I would not recommend working with this company. They have poor communication across technicians…read moreand will recommended unneeded and unnecessary services for customers that are not the most knowledgeable. It took them 4+ trips to my location to work on the problem and they never truly corrected the issue. The next contractor we called identified and resolved the solution in nearly 30 minutes and was much more professional. While Roto Rooter seems to be available most times of day, it may not be a positive experience based on my personal interactions. I ended up having to spend over $1000+ on Roto Rooter and the final problem was not even fixed.

the lastest invoice i did not sign and i paid $3,000.00 in cash and the rest $314.79 in check…read more. the invoice does not say that. big problem with changing the invoice items... and lying about my payment which i talk to you about . now you signed my name without me even knowing about this. what kind of company does this??? seems the better business needs to know what you do. i am a senior and very shocked at this.

They came out the next day for a sewer backup (septic system) and dealt with it professionally and…read moreknowledgeably.

After a horrible experience with another plumbing company Travis came out quoted the work that…read moreneeded to be done. He was able to send out someone the next day to get the pipe unclogged so we could stay in our home and was out within a week to begin the repairs. His crew was able to complete the work and were so nice. I would recommend Rhiner's to anyone at any time. Great group of guys and the take care of all the issues.

4.5 Had septic tank removed and new one installed. Great work done for us. Friendly. Good…read morecommunication. Cleaned up well. Did rut the yard with truck tires. May not have put in enough backfill or compact replaced dirt, but would still recommend.

Called for pricing and was quoted an affordable price. He said that he would call me back to…read moreschedule, which he did. They came out at scheduled time and completed the job. Very friendly and professional.

I felt fortunate to receive same day service at an affordable price. He explained what was backing…read moreup our basement sewer line and fixed it quickly. 5 STARS!

Had them unclog a bathroom sink and spouse requested them to clean out other drains. A few months…read morelater, the same sink is clogged again and one of the shower drains is clogged (when it wasn't clogged to begin with when they were here). Charged $285 for essentially not performing the work that needed done.

I was referred to Greenwood's Sewer Service by a local plumber given the complexity of our…read morehousehold issue (kitchen sink backed up and needed to snake the line). Michelle, the owner, couldn't have been more helpful and accommodating. She was on target with constant communication, immediate scheduling and extremely pleasant to work with. Mike and Alex arrived on time and in a short time had the problem solved. They were delightful! I would have invited them to stay for dinner and bring Michelle as I felt I made new friends due to such a pleasant experience. I highly, highly highly recommend this company!

Honest company that is affordable. My sewer line was backing up into my basement bathroom floor…read moredrain and shower drain. They came out, snaked the line, and didn't try to sell me anything. Gave me advice, and the cost was reasonable and affordable. Will recommend them to anyone needing sewer service.

Fast and efficient septic pumping. Rates a little on the high side but very professional.read more

Called Tuesday morning before Thanksgiving, appt made for 10:30 am on Wednesday. No show, tried…read morecalling left messages and still no response from them. Nice way to leave a customer stranded the day before Thanksgiving and a home full of guests.

I have been in construction for 30 years. We just started a project in Desmoines Iowa. Bobs is…read morehands down the worst porta John company I have ever seen. How hard is it to clean a porta John? They do not clean the walls or sanitize. This is a big issue with COVID. They will not install hand sanitizer in their porta johns. You have to pay to rent sanitizer stands that blow over and cost extra. After three calls trying to give them a chance we had to switch to another company called Jim's johns. They include hand sanitizer and sanitize the walls. I guess it is not that hard after all. Just takes some effort.

we have camped at the iowa state fair for many years. we have a coveted "permanent site" and are…read morejust a short walk up a little hill to one of bob's blue kybos. it gets a lot of use, naturally, but in years past, the honey wagon has been by every morning and serviced it, spic and span. not so this year (2017). from the day we moved in--before the fair even began--it was filthy, nearly to the top. it smelled terribly, almost unearthly. the paper dispenser is broken, but someone added a new roll of TP for my bunghole. please monitor the toilets a bit more closely, and if more than once daily is needed, don't you think the campers/customers at the fair deserve it?

Have had service done for a water leak and a problem with the plumbing. David and Matt were the…read moretechs dispatched and both were great. I highly recommend Total Comfort Group.

Jackson explained what was going on in a way I could understand and let me know possible next steps.read more