I've been shopping at ClothesHorse for almost two decades. Even after moving to Houston 10 years ago, it's still my first stop whenever I'm back in Dallas. Few of the longtime employees remaining truly understand what has made Clothes Horse a Dallas institution. They greet customers, offer assistance, acknowledge people when they enter, and create the kind of upscale shopping experience that keeps customers returning to this gem of a store. Unfortunately, some of the newer employees don't seem to share that same customer-service mindset. The atmosphere feels different, and some of the attention to customers that once set the store apart appears to be fading. With that said, my loyalty to Clotheshorse runs deep, and I continue to have great respect for the manager and the few longtime sales associates. I'm hopeful that the store can recapture the level of service that made it so special for so many years. I'll keep giving it another chance because Clotheshorse has been one of my favorite Dallas shopping destinations for a very long time. read more

This was my first time consigning items at this store, and I was heavily debating doing so after reading other reviews. The first time I came to this location, I went into the store portion. I was greeted politely and directed around the corner to the back, where the appraiser is located. That day, my interaction with that lady was uncomfortable. She had a condescending tone and a bad attitude. She even said one of my items was "jacked" and refused to take it. Overall, it felt like my presence was an inconvenience for her. Against my better judgment, I let her take the other items. Fast-forward about a week, and I decided to pay a small fee to retrieve my items from the store. Once again, I was promptly and warmly greeted by the store staff, who directed me to the appraiser again. It was the same appraiser that was present previously. Again, my presence is an inconvenience to her. I tell her why I'm there, and she tells me to go to the store portion. I tell her they directed me back here, so she calls the store staff via her phone and refers to me as a "little girl." I went back to the store portion and the same staff apologized for the miscommunication, and began helping me retrieve the items I had previously agreed to consign. The remainder of my interaction with her was very pleasant. It is quite disheartening writing a review like this, considering my only reason for doing so was the negative experiences I had with a single person. read more

I always find something special. The store is clean and well organized. The items are exceptional in quality. The staff is pleasant and helpful. It is worth the trip. read more

This was a great store to visit! I am a designer shoe lover and was able to find the perfect pair of Jimmy Choo's at a phenomenal price for the condition - $250 and looked like they had been worn less than 5 times. There was definitely a little of everything and any designer I am interested in. Pro tip - they have a website as well, so if you have something in mind, you can already have it picked out before arriving. Will definitely be going back in the future! read more

Heather was extremely kind. Me and my mom had come in yesterday to purchase a David Yurman chain & my mom was eyeballing a Prada bag but decided to think about it. Returned today because her decision was made & Heather was extremely nice & very helpful. Turned out they have a rewards program you can sign up for with your phone number- every dollar you spend, before tax, is a point & after 1000 points, you receive a 25$ gift card with a purchase of 100$ or more! We had no idea about it. The lady who helped us yesterday was just there. She took my phone number down but didn't care to explain this program or even care to sign me up for rewards. Thanks to Heather, she was able to find my transaction from yesterday & add our points to our newly created account. If we based our experience the first time, I would say go somewhere else, but Heather made it a very enjoyable experience. This location has great stuff. Mostly designer at a very affordable price in my opinion. Very clean. Glad we came back & had a better experience. We will be back just because of her! read more

Service and selection was amazing. Really high end clothes that are gently used, or brand new, and clean. Staff was really attentive.

Enjoy shopping here. There are some good bargains but you have to spend time looking for them. I have been a frequent customer I'm only giving two stars because they permanently closed their restroom and sent me to Natural Grocers, a few doors down, to use theirs. Why in the world would they do this and expect other businesses to provide their own customers a restroom. Very upset to learn they did such a thing, especially at a time I really needed one. Puzzlingly!! Doesn't sound to me like they appreciate their customers enough. read more

I always enjoy shopping here. Sometimes, I find the most spectacular items. Sometimes, not but that is shopping in general. I will recommend to everyone that I know that would enjoy the experience! read more

Wonderful selection of high end clothing. If you are looking for bargain basement this is NOT it BUT it is a store to find good prices on high end clothing. read more

I was trying to consign a pair of Louboutins and heard one of the employees say that they SELL the stuff they say they're donating. Then what looked like the owner shushed them. That is so morally wrong and actually a version of stealing. I don't know how they're getting away with this, but do not shop here or consign with them. I walked out before I even got service. read more

Truly had the worst experience of my life shopping here and only at the end when I checked out. So terrible that I legit won't be back. The women that rang up my items stopped me before I checked out because I sent a photo of a dress to my mom to see if it was worth purchasing/if she liked it and told me I couldn't do that which I politely agreed to. Her tone was beyond snarky when I was purchasing and I asked her about final sale in case my mother didn't end up liking the way it fit. She literally had an eye roll and asked if I've ever consigned here in which i didn't recall at this location but I've consigned at so many others and even regularly bring in designer items to consign which almost always sell (tbh I have a pretty great closet). Long story short, the women working here for minimum wage, profiling or having attitudes is not the move. I will continue my business at closet circuit in highland park Peace and blessings clotheshorse. Yall are mid read more

Oh, you fancy huh?! Well if that is indeed the case make your way over to Clotheshorse, STAT! Update time. I kind of don't want to give all of my secrets away but you know what I am feeling generous. This is the place where you come for the latest and greatest in designer handbags, shoes and the like! You will find everything in here from Balenciagas to Jimmy Choos to Chanels and Birkins and BEYOND!! Run do not walk with your wad of cash to this place! They actually also often run markdowns as much as 75 percent off which is incredible. The selection of handbags is unmatched in my opinion, as far as consignment places go. I hope you love it and find something you can cherish! Cheers to treating yourself and to luxury. read more

Clotheshorse Anonymous - Calling all fancy label fanatics - Women's Clothing Near Me - Dallas, Texas

I have been consigning here for years! Always a pleasure to work with the ladies of CA when dropping off! So convenient as they have several parking spots only for customers! Today I dropped off eleven pair of shoes and a sweater and it took merely minutes and the associate was super friendly! Greeted me immediately and cleared space for me to place my items. Tip*** if you are bringing in clothing, place them on hangars. Makes sorting and itemizing so much easier!!! So easy to consign with this group and a pleasure to shop here as well! Thank you to the associate who was so helpful today! read more

First time shopper! Stopped by on Monday before flying out. The store looks nice, clean and the sales associates were wonderful. when its a matching set, it should be sold together unlike what i saw there. Why priced a set different prices? Some of the items were over priced though. Was told photos or videos ain't allowed in the store, which is a good policy for such store.. Later, Saw a lady running around taking pictures, and i was curious and asked why is she allowed to? Come to find out she's Jennifer the Store manager. That was shocking because, she seems more into her phone than helping on the sales floor. She came at the register, talked to one of the associates ringing customers and wasn't even helping her team to ring or any of that. Never seen or shopped at a store where a so called store manager is on the salesfloor and not helping her team. What example are you showing? Nonetheless, great store and good verities. read more

I have consigned with this shop off and on for 10+ years. None of my interactions have been 5 star. While they cannot guarantee your items will be sold, in my case I am surprised that a pair of pristine white Laboutin sling backs with block heel was not sold. The consigners' access site is not updated so the consigner doesn't know what items sold and what did not. And the staff I have dealt with when dropping off my items have always been snooty and unfriendly. Frankly I am done with this shop. Beth H from McKinney and Little Rock read more

The prices are on the high end for consignment, but are reasonable considering they carry mostly high-end brands. CHA has the best selection I've come across in a consignment store. They have a lot of great items and plenty of variety across the clothing spectrum. I try to stop by whenever I'm in this part of town. read more

Love this place!!! Deals galore. Sometimes you have great succcess other times merely one or two finds! Don't give up!!!

Staff was nice, the reason for two stars The prices for the condition of items is laughable. I am fairly certain one of the designer bags was priced about the same as it costs brand new directly from the designer - no wonder they don't allow phone calls or pictures of the merchandise! They also have 'as is' defective items and although the tag states as much, the prices were outrages for pieces that would need to be repaired. Based on reviews they have some loyal shoppers but based on the merchandise I saw, I don't understand it. Maybe anything worthwhile was picked over for Christmas gifts? Just temper expectations before going in for the first time. read more

You're the Best‼ Love you guys Mae Duffey read more

Great selection and good staff! Love their hats. They have plus sizes! Stop by and buy something nice!

I am a sales representative and I called this store to ask a few simple questions. I was talked to very rudely, and then the representative hung up in my face during the middle of a sentence. As a salesperson, the respect I get when calling business is just insane. It cos nothing to be a good human. Little do they know, I have suggested their services to three of my colleagues. read more

This was the most expensive thrift store I've ever been in my life. The prices were a joke.

Prices were a bit high. Nice clothes. Employees very nice. Look for the 75% off sales.

Whoever is choosing these items in this store needs a heavy refresher course on fashion! I am a shopper of all these second hand stores in DFW and have even owned a resale shop so I know what I see when I see it. Staff is very rude. Not only are they rude but the clothes over the years have really got to crap. I give 2 stars for a decent pair of Chanel flats I found a few years ago but for the past several years this store carries items that my grandmother would wear! Even my husband who came in with me a few months ago was like "This is more older woman clothes". Listen, I'm not saying it's all bad if you carry items for all age levels.... but those under 80 might want to shop here too! Just a heads up. read more

We'll see if my consigned pieces sell. Until then the verdict is out. But the owner is very nice and helpful.

Designer consignment boutique that feels like a real designer boutique. Beautiful store and designer women's clothes, shoes, bags and jewelry. Perfect inventory and priced to reflect it. I saw these today (didn't buy anything): Dolce & Gabbana black lace skirt $103. Calypso yellow & white lace dress $63. Valentino fuschia lace suite $511. Theory black leather moto jacket $306. Alice & Olivia black lace dress $153. See my blog Thrift Store Style DFW at http://thriftstorestyledallasdfw.tumblr.com read more

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Have been taking my clients past season designer goods here for years. They have always been fair on the prices and have never had a time when I couldn't call and ask a question about the clients billing or pick up times(if requested). You won't have the feeling of a personal dislike of your items from the team that selects and edits thru your clothes. This is a business that is doing the best for the retail clients and the consigners. Thank you for being consistent. read more

Everyone please be aware that you receive the correct percentage when you sell any item with Clotheshorse Anonymous!!! I was told by Skylar, one of the employees that my % of an item, that sold for more than $5000, was 70%. She even went so far as to give me 70% on my account. I went in person and looked at the print out of levels of percent taken/received according to item pricing/selling. I was suppose to get 80%. Skylar lied to me and tried to get away with it..... BE CAREFUL!!!!!! read more

I ALWAYS get great deals here. Today I brought a blue dress that had an additional 25% off. Who can bet that. I'm definitely coming back to get some shoes that I saw(see attached photo) I compared them online and I'm telling they have the best prices here. Also, the staff here are like a family I have been coming here the last few months and I tell you every time I come in they are super friendly and remember my name. Great place to shop. read more

Clotheshorse Anonymous - Women's Clothing Near Me - Dallas, Texas

I've been shopping here for 20+ years. During that time, I've been treated kindly, have found and purchased a treasure of wardrobe favorites plus Christmas and birthday gifts for loved ones. I recently consigned several items and am truly pleased with the sale results and the interaction with the consignment department: quick payment, honest review of my consignment items (even when items are not accepted) and non-judgemental attitude when I have hard hat hair, hay in my hair and/or dust on my boots - the lovely folks in consignment are a pleasure with which to interact. My favorite consignment store in Dallas! Stay amazing, Clotheshorse Anonymous, Jill Sakal read more

They will not take care of your expensive bags if you drop them off. You give them on excellent condition and when they can't buy it or sell it they'll put in in a trash bag! They pay you really really cheap and mark up 1000 times to people. I will not recommend this place!! Go to real real or other online legitimate high end stores. read more

I have a tradition when I travel. Each new state I visit or trip I go on, I head to a consignment shop to pick up something for my collection. This trip I was so excited for Clotheshorse Anonymous and honey I was not disappointed! I will start that this shop seems to run to the more expensive clotheshorse fashion doll. So be aware for your pocketbook because there were so many gorgeous dresses I could barely contain myself. It did help that I'm not quite back down to my size 6 and I had no room left in my suitcase. Oh and I'd only planned to throw $100 at it and busted my budget with the breathtaking emerald summer dress and eye popping pink flower dress I ended up finding. Gag on it. Service was incredibly friendly (people in Dallas sure are friendly!) and I would love love love if this shop were near me. I would be living off rice and wearing couture, but it would be so worth it. Total treasure and gem, if you're in Dallas, you should absolutely drop by! read more

I just wrote a long review and then deleted it. I didn't feel good be totally frank about a store that I have shopped at since the 1990s. I purchased my first suits for work as well as casual clothing then moved up as my appreciation for nice things grew. That being said, I will never consign again. The employees are rude, the checks for clothes I consigned are months late and the idea that I pay you $35 for your lost checks is absurd, and the biggest issue is that you have acted like you were doing me a favor for selling my clothes. I had a box of clothes that I would have normally taken to you. Hermès men's shoes and new Hermès men's sandals, Gucci, Todd's, Burberry, Hermès polo shirts, Ralph Lauren Purple label, etc. I saw an add for the Real Real and emailed them. They acted like they wanted my business. read more

I bought a Ralph Lauren dress that had a rip in the front of the dress that needed repair in order to be worn. All of the sales associates were aware that it had a rip in the front. However when I inquired about a discount due to the rip and my needing to pay a seamstress for repair, they were adamant that they would NOT give a discount at all. The customer service at the front desk is horrible. The ladies on the floor are very helpful. I would not recommend going to a store that sales damaged clothes for the original price. read more

Poor customer service. Nasty sales rep at the check out left to "wash her hands" when she saw I was ready foe check out. Replacement cashier was rude with zero home training or manners. Limited selection, dirty dressing rooms, inattentive staff. read more

Sales associates have a real attitude. Came to look at bags and was treated like crap.

Tried to sell my clothes here today, but unfortunately they did not take anything. They were nice and recommended another store that I should try, so I will go there. I really appreciated their kindness and definitely will check out their store in the future. read more

This is, by far, THE best consignment store in Dallas. I've been to all of them, and rarely find one thing BUT at Clotheshorse Anonymous I never leave empty-handed! Diane is wonderful and helps me whenever I go in, but all the ladies are wonderful. You REALLY need to try stuff on here just in case it's been altered (they try not to take things that have been altered but it's a good rule of thumb to try on at consignment shops). The ladies will give you an HONEST opinion on things you try on, and I LOVE that. I've purchased everything from Seven fancy-colored jeans to Dolce & Gabana cocktail dresses. I've also had great luck with shoes, and if you're a 6-8 1/2, you can't go wrong here. They get TONS of big names in those sizes. Earlier this week I left with 6 new dresses for under $600. Retail value of this "haul" at Neimans (new) would have been about $4200+. I ended up with brands like Kay Unger, Catharine Maladrino, Roberto Cavaelli, and Mark Jacobs in that mix. I also consign with them and they are super-organized and responsive with the consignment process. I'm pleased all-around with both sides of the business. I park at the drop-off (it's a separate entrance) and drop my things, then head into the main store to shop! read more

Clotheshorse Anonymous - Beautiful fur coat that I had to think long and hard about! - Women's Clothing Near Me - Dallas, Texas

Love love this store!! Bought first Chanel. Very helpful and selection is awesome. Nice stuff and prices are reasonable. Hidden gem in Dallas you should check out. read more

Great selection. Good prices.Some high-end choices. We found dresses for a wedding weekend.