They seem to have issues with scheduling, mine was changed several times and a lack of response from them when I was trying to clarify. They also seem to be focused on fillings and crowns but not less expensive care like extractions. The DDS also doesn't seem like he has the time to listen to his patients, at least according to my wife, his agenda only. When my wife asked a question to staff about a referral for a root canal she was told we use them all the time, they all hang out together and do stuff together Seems cozy to me I will be canceling my next appointment and never using them again read more

I was quoted one price for dental work, even had a written quote. After the dental work was completed my bill had doubled. When I said that I could not afford that bill, that it was twice as much as the original quote Forum Dental Staff was more than happy and accommodating in assisting me to open a Care Credit account. As I now had a care credit account open, and means to pay for dental care, some weeks later I had an appointment with Dr. Crouppen. I had heard that he seemed to be an adequate dentist but that he didn't present very well. And boy they weren't lying. Dr Crouppen appeared dishelved, sloppy , stained smock, greasy hair. Wasn't sure how I felt about receiving his care. Praying in earnest to my God that Crouppen had washed his hands and wore gloves. Luckily for me, the dental technician did all the real work and heavy lifting and my interactions with Crouppen were brief albeit memorable. And at the end of that appointment Forum Dental was more than happy to charge another $500 to my care credit account. Fast forward several weeks later and Forum Dental is offering a free dental day in which the offer some free services to people with no dental insurance to include 1.) Free teeth cleaning 2.) Free tooth extraction 3.) Free filing. I haven't had a teeth cleaning in a while, and could have used another filling. Luck of the draw Crouppen was up. But wasn't his jolly old self. I wondered if the fact that it was the free dental clinic had him bent out of shape or was it something else. Couldn't quite put my finger in it. Needless to say same, mouth, same teeth different payor source. That day was their free clinic that the advertise and explain how they give back to the community. That particular day they were not going to get to add my dental charges to my Care Credit account. That particular day after another very brief encounter with Crouppen, in which he was both rude and unprofessional, ended with Crouppen telling me that there was absolutely NOTHING HE COULD DO FOR ME, AFTER HAVING TOLD ME THAT THE DENTAL WORK I NEEDED WOULD COST AS MUCH AS A BRAND NEW CAR , AND WELL I JUST DIDN'T HAVE THAT KIND OF FUNDING ON MY CARE CREDIT ACCOUNT. After Forum Dental had called me multiple times that day switching my appointment time. It was clear and as different as night and day in the respect, concern, care and treatment that I received as long as my credit card was being billed compared to the day I was to receive the free dental care that they advertise that the do to give back to the community. I was floored with how disrespectful and rude Crouppen and the technician were at my last and final visit to Forum Dental. I would strongly encourage and recommend that you look for another dental clinic that puts the patient 's care and treatment ahead of their business profits. read more

I went to this dentist after using the same dentist for years and due to insurance change had to switch at the beginning of the year! I had a filling that broke off and so had to make a dentist appointment. I have went back to this place twice and the tooth still is not fixed and the dentist was very aggravated during my second filling visit on this same tooth that I kept telling him that it was still sharp and hurting my tongue brushing it up against that tooth. I was also getting food stuck in it all the time as well. This tooth is still NOT fixed! Well even after that ordeal I decided to give them a chance to clean my teeth..... Because I did not "answer their call" to confirm my appointment when I showed up I was told that they had to reschedule me. No one ever told me that you HAD to confirm your appointment or your visit would be rescheduled! EVER! I walked out and will not be back! I have had friends that have went here as well. They have had many billing issues and they also try to get you to have stuff done to your teeth that is unnecessary especially if you have good insurance! Needless to say I will mark this office off my list of places to go for a dentist! read more

Patient for 5 years now leaving. Their website states they offer sedation for patients with dental anxiety. One dentist refused to offer nitrous oxide sedation but offered to pull the tooth. The other dentist refused to extract the tooth because it would need to be broken and the gums cut. Front desk even said the dentist was rough and didn't take patient comfort into account. Also they push invisaline like crazy! My daughter already had braces from an orthodontist in town but they still wanted to sell us invisaline. Very pushy, unprofessional, and do not take patient comfort into account. read more

This dental office has been THE WORST EXPERIENCE with any medical/dental place ever. The front staff is totally inept and rude. They fumbled my insurance claims over and over again creating the biggest headache ever. I was told by my insurance to take my referral to a different provider as they were not following up with them but due to Covid I did not want to travel outside of restrictions. I should have just taken my referral and left after the first crappy experience. When I last left one of the staff said my consultation would be written off if insurance didn't pay (I have my referral for a consultation but thought those are free anyways). Great, after all the months of dealing with them I thought that's one less problem. Then I get a bill in the mail for $73.01 for their "consultation ". When I called she rudely told me I didn't have a bill and treated me like I was making it up. I said I wanted something from their office showing I had zero balance if that was the case, which she refused. So, in other words you can mail me a bill but you cannot give me literally ANYTHING to show I have no balance.She then said she had patients and needed to go. I guess once they mail their bill to you then you no longer matter. They don't want to help, and you're no longer their patient. If you choose to come here, good luck. Hopefully, this is just my awful experience but this happened over and over for months. read more

This office is very efficient. I rarely wait more than 15 minutes even if I'm early for my appointments.

I had my teeth cleaned and polished as well as x-rayed today at Forum Dental. I have always been nervous about going to the dentist. The receptionist, Ashley was very friendly and professional. Her calming attitude put me at ease and made the whole procedure much more relaxing and enjoyable. The Dental Hygienist and her assistant seemed very skilled and professional too. I highly recommend Forum Dental, especially for people who have anxiety about going to the dentist. read more