Very fast and responsive. Within an hour of the call had technician, Ian, arrive and diagnose…read moreculprit of clogged sink. Was able to clear clog within a few minutes. Friendly service and a fair price. Would recommend if you're running into any backup issues.

Great experience. My dad's home definitely was a challenge for them. I had all there workers over…read moreat one point or another. They were all polite and helpful. They explained everything well and kept me informed of what was going on. They had to work on it one day then the city had to clear their part then they came back and did a continuation. They were determined to not dig up the yard they could get it. They found a large cable and a spoon. It was full of roots and they got it flowing again. The drain itself had never been jetted before and it truly needed it. They offered and gave me a veteran discount off the price which helped with the cost. I was grateful to have found them. I will use them again and also recommend them to family and friends. Thanks guys! Here is a link if you want to copy and watch the video on YouTube. https://youtu.be/qUFyj3UstL4

I recently called Clog Busters for help with a small leak under my kitchen sink, and WOW--Brandon…read moreabsolutely exceeded every expectation! From the moment he picked up the phone, he was friendly, upbeat, and incredibly knowledgeable. He didn't just give me quick advice--he patiently walked me through each step, explaining exactly how to tighten the pipes correctly and prevent any future water damage. Thanks to Brandon's expert guidance, I was able to fix the leak myself, saving me hundreds of dollars in what could have been costly repairs. It's rare to find someone so professional, patient, and genuinely invested in helping customers--even over the phone! Brandon was amazing+9 +, and Clog Busters is lucky to have him. I HIGHLY recommend Clog Busters for any plumbing issue (big or small). If you get a chance to work with Brandon, you're in the best hands!

Besides the $59 charge for a visit, they charged me $390 to use a camera to look for the clog. I…read morehad to pay this amount BEFORE they would look for the clog. I wrote a check for $390. Then the technician said there would be a charge of $613 to clear the charge. Nathan, the tech said that needed to be paid in advance and he would not guarantee that the clog would be cleared. He also offed a premium cleaning for $1400 with a five year guarantee. I thought he was ripping me off, way too expensive. I declined and dismissed him. After he left, I called City Sewer in Iowa city, they came and cleared the clog in less than an hour and I paid $169. I am 86 years old and I felt abused. Clog Busters is a SCAM. Do not use them. Be AWARE

Who do you call when you have a clogged sink? Who knew that plumbers are so specialized now that…read moreonly certain specialties can unclog sinks and pipes. After calling several plumbers I was left dismayed until I called Des Moines Drain & Sewer. I could not get a specific time when they would arrive, but at least it would be the same day I called. The service call rate seemed comparable to others within the trade. Once they show up I will let you know the quality and overall workmanship. For now I am rating them on their meet and greet over the phone mannerism that made it easy with same day scheduling. Stay tuned for an update on the repair! The tech did a fantastic job. The price was more than reasonable with my senior and military discount. A very professional company.

You don't see many businesses like this anymore. Honest people! They are knowledgeable and saved…read moreme hundreds of dollars. Very humble and tell it like it is people. True iowa nice!

I feel sorry for Smith's Sewer Service…read more Thirty-one years ago I purchased this house and have lived here since then as a single-by-choice woman. During that time I've asked Smith's Sewer Service to help a handful of times with a project, and they always did a very nice job. That was not the case, however, a few months ago. In August, 2024, I needed them again at which time they sent a tech who also needed a plumber to complete part of the project. That plumber worked at Priority Plumbing, and he completed the requested plumbing work very quickly. Everything went well. One of them asked me in the presence of the other individual to pay the entire bill due to Priority Plumbing, which I did in ​three or four days' time. Then this year I scheduled another project with Smith's by email, but I soon received a follow up email saying they would no longer provide service to this property, because my account had been "deactivated". I had no idea what that meant. So when I called to ask why my account had been deactivated, their office manager​, "Heather", said, and I quote, "I don't know, but we must have had a good reason." OK. So in my effort to seek further clarification, I spoke by phone with "Bill in the shop". When I asked him the same question, he said, and I quote, "I don't know, but we must have had a good reason." Feeling under obvious and understandable attack, I emailed them numerous unsolicited documents that provided evidence of my good standing with my bank, which I've been with for over 50 years; my FICO score which literally cannot get much higher than it is, etc, etc, etc, etc. Then I must have asked the "magic question". When I asked Smith's if they received the payment they were owed for their share of the work from the 08/2024 project, their tone changed entirely to one that was irritable and defensive. Begrudgingly, "Bill in the shop" refused to answer that question but agreed to provide service at this address once again. However, by that time, given everything they chose to put me through for so many days after so many emails and ​so many phone calls, I told them I would take my business elsewhere, and I wished them all well. I still do not know why my account was deactivated. It must be that some things in this life are just not meant to be understood.

TJ came out today and unblocked my daughters bath sink! He was amazing! Would definetly recommend!read more

We paid over a $1000 to have our drain opened up after our regular plumber referred us to this…read morecompany...the guy who did the work knew it was alot of money but he said we would be "golden" for a long time after the work. Then less than 30 days later it is backing up again so we called our regular guy and he stated that they should have put a camera down after and didn't...he contacted them and they deny saying we would be "golden" for quite some time and claimed they told us it will happen again bc out drain is old...no explanation on the failure to check with a camera...but they would come out again and charge us again...completely unprofessional...cut corners and most of all they are liars...never ever trust a liar!!

From the owner: Drain Cleaning…read more Services: Agriculture, Commercial Sewer and Drain Cleaning, Full Flow Restoration, Hydro-Jetting, Locating, Main Line Sewer Inspection Services, Multi Dwelling Buildings, Municipal, Residential Drain Cleaning, Residential Septic Locating, Televising, Tree Root Removal, Preventative Maintenance