Rich was very kind and knowledgeable. He fixed our sump pump in under an hour & explained the…read moreentire process.

I needed to replace two frost free hose bibs that were easily accessible. Two other companies…read morerequired a sales person come out to give the quote and both quoted over $700 PER hose bib. I was able to send Legacy some pictures and they quoted just under $600 for the whole job. The technician arrived on time, he was professional and efficient. He got the job done quickly and the work looks great.

I used Brockman of Fort Wayne to install an iron filter and whole house filter to help with well…read morewater smell and bacterial iron. Terry and Cooper arrived on time. They used copper instead of pex to run lines from my well to the new filters and then to the softener. They had only a small space to work with, and did a beautiful job. The copper lines looks so professionally laid out and polished. No leaks and all seems to be working as it should. Both Terry and Cooper were knowledgeable and polite. It was clear they had good training and knew what they were doing. I recommend Brockman heating and air to anyone looking for above average, professional service. They were competitively priced too which was an added bonus.

I had my furnace serviced for the winter. Blake was the technician and he was great. He was…read moreprofessional, informative, respectful and definitely a great representative of the company. I will call Brockman again. I highly recommend Brockman. Thank you! Randi G.

I had two sewer incidents back to back in two different houses. One was very complex to diagnose,…read morethe other was pretty straight forward. First of all, I need to say the technicians were very nice and knowledgeable. Shout out to Keith who finally diagnosed the problem! Also, a shout out to Travis and to Kevin the excavator. Both houses are up and running now. Thank You! I do have an issue with the office staff. I have called repeatedly asking for my legal name, not my nickname to be put on my documentation. It's been two weeks and still no change. They don't call you back when they're called and messages aren't relayed in a timely manner or not at all. I'm glad the work is completed, however, I believe they are over priced. I have 5 stars due to the technicians timeliness, knowledge, kindness and fixing the problems.

as a single mom, they refused to help me fix my hot water heater due to my credit score and not…read morehaving abundance of money therefore I was left with a broken hot water heater to shower, my children and myself with cold water since then they have had pneumonia and I'm still struggling to to get the funds to be able to purchase a new hot water heater for my children and myself I have nobody but myself and my children and their minors. It's sad that a business will not help you out or come up payment plan that works with people with low income and not a score they don't value people unless you have lots of money or high credit score

Wanted to do a plumbing project myself while off this weekend (BLACK FRIDAY). Ordered parts kit…read moreonline for Wed delivery. Started the project, disassembled the faucet. Started to reassembly faucet. Laid kit out and found they left one of the 10 pieces of the kit OUT. Called local big box store that I ordered from - they have no kits in stock, nor do they carry any of the individual parts (especially the ONE gasket I needed). Trying to avoid calling a plumber for a fix I can handle, but did not want water off in home while another part was shipped. Called Northside Plumbing, explained situation (on morning of BLACK FRIDAY) and was told if I could make it before noon they had what I needed. I was there in 30 minutes and with help of the staff found part that was left out of my kit (very common part from very popular faucet maker) Thanks to their understanding and customer service, water was back on in my house an hour later. I wish I caught the name of the gentleman that assisted me. THANK YOU NORTHSIDE PLUMBING

I had some ideas in mind about putting a new faucet in my master bathroom. I also had old turn…read morevalves for the water that I wanted to replace. I went in and scheduled my appointment with Steve at northside. When my technician arrived Matt who I had been here before I asked him a lot of questions because I wasn't sure if what I wanted to do would work. He guided me in the right direction and he did the best thing for me. Hats off to Matt it's great to work with him! Very personable and conscious of my home and is always very respectful. I love using Northside they are the best in town! Great job!

Had a clogged toilet. They were able to get it cleared out very quickly. Now I'm able to use the…read morebathroom again without fear of it coming back up. Thank you!

Did a great job fixing my sewer line clog and getting things running again. Additionally got a…read moredislodged sewer pipe back in order with minimal disturbance to my lawn and landscaping.

I had a leak in my basement on my water main. My job involved digging in my lawn with an excavator…read moreto replace an old rusted out pipe. My water main was in the front center of my house under my patio so they relocated my water main so they did not have to mess with my patio. I called two other plumbing businesses so I had three estimates all together. The first two estimates were more than double what sheets estimated me to do the exact same thing. What could have caused me over $6000 had I gone with different plumbers, sheets did it for less than half the first two estimates. I highly recommend sheets!!

Sheets gets you all plumbed up real good. A bit on the pricey side, but what plumber isn't right?…read moreThey will get your AC unit cold, your heat hot, your water heater installed. They do good work here. They will get you all plumbed up too if needed. They get in there all deep like and get things flowing. Sheets does great interior work too, install tolites, sinks, water heaters, AC units, furnace you name it they do it...It's fun to watch these guys sweat up at Sheets. You will pay a premium, but all places are expensive right? Sheets make sure they charge enough for sure. They do great work you get what you pay for too! Sheets will get the job done! make em work hard!

Friday August 22, 2025 Sherry refused to have a service technician call me so could determine if he…read morecould come out the next morning on an emergency basis. She made me give her all the technical details of what my issue was. Then she sarcastically said she was not a technician. I explained to her that I had a contract for emergency after hours issues and that the front office said I was assured a technician would at least call and determine if I need service right away or could it wait. This is not the first time I have been mistreated by after hours personnel, but it will be the last.

This is not the kind of competence and customer service I would expect from a company with a Better…read moreBusiness Bureau A+ rating. After scheduling an appointment giving them my address and waiting 4 days for the tech to arrive I was informed 5 minutes before the appointment that they don't service Mobile homes and hung up on, and wasted a vacation day from work for nothing.

Our external drain pipe was clogged, but when anything goes wrong with our house, my husband gets…read morechest pain at the thought of how much the repair is going to cost. So I wasn't sure if I should call a cardiologist or Roto-Rooter... I called to schedule a plumber around 4pm and was originally told they wouldn't have anyone available until the 8-10pm slot, which would be charged an additional $75 for an emergency appointment. (I thought "maybe I should have called the cardiologist..") We scheduled the emergency appointment slot and around 4:30pm I got a call that a plumber was available earlier than expected, so we would not be charged the additional emergency fee. Plumber arrived around 5pm and the job was completed in under an hour. He was very knowledgeable, polite, professional, and also resolved my husband's chest pain. The pricing for Roto-Rooter's services leans a bit on the higher end for plumbers in the Fort Wayne area, however Roto-Rooter is the only company offering a warranty for their services; we are happy to pay a little more to have that peace of mind!

Never had anything but great service,communication, and workmanship from these guys. They…read moredefinitely go above and beyond the industry standards. Plus you get a warranty on work performed. Techs wear shoe covers, use rugs in the work area, offer suggestions on prevention of future problems and are available 24/7. So glad we have them as our service provider.

The work was great! What a shame the office can't following the most simplest instructions! They…read moreare relentless on asking and freaking calling for a filter inspection. I'll never use them again! Its twice a week.

I've used that at home and at work. They've replaced my furnace and AC and do my twice a year…read moreinspection and have for many years. I'll say first off usually if you're calling an HVAC company it's a bad day to start. However I've never had a bad experience with a tech and the prices have been in line with the going rates. Recently I had the ducts cleaned in my new house (but it's old...) and was very impressed with how thorough they were, even on Christmas Eve. I recommend them