I wanted to just get an updated eye exam because I needed a replacement contact lens. The exam was…read morecovered by my insurance but they added an additional $89 out-of-pocket for fitting which has never happened when I had Aetna PPO, but since Arizona no longer offers PPO through Aetna, I had to change to Blue Cross, Blue Shield Health Choice Pathway and Premier claims the only coverage is for the exam. I was planning to just get the prescription and order a couple of lenses online like in the past, and wasn't going to order the lens through Premier...I felt kind of dismissed and talked into buying it here and paying for a fitting which should be included with the exam, IMO.

I cannot say enough wonderful things about Dr. Sanders. He is, without question, the kindest and…read moremost thorough eye doctor I have ever met. During my exam, he went above and beyond to understand not only my vision concerns but also how my overall health might be impacting my eyes. For the first time in over two years of dealing with ongoing eye and health issues, I felt truly heard and not brushed aside. Dr. Sanders was on time, attentive, and incredibly compassionate. He took the time to listen, explain, and genuinely care--qualities that set him far apart from the typical medical experience today. His dedication and kindness made a huge difference in my visit. I also want to mention the office manager, Krista, who was equally wonderful. Together, they create an environment that feels supportive, welcoming, and exceptional in every way. I have never had a better experience with a doctor, and I cannot recommend Dr. Sanders highly enough.

Traveling and my prescription sun glasses were in my suitcase when my suitcase was searched by TSA…read more Sadly they were damaged in the search. While the Airline is working to compensate me for this, I still had the urgent need of 1) glasses that needed adjustment from being bent out of shape 2) scratches that needed to be buffed out and 3) a new eyeglass case. In a town where I know no one I chose a national brand place to start with in my search of getting my sun glasses at least usable. I am visiting the desert after all. I stopped in here for those reasons. Colby Watts greeted me with calm, quiet professionalism. While he was not able to help me with the scratches issue he did, 1) recommend a place that might be able to help 2) adjusted my glasses so they fit once more 3) gave me a new eyeglass case all at no charge. It was truly a pleasant experience and I would recommend this pace for all your eye care needs. Thank you Colby for easing the stress of a bad situation. It is truly appreciated.

I bought both my glasses and my sunglasses at LensCrafters. They were very helpful and very…read moreinformative. Don't put your sunglasses in the overhead compartment in your car! Could do damage! Don't use the cleaner for your television on your glasses. Could damage the lenses! Love my glasses. Love LensCrafters.

Highly professional, friendly and knowledgeable. The staff…read moregoes above and beyond to help and educate their patients. Absolutely owe a lifetime of gratitude to Dr Skye and Riley!

The WORST. Dr john Markham actually said to me "Bob you're getting older and don't see well. Get…read moreused to it". After seeing competent doctors my vision is 20/20

The staff is friendly and knowledgeable. There is a great selection of frames to choose from. The…read morepricing is very reasonable as well. It's why I go back for all my family's eye glass needs.

A few years ago I needed new lenses for my Oakley sunglasses and the staff there was not only…read moreefficient, but friendly & fun to deal with. With a new prescription for reading & distance glasses, I went back to them. They have a large selection of frames to choose from. Aaron directed me to them, gave me plenty of time to choose and set up my orders. All of it was pleasant, professional and easy. I haven't gotten the call to pick up my glasses yet but I'm not expecting anything except another good encounter! They know what they're doing there.

I took a friends prescription glasses to Walmart to see if they could put the lense back in that…read morehad popped out. He is an 81 year old disabled Veteran who lives next door to me. I try to help him as much as possible. He cannot see clearly without his glasses and really needed the fix right and in a hurry, I tried to fix them but soon realized it was above my paygrade and I needed to take it to a professional. He told me to take them up to Walmart because they had been so helpful before and didn't even charge him for the fix that they had completed in just 5 minutes. So, I did as he asked and found the ladies,Selene and Sandra, at the vision center to be very helpful and glad to fix them again at no charge. I would highly recommend them for all your vision needs.

I have been going to the Vision Center at Walmart in Prescott for the past six years. I find them…read moreto be very professional with excellent customer service. Bri is the General Manager and she made sure that my experience was very positive. My observations from the waiting room was very insightful. It appeared that the patients were all be attended to with the upmost care. Each one was given the break down of what the co-pay would be along with any additional service if so desired, e.g. vision field test. They were no hidden costs at the end of the visit. I would highly recommend this location for all of your vision needs. You will not be disappointed.

So far it was a very general exam nothing out of the ordinary. I wish there sunglasses selection…read morehad more options and more current frame styles.

No problems with the doctors or my surgery, but some people on the staff have been rude and…read moredismissive. I was sent a bill for a $275 copay that I had already paid on the day of my surgery back in April. I called billing but no one was available. I left a message but no one returned my call. i called again later and was told the entire billing department was at lunch. The person hung up before I could say anything else. I called again this evening and was told that the office was closed. I asked if my call could be transferred to billing so I could leave another message for billing to call me first thing tomorrow morning. In a rude manner, she told me, "I can't do that so I'm letting you go." She then abruptly hung up. This hasn't been the first time I have encountered a staff member who was curt and unpleasant. It seems that the staff members who call patients or who answer the phones in the office are frequently dismissive and unprofessional.

I foolishly sat on my brand new prescription glasses, damaging the frame on…read morethe bridge to where they were about to fall apart, and sending me back to my old glasses as backup. I dropped into the Premier Eye Center in Prescott where I was helped by Valente. To my utter amazement he took both pairs in the back room for about ten minutes and swapped the new lenses into my old frame. Voila! The best part? He did it for NO CHARGE! Unbelievable care and service! Scott

Dr Bundy Rocks!!! I had irritation and itchy eyes and went to see what could be done. He educated…read moreme on the BlephEx cleaning. It was incredible! My wife noticed that I wasn't itching my eyes anymore. His entire staff was friendly and helpful and I highly recommend them.

What a great find! I was very impressed at the quality of the services and products these folks…read moreoffer, and talk about nice! Everyone here is great and they are local... My glasses are perfect, the frames are wonderful and a 2 year scratch guarantee with Crizal Transition progressive lenses - which they even made 1/2" bigger for me - well it's more than I hoped for!

From the owner: We are a full service, family owned and operated, optometry practice. Located in beautiful downtown…read morePrescott, AZ, in the Depot Marketplace. We have been happy to serve our community for the last 38 years and hope to continue to do so. We do routine, contact lens and full eye health exams. Our doctors diagnose and treat many eye conditions/diseases. We are the vanguard to your eye health! We take many insurances. Such as Medicare, Medicaid, VSP, Davis, FEP Blue, Vision Care Direct, Sightcare, BC/BS, Cigna, Aetna and so many others. :-) Call or come by to schedule your appointment!

Dr, Geiler is a professional! It is unusual to find a doctor so knowledgeable and dedicated to his…read morepatients. He is definitely my "go to" doctor. I know patients who have gone to his dad and Todd for decades. That says a lot. They know they will receive the best care possible. I'm eligible to see the optometrist at our local VA. I choose to go to Dr. Geiler because I have the utmost trust and confidence in his ability to always properly take care of my vision. Just think about how valuable our eyes are, especially as we age. We need all the professional help we can receive. In summary, I would always choose Dr, Geiler over any other optometrist in the Quad-Cities. Thank you and your dad, Dr Geiler!

The Wall of Uncaring Front Office staff prevented that opportunity. There is something wrong with…read moremy vision. My primary care said, "you need to see an ophthalmologist" and wrote a referral to (direct) the Doctor's office (I rec'd a copy, waited two or three days, no call). I figure, and my inflamed eyes indicate so as well as a vision anomaly, that I "need" to see Dr Geiler. When I called the answering staff was very 'cool', I said I had been referred, "aah,ahh" and I thought I needed to see the doctor. 'Well, we have an appointment in middle August (three weeks out) ..?" When I mentioned I was a referral because of an observed 'issue', she said, "Well, that's all we have.." COMPLETELY indifferent.. that is NOT the Doctor's fault (he should try booking an appointment when they don't know it is him calling) BUT absolutely no help, concern, care, or even offering to put me on a cancellation list. I've heard that medical practices have a hard time getting 'caring' people. True? [Edit - as I was concerned about my vision I reached out to another eye care professional, M n M, and WOW.. Holly was extremely professional and kind. Said they had a busy schedule "but" because my primary care had noted the eye issue, she felt it should be seen 'sooner rather than later' and would get me in Monday (two days hence) in the AM. She asked questions about my vision, floaters, haze, various other questions. THAT is a GREAT front end! ]

Dr. James Arthur and his staff at M & M Eye Institute deserve recognition and respect for their…read moreprofessionalism, knowledge, friendliness and compassion for going beyond in providing excellence in eye exams. This was my first eye visit at their office and I will continue to be a client of theirs for life as well as refer others. Also thank you for keeping up to date with state of the art technology. Your eyes are your most valuable asset..........And you're in good hands with Dr. Arthur and his team at M & M Eye Institute. Helen Boland