An alteration shop that Only does military uniforms so if you need any of your regular clothes altered or patches this place is a no go , so much for convenience! read more

Have brought my uniforms for alterations many times with a positive turnaround. Good costumer service. Currently because of the COVID19 guidelines their costumer service hours have been shortened big time and thats a huge turn off. If you need your uniforms altered quickly this is not the place to go. Service takes 3-5 business days, and now with shorter hours probably longer. read more

Fort Bliss Alteration Shop - New Hours due to COVID19 - Sewing & Alterations Near Me - El Paso, Texas

I read reviews and foolishly went against them, as my husband has always had decent service from here. FYI, even though they say they do dresses, just don't bring it here. Mine was hemmed uneven, then they tried to correct it but because they had cut the material already. The only thing they could do is shorten it more on the other side.... this was a long gown. While some people may not be able to tell, it's now too short. A $300 dress with tags still on it. It's still uneven on one side. So no dresses will ever be altered here again. * I would like to note the manager did offer to make the seamstress pay for a new gown, since it was not done to my liking and couldn't be fixed. Unfortunately I don't believe that it would have been back and altered in time for the event next Friday. She was truly sorry and waved the fee (rightly so honestly). read more

Where to start. Well this place is a real racket. Not only is it a huge charge just to get things sewn up, but they charge extra to remove the Velcro and other patches to replace, they don't even offer any dry cleaning and might just forget to sew something small like, oh say service stripes on the sleeve. I don't know which is more absurd, that they don't offer dry cleaning or that the cleaners don't do simple alterations. What's more annoying is that it takes them a week for a simple job and it added up to over $40. Go literally anywhere else, at least most other places offer dry cleaning if they make you wait a week. And they won't forget to sew everything you order. All you're getting is convenience as it's right next to clothing and sales. That's about it. You're not getting dry cleaning or reasonable prices. read more

It's your basic alterations shop here on Ft Bliss. The majority of their bus less comes from Military persons getting new badges / ranks / stripes etc seen on uniforms, and from persons getting uniforms slightly altered (taken in, let out blah blah). It's an AAFES ran place so it has AAFES type prices. It's got the same generic logos all around just like the on post Barber Shops and Shoppettes and so on. The prices are fair-ish. Although I find it disturbing, yet funny, when the AAFES logo had a sign on the wall listing all their prices for things and this' and thats'... Getting name tapes made is a certain price... But ONCE AGAIN (4th time now since I've entered this mans Army) we've changed uniforms AGAIN... And there's a simple word doc printed out and taped to the wall with bold letters, listing the price of the new OCP name tapes ... Which GO FIGURE, happens to be $1 and some change HIGHER than the standard price listed on the AAFES sign. In other words, it's the EXACT SAME PROCESS..but because we ALL have to have them, they were like "F-it, let's just charge more.. What they gonna do Mayne? NOT buy them?!?" Then I assume they all rubbed there hands together and evil laughed as their pupils got larger and shadows fell over their faces... Or something like that. But they're right... What can we do? I don't own a sewing machine, or OCP fabric. Oh well. So need names tapes? Rank sewn on gear/ACU-OCP/ASU/other items? Need uniform taken in because you just came home from deployment? Need uniform let out because you just came home from TDY? Need pant legs lengthened a little because you finally decided to wear your ASUs at your waistline? Stripes Mayne... Right next to clothing and sales in freedom crossing. read more

If I could give no stars I would! Horrible!!! Husband had SGM rank put on and they didn't line the rank up at all. We have since PCSed. I am so upset. read more

Fort Bliss Alteration Shop - Sewing & Alterations Near Me - El Paso, Texas

1 week turn around, if you want it earlier they use a special needle and machine so they charge $10.00 rush fee.SMH.. Go to G.I supply off post. They do it right away with no extra charge. read more

They need more employees or someone to come in a look at their processes to make this establishment more efficient. It's much faster at an off post establishment. Drop off took 30 minutes and pick up took 30 minites...for 1 item. There was really no line..maybe 3 people in front of me. For some reason, this place is extremely and painfully slow. More than likely I will not come back. read more

Horrible. Had my ASU jacket altered. One sleeve clearly too long. They refused to fix their error; charged me to redo their sloppy work. Not courteous. Not quality. No values. Stay away. read more

Terrible. They can't deliver on their promised time. The girl at the counter is rude and unprofessional. Avoid at all costs and go elsewhere. read more

Pretty terrible, line takes super long every time, they weren't ready a day after the date they gave me. I showed up after the "week turn around" and still had to wait for them to finish up... the prices are not the cheapest and unless you have 30-45 min to wait for 4 people to be helped by the most unorganized unprofessional alterations shop I suggest going somewhere else. Whoever does the contracting for these people should really consider changing the company to provide their soldiers with a better product. read more

The manager bases the cost of services on your rank. I try to go there in civilians, but always get the hey Sir when one of the Soldiers spots me. This is an unfortunate attitude that the lady thinks she can get away with since she is related to the owner in some way. The lady that does all the work can't quote you a thing, only the greedy one that is stuck to the cash register (the manager). The manager doesn't understand that this is not permitted in the United States and is the type of business that we worn Soldiers about. Too bad it is on base. She tried to charge my wife $90 each to shorten two simple dresses once one of the LTs called me Sir. Go off base for military alterations out the main gate. For dresses and civilian clothing go downtown for good work and nice prices. $35 total downtown to take care of the dresses. read more

This review is based on three separate transactions over the approximately the past 4mths. The first time I needed a rush order and the work was fine and on time. The second time, they totally mauled a jacket Ive had for 18yrs. This last time I needed another jacket and skirt for rush order. The promised date and time was yesterday after 5pm. The work had not even begun when I went for pick up this morning. I had to wait for them to locate the jacket and skirt and had to insist the work be completed immediately. The manager informed me they recently overhauled the management team and are working to improve turn around times. I found my jacket and skirt alterations to be well executed. The manager personally ensured the work was flawless. I was originally only going to award only one star, however since the new manager took time to apologize for the oversight and broken deadline, I upped my rating. I hope next time I dont have any complaints so I can rate higher. read more