I would not recommend working with this company. They have poor communication across technicians…read moreand will recommended unneeded and unnecessary services for customers that are not the most knowledgeable. It took them 4+ trips to my location to work on the problem and they never truly corrected the issue. The next contractor we called identified and resolved the solution in nearly 30 minutes and was much more professional. While Roto Rooter seems to be available most times of day, it may not be a positive experience based on my personal interactions. I ended up having to spend over $1000+ on Roto Rooter and the final problem was not even fixed.

the lastest invoice i did not sign and i paid $3,000.00 in cash and the rest $314.79 in check…read more. the invoice does not say that. big problem with changing the invoice items... and lying about my payment which i talk to you about . now you signed my name without me even knowing about this. what kind of company does this??? seems the better business needs to know what you do. i am a senior and very shocked at this.

4.5 Had septic tank removed and new one installed. Great work done for us. Friendly. Good…read morecommunication. Cleaned up well. Did rut the yard with truck tires. May not have put in enough backfill or compact replaced dirt, but would still recommend.

Called for pricing and was quoted an affordable price. He said that he would call me back to…read moreschedule, which he did. They came out at scheduled time and completed the job. Very friendly and professional.

I was driving down hwy 169 outside of Adel today. DJs septic truck drove off the road on the…read moreeasement causing rocks to fly up and two of them cracked my windshield in two spots. I called and his response was " ha ha I hope you have good insurance " after asking me if I was behind him still. He apologized taking no responsibility for not staying on the road. Pretty disgusting behavior for a business owner in my book.

From the owner: Septic Tank Cleaning and Inspection…read more Products: Bio Bugs - Septic Tank Treatments, Risers, Lids, Effluent Screens, Jetter and Camera Truck Services: Available After Hours for Emergency Services, Field Tile Jetting, Hydro - Jetting, Maintenance Contracts and Products, Over 30 Years of Experience, Pumping and Cleaning, Residential, Septic Jetting, Sewer Jetting, Sewer line videos, Sewer Locating with Cameras, Sewer Video Inspection, Tile Jetting, Time of Transfer Inspection

I felt fortunate to receive same day service at an affordable price. He explained what was backing…read moreup our basement sewer line and fixed it quickly. 5 STARS!

Had them unclog a bathroom sink and spouse requested them to clean out other drains. A few months…read morelater, the same sink is clogged again and one of the shower drains is clogged (when it wasn't clogged to begin with when they were here). Charged $285 for essentially not performing the work that needed done.

Randy and crew did an awesome job replacing our water line even after been thrown a curve ball!…read moreGreat guys and we appreciated their service!

Working with Behle was by far the most frustrating experience I've had with a contractor in the…read moregreater Des Moines area. I can't recommend anyone take the time to work with them. Behle eventually completed the job, but not without revising the project plan three times. This caused costs to rise fourfold, along with holding on to larger sums of deposits over time. What was supposed to be a straightforward job took nearly three months to complete. Originally, we were quoted for an 8-foot trenchless pipe repair job. This turned into a full line repair, requiring an additional third-party contractor to dig in the front yard. It took Behle three separate trips to provide an accurate project scope. The job started in early April and wasn't finished until late June, cutting into a family vacation that we had set as a hard deadline. We were consistently left in the dark about the next steps, had no confidence in the accuracy or completeness of any quote provided, and had to chase down their office and management team for details. While Steve and Kelsey were professional and apologetic when discussing these problems, Thomas offered the typical excuse of blaming workers, saying, "people don't want to work anymore and it's hard to find workers." Thomas showed limited sympathy or understanding, and at the end, offered a measly 5% discount for our troubles. Poor project management and poor communication. They get 2 stars for finishing the job they were paid to do.

Fast and efficient septic pumping. Rates a little on the high side but very professional.read more

Called Tuesday morning before Thanksgiving, appt made for 10:30 am on Wednesday. No show, tried…read morecalling left messages and still no response from them. Nice way to leave a customer stranded the day before Thanksgiving and a home full of guests.

I have been in construction for 30 years. We just started a project in Desmoines Iowa. Bobs is…read morehands down the worst porta John company I have ever seen. How hard is it to clean a porta John? They do not clean the walls or sanitize. This is a big issue with COVID. They will not install hand sanitizer in their porta johns. You have to pay to rent sanitizer stands that blow over and cost extra. After three calls trying to give them a chance we had to switch to another company called Jim's johns. They include hand sanitizer and sanitize the walls. I guess it is not that hard after all. Just takes some effort.

we have camped at the iowa state fair for many years. we have a coveted "permanent site" and are…read morejust a short walk up a little hill to one of bob's blue kybos. it gets a lot of use, naturally, but in years past, the honey wagon has been by every morning and serviced it, spic and span. not so this year (2017). from the day we moved in--before the fair even began--it was filthy, nearly to the top. it smelled terribly, almost unearthly. the paper dispenser is broken, but someone added a new roll of TP for my bunghole. please monitor the toilets a bit more closely, and if more than once daily is needed, don't you think the campers/customers at the fair deserve it?