I have had an okay experience with this tailor. Sure there is always a line, but folks keep coming…read moreback. Proximity makes it easy, but there is another tailor across the street - if it were that terrible. I left some items to get items sewn on. They had a plan to have the work done and ready for pickup within 7 days. The items were ready when I came to recover them and I had the next item ready to drop off - for pickup in another week. The true test is what I get back this second time. I left an AGSU jacket for a patch sew on. If you know the belt is probably the most important piece of that jacket... you lose the belt, you can assure yourself of having to get another jacket. Anyways, mine is sewn onto the jacket... I took a photo, if I don't get it back, we might "have a problem, Houston." Sarah worked the desk when I came in, and she was very helpful in getting my items to me. She also helped me hunt down my unit insignias for the shoulders. So, I was impressed by the friendliness and courtesy shown me by the staff on the two times I've been. PROTIP: If you remove your own old patches and velcro, you will save yourself some cash, as there is a charge to remove those items before sewing the items you do want on. Parking is a little weird, if you approach from the north, you may have to navigate around the building to get access to the parking lot. So far, I'm pleased with this sew shop.

Efficient service and friendly staff. They take meticulous notes if you wish to get custom items…read moresewn or fixed. Worth every penny.

I only come here for my alterations! They do beautiful work for a reasonable price. For example, I…read morewent into an alteration shop near Angry Owl and she wanted $15 to hem a pair of work pants no lining. Davila's only charged me eight. They are good people who are honest.

I would rate this place 0 stars if possible! Owner was very rude and unprofessional when my husband…read moretried to get some shorts altered. He wouldn't even let him step foot inside the business. This is ridiculous and this place should really just close if this is the way they treat customers. You're better off not wasting your time here and just going somewhere else for your alteration needs! Would NOT recommend this place.

Hours of operation showed 9:30 -6 Mon -Fri, you arrive during that time window only to discover a…read morehand written note indicating lunch 1-2 pm. Should not have that been in the listed info posted.

this lady is a nightmare she needs to retire. I truly believe she's got dementia. She fixes half…read morethe things forgets the other half doesn't charge the correct amount what she charged tell you to pick up things weeks later you go by they're still not ready. This lady needs to retire. She shouldn't be doing business

Spanish-speaking and cash-only…read more My Spanish is only so-so but I've always been able to communicate and have even learned a few words related to sewing here "Cuál es la palabra para...?" The proprietor is very nice and friendly. I've been a customer for over a year at OK Tailor and they have done a great job on all the repairs, hemming, alterations I have given them. Prices are very reasonable; work is always done by the agreed-upon date. Highly recommended.

My wife needed to get her dress altered but had a short frame, not only did they complete the work…read moreto take the dress in and redo the bodice they did it quickly and it looked amazing! Definitely recommend them as they are also amazing value!

I've always found it challenging to find a reliable and quick alteration service, but Golden…read moreMachine Alterations has exceeded my expectations every time. Gabi and Blanca are truly exceptional--they offer dedicated, professional, and friendly service that makes the entire process smooth and stress-free. Their attention to detail and commitment to customer satisfaction are evident in the quality of their work. I highly recommend Golden Machine Alterations to anyone in need of fast, reliable, and top-notch alterations. A fantastic local gem! They also offer a great value. Siempre me ha resultado difícil encontrar un servicio de arreglos rápido y confiable, pero Golden Machine Alterations siempre ha superado mis expectativas. Gabi y Blanca son realmente excepcionales: ofrecen un servicio dedicado, profesional y amable que hace que todo el proceso sea sencillo y sin estrés. Su atención al detalle y su compromiso con la satisfacción del cliente se reflejan en la calidad de su trabajo. Recomiendo ampliamente Golden Machine Alterations a cualquiera que necesite arreglos rápidos, confiables y de primera calidad. ¡Una joya local fantástica! Además, ofrecen.

As a petite woman, Golden Machine is my go to for every single piece of clothing I own. Simply the…read morebest. Locally owned. Thank you Golden Machine!!!!

Sarita and her husband Joe are real fixture of the El Paso fashion scene and a benchmark of…read moreexcellence for their clothing alteration. Last year Sarita did an alteration that was complex in a very short period of time. She is known in the community for the best alteration and her honesty. She will tell you the truth whether a garment fits or not. She does not back away from any work. Because she was trained as a tailor she also understands garments from inside out and brings a deep knowledge of best practices for alteration. We are blessed to have this family owned business in El Paso! #supportelpasoloacalbusinesses

I highly recommend Sarita's for alterations. I called around because I was looking for party…read moresleeves for my husband's ball shirt (Army). They were very friendly when I called and said they hadn't heard of it but would give it a try. The person on the phone said to just bring it in. My husband took his shirt in and he said it was an easy experience. We picked up the shirt three weeks later, like quoted. The shirt was perfect! The price was cheaper than quoted on Etsy. Such a great experience!

I know they are very busy and sometimes slow, shows how many people go there, the other place is…read moreslow also, If your not in a rush, they are OK, I have had all my alterations done there, I am OK with them. CW2 I.M.Garland

Was promised same day work. Well, work was not even started…read more Called the next day, and she said give me 30 minutes. Showed up, and she had not even started. Horrible service! Go somewhere else!!!

If you wanna get charged for the privilege of paying for work that's not actually getting done,…read morethis is the place to go! I picked up my shirts and they still had stains on all the collars, on all of my shirts. It's as if they just took the shirts and hung them back up and then gave them back to me on the pick up date. When I dropped the shirts off, I specifically pointed out the stains on the collars and ask they be treated. I don't understand how this is so difficult because my podunk dry cleaner in Hawaii was able to take care of these shirts with no problems, consistently, and we live on an island with limited resources. You get one chance to get it right. If you can't even provide the service as requested, then that's it. You know it's bad when I have to take time out of my busy schedule to write a review like this. Every time I see my shirts hanging on the rack with the stains on them, it bugs me enough to warn people about the lack of service this establishment provides.

This is how a company should run their business. Never had a problem with my kiddos dry cleaning…read moreuniform for band/orchestra. They are willing to help any way they can. Thank you to the staff at Custom Cleaners & Laundry for what you do.

Best in the business. Was able to see us on a very short notice during non business hours for an…read moreemergency. Was very friendly, professional, and did such a good job. Thank you !

Alberto has always done a great job on the projects that my husband and I have given him over the…read moreyears; from creating costumes to making alterations on jeans, he has done it all for us, and his work has been excellent. He is also a very pleasant person to deal with.