If I could put no stars I would. I got a Murphy bed for my studio apartment thinking it would be…read moreextremely helpful but the issues do not stop with this thing They did not attach it to the wall correctly and after a three appointment consultation someone on the phone told me maybe the wall isn't compatible. Why did you come to check and say yes then? They fixed it with metal brackets that looked horrible and had to come back for a fourth time to put a moulding around which looked better. However, now the wood on the drawer has completely fallen off showing it was attached with a strip of what best describes looks like extra sticky tape. *update- every drawer was done with double sided tape*Do not spend thousands on anything here because you will be hit with problem after problem. Plus the back and forth stories I had gotten on the phone and then from the guys to give repairs never matched up in anyway shape or form from what had actually occurred.

They destroyed the installation of a $10,000 murphy bed. And when they sent a repair crew he…read moretotally made our situation worse . Do not use this company

In 2020 we had Star Mark Kitchen Cabinets installed. The cabinets have MDF inserts. We were told…read moreat the time the inserts were made of plywood. The quality and durability of the cabinets are horrible. The twenty year old cabinets we replaced actually held up better than the five year old Star Mark Kitchen Cabinets. We just wanted a different style. You can go to Home Depot or Lowes and buy a better quality cabinet vs the garbage from Star Mark. The cost from Consumers to replace a door or panel is ridiculously high. Not worth the cost. I've learned my lesson. Save your time and money and buy quality cabinets from a different establishment. Shame on Consumers for selling such Low quality cabinets.

I had an very good experience with the design expert at Consumers, Daniel Bollinger. He was…read moreknowledgeable, courteous and professional. He took great pains to explain each option and offered sound advise.

Good pricing and large selection. We worked with designer…read moreNatalie who was fantastic with our selection on all the tile work for our new vacation home build.

Wow this place has a lot of options and is very large. They also have a great amount of displays. I…read morecame here twice with my husband and both times had very helpful sales associates. I ended up not going with tile here as the dye lots were all different and it made me very nervous. I did, however, buy their line of LVP, NuCore in Gunstock oak and I cannot wait for my contractor to put it in my laundry floor and eventually my basement. Seems to have a strong living system and is so beautiful. My warning if you are to get tile is to inspect all before you bring home. Just seeing the variance of the shades in the dye lots scared me enough to not move forward with the tile. LVP isn't so bad as wood naturally has different shades and it's meant to look that way. 4 stars for excellent customer service and clean store. Also, I am excited to use my LVP Pro tip: go on their website and use their AI tool before going to the store. We did that the second time around and it wasn't as overwhelming. The prices here are really excellent compared to other tile places but I think due to the dye lot differences. LVP seemed like a great value

I originally wrote a good review because they promised to correct an issue with the bed frame. I…read moreneeded a special bracket they never told me about and promised to reimburse me for the $152 charge for this. when I did not see it on my monthly statement I called and they said it takes one billing cycle for the credit to show up. after another month they said sometimes it takes 2 billing cycled. obviously they are just waiting for me to give up on the refund. of course they never put me thru to my salesperson when I call. I would never use them again.

Very unpleasant experience. Some guy name Sean came off condescending and quite arrogant. He…read moreoverheard us and sales rep (Noah) talking about a sterns and foster mattress we wanted and scoffed when we said we got a discount elsewhere. Sean then proceeded to say that he manages 3 mattress firms and asked if he took a 100 off, if we would buy a mattress. We showed him a receipt of the other place and he said he's giving us a better deal because it's off by 200. That's all he kept saying and repeating. Me here thinking you're not worth my money or dime of commission because your customer service attitude was horrible. Went to macys across the street, the mattress was cheaper and went to a different mattress firm where the gentleman provided great service. We ended up buying from Sterns directly since it was the best deal. DO NOT BUY FROM SEAN!! never coming back. Save money to go elsewhere.

We came in to shop and buy my son a bed. We met with Roseanne and Jeff and they took the time to…read morework with us to determine the best bed for his sleeping needs. My son loves his new bed, we definitely made the right purchase. We have since returned to buy a new bed for our master bedroom and would highly suggest stopping in if you need a mattress.

This review is all about Jeff. He's not just your typical sales associate, even though he is in…read moresales, but he has a personable side that I don't see much of these days. If you want someone to listen to your needs and provide an honest opinion, even if it doesn't benefit him financially, Jeff is your guy. My wife and I highly recommend him. We came in because my wife remembers her mom taking her in this store as a kid, and Jeff took the time to reminisce while showing areas of the building not many others have seen this decade.

I used to be a very loyal customer. Warning leather furniture does not last. I have had multiple…read moredining room chairs and a sofa that all started to wear out on the corners. Other items such as marble tables and cabinets have held up nicely and after years the appearance still meets my expectations. Beware of leather items.

Super helpful sales staff went above and beyond putting a new living room together for us. Their…read morefollow up is the best / constantly updating us on delivery dates. They were also very helpful offering suggestions and other possible choices to consider before we ordered.

My contractor introduces me to Consumers Kitchen because I had a space where I wanted to put a dry…read morebar but have no clue in the vision, until I met with the salesperson Raymond. He designed a beautiful bar exactly as what I wanted. It was like out of a magazine. I can't wait for it to come together. I recommend seeing Raymond in Copiague

Salesman was great, helped me pick out my cabinets, countertops and cabinet handles, and I love my…read morekitchen! Great experience!

Reading these comments makes me only shake my head. Your stuff is rarely valuable. People are…read moresentimental and refuse to hear the truth about its realistic price. Whether eBay, Craig's list, FB marketplace, etc., most people have no idea how to price and that is why a liquidator is necessary. Take your items when purchased. Tip someone carrying out furniture. All common sense the commenters below obviously lack.

Stay away from full of surprises and Madeline Winn. after hiring her to sell the Complete contents…read moreof our home and retiring, she had her appraiser at my home appraising all of our expensive antiques. 2 months after the sale is over I am told that i misrepresented one of the paintings which she claims was a print. this firm claimed it was a fraud and I have to give back the monies to Madeline. what is the purpose of hiring a " professional" if inaccurate ego give back the proceeds to the buyer? when I give her the monies she is threatening me to give her or she will sue me I am given the painting back completely torn apart and Not in the same condition it was given to the buyer. when I question this from her she passes the blame on to the firm and tells me to "get over it and move on". a true professional would never run a business this way. STAY AWAY