I tried oak street. I had been very sick and on disability soc security for 14 years. You can…read morenever reach the office, it's always... I will call you back and you play phone tag for days. They say they spend more time with you in n commercials... nope... they say.... we save you money.. nope.... We care more....nope.... I left went back to Parkview. Type of care oh they want your person and money but better care nope. I'm just done with oak street and think you could really work on improving your care needs for your patients. The type of care you give is great in the commercials but in real life I was very very disappointed.

Fantastic experience working with the team at Oak Street Health. I am managing a relative's health…read morecare needs long distance. They have far exceeded my grandest hopes for getting the care needed. Everyone I have worked with at Oak Street from the first phone call with Bianca, to conversations with Laura, the team social worker, to the transportation folks and all the way through the first annual visit with Tammy have been very kind, thorough, and relentless in their pursuit of the best possible outcomes. I am very grateful for Oak Street Health!

I'm a frequent flier due to an ongoing illness. I absolutely despise coming here and being…read moreadmitted. There are tons of pros and tons of cons for me the cons outweigh the pros. They have valet which is awesome when you're to sick to walk from the parking lot to the entrance. They offer you a wheelchair if you need one when you walk in. But getting someone to push is is a battle. Half the staff if very nice. The doctors however aren't. They lack communication and they think of reasons to keep you there. The lab team is also a hit or miss with good lab techs and not so good ones. The staff doesn't listen to your needs and they always require extra things needed before you go home. There food is very bland. They have an extensive menu but when you're there fora week or me and frequently it gets Very old. It's like hometown cooking stick to your ribs food. Plus they have limited hours and the food is usually delivered cold. The beds aren't comfortable and you can never rest while you're there. It's hard to get someone to help you go for a walk or use the bathroom etc because they're short staffed and very full with patients. I will say it's better than the Randalia Parkview. And I've never been to the southwest one. Great if you need a quick visit or stay. Long term it so much.

horrible hospital the one in Kendallville rude staff dirty this hospital is refusing to take my…read morestitches out that they put in I would not recommend anyone going there unless u want to die I will never step foot in there again or my family

Dr. Ahmad Anouti MD.is the single worse neurologist in this city and maybe the state!!! Firstly he…read morehas absolutely no compassion for his patients, and his competence is questionable at best. I was unfortunate enough to have to see him due to insurance for the last two years and have had enough. He changes my medications at will with no discussion or appointment, and that is when he writes the right ones. Most months getting the medication I need for a serious condition is like drawing the lottery. I can never tell what is going to happen. There have been more than ten instances where I had to argue with his nursing staff about which medicine I am on because the doctor doesn't always look at my chart to see what he has prescribed, and then when his nurses pull my records and show him, he still argues with his own notes and refuses to admit he made a mistake, leaving me with the wrong medicine for an entire month not knowing what the next month holds. He has also given me referrals without my knowledge or consultation and I have to find out when the University Hospital sends me appointment papers. Then when I called to ask his staff about the referral they had absolutely no knowledge he had even given one. When he finally confirms that he did in fact make the referral he tells me it is for one thing only for me to travel three hours away only to find out that the doctor he referred me to doesn't even handle the care he referred me for in the first place. Lastly, I have no confidence in this doctor or his decisions, mostly due to his inconsistency, and causing me personally undue suffering. I recommend that everyone should steer clear of this quack!