Very good service, quality and generous price. I will use their services again if needed.read more

Awful from the start to the end. Gave them the benefit of the doubt for a few months. They were…read moredishonest from the beginning. Rude on the telephone. Were only interested in their profit over customer service. Didn't have any pest issues until they started applications. Went back to previous provider and pest issues have been resolved. Big Mistake. Expensive.

Samuel did a fantastic job! He communicated prior to his arrival so I was ready for him and he…read morearrived in the window that I was given. He was polite, friendly, professional, and extremely knowledgeable when I asked questions about timing, yellow jackets, what was included in the service, etc. I enjoyed meeting him and would like him to be my regular service person because he knows my house and yard and its layout very well.

Statement Regarding Repeated Unwanted Telemarketing Calls from ProForce Pest Control…read more I submit this statement to document the repeated unsolicited telemarketing calls I have received from ProForce Pest Control and the impact those calls have had on my daily life. For an extended period, I have received repeated sales and marketing calls from individuals identifying themselves as representatives of ProForce Pest Control or calling on the company's behalf. From the first call, I clearly informed the callers that I was not interested in their services and requested that all future calls stop. Despite these requests, the calls continued. Rather than honoring my request, ProForce Pest Control or its representatives continued contacting me. The repeated nature of these calls leads me to believe that my requests were ignored or that my telephone number was never properly removed from the company's calling lists. These calls have significantly disrupted my daily routine. My telephone is used for personal, family, financial, and business communications, and every unwanted marketing call interrupts my day. Over time, I became reluctant to answer calls from unfamiliar numbers because I could not determine whether the call was legitimate or another unwanted solicitation. This has created stress and concern that I might miss important communications. I believe every consumer has the right to request that telemarketing calls stop and to have that request respected. Businesses that engage in telemarketing should maintain effective internal do-not-call procedures and promptly honor requests to cease communications. Despite making repeated requests to stop calling me, the unwanted calls continued. As a result, I began documenting the calls and preserving evidence, including call logs and other records, because informal efforts to resolve the matter were unsuccessful. The repeated interruptions have invaded my privacy and interfered with the quiet enjoyment of my home. What may seem like an isolated marketing call becomes a pattern of harassment when calls continue after a consumer has clearly revoked consent and requested that no further contact be made. I have spent considerable time blocking numbers, requesting removal from calling lists, and researching my legal rights in an effort to stop these unwanted communications. This situation has required unnecessary time and effort that could have been avoided had my requests simply been honored. Because the calls continued despite my repeated requests, I determined that a formal written demand was necessary. My goal is not to create unnecessary conflict but to ensure that ProForce Pest Control has clear notice that I no longer consent to receiving telemarketing calls. I request that ProForce Pest Control immediately and permanently remove my telephone number from all internal and external calling lists, customer databases, lead-generation systems, CRM platforms, and any third-party marketing or telemarketing vendors acting on its behalf. I also request written confirmation that my number has been placed on the company's internal do-not-call list and that no further marketing communications will be directed to me. If the unwanted calls continue after receiving formal notice, I intend to pursue any legal and administrative remedies that may be available under applicable federal and Florida law, including filing complaints with the appropriate regulatory agencies. This statement accurately reflects my experience with the repeated unwanted telemarketing calls and the impact they have had on my privacy, peace of mind, and daily life. I hope this matter can be resolved promptly and without litigation. However, if the calls continue, I am prepared to take appropriate action to protect my rights.

Hi neighbors. Not sure if most of you recall my post a few weeks ago regarding my raccoon issue and…read morePCA remediating. So after receiving a call from the company on the final day of contract informing me the issue was much worse than the original inspection stated and it would cost me near another $4,000 to complete, I wrote a letter to the company. I have to say I was impressed that the owner, Rick called me and texted. When he did not hear back from me, he wrote me a letter expressing his disappointment in how everything was handled by his team and offered to complete the contract and the added work at no extra cost to me. It would all be completed for the original contract price. He was also there to supervise the entire project. Here is where he really impressed me. Before leaving we chatted a bit. We got on the subject of other house projects and I mentioned I was looking for a plumber and told him my issue. He asked to look at it and in 5-mins had resolved that issue and probably saved me several hundreds of dollars. Charlotte, if you ever have any problems with pests around your home you should consider the Pest Control Authority. Tell them they were highly recommended by me! 704-377-2844

I was impressed with the description of the PCA service. I called to ask about the pricing. The…read moregentleman I spoke with said he would come to the house to see what would be needed and give us a price. There was no mention of a fee, of which I would not have approved, as I was unemployed at the time. SIX months later, I was still unemployed and I received a bill for $125. I spoke to a woman there to let them know I was still without work and surprised by the unauthorized bill. She was less than understanding. Two months later I finally found work and before I could pay them they turned me over for collection despite my situation, my open communication with them and the unauthorized charge. I called to make the payment, which was deducted from my account, and two weeks later the collection agency is still sending me letters. I suppose it will depend on whether or not we need to involve a lawyer and the Consumer Financial Protection Bureau to determine if we ever use them or not. I certainly hope their work in the field is handled better than their accounting practices. GET EVERYTHING IN WRITING!!!!!

Of everyone we have called about our problem, Will was hands-down the most helpful and…read moreprofessional. Although we are a little outside his service area, he gave us honest feedback and quality advice. I'd recommend him to anyone looking for the best of the best!

Insects, rodents, wildlife; they will always look to make a home inside of 'your' home. In this…read morecase mine. I suppose I could be ok with this if they didn't make so much noise. In which case I had a few rats, that unknown to me, burrowed their way under my foundation and into the crawl space. Learn something new every day. So I call Charlotte Wildlife Removal and learn that rats can actually dig tunnels. And from earlier battles to remove them over the years; found that there were a few holdouts left. CWR laid out large box traps along the entrance to the hole and other areas as well as in the crawl space. Being sure not to lay poison yet so that they wouldn't die and then I would have the smell in the house. Side note; contrary to popular belief, the poison doesn't drive them out to get water, they'll just stay and die. CWR came by every other day for 2 weeks to check the traps. All of the rats we caught happened in the first few days but did it for 2 weeks to be certain. Then the poisonous was laid in the attic, and crawl space. The best part though is that CWR dug down where the tunnels were filled it all back with concrete and covered with dirt. Overkill, possibly. Serious follow through, ohhh you bet! I have a near full basement and these tunnels contributed to leaks into the basement on days of heavy rain. So I'm very thankful for this dual repair. They will be back to do other preventative work for the crawl space. For now it's back to just being my home. Pleasant to work with, diligent and priced fairly. Highly recommend them.

We were customers for a while. The mosquito treatment did not work, even though we paid a premium…read morefor the bucket and the spray, and tried both the green option and the regular option. We switched to spraying Wondercide ourselves and saw some serious results, so it is not truthful that the problem is just the season. The problem is the service. When we first switched to them, the indoor spray worked, but then I believe that the technicians got lazy because even though I was on maternity leave, I never saw them inside, and we started having pest problems. We called more than once about the issue inside and outside. and were told that we could pay for them to come back. Multiple times we expressed our frustration, but were never escalated to someone to help until we cancelled. We were supposed to hear back from the manager after we canceled future service about having them come back to our house to do a call back since we were still under the supposed three month warranty, and had just paid $200 for absolutely no results, and they never called back. I did follow up more than once and never heard back. Looking at reviews, that seems to be the norm. Customer service: 0/10 Efficacy: 0/10

I only had a 30 day warranty for bats. When the service was finished in October, I didn't know that…read morebats were still in my chimney because they hibernate from October to March. The warranty needs to cover the time of hibernation.

Technician Alex came yesterday for a renewal of our termite control contract and that of my…read moredaughter's home which included inspection and application around home. He was diligent, respectful and hardworking. He had to dig trenches before applying termite treatment. It was very laborious. He was very thorough and careful. He took care of some issues which concerned us and listened carefully to us while he completed his work. We have found all of the technicians from Noosa over the years very competent and Alex did not disappoint. It has been a pleasure working with Noosa over the past 5 years and we will no doubt continue to enjoy that relationship over the next few years. When we've had concerns, they responded accordingly. We once had what appeared to be wings around the house. They came, took a sample and had it tested. It turned out to be organic matter dropped from a nearby tree. We were surprised that they did this and didn't charge for it. They service our crawlspace and Alex took readings to assure us that our dehumidifier was fully operational. According to his careful inspection, it was working excellently. We want to thank Alex and Noosa for their most reliable service.

Great service! Staff is on top of everything. Locally owned and serving predominantly around the…read moreCharlotte area, my experiences with Noosa has been nothing but great. I had a bunch of silly questions but they didn't mind it. Both quality and service are top tier! I'm usually sensitive to certain smells and can't tolerate most fumes. Also not a fan of harmful chemicals so I opted for Noosa, whose sprays are catered to be more sustainable.

I cannot say enough about this company! Gilbert and Will are absolutely amazing technicians!…read more Their knowledge and Customer Service are exemplary for such a young age! They represent this company very well, and therefore, I probably will be with Freedom Pest as long as I'm in the area. What a blessing!

I have been a happy customer since I moved to NC in 2019. A family owned small business that is…read moreprofessional, on time, reliable and priced right. Our pest control specialist Dale is awesome and cannot be happier with our service.

I cannot recommend Remedy Pest Control enough. I would give them and especially their tech Dewey,…read more 10 stars if it was possible. Every interaction from the time I first called for a termite inspection till Dewey finished the inspection and left, was top shelf. These people are total professionals. I am happy to recommend Remedy Pest Control to anyone.

Eric gets FIVE STARS for Service…read more My Mother In Law has a Squirrel in her attic and is DEATHLY AFRAID Ray Stephens is going to show up at her front door. Anyway, I reached out online to Remedy last night and got a phone call this morning saying Remedy doesn't do Squirrels any more. He could've easily ignored my request, left a message saying "sorry, we don't do that," etc. Instead he left a detailed message and an offer to help me find someone. OUTSTANDING Service that is uncommon these days. If you need Pest Control, call Eric for a Remedy! Yeah, my Bride is going to rib me for being corny, but it's honest.