I was vacationing in Clayton when my car decided to act up. I took it to Phinneys and although the…read moreoffice said they were busy they did diagnose the problem within a day or two.I was very pleased with the service. I would definitely recommend them.

Richard came in a blizzard and towed my daughter's car, giving her a ride over an hour back to…read moreschool. He saved our day since we were no where nearby and couldn't help. We are so thankful for your help.

We recently bought a new Pilot from FX Caprara Honda. Everything about the experience was…read moreexceptional. Low pressure, helpful sales people. A good trade-in on our 13-year old Odyssey. The new car prepped and ready to go the same day. They carefully explained how to use all of the features that were completely new for us. We've been back once to have a CD player installed. Everyone continues to be friendly and helpful. We love the new Pilot. It's stylish and fun to drive. Gets almost 27 mpg on the highway.

I had junior help out with buying a vehicle. I looked at a few used vehicles and ended up settling…read moreon a 2022 Honda Civic Sport that had just arrived on a truck. The entire experience was enjoyable. He was very professional and easy to work with. He helped get the best prices and incorporated a military discount on my new vehicle. I would recommend this dealership to others.

Very Happy With the Service…read more I went in several times looking at new vehicles, and was never hassled by the salespeople. I spoke to Jamie Higgs and he told me about a great used Malibu which only had 17000 KM on it and it was 10,000 off of a new one. We test drove it and loved it. We decided to purchase it the same day. He was awesome in getting all of the arrangements made!!! The only thing I would change is I almost felt pressured into the extended benefits and am unsure I needed them. However, over all, an excellent experience. I would deal with Jamie the Fonz again anytime!! We love the car, just wish it had a bigger gas tank. Tracy and Heather Hunt

I have been to Gan Chev Olds twice and felt the need to write a review about the friendly staff…read more They are more interested in customer service than sales, and the employees seem sincere and genuine. Would recommend if you are buying a used vehicle.

My local Toyota dealer could not look at my truck for 3 weeks. So I called Waite Toyota they said…read morethey would work it in as soon as possible. 2 weeks later with little to no communication unless I called for an update..they looked at the issue at hand. The truck was in limp mode. Finally I recieved a call at closing time on a Friday saying they couldn't fix it due to a wiring issue in the dash. Parts were nonlonger available threw Toyota. Wierd. That being said the truck was a 2006 tundra SR5. So with lots of disappointment asked dif there were any options for me to find the part. No help there. I was also informed of a hole in the frame next to the bulk head. With disbelief I responded not possible it was just inspected 11 months ago. The sticker on the windshield showed an inspection due in a few weeks. Knowing my truck would not pass inspection they continue to charge me for labor hours. 3 hours labor plus tax on a vehicle they knew would not pass inspection in a couple weeks. I paid the bill and had a toe service go get the truck. 1 hour away. Upon picking up my truck one of the service people came out and told the man picking up the truck that mice had gotten under the dash and ate through all the wires. Also proceeded to tell him there were several holes in the frame. The gentlemen who picked my truck is called me and asked if I knew about these issues. Of course that is not the story I got from service when the bill was due. I brewed for a week over the integregratity of this service department I had never dealt with prior. On Monday I called and asked to speak with the top manager asking why his people carried out a 3 hour labor charge on a vehicle they knew wouldn't pass inspection in a few short weeks and asked for a refund. Dan was his name and said let me investigate this and i will call you back tomorrow. 2 days have gone by and i have not heard back. I guess the moral to this story is momey definitely a prior not the customer. If i had gotten an hinest call from a concerned department i would have said stop tight there dont do anything its not worth it..but noone called me and they must get that teachings from the manager who never called me back. ​I have to add the rollback driver took photos of the rotten frame and sent them to me. It would have been nice if the service department could have sent me the pictures and gave me some advice not to put any money into this vehicle.

Jon and the rest of team at Waite went above and beyond to get me in the right vehicle. I would…read morerecommend them to anybody in the market for a new Toyota.

Highly recommend AGAINST going to this dealership…read more 1. My husband and I tried to trade in a vehicle we owned that had a couple issues (we knew beforehand & had a quote on how much it'd cost to fix it) and they low balled us on a trade in price. The manager had said he searched what the NADA value was for our vehicle and told us it was only worth $1,000 when that was in fact a lie, and it was worth $3,500+ more. They wouldn't budge on giving us a better deal for their Jeep we looked at or a better trade in value for our vehicle. 2. There was a couple different vehicles that we had looked at and done CARFAXs on and two of them had come up that they had been in accidents. When we got there, the sales lady showing us vehicles said there was an apparent agreement with the owner (I believe) that they weren't allowed to sell vehicles that had been in accidents. Yet they still have at least two for sale currently. not fishy at all 3. They were extremely unprofessional and the sales lady was wildly inappropriate. The manager scribbled prices on a blank paper and typed up his own paper on what their NADA Jeep value was instead of an actual price from the online website. The sales lady kept saying inappropriate things about being promiscuous/asking if my husband and I gotten "frisky" together because he has some scratches on his neck (made from scratching a bug bite the previous night). Overall they weren't willing to work or budge with us price wise whatsoever, they were unprofessional, inappropriate, and not much of a help at all. My husband tried to contact someone afterwards to talk to someone above the manager we had seen that day and he didn't do anything either. The only good thing to come out of this was finding a different dealership and getting a great vehicle that was in better condition, a better price, and the $4,500 trade in value our vehicle deserved without having to negotiate with them at all.

My family and I recently moved to Watertown area from Seattle, WA to start work at Advanced…read moreBusiness Systems. Being a family of four with two small daughters both in school (5 and 6 years of age), we needed a second vehicle so my wife can take the girls to elementary school and choirs, etc... Since we were new to the area and deciding on buying a reliable used car with enough room for the family, we consulted both yellow pages and yelp pages when we came across Watertown auto sales with numbers of outstanding consumer reviews. We took a drive there one Saturday and Brandon immediately welcomed us and made us feel at ease. There were fresh coffee and pastry and the staff (Jay and Carvlle) were also very professional and courteous. After just couple of hours, we were able to make a deal on a beautiful 2011 Honda Pilot with low mileage and one year warranty. Brandon never pressured us and he was very accommodating. We are happy with our purchase and sure to recommend the business to our friends, family and neighbors.

I have purchased 3 vehicles from Ashie Motors, the only dealership I trust, there are NO Admin…read morefees, no pressure sales. They are very thoughtful and knowledgeable . John Ashie (Jr) stands behind the vehicles he sells even after the sale!

All of the cars I have ever purchased in my life came from this family owned business (I grew up in…read moreKingston). The owner, John, is an awesome guy who will do anything to ensure the customer is happy. He now runs the business with his oldest son, also named John. If there is something you have in mind specifically for a car, they will go out of their way to find it for you. This was the case when I purchased my latest vehicle. I wanted a particular model the car lot did not have in stock, but John found it for me within days. I have been very happy driving in Toronto traffic with my little Mazda 3! I have had no complaints with their customer service over the almost 15 years I have been a loyal customer and would not think of purchasing anywhere else.

I bought a car from Craig's Auto and I am very happy with the service that I received there and…read moreCraig was a very good salesman he treated me very well ,the car I bought had a few bugs but he fixed them in a very short time and I just love my new car .thanks Craig for the great service you gave me and kindness and the nice greetings from your beautiful dog Max..

Great experience! Friendly, knowledgeable staff. Got things done quickly but efficiently! Thanks…read moreagain, guys!!!

I was overcharged again on my purchase. manager called me an a hole. my wheel alignment still…read moreappears to be off.

Extremely unprofessional. No one spoke to me when I was at the dealership looking at vehicles…read moreinside or outside the first time. refused to talk about any of their inventory over the phone and was told they can only do it over appointment. Was contacted multiple times in the span of a week to make an appointment after telling them I would come in when I had availability. Contacted the sales rep I was talking to let them know I purchased a vehicle from a different company and received a text back saying "oh okay, well have you already purchased something? It Has been a week and I am still receiving texts and phone calls from multiple reps at their dealership.

We've never had a bad experience here. Purchased a truck with Ellis and he got us a good deal, also…read morehelped us to get out of a lease. They accept walk-ins for state inspections whereas many other places around require an appointment. The only downside is that if you come here, expect to stay longer than anticipated.

I can't speak for the 1 star reviews that you'll see but I can tell you that my experience was…read moreamazing. I've now bought 2 vehicles from this dealer and I got amazing deals on both. I traded 2 2017 Dodge Chargers for a 2018 Jeep and Ram. Others might have had terrible salesmen; ask for Nolan! He's more than competent and is willing to do everything he can to get you the best price. In comparison, we drove down to Cicero to that Jeep Dodge Ram (Burdick) and it was terrible. If you look at my Yelp profile you can read the review I did on them. Their dealership may appear better but it's not. This dealer here in Watertown is the best when it comes to Mopar. If nothing else, go in or call; ask for Nolan and tell him Tavares sent you.