I 'am out of town and don't know Lehigh Acres too well, i set up an appointment with Animal Medical…read moreCenter incorrectly, thinking they were the vet office located next to Aldi's by Leeland and Bell, when I showed up the lady told me you are in the wrong vet office, then I called Animal Medical center to tell them i was coming a little late because I went to the wrong vet office, the lady did not want to refund the $79.00 dollars she charged me by phone just to make an appointment with Animal Medical Center, this is the first time in my life i had to pay just to make an appointment!!, When I called Animal Medical Center from the other vet office to tell her I was in the wrong place , she told me you can come but I will charge you for being late (they wanted to charge me a higher fee ( an emergency appointment) , they really don't care about helping people and the animals in good faith, people AVOID THIS PLACE ALL THEY ARE LOOKING IS FOR MONEY,THEY DON'T HAVE COMPASSION TO ANY HUMAN NEITHER ANY PET, AVOID THIS DISGUSTING VET CLINIC, and take your pet to a different Vet that does not charge you for making an appointment, Animal Medical Center are ripping the people off, totally unfair, and disgusted with this office, hope they go out of business soon for stealing the money from innocent people.

We want to thank Dr. Charlie, Dr. Whiney, their technicians and all the office staff for taking…read morecare of our loving Main coon cat, "Tiger" for the past twenty years! The last four years "Tiger" was diabetic having to use insulin and tested twice a day to keep his blood sugar in check. Everyone was so kind with helping us get this procedure completed correctly. Through several major surgeries and normal visits to the vet we always knew he would receive the best care around. We boarded "Tiger" once a year while we were out of state. As loving as he was the technicians always enjoyed taking care of him until we returned. The past several months "Tiger" had become confused in where he was and would cry when he walked. His appetite diminished and he slept most of the day. Sadly, on January 19, 2026 we decided to let our loving friend go in peace. Doctor Charlie let me hold my loving "Tiger" in my arms as he administrated the last shot. "Tiger" is gone but we now have the kind memories of him and all the wonderful care he received at the Animal Medical Center in Lehigh Acres, Florida. Thank you for all your care, Marshall and Sharon Long

The team at Academy Kennels provide such a family friendly feeling!! They put both our morkie as…read morewell as me at ease with compassion and genuine kindness!! And their prices are incredibly fair and more than competitive!! My family and I are so grateful to have found such a wonderful place to now care for our fur-babes for our grooming and boarding needs. Thank you Jennifer, Evan, and Donna for your love of animals and people!!

The group at Academy Kennels have been very good to my dog, Tiny, and provide a safe and enjoyable…read moreenvironment for him. We receive reports on his visit which I post to the refrigerator and guests love to read! It puts my worries aside when I have to leave him, when I know he will be cared for and happy at Academy kennels. DJH

I'm writing this with a very heavy heart after losing our dog, Cooper. This had been our clinic for…read moreabout a year and a half. The KNEW Cooper and all of his issues very well. We brought him to this clinic ($200) because he had stopped eating and was clearly declining. During the initial visit, they simply examined him and noticed nothing out of the ordinary and ran labs. The next day when we called for results they were busy and said they'd call back but they never did and between my wife and I, we had to call a few times to get response. they said they couldn't find the fecal lab rqst which was bizarre since we took a specimen to them and it was clearly outlined in the summary of visit and charges sheet...very annoyed and so I got some more of his feces and went back and at that time he was still in bad shape. They found the missing fecal results and we got the lab results back and explained by the girl at the front desk and determined his liver enzymes were elevated. Hmmm, ok...I had several more questions and finally got to speak to the vet directly who gave me more specific info that should have been initially given as opposed to me having to pry it out of them. He was in beginning stages of kidney failure. we were told that with the right medications to get him eating that he might have anywhere from a couple of weeks to a couple of months. So another $100 for medication to mitigate the nausea and meds to encourage desire to eat. That gave us hope and the sense that we had some time to stabilize him. The next day -- not weeks, not months, but the very next day -- Cooper died! Sudden and unexpectedly! We trusted that advice because we assumed the clinic understood how serious his condition was. Instead, we were left completely unprepared for how close he truly was to the end. I understand that no vet can predict everything, and I'm not writing this out of anger. I'm writing it because the lack of urgency, the reassurance that we had more time, and the decision to prescribe medication without the need to see him again created a false sense of stability. Losing him the very next day was devastating, and I wish we had been given clearer communication about the severity of his condition. Pet owners rely on their vets not just for treatment, but for honest guidance. I hope this review encourages the clinic to be more cautious and transparent when discussing prognosis, so no one else has to experience this kind of heartbreak without warniing! Additionally, "Details matter" - #1-to be told we'd be called back but we weren't. #2- being told they didn't do a fecal test which prompted me to have to get more and rush it over there and THEN, they find it. #3-The front desk girl processing payment for 2 more meds and vague info that prompted me to insist on speaking directly to the vet to get succinct information. #4- The hope given that the medication could get him to eat and that would've potentially saved him. #5-The lack of urgency that he's likely going to die. Almost feels like they knew and just wanted more money out of us. - just how it feels to us. Our perception based on this experience makes this "Our Reality"

horrible front desk customer service from paula so bad I didnt even want to see the doctor. People…read morelike this seem to lack the knowledge that they are the face of the store and were calling for our loved fur babies and when they act like they do not care well thats a little scary is it not.

Wonderful, kind people. Reasonably priced, Vet owned. She saved my boy's life last year!read more

I will recommend this place to everyone I know in SWFL. Kind, understanding, and compassionate…read morestaff. Olivia (the vet tech) is a true animal lover and Dr. Nicole Indrisek was energetic and ready to solve what was wrong with my baby. My cat Kurtis loved them both immediately. They listened to my concerns, offered multiple solutions, are open on Saturdays (YAY!) and were reasonably priced. 10/10!

I love this dog kennel. I've been taking my two dogs, Bodi and Tilly, to Busters Happy Tails for…read morethe last two years and have never been disappointed. I really like how they care for my dogs when I'm away and how they offer different desserts and services also. I have them give my dogs pup cups (icecream desserts for dogs). I also like how they have different rooms for different dogs' needs. And their setup of dog rooms is amazing with their built-in dog pools. Furthermore, I love the daily dog reports that they send to me via email when my dogs are being boarded. It's nice to see that on the occasions when I need to kennel my dogs, that both of my dogs don't seem to mind going to Busters Happy Tails. Awesome dog kennel!! Definitely recommend!!

Thank you for being opened on the Fourth of July and taking such great of your young man Keon…read more He is always so happy barking his head off as we turn down Andrea Drive. So glad he can have a day or twi each week with his buddies in a safe environment and caring crew. Thank you for all your so. We enjoy checking out they pictures each day.

First time user with this company to board our pet. The experience wasn't great and I'd highly…read morerecommend somewhere else. Here's the quick story: we dropped off on a Saturday afternoon and said we'd come back on Sunday at 4 p.m. Their windows to pick up on Sunday are 10:00-10:30 a.m. and 4 p.m.-4:30 p.m. by appointment only. So we agreed to pick up on Sunday at 4 p.m. with the employee on duty and the employee also agreed. We showed up on Sunday at 3:55 p.m. and waited until 4:15 p.m. No one was there and no one answered the door, which was locked. We called twice and left voicemails and we never received a phone call back. There was a sign on the door that said closed due to the Easter holiday. We picked up on Monday morning, the next day, at 7 a.m. and they charged us for the extra day, so total was $82 for the two days. They also charge $10-11 extra if you want "all day play." We asked why the employee said to come back at 4 p.m. to pick up on Sunday if they were going to be closed for the holiday and the response was, "didn't you see the sign?" They also keep all dogs in the back, and they don't allow anyone back there so no transparency which is very suspicious. I would not recommend this company and they've lost our business permanently. We will use another company going forward.

We had cruise booked, our normal pet boarding at her vet's was destroyed by hurricane Ian. So…read morefrantically been searching for place for our girl. Didn't like any of the pet boarding places. My husband &I drove to Ft myers from North Port to check out Preppy Pet. From time we walked in, they met our girl, they fell in love with her, and she felt comfortable. Day of cruise we took her there she at first didn't understand why we were leaving her, but she did very well. When we picked her up wk later she was happy to see us. We had pictures of her being silly. They impressed me, the employees do love the dogs & my girl knew that she truly loved her. She is very laid back loves to sunbathe and she had a great time there. Yes we worried because we never leave her take her everywhere with us/she is a service dog/medical alert dog. So she's very intelligent. If she was unhappy I could tell but she was happy. I am picky of where we take her for boarding. I was very impressed by the whole place. She will be going there again dec 2025. Thank you Preppy Pet Ft Myers for taking care of our girl she's our little girl even if she weighs 84lbs she's precious very sweet girl.

My dog had a horrible ear infection. Treatment didnt work at and spread to his eye. Twice treatment…read moreand still no healing. Took him home and spent $ 1000 more and still he is sick. That makes $2k and nobody can heal an infection. Wtf!!

My 19 yo cat spent a week with them. She LOVED it! I don't think she wanted to go home. She loved…read morethe attention and the interesting things she encountered. She even gained 1.5 lbs- which she needed. We'll be back.

Went in earlier today because my puppy has been having some skin troubles. I understand they are…read moreknown for the best prices but it's because it's cheap care and cheap materials. I walked in and the desk lady didn't even look in my direction so I sat down. When I started to look around I noticed how dirty everything was, dog pee on the floor, two cats being kept in a tiny cage. It got even worse when I entered the actual examination room. This woman was very rude and kept going on about how my dog probably had fleas because everywhere now is flee infested... About five flees had jumped on me when I went in that building. I didn't even want to put my dog down. Then she brought up how my dog needs shots which I already knew and was prepared to get going there, but after seeing everything I told her I would like to wait. She said "well youre not gonna find a better price anywhere else." Which all I could say to that was I can tell.

I personally had a great experience here! The Doctor and staff were very informative, attentive,…read moreand seemed genuinely passionate about their work. Dexter (my cat) is doing phenomenal since surgery. Appreciate everyone in the office. Thank you!