just can't have her slithering around in my kitchen. 10/10 would call again.