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Fortunoff Backyard Store

5.0 (1 review)
Open 10:00 am - 7:00 pm
Updated 2 weeks ago

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5 months ago

I love shopping at Fortunoff they have the best selection, great values and awesome customer service.

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Patio Furniture Cushions

Patio Furniture Cushions

3.9
(8 reviews)
1.5 mi
$$

If you think you are going to be able to get the slipcovers off the foam pads, wash them and then…read moreput them back on, think again. That's now how these work. (I have owned Pier One cushions and they LITERALLY can and should work like this.) If you think your upholstery steamer is going to spot-clean their basic white fabric, think again. If you think your salesperson will steer you in a better direction, think again. Pro: The company got the sizing right and the shipment was on time. CON: I paid a fortune to have 12 cushions made in 2023. A year and a half later, I am thinking I need to have slipcovers made for my SLIPCOVERED custom cushions! TODAY via email: "Unfortunately, the covers are not easy to remove because they need to be snug to the foam to look good. A good trick is to put the covers back on while still damp. It makes it easier to smooth out the foam." (I did this on one of them...it literally!! requires two people, is very hard to do... and it does not look good and will never look good again once back on the cushion.) HEAR ME: Even if you WANTED to take the slipcover off the back pillows you would have pillow stuffing everywhere because the company doesn't put the stuffing in a case! Why are are paying to have a zipper put into the "slipcover"? (Also, the cushions might look good upon arrival but the back cushions are way overstuffed and are like bricks.) THEY WROTE: "You can also clean the covers by hand with the foam inside. The loose fill in the backs can get wet and can be removed as well. (back cushions never have foam in them) I hope that helps! WHAT YOU WON'T GET: Guidance. THEY SAID: "As for selecting the white fabric, the fabric selection is entirely up to the customer and their personal preferences. I do not give my opinion on the matter." Great. Fine, don't tell me what color to chose but maybe?? tell me that your product does not work like a traditional slipcover. Maybe tell me, 'If you don't get the cancer-causing weather treatement, you will be miserable going with white...pick a print...because the mildew stains don't come out of this fabric." Or go with a different fabric quality and here is why.... I HATE writing crummy reviews. They are nice people, for sure. But the product is not worth it and frustratinggggggg.

Afterf researching other options, I ordered the chaise lounge cushions from Patio Furniture…read moreCushions. When they arrived they were very well protected in plastic and it wasn't until stacked them up against one and other that I discovered a problem with the way the fabric was matchedon some of them cushions. I notifed Lindsay by email (with photos) on a Saturday morning, fully expecting a call back on Monday. In fact, she called back immediately, spoke with the factory foreman and ordered replacement cushions. The replacement cushions arrived in short order--they are perfect. I am blown away by the customer service. I highly recommended Lindsay and Patio Furniture Cushions to anyone seeking to update their patio furniture.

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President & Founder
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Patio Furniture Cushions
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Fairless Hills Garden Center

Fairless Hills Garden Center

3.5
(59 reviews)
2.1 mi
$

Nice flowers and selection but the customer service is atrocious anymore. I've been a customer for…read moreover twenty years and for the first time ever, I had an inquiry about the receipt and flowers I got, I've gone literally everyday for like the past three weeks like they know me and my hubs and kiddos by now - but for some reason today when I inquired about charges and flowers, the customer service I received was awful. They tried explaining but did it so fast then also said i was wrong bc the cashier remembers, which i can accept had they actually pointed out and showed me what was what but my cart wasn't in front of me (it was in the car by that time) and I had asked if they could just quick walk over to the car with me which was parked extremely close as it was not busy, to help show me what was what bc I was confused and didn't really get an explanation other than i was wrong bc the cashier remembers and instead of doing that, they shut their doors (the register is a tiny shed outside) and that was that. I am the friendliest human ever and was so incredibly nice about this and asking. Then once i walked back to my car to see if a manager could help bc i literally just wanted someone to show me which plants were what price wise/pot size wise. I genuinely was asking nicely. The girl who answered said the manager wasn't there and i asked if she could tell me when the manager would be in because i had questions about charges. She hung up on me. So i walked into the actual building where i asked for the manager, the girl walked over to the manager and he looked at me, she returned saying he didn't want to speak to me. It was the weirdest experience ive ever had there and it was kind of enough to put me off for good. I can spend thousands every year on florals and landscaping and bird items, anywhere. I liked supporting their biz but that. Felt so lazy and lame and like shit customer service i just never want to go back or let me kids near those kids running the place again. They're so disrespectful and just not cut out for customer service or providing floral or math/register service to adults period. Shady Brook ... you got a new lifetime customer bc I'm done with FHG.

Best place ever. Best plants at great prices. Great staff as well!!! The staff is very friendly and…read moreis helpful. Also their holiday photos turn out amazing! This is my go-to place for the best healthy plants! The indoor shop has lots of items as well. This place is the greatest!!!!!

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Langhorne Restore

Langhorne Restore

3.9
(15 reviews)
1.6 mi

This store is fantastic! Everything you buy goes to support Habitat for Humanity. I've never…read moreencountered a person that wasn't helpful! Their inventory changes a lot! They often have appliances in addition to lots of furniture, clothes, toys, and household goods. They have a lot of brand new things! I got two fantastic lamps new in the box for $10! They have great deals on paint for your house or crafting. I got a nice size jar of craft paint for under $20! I was surprised by the fantastic color choices too! They had new winter coats for $10 but only in a size medium. You just never know what you will find there! They always have new items at the end caps by the register or you can ask where more are. I also joined their fb page. They post brand new inventory photos when they get large shipments! Fantastic for buying for yourself or reselling! We are lucky to have this location. There are others as well. You just never know what you'll find.

I really love looking at tchotchkes…read more Of course if you wanna look through their selection of cds, books, records and Christmas ornaments ... they have lots!! It looks like a lot of people have been donating furniture. They have a lot of space displaying that. I digress. I like tchotchkes/ Knicknacks. And I like keeping my eyes peeled for little vases that way I can give them out as gifts if somebody's not feeling good or if they're feeling good and just need a little surprise. I was happy to see a Patrick Nagel picture here. ((It's very nostalgic for 80s lovers like me!! )

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Fortunoff Backyard Store - furniture - Updated July 2026

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