Very efficient and quick turnaround on dry cleaning of my choir robe. I had specific cleaning…read moreinstructions that were followed to the T. The cashier was very polite and thorough with my order. It has been years since I had been in this location, and it brought back good memories of my grandmother and grandfather. Very affordable prices.

I have been a patron of Griffith Cleaners for decades. *Specialty/Sorority attire…read more Embroidery/Formal wear (NOT sequins/beading) In October 2024, I was saddened to learn that the business had been sold. I expected and received the same level of service/attention to detail as well as pricing. Bereavement attire was handled *gratis*--- for which I am glad they had chairs still in place as my knees left me...and I will ALWAYS be grateful for the young Lady at the desk. I have returned thrice since. As of May 2025, New Management is in place (again) with a new name: FABRIC CARE CLEANERS. Same pricing, quoted time-frames were observed, Requests noted and executed properly. I do like that now a text is received when order is ready...they just need to work on the technology-- as I'm still receiving p/up weeks AFTER pick-up. *Press* only-- now performed out-of-house. On the expensive side for *regular* wear. No more "I fixed this for you"... but I will continue to patronize!

This is a full service dry cleaners conveniently located downtown across from the City County…read morebuilding. It is colocated in a parking garage and has metered street parking out front. I had a shirt and pair of pants dry cleaned there. They did a great job. The staff there was accommodating and courteous. My dry cleaning was done earlier than they promised and pick up was quick and easy. I put my clothes in on a Tuesday and it was ready by Thursday. You can get rush service if you need it sooner, but I think that it costs a bit extra. They offer drive by pickup where you pull in the garage and they will bring your dry cleaning to your car. This is a decent dry cleaning option, mostly for those people that work or will be down town. They are friendly and do a great job.

I went a few times and my dress was never altered correctly. I tripped over it at 2 different…read moreweddings and had brought my heels for the tailoring. He did not speak a lot of English and didn't really understand what I was saying. I have also used the dry cleaning and had lost and found my clothes as well.

Great work always. Wonderful customer service. Good prices. So convenient the locationread more

I took three pairs of pants to this store to be cleaned and hemmed. When I dropped them off, I was…read moretold that the alterations were sent out, so I expected the work to be done professionally. Unfortunately, that was not the case. This is the worst hemming job I have ever seen. One pair of my orange pants was hemmed using bright pink thread, which is clearly visible along the hem. The stitching wasn't even secured properly--it started coming loose while I was standing in the store speaking with the staff. When I brought the issue to their attention, I was told I would have to wait to speak with the manager, John, because he wasn't in the store that day. After paying $57 to have three pairs of pants hemmed, I now have to pay to have all three pairs redone correctly. I am extremely disappointed with the quality of the alterations and the lack of an immediate resolution. Based on my experience I would not use them for alterations.

Would give it zero stars if I could. Took two hoodie jackets in there, one had to be sent out for…read more"special" cleaning which cost $70 because of leather print on the back. When I finally went to go it a month later because they never called me to tell me it was ready, the hoodie string was missing (which could only be removed by cutting it off) and they tried telling me it was never in when I brought it in to begin with and that I'd have to call their "special" cleaners myself to sort it out. They ended up saying they'll look for it and it's been another month almost and no update. So glad I paid $70 for them to ruin my jacket, what a great first impression.

I have been coming here for years. It is family owned and they are very kind and consistent.read more

Personal service. Quality work. Convenient location. I recommend. To meet Yelp's minimum review…read morelength, let me repeat, this place has friendly personal service, quality work (bring them your favorite clothes, they know what to do to best clean/protect them), a convenient location, and fair prices. Highly recommend.

My family has been taking our dry cleaning here exclusively for years. Everything from scarves to…read morebedspreads to suits, and each time, Perfect Touch delivers. The owners work the counter during the week and know regular customers by name. Dry cleaning is done in a timely fashion and always ready when promised. Prices are very competitive. Perfect Touch can clean household items like drapes, rugs, and tablecloths as well as remove pesky stains from all types of fabric. They specialize in treating silks and formal garments, like prom and wedding attire. Don't forget about free pickup and delivery! Highly recommend.

I still think Zip is great but... lately, and I will blame Covid and lack of staff…read more Came to get my clothing and doors were locked with a sign up. Ok not in a hurry I can come back tomorrow. Back the next day doors locked again during opening hours. Sill not in a hurry. Came back day three was finally able to get my clothing. Next time to pick up clothing a few weeks later. Computer system was down and couldn't get clothing. Came back a second time. Gentleman working was in a surly mood, not at all friendly. They have signs up to be kind to their employees because of staffing and pandemic related issues. But the staff also needs to do the same. Picked up my clothing today. I was so happy to see the young lady of color. ( I really have no idea what is PC today ) She is always so friendly and funny and always makes me laugh even at something as mundane as a hypenated last name. I really wish she were at this location more often. She was there. 01/26/22 around 1:30pm. I need to learn her name. Zip is lucky to have her.

Customer service terrible 2 nd trip Originally dropped 4 items off 3 days ago She tried to give me…read more2 of my items I declined I want to pick everything up together! Back a 2nd Time offered me 2 items again others suppose to arrive in 15 minutes Im waiting now I Will not be using this location again 4 days 4 items Did not offer a discount Though i already Prepaid So inconvenience for me Give 0 star if i could

Shirts on time! And a sleeping bag done for a reasonable…read moreprice. ...........................

I have been to your location and called regarding my damaged dress. Still no contact. I have posted…read moreon social media which will reach hundreds of people. This is unacceptable and should not take this long for anyone to respond to an issue that you all created. Chris called me today after this post to insult my intelligence. He acted clueless and told me the dress looks fine to him. Well, I have pictures. He told me I was not getting anything from him and that he deals with this type of stuff all the time and that there is a disclaimer posted in their store and on their receipts. My dress was white/ivory and it is gray! They do not appear to be registered with the Secretary of State and are not accredited by the BBB. He hung up on me three times and told me to talk to his attorney. I, absolutely, have no problem with doing that at all. He is unprofessional and cannot articulate a clear thought or sentence and should not be handling customer complaints.

Five stars. Super nice people who pressed some pants for me on very short notice so that I could…read moreattend a funeral. Thanks again!!!

This is my favorite dry cleaners in the city and I have been taking my clothes here for years as…read morewell as my parents! I am always greeted with smiles and friendly service no matter how many items I bring in. The turnaround times are always very reasonable and the prices for the quality of work is wonderful. No matter if it's my jeans, collared shirts, or my suits they always come back looking and smelling great ready to be worn. I would highly recommend them for anyone in need of a solid and reliable dry cleaner especially if you are on the West/NorthWest side of town!