Hands down the nicest experience I have ever had at a mechanic shop. The guys working were so…read moreincredibly helpful I couldn't ask for more. So here's why : I came up to visit my best friend in Chico. I live in Southern California and drove 550+ miles in my old beat up Honda Civic. On my way home, barely 60 miles in on my voyage, my car started to overheat and I immediately had it towed back to Chico. I took it to these guys at Accurate Auto the next day, and they came highly recommended by a mechanic friend that didn't have time to look at my car. They said they would check out why it was over heating and needed it for a couple hours- no problem, any shop would say that, especially since they already had a few cars being worked on at the time. They had me sign a paper saying what I agreed to have them check out, it literally said "check for overheating", and an estimate of $0.00. (WOW- no one in SoCal charges absolutely NOTHING to look at your vehicle.) I get a call about 3 hours later and the mechanic said they did not find anything wrong with my car. They ran smog diagnostic checks to ensure my head gasket wasn't blown, checked the entire system for leaks or cracks in all the hoses and my radiator, checked the belts, fan, and ensured the water pump was working- nothing wrong. I was so glad to hear that nothing was wrong and the probable cause was due to low coolant and the 104 degree heat. So I came to pick up my car about an hour or so later and the mechanic told me the same thing as he did over the phone. He also said he let it run for 45+ minutes to see if it would overheat again, and still nothing. I told him how thankful I was that he looked and inspected my car for any possibility of it overheating again, especially since I live so far away. When I asked how much I owed him, he said nothing. I asked, "Seriously?!?" And he responded by saying "Well I couldn't find anything wrong with your car, how could I charge you for that?" I was completely in awe. I nearly cried because you cannot find that kind of kindness these days. I was scared that being a young female in an auto shop I would get taken advantage of and have them tell me various other things that needed to be done for a pretty penny, but nope, not with Accurate Auto! I HIGHLY RECOMMEND this place, because not only are they friendly, but they're HONEST. I could not have gotten this high quality of service back home where I live, and I appreciate this SO much. I was looking to pay anywhere from $40-$125 for this service, running tests and whatnot (a normal price for this kind of service in SoCal), but I walked away with peace of mind and a thankful heart for the people that run this business. By the way- I made it home safely, and the car ran perfectly. Not one sign of overheating. I can only thank the wonderful people of Accurate Auto for this peace of mind. THANK YOU THANK YOU THANK YOU! Seriously- if you need work done on your car, and want an honest job done, go here. They're 1000% worth it.

I really recommend this shop over les schwab, these guys know more and can do better. plus it's a…read morelocal small business that you'd be supporting.

If you like overpriced condescending mechanics...this your spot. I would never recommend this place…read moreto my worst enemy. Always complaining how he has nobody to help him. Keep looking for a more reputable place.

I can't say enough good things about this place. I've been all over Chico looking for a reliable…read moremechanic. I used to take my vehicles to A&E Automotive, and they did okay work. If you want amazing work and to have the problem fixed at a great price with complete honesty and transparency, go to Mike's Automotive! I went there because I had a leaking fuel line. I was quoted at other shops at unreasonably high prices. I had never been to this place. My aunt went there when her truck wouldn't start and she was stuck in Chico. They were incredibly kind and honest with her. So, when my truck started leaking diesel fuel, my mom and aunt both recommended Mike's. It's worth mentioning that the work they did was done back in April. This review is being posted in June because I wanted to make sure that the work would hold up, and it has. The prices and service was so great, I had them fix my rear fuel tank, change the oil, and do a tune up. All of this was still less than $1,000.00 and was amazing quality. This place literally saved me more than $1,500.00 and I can't thank them enough. This place is not very well known but it needs to be. Big chains may have history and reputation on their side, but you'll end up regretting the cost, quality of work, the lack of honesty, the time wasted if the job isn't done right the first time, and the really impersonal people that see you as another dollar sign. If I ever have problems with my truck that I can't fix, I'm going to MIKE'S AUTOMOTIVE!

These guys are amazing! I took my lowered dodge charger here for an issue I was having, they gave…read moreme a suspension inspection. They gave me a really detailed diagnostics of my issue for NO CHARGE! 100% would recommend!

Everything went well. They are true professionals and are courteous and informative. I trust this…read morebusiness.

Brought my 2003 Chevy Silverado. Craig did some wiring for electric fans. Also, got an AC unit…read moreinstalled., as you can tell. The wiring was bad blew up the AC he fixed it. And try to charge me for the wires. That I already paid for as you can see in the picture. There are bare wires, and the wiring was supposed to be clean as you could tell. It is not when they did the wiring. They also unplugged my trailer brakes when coming home from Fort Bragg, my family and I came about 2 feet from crashing into another car. My family was very scared. Be very cautious. bringing your car here

Excellent service and prices, very knowledgeable about automotive repair !…read more Glad I found a good mechanic to maintain my truck.

Great prices. Always willing to do what ever I needed done to my exhaust and quick too. Highly…read morerecommend.

Steve is great. He got my exhaust issues resolved quickly. Good quality work at a reasonable price…read more Highly recommend.

Great guy very funny will come by again to chat…read more Took my car in for a diagnostic and repair, and honestly couldn't be happier. The team was upfront about pricing before touching anything, explained exactly what was wrong in plain English, and had it fixed same-day. No upselling, no surprise charges on the final bill -- just honest, efficient work. The shop was clean, the staff friendly, and my car's been running great since. Rare to find a repair shop this transparent and reliable. Highly recommend to anyone in the area needing trustworthy service. H U

Took my vehicle in a for a coolant leak. Vehicle was diagnosed, estimate was provided along with…read morepictures of the issue, and the repairs were completed within the timeframe provided after authorizing. No issues with the work or the experience inside the shop. Would go back again with any future vehicle repair needs. Thank you!

I could rave about Chico Care forever! I have taken my Lexus there 2-3 times now and they have…read morereally saved my bacon. The free rides they provided me really were a HUGE help, and the office staff (I'm so sorry I can't remember names!) are super friendly and efficient. I was in a bind with an alternator that went out and, as with Lexus, the factory one was pretty pricey. Being honest, the lady on the phone told me they won't install anything other than OEM for something like an alternator when I told her I couldn't really afford it at that time and asked if they'd install a cheaper non-oem one. So she then did some more digging and was able to save a lot of money on an OEM she found but it wouldn't arrive until the next day and then they'd install it. I was so thankful. BUT THEN! She called a few hours later and said that the owner actually went out and found one locally and picked it up for me, it wasn't the cheaper price but they still honored the price AND my car was already done and ready to pick up! This saved me from having to arrange for a ride from and to work from Paradise the next day to pick up my car. Just outstanding customer service and great work. There's no pressure and they really really know what they're doing. I would take any car there they'd work on, not just Toyota/Lexus. My mother in law also has taken her Toyota there for over 15 years. I very highly recommend them.

Almost 2 years now and still taking my 2015 Camry Hybrid XLE to Chico Car Care…read more Great service, fair pricing and work quality are why Winston and I keep coming back

There aren't enough characters to write how great this shop is. They have helped countless times…read moreand always found ways to save me money. There is a reason why they book up fast. Don't waste your time/money at other shops. Just go there and they will fix it right the first time! Highly recommend!

Jeff and team stand by their work and I trust them completely with my Kia Forte! I'm new to Chico…read moreand had a few bad experiences with car service until I found A & T Auto. Thanks guys