1. Fortunoff Backyard Store

    1. Fortunoff Backyard Store

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    Melville, NY

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    Fortunoff Backyard Store

    3.3 (15 reviews)
    Closed 10:00 am - 7:00 pm
    Updated 1 month ago

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    4 years ago

    This is a great store, very helpful & knowledgeable staff & have a wide range of different outdoor products for the best prices.

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    Ask the Community - Fortunoff Backyard Store

    Review Highlights - Fortunoff Backyard Store

    I purchased my patio set from them in May and had a couple snags with workmanship on the tables, and they were swift to find me a replacement with no hassle.

    Mentioned in 2 reviews

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    Ashley Store

    Ashley Store

    2.6
    (61 reviews)
    1.1 mi

    On 12 Oct 2024, we purchased a recliner on clearance. Aside from normal wear and tear from being a…read moredisplay piece, the recliner was in relatively well maintained shape. Upon loading the recliner into the bed of my pickup truck, one of the managers (did not catch his name) that was helping to load it on, tripped over a furniture dolly and tore the corner of the recliner open. My brother and I did not notice and IF the salesman and manager noticed, they did not say anything. However, the manager was quick to have my brother sign for the recliner. Upon arriving to the house is when we noticed the damage. The salesman was called and we were informed that due to it being a clearance item, all sales were final. Also, since the warranty was declined, repairs would be at our expense. We explained that the damaged was caused by their employee and the photos were provided but it did nothing to sway them. While the salesman was personable, we are severely disappointed by the lack of integrity and dishonest business practice. We will now let the bank handle this issue since the team at this Ashley Furniture refuse to.

    We had a bad experience at this store. We were interested in the 0% financing for 60 months, when…read morewe finally picked something out, we were told that we would not get 60 months financing at 0% unless we paid full price for the furniture. We were not happy and declined, and did financing for 24 months at 0%. The manager Mike kept saying there is a price match available if we find it somewhere less expensive, and that we were getting all the Black Friday discounts. We did not get the Black Friday discounts and specials, and when I called about a price match, he just discredited the website that was offering it, Then proceeded to tell me that if they do a price match, our financing goes down to 12 months. I called Ashley's corporate number to see if they can assist, they told me Mike would reach out again to see if anything can be done, Mike never called. The price online also included a chaise lounge, and was still less then Ashley's price with delivery. Also the people sent to put together the couch, didn't know how to, they claimed a clip was broken, we had to wait for the clip to be mailed to us, upon receiving the clip we called to have someone come over and install the new clip, and he told us nothing is broken, they just didn't set it up correctly. Do not go to this store, search around online and save money.

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    Ashley Store
    Ashley Store
    Ashley Store

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    peter andrews

    peter andrews

    2.7
    (31 reviews)
    0.5 mi
    $$$

    I purchased 3 umbrellas last summer. I spent over $3000 plus a delivery fee…read more The delivery company had no idea how to put together the cantilever umbrella, which should have been my first clue that this was not a top rated outdoor furniture business. The only reason I ordered from them was because I wanted to match what I already purchased elsewhere.. Long story short.....they couldn't care less that I was having issues on how their product, they delivered the goods & they got their $. Nina the salesperson wanted to help, but just kept saying over & over, that no one would come to Westchester. THEY HAVE NO CUSTOMER SERVICE. FOR HAVING 3 LOCATIONS, you'd think they'd want to help, but its clear they didn't. GO SOMEWHERE ELSE FOR OUTDOOR FURNITURE......

    The furniture is nice- very expensive. Spent well over 5,000 for that and a fire-pit, you would…read morethink they would have responsive and respectful customer service. We purchased the full Sanibel set and the chair is very uneven. I have been put in touch with an email for customer service (7 days ago)- still NO response. Worse, the salesperson Julia (Farmingdale) gave me a card and encouraged me to let her know if I needed anything. When I asked for help she was rude with her response. I was not surprised as I felt rushed and disrespected during the purchase of the set and should have gone to one of their other stores. I had a bad feeling with her professionalism before I left the store. I strongly recommend going to a different location! I plan to call management to share the overall experience.

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    peter andrews
    peter andrews
    Stretched wicker from improper delivery

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    Stretched wicker from improper delivery
    Bob’s Discount Furniture and Mattress Store

    Bob’s Discount Furniture and Mattress Store

    1.9
    (243 reviews)
    0.8 mi
    $$
    Offers payment plans
    Established in 1991

    My daughter was looking for furniture so we stopped into Bob's Discount furniture to check out…read moretheir selections. They had a Nice selection of kids beds and living room sets, but the thing I appreciate most is that our salesman was not pushy. His name was Chris and he introduced himself and directed us to the respective areas and told us to let him know if we had any questions. He was very knowledgeable and answered all of our questions with ease. After we finished shopping he told us to be sure to stop by the cafe to get sone snacks for the kids. Nice furniture shopping experience.

    I have purchased many pieces in the past from different Bob's Furniture stores. I have always had a…read morereally nice experience and the sales staff are always friendly and helpful and wonderful to work with. I needed a new sofa so I came to this location. The store had been open for about 20 minutes and empty. The salesman helping us was an extreme deterrent. His answers were short and abrasive and he seemed annoyed to be answering anything we asked. He walked away from us, for no apparent reason, several times and we literally had to search the store to find him. What a major disappointment. In addition, as I was looking for my salesman, I passed another salesman and I nodded and said hello. This guy walked by me and turned his head. We were going to place an order but decided that we needed to go to a different Bob's because this isn't the way you treat customers. I hope the management reads this and retrains the staff here.

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    Bob’s Discount Furniture and Mattress Store
    Bob’s Discount Furniture and Mattress Store
    Bob’s Discount Furniture and Mattress Store

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    Wood Kingdom West

    Wood Kingdom West

    3.8
    (46 reviews)
    0.8 mi

    Visit Date: January 12, 2019…read more I wanted to take my son to Wood Kingdom when I found out about it. Hubby beat me to the punch and took him there on one of my work days but this past Saturday after the gym, he suggested we go again and I was all for it. This is a great place to go for indoor play during the winter. It's spacious, there's a ton of indoor playgrounds and a bouncy castle for the kids to go on. My one issue was certain slides and tunnels were a little tight for me to get through. My son does independent play but he does want me to go on playground equipment with him still. I lost a lot of weight so I can fit fine on most playground equipment but this playground equipment wasn't entirely adult friendly. They offer complimentary coffee and tea which I think is really awesome but I was hesitant to try it. I am a coffee snob and since I've had to go back to only drinking almond milk in my coffee and not the nice delicious dairy free creamers I was using to mask the taste of bad coffee I'm hesitant to try coffee at certain places. Hubby seemed to enjoy it but he used the free tasty creamer they put out. Still it's nice that they even offer free coffee. Open play is $12 per session I'm not sure if they offer a play pass or not.

    We could not be happier with our experience at Wood Kingdom. We went in looking to purchase a…read moreswingset for our two boys that they'll be able to enjoy for years to come. From start to finish Joe was a true professional, listening to our needs & desires, offering suggestions he felt would be best suited for our budget and even taking the time to explain the pros and cons of some swingsets I'd researched online before we went to the showroom. We were able to get what I consider to be a top notch set at a price we were very happy with and best of all it was delivered and professionally installed just before our 4 year old's birthday as we requested. He absolutely loves it - mission accomplished. Bottom Line: you may spend a little more than what you see on the big websites but you will not be disappointed in the experience or the finished product you get from Wood Kingdom.

    Photos
    Wood Kingdom West
    Pavilion/Pergola combo
    Pavilion/Pergola combo
    Wood Kingdom West

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    Fortunoff Backyard Store - homedecor - Updated July 2026

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