Bought a basketball that has an issue. Tried to get to you seems i'm getting ignored. well lose $105 but glad i didn't spend more

Ordered a product from them recently, did not arrive with their chosen courier - Fedex. Not Forza Sports fault that Fedex failed to deliver, but their attitude and total apathy towards my problem means I would not recommend them to anyone. It's easy to take a customers money, it's how you treat problems with orders that earns companies a good reputation and this experience was atrocious. Basically washed their hands of any responsibility. Avoid and buy from a supplier who deserves the business. read more

Wanted some mouthguards and had them delivered to my house but no package ever showed up. When I told them they said I had to check the post office because apparently it wouldn't have gotten sent out which I didn't even know was a thing. Post office didn't have it and told them and they wanted me to file a claim with the post office but wouldn't give me a refund or a replacement since it was apparently "delivered." I guess I paid for air. read more

I am from the Netherlands and i ordered boxing gloves from Forza Sports on 15 september. After waiting 1.5 months i complained to Forza Sports that my gloves have still not arrived. The employee Shyloh sends me on 24 october 2020 a e-mail with a tracking number (!!!! AFTER 1.5 MONTHS WAITING!!!!!!) and telling me to contact the customs in my country. After calling FedEX and customs they said that the package is sent back to the US because the clearance costs are not paid! They also told me Forza Sports should have sent me a tracking number so i can see when and where i should pay the clearance costs. I e-mailed again and Shyloh replied with a long a** e-mail talking about clearance costs and how it's stated on the website that i should pay it. I KNOW BUT AT LEAST SEND ME A F****** E-MAIL WITH A TRACKING CODE WHEN I ORDER STUFF FROM YOU SO I KNOW HOW MUCH TO PAY AND WHERE MY F****** ORDER IS FOR F**** SAKE! This company does not even read e-mails with complaints and send a whole *** automatic bs e-mail back. pay my F******* money back so i can spend it elsewhere! read more

I received the wrong item in an order, and they were extremely responsive and quickly made things right. Their support responded within ~a day, and I had the new (correct) item in the mail a few days later. read more

My order was cancelled without even receiving a notification. They said my order was "flagged as fraud by their system", and refunded. Looks like Refund hasn't even been issued. I'd caution against buying from them. read more

HORRIBLE customer service! Forza Sports sends products that are not what you ordered -- they use pictures uploaded from other sites to sell you the product - and then send you what you didn't buy!! And then on top of that give you the run-around for returns, and they lie claiming it's not their fault that you didn't get what they sold you!! Buyer beware! Stay clear of Forza Sports seller!!!! read more

Poor customer service. Purchased as advertised 24 pack of Celsius energy drink only received 12 pack. They refused to send the additional 12 pack stating that it was advertised incorrectly. Only after several emails they offered to refund my money after returning the product. The problem with that is I have already consumed some of the product. After reading some of their reviews I can see that it is part of their business model to rip people off. Will never do business with them again. read more

These people are unprofessional and have bad customer service. I ordered thru Walmart was told 2 days shipping.It never showed up so I canceled and got a refund. They still shipped the item to me and expecting me to return it or they will file a dispute. Waste of my time. No business will prosper with this type of customer service. read more

I ordered Glacier Gloves for windsurfing from Forza Sports. Awesome gloves!!!! Great service the staff answered my questions. Delviery to Canada. I am very happy with my purchase. read more

I ordered a hoodie from Forza Sports and received it with in a reasonable time. I will be ordering more items in the future.

I recently purchased a pair of Rapala gloves through Overstock from this company. I received the gloves and one had a hole in it. I took pictures and contacted Overstock and Forza to return them for a refund. This hole was not from shipping, Forza just sent it out that way. Forza sends me an email stating to return the gloves in the cheapest possible way or risk a deduction from my refund for the difference between cheapest and how I actually ship them. So I asked what the cheapest way is and they would not respond. Many emails later I figure that Forza and Overstock are not worth my time or money. Bottom line for a seamless experience, use Amazon. read more

I had wonderful customer service from Forza Sports. You can only really tell how good the people working at a company are when something goes wrong. I ordered a back brace as a gift, and it turns out the item was out of stock. However, the website had it listed as if they had some, and also listed it as shipping to me. I got an email from a person named Ashley about the mishap, and asked how I wanted to proceed. Within a couple days, Ashley responded to my email, letting me know that the item I wanted couldn't be on a wait-list, and gave me a full refund immediately. I hope this review helps. The other reviews on this site are bad, but they are also old. Something went wrong with my order (which was through Walmart's website), and they fixed it quickly and politely. Thanks guys. read more

This business does not care about their customers. They provide false information and will not own up to their mistakes. I had placed an order with them via PayPal and the incorrect address was initially entered (my old address) and IMMEDIATELY I called them to ask them to change to the correct address. I had ordered from them before and they confirmed that they had my new address and there wouldn't be a problem. Come the day of delivery, I found out that the package was delivered to the old address anyway. I called them again and they gave me a million and one excuses about how the order couldn't be cancelled, and the address couldn't be changed regardless, basically saying that I was screwed from the start. This is not the kind of business you want to do business with. I would give them zero stars if I can. read more

WORSE CUSTOMER SERVICE I have ever dealt with!!!! Ordered my child's sparring gloves in September and package has NOT ARRIVED. They could only tell that it was delivered at our city, yet my order had my complete shipping address. I called my local post office three times and they do not have my package. Our mail box has the locked type where each house has their own key for individual access. I emailed Forza 6 times for assistance, and so called "Customer Loyalty Manager" could not track my package, REFUSED re-shipment, or REFUND. Apparently this company expect the customer to track their own package and take the lost. Definitely would not order from them again!! read more