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    5.11 Tactical

    3.4 (8 reviews)
    Closed 10:00 am - 8:00 pm

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    DICK'S Sporting Goods

    DICK'S Sporting Goods

    3.9
    (15 reviews)
    2.9 mi
    $$

    Fantastic customer service! We had came in right as they were about to close-had rented a bay at…read moreToo Golf and needed a glove before we teed off-despite them closing, the gal in golf section was super helpful (forgot her name) and when we went to check out, Kylie rang us up, but we needed a price change because the gloves were 2 for $20 and they weren't ringing up as such. Karen came up to save the day! She was the manager and she was very helpful-solved our problem with a smile on her face! Very pleasant experience! Cannot wait til the new store is open! Hope that Kylie and Karen move to new location! Appreciate DICK's sooooo much!! Thanks! We visited at closing time 7pm on July 8, 2026 in Thornton, Colorado. Please recognize your fantastic employees!!

    I just wanted to take a moment to recognize the outstanding customer service my mother and I…read morereceived at Dick's Sporting Goods from a young gentleman named Yahir. He truly went above and beyond to help us find the perfect pairs of shoes. His knowledge of the products, patience, and willingness to answer all our questions made our shopping experience exceptional. What stood out the most was his kindness and professionalism--he took the time to ensure we had everything we needed without making us feel rushed. Because of Yahir, we are now forever customers of Dick's Sporting Goods. It's clear that the company values great employees, and we are so grateful for the excellent service he provided. Thank you, Yahir--you're a rock star! And thank you, Dick's Sporting Goods, for hiring such incredible team members.

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    DICK'S Sporting Goods
    DICK'S Sporting Goods
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    2nd Time Sports

    2nd Time Sports

    4.7
    (35 reviews)
    3.7 mi
    $

    Johnny helped me out finding a hockey cup I needed and was in a rush for. Very good customer…read moreservice!

    Chuck, For your…read moreinformation, I actually came into your business and had my son fitted for a helmet. Unfortunately, you did not have the size we needed in stock, so we went directly to the manufacturer. When it comes to my child's safety, I will pay whatever it costs to ensure he has the best protection available. What I found disappointing about your response is that it came across as defensive from the very beginning. If your company's policy is that you won't help customers unless they purchased the product from you, then perhaps that should be clearly communicated. What you also failed to address was my concern about the unfriendly, nonverbal communication we experienced in your store. Ironically, my son's cheeks were just barely touching the side pads, so the helmet needed a minor adjustment. We stopped at another sporting goods store, and they were happy to help us. They took the time to make sure the fit was correct, and because of the excellent customer service they provided, I ended up purchasing a different helmet from them that fit even better. You assumed that because I didn't buy the helmet from your store, I should not have expected any assistance. I disagree. I was a small business owner myself, and if someone came into my business needing help with a product--even if they purchased it elsewhere--I would help them. More often than not, that level of service led to a sale and earned a loyal customer. Customer service builds relationships, and relationships build businesses. There's a reason I was able to sell my company successfully. Unfortunately, that wasn't the experience we had at your store. Your employee simply shook his head "no," dismissed us, and made no effort to assist. Had he taken a few minutes to help, your business very likely would have earned a sale and a long-term customer. Your response has only reinforced my impression of how your business treats people. I'll gladly drive wherever I need to in order to get the products and service my family deserves. Even if your store is on the way, I won't stop. I'll take my business elsewhere.

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    2nd Time Sports
    2nd Time Sports
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    5.11 Tactical - outdoorgear - Updated July 2026

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