Amazing caring best kept secret in SWFL. We have worked as…read morevolunteers for this s wonderful society for over a decade. The love these devoted people give to the animals in their care is unmatched!

My fiancé fell in love with a cat named "Gator"We waited a week and a half to adopt "Gator". When…read moreBecky finally called us back, only to tell us we could not adopt because our 4 month old AKC Standard Poodle puppy who is to be shown, was not spayed. Which one, if you spay that early it affects the growth of large breed dogs and two, she is a show dog that needs to be intact. Further a review of their website, Facebook, and instagram page says nothing about this requirement or policy. This was absolutely ridiculous because our cat is spayed which is the species that maters. This just came across poorly and we felt that they wanted to judge and punish us because our dogs were not spayed. We are very responsible pet owners and would have allowed Gator to live his best life. Now he will be stuck in that prison with the multitude of other cats that they want hold onto like currency

My frenchie has been to numerous vets and could not get the itching under control lost all her hair…read morewas digging her ears out, licking her paws nonstop and I'm happy to say that she is now one year it's free small flareups every now and then but the education, I thought I had about Frenchies wasn't what I thought I knew until I met Dr. Wright!! and the doctor they have for surgeries Dr Rand is a genius the most sweetest person ever let's not talk about Doctor Jay on Fridays never met another human with such a soft soul ever in my life. The man is so pure. The balance here is unbelievable, and the girls are great too never ever could anybody get my Frenchies nails done until they came along they understand that just because she's a noise maker doesn't mean she needs a muzzle.!

I've tried multiple vets in South Florida until finding Dr. Wright. My pup did not do well with…read moreother vets and was often muzzled from the start . Something about Dr. Wright's kind nature and confident personality allows my dog, and best friend to feel safe with Dr. Wright. We look forward to many years with Florida Animal Care, Dr. Wright, his staff and his Amazing nurse Heidi . So grateful to have finally found an amazing veterinarian and team in the area.

OUTSTANDING...full stop! The staff are so loving, caring, and helpful. The service is very…read morepersonalized and they go out of their way to make the Vet experience a happy and positive one. I cannot say enough wonderful things about Dr. Neumann, who is not only brilliant, but so intuitive, such an empath, a calming, peaceful, gentle soul focused on healing. People feel it...Fur babies feel it...when it's the Truth, ya can't help but feel it!

Just want to say thank you to Bayshore Animal Hospital and their kind, compassionate, and gentle…read moresouls for walking with us thru the process of saying goodbye to our buddy today. We've been going to them for over 6 years. We felt at peace when we were there, we were not rushed, and they were supportive thru it all. We are thankful for your care of our furbabies. Our family is theirs and that's why this place is the best. Thank you.

Always works with me in a rapid matter and he is honest and sincere! If there is something he…read moredoesn't know and can't do ,he will tell you and does not improvise answers or tries to stop you from getting the answer la you need I recommend him

Dr. Rafael Cartelli,…read more I am finally posting this and I am writing to express my deep disappointment in the care and treatment my pet and I received at your establishment, particularly from Dr. Cartelli and certain members of your staff. This past July, I had to make the heartbreaking decision to put my dog to sleep. When I brought him in to be evaluated on 6/23/2025, I was still undecided and hoping for some professional and compassionate guidance. Unfortunately, Dr. Cartelli did not even examine my dog--he didn't touch him or observe him walking, despite my offer. He only asked a few basic questions and did not go through the full Quality of Life checklist with me, even though he knew I was struggling with the decision. I had to ask for blood work myself, and the entire appointment lasted under 15 minutes. I was still charged $86, which I paid and would gladly have paid for a more thorough consultation. Cost was never a concern for my family, and I would have paid for a full Quality of Life evaluation if it had been offered and if I had known this examination was provided. Thank goodness for another animal hospital and the at-home vet who provided the support and tools I needed--such as the Quality-of-Life checklist--to help me make the right decision. The at home vet showed empathy, compassion and even hugged me afterward, and helped make my dog's final moments peaceful. I am thankful Luke transitioned peacefully at home with family. It is incredibly hurtful to be treated as though my dog--and my grief--didn't matter. I know Luke was not friendly like our other dog was, as Luke was a very nervous dog, however, this is unacceptable! Please treat all of the pets and owners that walk through that door with equal care and respect! I also wanted to say Thank you to whomever sent the card to us after Lukes passing, as I truly thought we would receive nothing, due to how we were treated in the past to be honest. Additionally, I've had negative experiences with some of your staff, particularly Jennifer. She was dismissive and seemed to be annoyed after I asked if she used the shampoo I sent with my dog for a bath, some yrs ago. Jennifer's attitude and behavior toward both me and my pet changed after that interaction and so did mine. My dog behaved differently after that visit, and though I'll never know what happened, it left me deeply unsettled. Years ago, when we first started coming to your clinic--long before Dr. Cartelli and Dr. Blum--it felt like a welcoming, caring place. Sadly, that changed. My family and I will not be returning, and I cannot and will not recommend your clinic to others, as we have done in the past. It's clear that some clients are treated with warmth and respect, while others are ignored or dismissed. This kind of unequal treatment is unacceptable and deeply disappointing. If your practice is to survive, I urge you to reevaluate how you treat all clients and their pets--with consistency, compassion, and professionalism, as on behalf of myself and family we never were disrespectful to any of you. I even let Joe know of the Google review I had written and promised I would take it down and I did, as I believe in 2nd chances. I also informed her about the tech Jennifer's attitude toward Luke and me. It is very unfortunate, as nothing changed! Please do better, if you want this establishment to thrive and stay open and once again, treat everyone and their pet that comes through your doors with equal Care and Respect! Heartbroken Ex Client Luke July 5th 2025

This is probably one of the few POSITIVE reviews that I'm giving (compared to a lot of 1 stars)…read more.. Both Dennis and Noah are the most compassionate people in the business of pet cremations. I searched high and low for a crematorium that showed a caring attitude throughout the Ft. Myers/Lehigh Acres area, prior to my beautiful boys passing. I knew his days were numbered and I wanted to have all my ducks in a row. I won't get into bashing the others, but I don't trust anyone in the Lehigh Acres area. Especially when it shows a business in a neighborhood!? Ft. Myers SEEMED attractive and the name of the place appeared appealing at first, BUT the business (in a small strip mall) DIDN'T HAVE AN EXHAUST FLUE? This tidbit told me that it was a middleman business. The Cape has a crematorium facility, but have fun parking there AND the facility includes a plain wood urn (w/no picture slot) but if you want one w/a picture slot that's "EXTRA"!? Coastal Crematorium located off of I-41 is worth the trip. They have an oven AND you don't have to pay extra for an Urn for your furry friend. They have extra nice quality trinkets that are sold seperately, so you can wear your cremated friends ashes around your neck. Included with the cremation price, which was very reasonable, you receive a small velor bag, a cremation (death) certificate and w/the purchase of the pictur urn, these good people engrave your loved ones name on top! It's a nice touch that brought tears to my eyes! I was QUITE IMPRESSED with COASTAL PET CREMATION and HIGHLY recommend them! You won't be sorry! Until they decide to upgrade to a larger facility, they are located at: 11421 Tamiami Trail, Punta Gorda, Fl. 33955 Tel: (941) 347-9950 or Cell: (217) 898-8169

Super kind and caring family that runs the place. For times that can be quite difficult for most…read morefamilies, they have a great way of helping you through the whole process. Def will use them again

I arrive 10 minutes early for our appointments, and I'm polite and personable to everyone. Plus, I…read morepay in cash. So I say this with all sincerity, I have never been treated so poorly by a vet's office or any other business, for that matter, in my life. My cat had surgery last Thursday. I went to pick her up at 3 pm as requested. Since all the rooms were full, I was checked out in the lobby by Taylor. I didn't notice until I left that he had stuffed Annabelle into her carrier head-first. In addition, after a 30-minute drive and arriving at home, I realized he didn't give me her antibiotics. I called and spoke to Kayla. She said, without checking, "I don't think you were charged for antibiotics." I replied, Well, I'm looking at my receipt, and I was charged. She went, checked, and the antibiotics were in the refrigerator. No apology or explanation was offered, but she did imply it was somehow my fault in saying I could come back and get them before they closed. On Friday of last week, Kristie called at 5:30 to check on Annabelle, but I was busy loading a vehicle and missed the call. I called yesterday afternoon and was told both vets were busy, but Kayla said she could try to interrupt one of them. I told her, No, the clients and their babies deserve each vet's full attention, just have one of them call me back to answer my questions. It's been almost 24 hours, and I still haven't heard from anyone at Verandah Pet Hospital.

If I could give them 1 star, I would…read more My 11 year old yorkie injured his knee. After a consult it was determined that he needed to have surgery to repair the ligament. I discussed with the surgeon that I wanted to get a second opinion. Apparently, without me know it, I offended him by doing this. After SEVERAL calls to the clinic to get this scheduled, always being told they were waiting on the surgeon to call them with dates/times, I finally learn today that he thought I wasn't going to proceed with the procedure. Very strange as I called at least 6 times to schedule. AND even if we did schedule, he's booked out 4 months. In the mean time, I have a pup that's walking around on 3 legs. The office manager called me back. That was a waste of time as she didn't want to own any of this and blamed it on lack of communication between us and them. Again ... crazy!!! She then told me that because I'm so upset, she wouldn't schedule with me anyway. This behavior is extremely negligent and I couldn't trust these people with my pets. Going elsewhere.

Staff is amazing and always accommodating. Doctors are friendly and top notch. Always leave with…read moreconfidence that my dog has had great care. Thank you!

Their office staff are condescending and rude. The office refuses basic services and have this…read morebeen fired by our family. Avoid at all costs. This office forgets... vet offices are a dime a dozen.

We went thru the adoption process and the last conversation with the foster mom was let me get…read morewith Karena and see about a transport to you. We waited a week and heard nothing. Finally I sent a text and email and heard back a day later via the text no email reply from the group . That's when I was told there were others interested. Say what. We thought he was ours? Day later Karena emails me and says a meet n greet was happening tomorrow with another applicant Needless to say it was very frustrating and anxious for a week thinking they were working on a transport for the dog to us I do not recommend

I contacted this cocker spaniel rescue to surrender a 7 month old cocker spaniel I asked if they…read morecould pick her up since I don't have a vehicle they said we can do that and they did which I am so thankful for !!! A beautiful dog however I believe she just needed someone with more time with all her energy not stuck in a crate for hours on end I did the right thing as did they to find her a forever home thank you so very much to this rescue you are awesome