This shop is a hidden gem for finding unique gifts anytime of the year. It's a great place to…read moresupport small businesses and discover a wide variety of options. Plus, the shop has a really cool and inviting atmosphere.

If you are a vendor, I would be careful with this store. I left my book to be sold by this store…read moreunder the agreement that they would give me 60%, but I never received the email with this agreement, and eventually this store told me they didn't want it and wanted me to come and get it, but this store is 45 minutes away from me. I repeatedly asked them to mail it to me, given the fact, that they haphazardly changed their mind, and refused to reply to my emails or phone calls. In essence, they stole my book and will not respond to me.

Horrible experience here! I was followed and rushed while…read morelooking for T-shirts for my son. Mind you, total time in the store must have been like 6 min and I was followed every minute. Never going back. Jen, you need to back off! I understand you are watching out for your store but apart from customers being followed, this place has cameras throughout. Just watch the cameras Jen! You make your customers feel uncomfortable! The person that wants to steal from your knockoff store, is going to succeed regardless.

In all honesty I used to come here all the time growing up with my dad, never had any problems. I…read moredecided to go back this weekend to see if I can find an outfit.. let's just say the whole time I got followed around the store by the owner. I felt so uncomfortable, I left. ‍ I used to love this store, now I don't think I'm going back. Now I know why there's usually no one in there.

The fitting rooms are closed due to COVID but they are welcoming returns for everything as long as…read moreyou have your receipt! The store itself is still a bit packed & pretty messy but I think it's been like that for awhile. The visit wasn't as pleasant and COVID friendly but the workers were very nice!

I found this store while wondering around the mall. Was pleasantly surprised by the huge…read moreselections. Both mens and women's articles. I really liked the merchandise I found. Some really cute shirts. Checking out was quite easy. Very helpful staff

Worst customer service. Sales associates are unprofessional and unwelcoming! Stating prices prior…read moreto saying hello you can do better Marc Jacobs!

I was surprised at the sales associates at this store. When I walked in, there were 4 associates…read moreall at the register talking about ponytails. One turned and looked at me. The others continued talking and ignored me completely. From when I walked in to when I walked out, no one said anything. Not even a hello and I was there for about 10 mins. I was the only customer in the store. It wasn't even like they were stocking shelves or working. In fact, there were a bunch of cardboard boxes half empty that were just left open towards the back door which was unsightly and unsafe. Compared to other stores, even the outlet one in Livermore, this one is failing hard on service. I came in with the intent of purchasing a few bags and a wallet but decided to take my business elsewhere. I expect differently from a brand such as Marc Jacobs.