Thank you Tori & staff for the amazing customer service & for being champions in the Mental Health…read morecommunity! If you're in Dallas make sure to stop by Lovers Lane & check out this cute - affordable boutique! If you still want to shop, you can go to shopbritrose.com I am so sad to hear of it's closing & wishing everyone lots of love!

From the moment we walked in the door the adorable ladies waiting on us treated us with such love…read moreand hospitality like it was their own home They proudly told my daughter and I about the meaning behind the store with such kindness and sincerity. The store is absolutely adorable, so girly in memory of the owners daughter It's everything a girl and her Mom could dream of!!! I love shopping here and can't wait to come back. Best of all... I love that the money goes to a great cause, suicide prevention and we've made forever friends in the spectacular ladies in the store!! Thanks Michelle! Merry Christmas God Bless

Love this store and all of the associates who work there! They know exactly what size I need and…read morewhat will look best on me. Thank

Still waiting, keep checking. Always says delayed. Would…read morelike to receive before vacation and I also paid for shipping, not happy, should of read reviews more thoroughly Jerryhelland@yahoo.com Joanne Hellsnd

They just moved to a new location and have lots of room for new and resale items. Just a warning,…read morethe new items are expensive. Think $300 for a shirt. But the resale are priced very reasonably and most were on sale. They had a nice variety of clothes, shoes, purses and even bath bombs. You never know what you might find!

Super service in a world where service doesn't exist much. Good selection of clothes and giftsread more

I bought my niece a pair of boots she wanted for her 16th birthday in her normal boot size. They…read moreare way too big. I emailed customer service 2 times and got no response. I finally called the store today and was told even though they have the boots in the size she needs they will not exchange them or let me return them. Hard lesson for a 16 year old. Please read their return policy carefully before ordering. I find this to be horrible customer service and won't be shopping here again even though my niece had several other items from there on her Christmas list.

Had the best experience here recently! Went in randomly while in the area and one of the employees…read morepicked a few things she thought would suit my body type. I'm obsessed with the outfits and got a million compliments on them when I wore them. Also a great place for holiday presents! Lots of cute candles, blankets, slippers, clear sport event purses, and a great shoe selection. My new favorite store!

My husband and I shopped at ZARA on January 21st. He purchased a pair of pants and a cardigan. He…read morekept the cardigan but the pants were too short and he wanted to return them. He paid cash. The associate verified his phone number. He never received a text receipt. I called the ZARA customer service 6 times! They were absolutely NO help. Each time they said that would follow up. They did send me a receipt with the cardigan, which I kept, but sent me a receipt from another customer with their master card number. How irresponsible! I asked the manager if I could just get a store credit ..her reply was No without a receipt. She told me I could get something for $13, nothing in that store was $13 at that time. I was in there today,Feb 10 to take care of this matter. I work retail and understand how important customer service is. I'll never shop at the Galleria ZARA!

Good selection and easy to stop by since it is near the edge of the Galleria. Service is incredibly…read moreslow though. Expect long lines no matter what time of day. Doesn't matter if you're there to buy, return, or pick up; all of the above take an annoying amount of time.

I was surprised to see that there was a Nordstrom Rack in Oklahoma City despite not having a…read moreNordstrom Department Store anywhere in the state. I went to check it out and being from California, I was horrified at the selections they offered. Hence, I decided I better make a trek to Dallas as it's a more Cosmopolitan area with better shopping choices and a different demographic all together. While was unable to find anything to my liking at this location, it was worlds away better than the OKC store. It was clean and organized, the staff was helpful and there was a much larger selection of items. I would definitely come back again but I recommend getting there early if you wear a popular size as things do run out. If you don't find exactly what you are looking for, rest assured there is an actual Nordstrom right around the corner at The Galleria.

The store on Dallas PKWY always have friendly staff!! The shoe selection is always on point and at…read moreaffordable pricing! Now If I can stop using my lunch break to shop, I'll be good lol, but how cute are these

We worked with Najwa at Terry Costa and she was so amazing! Bought three dresses. Definitely…read moreshopping with her again!

(2023) Ms. Vera is AMAZING!!! She was so committed and helpful. I had the best experience and the…read moredresses are good quality. I went to a DB (iykyk) and the dresses were itchy and didn't look half as good as the ones at Terry Costa. I bought my dress off the rack and love it! They had a WIDE variety of styles and sizes. The changing areas they've created truly make you feel special. Even on an extremely busy day Ms.Vera did her absolute best for me and helped me choose my wedding dress. GIVE THIS LADY A RAISE (and a break. She was attending to so many of us a once)!

I first consigned with ReThreads in 2015 and continued to do so for about four years with clothes…read morefrom my and my husband's closets. The staff was a joy to work with and the checks I received for items sold was certainly worth it. NOT ANYMORE. I took a basket full of items recently and a separate bag of wooden hangers so I could hang them up before presenting them for review. As I walked through the door, I was first chastised for not having them on hangers (I should have walked out immediately), but instead pointed out that I had a bag with hangers and was going to put them on hangers for her to go through the clothes. I was by myself and it made it easier for me to carry in the basket, then the hangers. With a cursory glance at the first three items, she rejected the entire lot of designer labels. ReThreads is not the same- at all. It is unfortunate. It was once a great destination to sell and shop. I don't know if it changed ownership, but the former staff is what created returning customers. I miss the former employees.

DO NOT WASTE YOUR TIME. Very arrogant and rude woman. I brought clothes that were in very good…read moreconduction. She was so insulting saying I have clothes from Walmart. I DO NOT SHOP WALMART. Most of the clothes were from Nordstrom. DO NOT BRING YOUR CLOTHES JUST TO BE INSULTED BY THE WOMAN WITH A FOREIGN ACCENT. I will never be a consumer at their store.

This boutique is absolutely adorable! They are continuously bringing in new pieces that are current…read moreand trendy. Lots of cute outfits and dresses for game days and sorority functions. There's always a friendly face behind the counter too! If you are looking for quality clothing and accessories, this shop is for you.

Purchased a sweater that did not match the intended outfit and wanted to return. They have a no…read morerefund policy which is not reasonable for unworn items returned within a few days of purchase and they don't tell you this upfront.

I've been shopping at ClothesHorse for almost two decades. Even after moving to Houston 10 years…read moreago, it's still my first stop whenever I'm back in Dallas. Few of the longtime employees remaining truly understand what has made Clothes Horse a Dallas institution. They greet customers, offer assistance, acknowledge people when they enter, and create the kind of upscale shopping experience that keeps customers returning to this gem of a store. Unfortunately, some of the newer employees don't seem to share that same customer-service mindset. The atmosphere feels different, and some of the attention to customers that once set the store apart appears to be fading. With that said, my loyalty to Clotheshorse runs deep, and I continue to have great respect for the manager and the few longtime sales associates. I'm hopeful that the store can recapture the level of service that made it so special for so many years. I'll keep giving it another chance because Clotheshorse has been one of my favorite Dallas shopping destinations for a very long time.

This was my first time consigning items at this store, and I was heavily debating doing so after…read morereading other reviews. The first time I came to this location, I went into the store portion. I was greeted politely and directed around the corner to the back, where the appraiser is located. That day, my interaction with that lady was uncomfortable. She had a condescending tone and a bad attitude. She even said one of my items was "jacked" and refused to take it. Overall, it felt like my presence was an inconvenience for her. Against my better judgment, I let her take the other items. Fast-forward about a week, and I decided to pay a small fee to retrieve my items from the store. Once again, I was promptly and warmly greeted by the store staff, who directed me to the appraiser again. It was the same appraiser that was present previously. Again, my presence is an inconvenience to her. I tell her why I'm there, and she tells me to go to the store portion. I tell her they directed me back here, so she calls the store staff via her phone and refers to me as a "little girl." I went back to the store portion and the same staff apologized for the miscommunication, and began helping me retrieve the items I had previously agreed to consign. The remainder of my interaction with her was very pleasant. It is quite disheartening writing a review like this, considering my only reason for doing so was the negative experiences I had with a single person.