Used them awhile ago to fix a leaking radiator heater. They replaced the valve. A day later, still…read moreleaking just the same. Obviously, that's not what needed to be fixed. At first, told me there would be no charge to evaluate the issue but my bill showed that they did. They tried to charge me $277 bucks for a fix that ended up not even fixing the issue. After some complaining, they removed the evaluation charge but $195 is still too much for not having fixed the issue. Months later, I had a plumbing issue with a bathroom faucet. Just needed to be replaced. I didn't realize I already used them once before. Life is hectic. I lost track. And I was regretting reaching out to them but decided to give them a chance. The universe intervened and said, "nah." They said they'd come around 4PM the same day. They never showed up. I reached out to them asking when they planned to arrive. No response. I took that as a sign to just decline the service altogether. They responded over a day later asking to reschedule. Nah. Never again.

I sent them photos of my flooded basement storeroom, saying the will get back to me in 24hours. I…read morewas ghosted instead. Will not reach out in the future.

Called 4:45om & as promised, someone was at our house the next morning. Fee was comparable to…read moreRoto-Rooter. Tech was here about an hour, unclogged main drain, sink & toilet. Very clean job. We are very satisfied !

GREAT! I've worked with Accu Rooter for smaller repair tasks in my bathroom that would be…read morechallenging for me: The first time I called with an emergency to retrieve lost item that went down the drain and to also replace stoppers in several sinks (to prevent the problem from happening again). They returned by called immediately, squeezed me and, and cost was reasonable. The work/parts have held up well. More recently, they replaced nearly all the internal working parts for Kohler toilet -- not a simple job since the model was approximately 35 years old and finding current parts to fit old design was a challenge. I've seen several neighbors in development putting there original toilets by the curb -- maybe because their plumbers couldn't be bothered. It wasn't inexpensive or a quick fix -- but it was less than 1/3 of cost if I had to totally remove, replace, and install a brand new toilet. Frank, the technician for both events, arrived on time and took time to find to ensure that the fix would work and everything would function properly. He was clean, courteous, and genuinely friendly. I hope I don't have more plumbing problems, but would call them again!

I contacted ACCU-Rooter for a clogged kitchen drain. I told them it was not an emergency but try…read moreto come sometime today. Tim arrived within a couple of hours. I explained how I tried (unsuccessfully) to clear it. He got right on it and the drain was cleared in a very short time. He was friendly and knowledgeable and his charge for the service was very reasonable. I would definitely recommend him for your plumbing needs.

On time, courteous, very satisfied. Ckeanup was great and we appreciated the communication when…read moretech was en route.

The guy arrived here super quickly and even on a Holiday!!! He was great and finished the job super…read morefast! Definetly recommended if you need a plumber in the city!

I had a problem in the middle of the night. while im still on the phone explaining my issue i…read morealready had the technician calling me and helping me out over the phone and guiding me what to do till he got here, great response. I had my issue taken care of within 45 mins from start to finish. ps JOE .I.E

All Plumbing Work completed the installation of a new kitchen sink faucet and hookup to water…read moreservice quickly and efficiently. They did a good clean up after they completed the work. Their price was very fair and much better than a bigger plumbing company. I'm very satisfied and recommend them.

Nobody wants to come home after a long day to a backed-up, slow moving toilet. After a quick Yelp…read moresearch, I got in touch with Subhi and within 20 minutes he was at my house taking care of the issue. I surely will store his number for all my plumbing needs going forward.

I've used Richard a couple of times, and he's usually very nice, thorough, and reasonably priced…read more But, in January I had a job that really should have been very easy and he just didn't want to do it. He comes to my apt, looks at the flushometer toilet and says "your super should be able to do this." The problem is, my super sucks. I know this, which is why I am calling a pro. The piston in the flushometer completely gives way a week later, water is just running full blast into the bowl, and I had no choice but to call the super. He puts a new shutoff valve on the toilet, for some reason, and replaces the piston. I pay him $260. Problem is, he effed it up. The action on the flusher was weirdly stiff, and a few weeks later it just stops working. I call the super and he couldn't give less of a sh*t. "I told you, you probably need a new handle" he says. "Get the part for me and I'll look at it." (He had not communicated that to me, and it turns out he was wrong anyway.) So, I end up calling one of those overpriced "retail" plumbers. He shows up, and observes that the super put an unnecessary second gasket in there, which seems to have messed it all up. About 15 minutes later the job is done, and I'm out another $300. So I ended up dealing with three different people and spending $560 for an easy job that required a $40 part. Richard is a great guy for jobs that he wants. But he really left me in the lurch here when I needed someone to just do the job right.

Richard Haviland is a rare find. I needed a plumber to do some work in Brooklyn, but I did not have…read morethe time or resources to go to Brooklyn to find one. So, of course, I went to the web, Craigslist in particular, wading through a lot of ads and promo-posts that looked suspect at best and downright deceitful at worst. I was beginning to get worried when something about Richard's post caught my eye. I can't even tell you what it was to this day; it wasn't flashy or bombastic - maybe that's what it was, who knows. But something made me call him - and so far he has turned out to be the best tradesman I have had going into that building on a regular basis. He investigates the problem, gets in touch with me to review the details, we settle on a cost - always reasonable - and a course of action, and he gets the job done, letting me know the final bill. Work's done, tenants are happy and all is right with the world. He is a man of his word. And did I mention that I have yet to meet him face to face? That's right - we've been working together now for almost a year, and he and I have been nothing more than voices on the phone to each other with a little bit of cellphone technology mixed in. Sure, I have a guy in the building who works as a go-between for the residents and for followups. But Richard and I have been operating on a virtual handshake for almost a year now, and more than once he has shown himself to be not only a very good plumber, but a man with integrity and a compassionate heart. I am very fortunate to have come across his post in Craigslist. I know exactly What led me to him! And I just want to make that known to anyone else who needs some plumbing work done in Brooklyn and would like to deal with a real decent human being. Thanks a lot, Richard!

I thought my tenant had a leak under her kitchen sink. I called Dowin, based on a referral from a…read morefriend who had used him two years ago (and saved his info because he did a great job). I sent him some pictures and he came same day to take a look. He gave me an honest evaluation and told me I didn't need his services. So I didn't end up using him but I give him 5 stars for: - Same day - Honesty - Knowledge - Thoroughness

Dowin was fast, on time, reliable and very competent. Thanks to Dowin, I have a new functioning…read morebathroom. He is honest and efficient, and lucky for me, he was available on short notice to deal with the emergency. Definitely recommend.

I had a great experience with Sewer Techs NYC. I was dealing with multiple plumbing issues at home…read more My toilet wasn't working properly and my kitchen sink was draining really slowly and they were able to take care of everything in one visit. They were professional, on time, and clearly knew what they were doing. They quickly diagnosed the problems and fixed both my toilet and kitchen sink efficiently. I also appreciated that they explained what was going on and didn't try to upsell unnecessary work!!! Everything has been working perfectly since, and the whole process was smooth and stress free. It's not easy finding reliable plumbers, but these guys definitely delivered. I highly recommend Sewer Techs NYC if you need honest and dependable plumbing services!