Anthony and his helper did a great job. Very professional and very clean. Definitely would…read morerecommend them.

Karen was a great help with our selection of design and features. The installer was quick and…read morecareful about not creating a mess. He took his time to explain the operation abs maintenance of the gas log set.

Their Rockford location gave me great advice on maintaining my fireplace without incurring…read moreadditional service calls

From the owner: Fireplace Gallery stands out because we combine decades of experience with a hands-on, personal…read moreapproach. For over 40 years, we’ve helped homeowners, builders, and designers across West Michigan choose fireplaces, stoves, and outdoor living products that truly fit their spaces. You work directly with knowledgeable project managers who guide you through design choices, framing and venting details, installation timelines, and everything needed to get the job done right. With six Michigan showrooms and one of the largest selections of premium brands, many with live burn displays, we make it easy to see and feel the options. What makes us unique is simple: honest guidance, clear communication, and genuine care from start to finish.

I highly recommend this company for your fireplace needs. This company actually responds to your…read moreemails, phone calls and when they come to service your fireplace they are professional and soooo very knowledgeable. Ted the gentleman that fixed my fireplace, I truly can't express how great he was. I can't imagine anyone doing a better job and for this I am so thankful. Also, I felt that there pricing was fair and honest.

Just had our 1970's gas fireplace replaced with a new much more efficient model. I couldn't be…read morehappier from the shopping at their showroom to the inspection/measurement in our home and finally to the installation, all the folks were professional friendly and knowledgeable. Our chilly great room is now a cozy nest.

This company is honest, well versed in the design, installation, and use of stone, brick,…read morefireplaces, & stone. The staff is top drawer.

After visiting multiple fireplace/ stone businesses which were not helpful, I finally found…read moreVanderWall Bros. They have a beautiful showroom, outstanding products, and the BEST customer service I have experienced not only in this industry, but universally. I wish I could rate higher than 5 stars! I would never go anywhere else!

Begins a job, gets money/down payment and then doesn't complete and will have excuse after excuse…read moreas to why he's not showing up. Complete scam. Save yourself a mess and complete headache, potential lawyer fees.

From the owner: SG Masonry & More LLC is a premier masonry contractor in Grand Rapids, MI. We proudly serve the…read moresurrounding areas, including East Grand Rapids, Ada, Cascade, Forrest Hills, Lowell, Caledonia and many more. With a commitment to quality craftsmanship and exceptional customer service, we specialize in a wide range of commercial and residential masonry services, including masonry repair, chimney repair, concrete crown installations, tuck pointing and brick replacement. Whether it's restoring historical buildings or executing commercial brick repairs, our experienced team delivers reliable and durable solutions tailored to meet your specific needs. Trust SG Masonry & More LLC for all your masonry projects. Your Satisfaction is Set in Stone!

Been using them for years, amazing work!! Trust them for all our brick work as well. Lots of…read moreexperience!

Highly recommended. Professional service. They were able to diagnose and repair my chimney quickly…read more(even during the winter).

We were sent here by Dale, our favorite helpful hardware man at Rylee's Ace. I was a little wary…read moreafter reading the bad reviews, and so was pleasantly surprised. The owner Larry was helpful, friendly, and patiently let us take our time and walk around in circles no fewer than 14 times as we decided upon the right tools for our new wood-burning fireplace. He chatted with us affably and the whole time I was thinking "What? How has he gotten such poor reviews of his bedside manner?" (He confirmed he was the owner, too, so it wasn't like we were dealing with a different person). Also, I the prices were much lower than I expected for a sturdy, well-made, high-quality tool kit (under $300 for a four-piece kit plus stand/holder). Not sure if/when we'll need to go back, but I highly recommend it for anyone looking for any kind of fireplace accouterment.

HORRIBLE CUSTOMER SERVICE. Don't walk, run from this…read morebusiness! I bought a very expensive direct vent fireplace from them. The pilot went out and wouldn't light again. Had a service tech come out and install a new thermo-coupler which was not necessary.The fireplace still would not light. He proceeded to rip apart all of our drop ceiling tiles looking for the gas line. He didn't bother to replace them when he was done. 15 minutes and $185 later , he said I needed to call a plumber because it wasn't getting gas. I called a plumber, gas is fine! Call Kett's , oh well, too bad. They told my wife to disassemble the back and start touching wires together. ARE YOU FREAKING KIDDING ME??. This fireplace was not cheap, only Kett's attitude was cheap. Terrible business.

Everything about my experience with Midtown Chimney Sweeps was prompt and professional. It was…read moreeasy setting up an appointment online, and I received a phone call within the hour confirming my services. George did a thorough job and cleaning. Most importantly he taught me how (new to wood burning fireplaces) how to have a safe fire and maintain a clean chimney. $200 is a lot of money, but now I know I won't burn down my house and have a fire in my beautiful fireplace.

My air conditioning unit stopped working. I called Haisma Heating & Cooling and they had someone at…read moremy house within the hour. The technician, Mark, was fantastic and quickly identified the problems. He explained everything thoroughly to me while fixing the issues. I appreciated his professionalism, honesty, and hard work ethic. This is my first time calling Haisma; however, I believe I've found my new go to HVAC company.

I had messed up the installation of a Nest thermostat this past winter, and decided to reinstall my…read moreold thermostat...everything seemed to work, heating-wise, but when we tried to turn on the A/C in June? Nothing. Called our original furnace installer, but never got a call back after repeated attempts. So, called Haisma, and they got someone out in a few hours. Derek was outstanding - professional, patient, thorough. He immediately diagnosed the problem (my own incompetence, frankly), fixed it, installed the Nest quickly and efficiently, then made sure everything was working properly before he left. He also didn't try to just sell us a new A/C system; we will probably need to do so sometime in the next few years, but he was clearly just interested in solving the problem rather than hard-selling us. Outstanding service, will absolutely call them the next time we need this type of work done.