Cancel

    Open app

    Search

    Forever 21 Photos

    You might also consider

    Recommended Reviews - Forever 21

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    2 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 1

    You might also consider

    Boot Barn

    Boot Barn

    2.9(21 reviews)
    0.5 mi
    $$$

    Outstanding Manager. I could not find a pair of jeans that fit the way I like. The manager selected…read moreseveral pairs and even measured them to see how I liked them. The personal touch all the employees give, with the outstanding customer service and devotion to the customer is evident from the moment you walk in. I had to return to Boot Barn when to return some things due to size issues, she exchanged them, was very happy to give us store credit and was so accommodating I was amazed. I will return to this store and recommend anyone wanting a good selection of western/work wear for either going out on the town, or going to work, go to this Boot Barn, they know their stuff. Also the young man Stetson who did my hat shaping was talented, fast, and very good! Great Job Thornton Boot Barn!

    I have been in this location many times - it has been awhile since my last visit since the…read moreexperience was less than "meh". So I thought I would give it another try. Liked: - Great selection of boots in stock - Lots of great shirts and hats, in stock - Store is clean and squared away. - Merchandised and set up in a very "appetizing way" Disliked: - Staff seem like they Do NOT want to be there. - The place is understaffed / staff not knowledgable on Western wear. - When I had specific questions / needed help on some services with my boots the person I interacted with lied when I asked could they be more aggressive - the stretching you just did (when trying on the boots) does not feel any different than pre- stretch. Answer: "no, they just do what they do". Also the boots shrink back after stretching- which is also mostly NOT true. They rebound a bit but not to the point where the boots fit NO differently. Now I am in a disappointing situation - my Bootbarn boots are painful and I need them for a cattle drive / ranch work I have next week. - I was surprised I was NOT asked where the fit was still tight - instep, width or both - I asked about getting a hat adjusted I purchased there and was told the steamer is broken - my confidence that this was true at this point was very low. Much of this may have been a communication and understanding issue on the side of Boot Barn employee. But in short the customer experience was: Employee/s: - do not want to be here. - trying to clear people out of the store because it is too much work - do not know what they are talking about so want to side step anything other than coming to the register to purchase something.

    Photos
    Boot Barn
    Boot Barn
    Boot Barn

    See all

    Forever 21 - accessories - Updated September 2026

    Loading...
    Loading...
    Loading...