We absolutely loved our experience at Pacula Diamonds! My husband and I designed a new bridal set…read morefor me! After wearing his grandmothers ring for 5 years, it was time to put it in storage for safe keeping. We met with Rich, the owner, twice to design what I wanted, and then choose my diamond from two options he found for us. My husband then met with him a 3rd time to make a payment and choose finishing touches as a surprise for me. The diamond ring is stunning, and the two accent bands fit perfectly! I wanted a marquise diamond for years and could never find one I liked for a reasonable price, this was actually cheaper to design my own from what I was seeing at other jewelers chains!! The bands are not connected so I can interchange them as I want, or wear the plain band when painting or working out! The ring box actually lights up too, such a cool touch!! Highly recommend Pacula diamonds to everyone shopping for fine jewelry, especially a bridal set! Edit - men take your bride to be here if she knows it's coming and if she is picky, it's worth it to have something she will adore forever

I was in town for a wedding and desperately in need of taking a couple links of my watch. After two…read morefailed attempts at Kohls/ Kay Jewelers and several phone calls I finally came across Pacula Diamonds and spoke with Richard on the phone. He informed me that not in the office that day because he was about to leave town for vacation and he gave me the names of a couple other places I could call. After that did not work out Richard called me back and told me he could meet me at his office in ten minutes if that worked with my schedule. I received hands down some of the best customer service and I will definitely be keeping Richard in mind for all future custom jewelry needs!

We were looking for ear rings or necklace for our wedding anniversary, and Steve worked closely…read morewith us in choosing stones and settings. He is a very professional jeweler, and the results dazzled us! The jewelry appraised far above our expectations, and shipping was as solid as the jewelry - very professional and fast.

My husband and I had my engagement ring custom designed from here. We had the stones, but needed A…read moresetting to incorporate them since they were different sizes. Steve did a fantastic job! We were living in Louisville, Kentucky at the time, but there was never an issue with communication. It has now been almost 7 years and my ring is still perfect and amazing!

Outstanding experience! We met with Bob to sell some of my grandfather's treasures that he had…read moresaved (primarily a range of collectible currency). Bob went above and beyond to make the experience enjoyable. He told us what the items were specifically and their current value with such expertise and kindness. We were pleased with the buyout process and the amount received. Everyone at Fairfield's is professional and welcoming. Michael, the jeweler gemologist, has such a passion for what he does and wealth of knowledge that we enjoyed every moment speaking with him. We will definitely be returning to Fairfield's in the future to both sell and purchase. Definitely an all-star experience.

Fairfield Coins is a great place for everyone from the most experienced to the beginner. Advanced…read morecollectors will be able to find key dates and high grade certified coins. Beginners can get guidance from an experienced staff to help. Someone who just wants to sell coins can always rest assured that they will give you a Fair price for your coins. They also have one of the largest selections of jewelry in the area. If you are looking for an engagement/wedding ring you want to compare. My kids compared and they were able to get higher quality rings at a far more reasonable price.

Friendly, knowledgeable and welcoming small family-owned jewelry store. Superb service and quality.read more

My fiancé and I just purchased our engagement ring and wedding bands…read more We decided on a smaller jeweler because of the Covid virus effect on them. We are so glad we did!!! The personal time, treatment we received was wonderful. It just so happened the engagement ring was there and they sized it on the spot. Less than a week later the bands were in, we arrived before the store open. Steve Shannon was in saw us and let us in and took care of us. Once again resized the rings as mine are a double band on each side of engagement ring. His daughter works with him and she is such a "jewel". We would highly recommend Shannon Jewlers to everyone!

What an amazing store. Professional, kind and very fair on prices. The best in the area.read more

Not knowing for sure if this is in Warsaw, but if it is.....FANTASTIC!! Employees are so helpful…read moreand friendly. They get to know you and your likes! The designers are great as well! I could go on and on BUT if you're looking for something unique they have it or can make it. Their prices cannot be beat!!! You just HAVE to go see for yourself....you will have found your favorite jewelry store!!

I bought an engagement ring here a couple weeks ago. Overall fantastic experience. The staff was…read moreall very kind and patient with all my questions. They were also very prompt and finished their work on the ring I chose early and notified me so I could have it sooner. I am a loyal customer to them now, will go back 100%

The sales lady was very rude and pushy, not helpful. One bit. The store was empty of pure quality…read more The prices are not suitable and when talking with the clerk, she made me feel being little.

I brought in a couple of sentimental, older watches for repair at Bradley Gough. According to the…read morecompany site, they are "experts" in watch repair and offer everything from battery changes to quartz movement and crystal replacement, etc. No job is "too big or small" for them "to handle," in their words. My watches had mechanical issues (they simply aren't working), which I thought was a battery. When I came in to pick them up, I was told that it wasn't a battery issue. I then probed further, but the gentleman who was "helping" me shrugged his shoulders and told me they were not able to figure out the problems. I then asked if that was all, and he nodded and said I should take them elsewhere. He was actually quite rude and standoffish. So, it turns out, Bradley Gough are not "experts" in terms of watch repair and the information on their website is misleading. Which leads this potential customer to question whether they are experts at anything. Of course, maybe I was deemed not "important enough" as a customer, given what I came in for. After all, repairing a watch is a far cry from an engagement ring. The interesting twist is that I am actually mulling a major jewelry purchase, and was considering Bradley Gough. However, I will surely take my business elsewhere after this poor display of customer service and credibility.

I'm surprised I'm the first person to review Bradley Gough as it has been a staple in the Fort…read moreWayne jewelry business for years. My husband is a big fan of their brands, designers, and customer service and has purchased me many gifts from here throughout the years. We ended up buying my engagement ring and our wedding bands here and were impressed with the quality and brands available. The staff is very helpful and friendly and the store space is beautiful. Jewelry is tremendous, lasting quality. I stop in when I drive through Fort Wayne to get my rings cleaned and I am always welcomed in and given back my jewelry with all its original sparkle. My husband and I will continue to be loyal customers.

Sugar Love is a a great shop to add to the growing boutique rage in Fort Wayne. It's location is…read moreoff Coldwater before you hit Dupont- nestled into the Woodland Plaza strip. It is great to see a boutique up north! The atmosphere is very fun. Tons of clothes, jewelry, and little "gifty" knick knacks. A great shop to stop in when you feel like avoiding the crowds at Glenbrook. I love their clothing selection. Ranging from active wear, t shirts, casual, to fancy dresses. There is something for any occasion! They have you covered for simple and cute or something that stands out! Customer service is on point. I have always been taken care of there and I think that is the benefit of shopping at boutiques. They are willing to help you shop, pull items for you, and get everything organized for you in their fitting room. On my last visit I also found out they are expanding! WOOHOOO! They are to be adding more accessories and need more room for their frequent shipments of clothes.

I had horrible customer service. I was in the store for 30 minutes and not one of the associates or…read moremanager acknowledged me. There were 3 workers and 4 customers, so they were definitely not too busy. It was an awful experience and I will never be back.