My precious cat had cancer and her tumor had ruptured. She was not getting better. Family vet…read morecould not get her in and gave me referral of Tender Care. They got us in and were very compassionate. Nita rested in my arms and calmly passed away. I would recommend Tender Care for veterinary services.

Hurt my daughter's dog. Had no care for her precious dog we could hear her crying then they just…read moreshoved her out the door!

I had a great experience adopting my cavapoo puppy from them. He is absolutely beautiful and a…read morevery sweet little good boy. At 9 weeks old he is on his way to being housebroken. I can tell they were spending quality time with him. This is my second dog from this family. My first dog from them is now 9 years old and has had no major health problems and is extremely intelligent. I can't say enough nice things about Caren and her family.

Please believe me,I really did not want to do this.I would have done anything for this family but…read morewhat they did to me hurts deeply and I believe they would do this to others. I gave them so much business and constantly promoted them. I honor of the passing of their wonderful mother, I just wanted to help more. Uphoff Country Pets Gridley, Il and Wood Haven Pets,MN along with White Barn Doodles are all family and they all work together. It is so amazing how well it works. My issue is with the owner of White Barn Doodle I found homes for three cav a poo puppies one small cock a poo.puppy that they could not sell because of their coloring. People don't seem to want a black or gray dogs. They prefer white, tan or red.. They are wonderful puppies with the best temperament. It cost me so much. They were at my home. Please read this letter. This older couple needed an older dog not a puppy. They are Korean and they do not believe in medical care for Charlie. This is in their culture. They are excessively frugal. Charlie has severe stomach issues. I personally talked to older woman. She was giving Charlie 1 tsp. of rice every hour.This has been going on for weeks.(not prescribed by a vet) Charlie is also home sick. I know he has a broken heart. He will either die of malnutrition or a broken heart. This breeder has made sure her family has taken the side of this con artist who is very smooth. He can make anyone believe his lies. They choose this man over a true friend. The breeder has also made sure that nobody talks or communicates with me. You can't correct anything when you don't communicate. This couple is very scared and fearful so they go along with her. This behavior toward me has hurt me more than you can imagine. They can get the dog back , it is in the contract. They just do not want to. With a very heavy heart please, I am so sorry to say this but do not use any of the breeders I have listed above.They do not care about Charlie al all They don't care about his health or happiness. It seems to be just another dog to them. You have no idea how I wanted to help this family. I still do. I truly cared about them. They took the wrong side and pushed me against the wall. They never met this couple. I have to save Charlie. Can you please help me before it is too late.? This is the letter to this couple. They have no heart. I also sent it the family. I heard nothing. I am writing to you from the depth of my broken heart as a loving dog mom.who made an unbearable mistake.Not a single day passes where I do not ache for Charlie.The regret of letting him go has consumed me to the point where I was in a serious car accident last week.I truly believe Charlie belongs here with me and his brothers and,it devastates me that I made the mistake of h giving him up before realizing just how important he has become to our family. I can offer him the best medical care, agility training, swimming lessons, nose works and an abundance of love and support. His brothers search for him constantly especially when they hear his name. Not an hour goes by when I do not cry missing him and they cry for him too. I have never experienced such a strong feeling of belonging for him with our family. I am willing to offer you a thousand dollars and a new dog and, I am open to offering a better offer. I sincerely hope you can sympathize with my situation and consider my plea. It would mean the world to me to have Charlie back home. I look forward to hearing from you. Thank you. Please help me save Charlie and get him back to me!!!

I didn't really have any problems with the veterinarian himself. But his vet assistant is a whole…read moreother story. She was condescending and rude. We had some major communication issues where she was not understanding me or what I was saying and did not take the time to actually listen to what I was saying I will never return. I also had a phone call with her and on the phone call her demeanor was even worse. I don't know why she thinks she can treat customers that way, but it's quite ridiculous. If they want to keep any business, you can't treat people that way

my cats and i have been battling with fleas for months. i had tried frontline, bug bombs, daily…read moreflea combing and just was not getting any good results. i was nervous and embarrassed to go to the vet as i was not able to get it under control myself but the vet staff was so kind and never made me feel bad for it. they were very sweet with my cats and i am so thankful. it has been two days since giving my cats the new treatment and having an exterminator come and the cats seem to be flea free at last! it feels so good looking at a nice clean kitty belly. Thank you Dunla

They've always treated our animals with kindness and respect, I will say they have gotten a little…read moreexpensive as time has gone on, but I guess what hasn't

The vets and the techs really care about my dogs and I believe animals. They are friendly and…read morealways take time to explain what is going on. Initially they took time to answer all of my questions about raising a new puppy. I would absolutely recommend them.

All of my experiences with Prospect so far have been incredible! Everyone there is so sweet,…read morecaring, and gentle with my animals. I feel good about leaving my kitties with them because I know they are in good hands. I recently brought in my new kitten who was lethargic and sluggish due to worms and after being treated he is so much more lively and playful, he finally has light in his eyes!! He is like a totally different kitten now! Thank you so much to the team at Prospect Animal Clinic for helping my little guy feel better

They have been the best vet for 20 years they have spaded neutered and give all my German Shepards…read moreA+ care Highly recommend!

We've been coming here for the last couple of years. The doctors and staff are so personable and…read morecaring. We initially started here as the last vet wanted to make a production out of removing a cyst. We came here, and the first visit the doctor seen it and then removed it right in the office! We have been sold on them ever since.

Excellent care for my Golden's once again.. I dropped by without an appointment, my dog was seen,…read moreexamined and treated very quickly and professionally. I felt welcomed appreciated and was never made to feel like I had intruded upon their day. My dogs love it there, never afraid, and they get great care!

the veterinarian might be the best on earth but with the…read morelady or ladies at front desk or that answer the phone are rudest people on earth. too many othet veterinary clinics with nice staff. do not go here.

On 2/10/17 I called Eureka Veterinarian clinic in Eureka, Il. Kris/Chris, answered the phone. I…read moregreeted her, told her my first and last name and explained that my cat was diagnosed with Ideopathic Chylothorax by the U of I, but I was looking for a closer vet near me and seen they were the closest to my house. I asked if they do chest taps, She said "no" & to go to the U of I. I then asked if they at least would be able to euthanize my cat to help end her suffering since she had been going through this disease since December of 2016. Kris/Chris, told me they only do that for their clients. I asked her how much it was. Kris/Chris told me I have to call back on Monday 2/13/2017 because doctor Miller was "busy". I knew something was obviously wrong & knew right away by how she was talking to me on the phone that she was blowing me off but I dismissed it as her possibly having one of her "ladies days" as to give her the benefit of the doubt & told her I would call back on Monday, 2/13/17 and hung up. On 2/13/17, I called Eureka Veterinarian Clinic back. Kris/Chris answered the phone & I politely said hello and gave my Name to her once again again, then told her I was calling back as she said to do on Friday 2/10/17 to find out what it would cost to have my cat euthanized and could I come in. Kris/Chris said "we only do that for our clients". I asked "what can I do to become a client?" There was a long silence... I then said "hello? Are you there?" She replied with a curt but rude "yes". Then said to me in a very rude tone "you just don't understand". I explained to Kris/Chris that I feel like she is blowing me off and I have no idea why. I asked her " have I said something to personally offend you?" There was silence, she didn't answer. I told her "I was only trying to find a local vet that was close to me and you all are the closest to my house". I then said "I am willing to pay for the service and I have other animals that I would not mind putting under your care in the future if I could become a client. I simply just want to have the convenience of going to a vet that is close to me." She then told me in a mean voice, "we can't help you", then said "I'm going to have to terminate this call". I literally could not believe it!! I am begging a vet to help my animal that's suffering, literally begging!, I simply wanted to do the humane thing to end my cats suffering and here I am being turned away and for no reason! I know beyond a shadow of a doubt I was discriminated against and cannot understand for the life of me, why. Kris/Chris refused to answer me when I would ask her why she was refusing to help me. How they can refuse to help humanely end the suffering of an animal that is sick when I am willing to pay is beyond ignorant. This just showed me that the Veterinarians oath means absolutely nothing to these people! So if anyone out there ever encounters veterinarians that are rude, unprofessional and discriminating, just file a complaint on www.idfpr.com and let everyone know that people like this don't belong in this profession if they could care less about an animal suffering.

We adopted our bichon 6 years ago from Heathers Heavenly Hounds. She is the sweetest dog. It was…read moresuch an easy process to adopt her.

We picked up our Charlie (Charlotte) about a week ago. My wife had been looking at Bernedoodles for…read moresome time and had been in touch with Heather. After we lost our Wrigley, we decided to go to Heavenly Hounds. Needless to say, the axiom, " the dog chooses the owner" is true. Charlie came out and laid by my wife's side, was very calm even with several of her littermates playing nearby. Heather was very accommodating with her time as we came from out of town and the facilities are clean and the puppies are very well taken care of. We would definitely recommend Heather to anyone looking for a new furry companion! Tom Miller