The General Manager called me and we agreed on a solution to overlay the repair to make it…read moreinvisible. The repair is now complete and done to my satisfaction. Thank you following through on my comments. I did not rate them with five stars due to the initial issues I encountered.

Significant crack in foundation required immediate attention. Dave, Nick, Pasquale, Aaron, Brent,…read moreJayden and Carter completed the labor, in the HEAT and humidity with no complaints and with extreme professionalism. They were in and out in six days and left our home clean! GREAT company and employees! In addition, the young men were polite and thoughtful.

I have been very ill for a prolonged amount of time. Many doctors visits later, still no answers…read more On July 15 I called my neighbor who does mold mitigation and he came over and told me my crawl space was full of mold. My bedroom is directly over the crawlspace. Maybe that would explain why I felt like I got hit by a truck every morning I would wake up. He recommended Foundation Specialist to install a vapor barrier for me and I called them the same day. Cody from Foundation Specialist came out to he very next day and he gave me a quote. It was several thousand dollars less than what I anticipated. Unfortunately, they could not do the work until August 24. If you've ever encountered mold, once you know you have it, it's a very unsettling feeling. He told me he since it was causing me health issues, he would do his best to get to it on a rainy day since it would only take one day. I moved out of home temporarily and on July 25, Andrew came in and did the mold mitigation. On July 31, I got a call from Jason and he said a crew of guys was looking for some extra hours and could they come the next day and install the vapor barrier? I immediately said yes. This morning 4 young men arrived looking sleepy (as was I) but ready to work. They got right to it. My house is 90 years old and made of solid concrete. It was a space probably no taller than 3 feet. Nick, Drew, Tony and Dame were very efficient and worked well together. They took the time to show me the vapor barrier and dehumidifier and answer questions. I didn't like where the drain hose was so they quickly rerouted it for me. They were friendly and I really appreciated them for coming out in a Saturday. I can't thank them enough. It was not an easy job. Whatever they get paid, it's not enough. Thank you Foundation Specialist for helping an old lady out. You really took a lot of worry from me. Thank you Cody, Jason, Dame, Nick, Tony and Drew for making my job a priority. Will definitely recommend your company.

Really, they couldn't care less if they do the job right the first time - or the second time - or…read morethird. I paid them in full - but for the babysitting I had to do - I should have been compensated. My "project manager" (Brice) who was supposed to manage the job - was a "no-show". I never got a call from him when things went sideways. He never visited the site after selling me the job. In the end - I would use someone else for my next drainage project.

Small project but VERY responsive. Great communication. Delivered as promised. Careful monitoring…read more Good workmanship. Recommended by our local brick company.

From the owner: Don't hesitate to call Outdoor Essentials, Inc. in Grand Rapids, MI. We are committed to your…read moresatisfaction. Call us today.

Can't say enough about my experience. I would give 10 stars if I could. It was On time on budget…read moreand the finished product is incredible. if you're looking for concrete treatment in the West Michigan area, these are your guys!

This is the place to go for your edging. Beautiful workmanship, great service, and definitely…read moreincreases the value of your home! My lawn looks amazing!

Had J&J come out and quote me to repair and resurface my driveway, they had the best quote around…read moreso I jumped on it. I'm very pleased with the pricing and quality of their work. I will be a return customer for future projects.

From the owner: We sealcoat for commercial and residential. Also, we offer line striping, power washing, and other…read moreoutdoor projects. Call us and find out what we can do for you!

Look no were else had our drive done in Byron center. There was some concerns of a tree close to…read morenew pole barn drive Curt himself came out to look at it on a Saturday before the week of work. Did I mention it was a Saturday. We had a little hiccup with a small spot his crew came out ( good bunch of guys ) did some work on a spot later Curt came out himself to repair things the way he wanted it done. Would recomend this company to everyone I know

Curt and his crew members were great! They gave us a competitive quote and 2 days later our…read moredriveway was like new. We received 3 local quotes and Pitch Black beat the others not only with the price and quality of work performed but with their warranty as well. I have had our driveway resurfaced 2 other times and have never received this kind of quality and service. I didn't have to prep at all. I highly recommend this company to anyone looking in the greater Grand Rapids area! Thanks again Curt!

I paid $13,000 for this company to do the surround around my pool of April 2024 when I open the…read morepool this year April 2025 all the work cracked call. The company never called me back took them two months until I reported them to the state of Connecticut and to the site that I found them on that they came out did the repair and by Augusta cracked again

Puts the "CON" in concrete…read more During our initial meeting, we discussed pricing and payment options and that I would be paying by check. Jaime said that was not a problem and gave me a verbal quote, stating he could start on the following week. I had passed up on a better offer with a different contractor for my driveway so I could have it completed faster. He later sent me an invoice for the work the same day of his visit, and I had not had a chance to review it until the next morning, when he texted me to follow up to ask if I had looked. In review, the invoice indicated I was paying by "transfer," and stated that "work wouldn't start until checks cleared a 5-day business hold" and that a down payment of more than 50% of the project would be required to begin. This was not what was discussed. Also, the price was more than we had originally discussed due to the addition of a 3.5% sales tax, which I thought was odd, considering in Michigan there is a 6% sales tax. Still, he wanted more for the job now than he originally stated. I started to do a little more research on "J&L" CONcrete, and was reading the VERY FEW available local reviews that are out there. I decided to tell him I was not moving forward, seeing that he has previously been deemed unreliable and also feeling something else was off. He responded to me at first (via text) asking about why I decided against it. After giving him an explanation he wasn't owed, he then proceeded to send me a follow up text 15-30 minutes later saying that "they may be delivering two concrete dumpster[s] I try [tried to] call to cancel them but there not open today" and "and the crush[ed] concrete I'll try first thing Monday morning." I asked why he'd order those things without getting a downpayment first, and he stated he paid "out of pocket" because I told him we could get started via text. Despite this, I had not yet signed an official contract authorizing the work, yet the invoice he sent me already had his signature on it. I expected him to ask me for my signature before the work started, as that is generally the way a CONtract works. Despite these red flags, I didn't trust my gut and basically said fine, let's go. He would later ask me that Sunday if he could drop off "his" Bobcat for the project, which didn't happen. He also knew I intended on paying by check based on our original discussion. He came Monday morning, took my down payment and had his "crew" tear out my entire driveway. The first check was written out to "J&L Concrete, LLC." As the tear out was happening, he disappeared off site and later sends me a text, reporting that he was having trouble processing my check at his "bank," further asking me if I "had the money." Next, he instructed me that he would need me to write another check to his "wife." While he was gone, another employee (not the two working on the tearout) he brought along with him was laying in my yard playing on his cell phone. Giving him the benefit of the doubt, I still cut the second check to his wife and he later returned and verbally confirmed the down payment was sufficient to continue work on the project. He said nothing more to me that day, and he and his "crew" left without saying anything to me, while leaving all of their tools out in the lawn. Interestingly, there were no dumpsters or loads of crushed concrete delivered that day. The old driveway was hauled off in a trailer that was also used to bring the Bobcat to the jobsite - not the "dumpsters" he stated where being delivered. The next day, he and his crew no-showed and Jamie wouldn't respond to my text message asking if they'd be working the job that day. I tried calling, but his phone number was "out of service." I had graciously overlooked the previous red flags, but decided this was the last straw, and sent him a text telling him I would no longer be utilizing his services. I then immediately received a reply via text with a threat/promise to take me to court for the full amount of the project he originally quoted me (with his 3.5% tax). He told me that he "wasn't doing any more work until my check cleared," despite telling me the previous day we were good to proceed. I asked him to bill me for the tear out but was told "that's not how this works." He then attempted to extort me by demanding $5k+ just to go away. I should have called the police. The next day, I learned the guys who tore out my driveway didn't work for him and had a LEGITIMATE company. They said Jamie had been dodging them, so they contacted his wife and learned he was "in jail." I am running out of room for the entire version of the story I will summarize the rest: A week later, I paid the other company for the tearout, plus an additional $500. Ultimately, Jamie received nothing from me. He doesn't use a bank, he cashes checks at a liquor store. He does NOT have a "banker," it's just some dude running a check cashing service. Jamie is a hustler. Avoid him at all costs.

Been using them for years, amazing work!! Trust them for all our brick work as well. Lots of…read moreexperience!

Highly recommended. Professional service. They were able to diagnose and repair my chimney quickly…read more(even during the winter).