95% of the time the staff is friendly but the receptionist with the dark hair is not but the girls…read moredoing the blood work or hard-working pay attention to what they do I really like them

Horrible service front receptionist is rude. If you dont…read morelike your job go else where. Alot of people are looking for work, show compassion if working with patients.

Negative experience with Diana (technician) during my recent visit with my son. The doctor's lab…read moreorder was missing details, and while the technician contacted the doctor's office, she did not inform them that we were present and waiting. As a result, the office said they would review it later in the day, even though it was only around 10 AM. When I asked questions, the technician was rude, dismissive, and unwilling to take additional steps to help. Her attitude made the situation more frustrating and uncomfortable. Staff working directly with patients should demonstrate professionalism and patience, especially when issues are outside the patient's control.

I had to go do fasting lab work this morning for 2 different appts I have next week and the lab…read moretech was Haydee who's helped me before. She is very professional and friendly and made me feel like a great and was efficient and even explained what all the different test tube were for since they were all different colors. She's a great asset to this office location.

Very satisfied with my service from the front desk ladies, nurse and the doctor. I was taken in…read morepretty quickly and was in and out within an hour. The nurse that helped me was very nice and thorough with the season why I was there. The environment was very clean and organized.

Came in about half an hour before the end of the day. Was stopped at the front desk and told we…read moredon't take your insurance. Ok I get that. So I said I can pay cash. No .. you should go up to the ER instead was the reply. They do triage there. Yes I know. They do triage at all ER. They sweetly made it clear they didn't want to see me so I left. Look I get it, you don't want to stay late. But you denied me care. This was a pulled muscle and a cat bite not an ER issue. I was in a lot of pain and couldn't go driving around trying to find somewhere else to go. I spent hours at an ER for a non-emergent issue and paid hundreds of dollars. But I hope you had a nice night ladies.

Reg check ups ok... but save your self the money for COVID testing schedule it at the drive thru…read moreHammack center down the street for FREE! Yes you get your results within 24hrs and no insurance or social I's needed!! https://la.fulgentgenetics.com/appointment/screen/symptoms .. there's many community resources for everyone ! Oh and if you need to show them Your COVID test results make sure you print it first ...they won't print for you here .-- also if you have medical insurance the your prescription should be covered at a local pharmacy! los chequeos están bien la doctora atiende bien ... ¡pero ahórrese el dinero para las pruebas de COVID, prográmelas en el drive thru Hammack Center.. está a unas cuantas cuadras de la Clínica . ES COMPLETAMENTE GRATIS! Obtienes los resultados en 24 horas y no se necesita ningún seguro o social. https://la.fulgentgenetics.com/appointment/screen/symptoms ... ¡hay muchos recursos comunitarios para todos! ...y si necesitas mostrarle Los resultados de su prueba COVID asegúrese de imprimirlos primero ... ellos no imprimen nada oh aceptan ver los resultados con su teléfono...Además, si tiene seguro médico, su receta debe estar cubierta en una farmacia local!

Esto es una absoluta vergüenza de servicio. Son groseros, te cobran por cosas que no necesitas solo…read morepara sacarte dinero. Y además de eso, se molestan si haces preguntas o si rechazas algunos medicamentos que claramente no necesitas. Si estás en una necesidad urgente de atención médica, terminarás pagando más de $300+ por tu visita. Mi experiencia en esta ubicación fue una vergüenza. Me sorprendió muchísimo que una clínica/doctora tratara así a sus pacientes. Me mudé aquí aproximadamente tres semanas antes de enfermarme y necesitar atención médica urgente. Mi mamá me habló de esta clínica, dijo que me verían de inmediato pero que tendría que pagar. Me arriesgué porque realmente necesitaba atención médica. Entré y esperé 15 minutos para que me pasaran, y otros 30 minutos para que me viera la doctora. Me atendió la Dra. Yasmin Funes en esta ubicación. Al principio estuvo bien, me preguntó si prefería inglés o español, le dije que "cualquiera está bien" y comenzó a hablarme en español, pero fingía tener dificultad para explicarme su diagnóstico. Sacaba su celular para traducir en Google palabras como "blanco", como si no supiera cómo decirlo. Eso me desconcertó porque esta clínica es predominantemente hispana, diría que el 90% de los pacientes y trabajadores hablan español. Fue un intento muy triste de parecer más americana que hispana, pero entendí que es muy joven, a mediados de sus 20s, y que a veces la gente hace ese tipo de cosas. Le dije entonces que podía hablarme en inglés, para que me diera el diagnóstico con claridad. Hasta ahí todo bien, aunque un poco incomodo pero chistoso. Luego me dijo que creía que tenía faringitis estreptocócica (strep throat) y me recetó medicamentos. Yo no tenía esos síntomas y le pregunté si creía que era adecuado. Ahí fue cuando todo se vino abajo. Subió la voz con un tono condescendiente y comenzó a regañarme, como si le hubiera ofendido mi pregunta. Me dijo que iba a recetarme tres tipos de antibióticos más esteroides, o que podía hacerme una prueba y regresar en cinco días para obtener el medicamento correcto. En ese momento necesitaba urgentemente antibióticos, así que acepté solo para poder sentirme mejor. Al salir, me retó a regresar a decirle que ella estaba equivocada si no me sentía mejor en unos días. Se fue de una manera absolutamente grosera. Tuve que pagar por tres tipos de antibióticos, una inyección de esteroides que no necesitaba, y una prueba que aún hasta el día de hoy no me han llamado para darme los resultados. La conclusión es que te recetan todo lo que pueden según sus capacidades, solo para sacarte dinero. Como dije, un mes después todavía no he recibido los resultados de la prueba que costó $50 dólares. Perdón por lo extenso del mensaje, pero creo que la gente debe saber. Espero que esto les sea útil.

My First Visit was an Establish Care Appointment and it was fine. The Office Staff was Friendly and…read moreHelpful.

They canceled my appt and didn't tell me. Rescheduled and they assigned me a gynecologist. I'm a…read moreman. When i asked how i should be preparing for a pap smear, they actually began to tell me. You can't make this up. I called to renew my prescripts and never got filled. i called to verify lab work ordered and went to LabCorp for blood draw and no order was given. The inmates are running the asylum here.

The wait times can be kinda long but I like the staff. They're all very nice and polite.read more

Absolutely horrible experience I was there for an…read moreoutpatient surgery which took minutes. For some unknown reason I was intubated and they were so reckless, I left with fat and split lips, as if I was punched in the mouth With one notable exception the nurses were terrible they were unable to find a vein for the IV, but kept trying 4 times, until I told them to get someone else that finally got the IV started While in recovery, I was feeling poorly and asked for some juice or something to eat, the nurse told me I would be released soon and can eat at home. I told her I'm a diabetic and have been fasting for more than 12 hours she then says I don't think we have anything but I'll go check , just before surgery I saw them roll a full cart of food and drinks past my stall, that nurse mentioned they are restocking the food for surgery patients, so I know they had plenty of things to eat and drink, after awhile the nurse came back with just a sandwich and nothing else no juice or anything to drink. It's as if they don't care about their patients Additionally upon arrival I parked and followed signs through a building and down a long hallway to get to a door, which on the other side had someone sitting there saying I can't come in this way. So even though it was difficult for me to walk, she made me go back the way I came drive my car to another entrance and enter the building that way. The management thinks that's an acceptable solution. Rather than having signs asking patients to use another entry, they kept the signs up directing patients to essentially a dead end. No regard to patients with poor mobility.

I' visited the Palmdale location on 47th today and I just felt like I really needed to recognize…read morethis team. Upon pulling up Yelp, I saw the reviews and truthfully, I was shocked to read about the experience others have received. Today I felt compelled to drop this review, because throughout the last two years, anytime my family or I are in need of bloodwork, we always come to this location. The experience has always been great. Today I had to recognize the phlebotomist's work. I've only ever seen two ladies here, and I have been helped by both, and both of them are quick, polite, and most importantly, have very light hands. With that said my visits have been quick. I have never waited more than 15 to 20 minutes without appointment. In addition to that, as someone who gets very nervous around needles, it truly is the smallest prick with no pain at all. Great job, ladies!

Trust the other 1 star reviews for this location, small waiting room with not enough seats…read moreavailable, people standing around, first time patients directed to kiosk leaves no room for people who may have questions, no communication with patients on wait times. They do not care if you go elsewhere they actually advise it.

If I could give them less stars I would. Hopefully no one who is sent to them actually needs real…read morehelp! Was sent here over 2 months ago, insurance approved it over 2 months ago and they refuse to see us still. They have been giving us the run around and blaming it in someone else every step. The insurance has even been calling them with no results.

Cancers sucks, but this place is great. The front office staff were very friendly every time we…read morewalked in. The technicians were great and they provided great care for my wife. The doctor could use a little better listening skills. He tended to interrupt and we did not feel he was listening to our concerns. However you mostly are dealing with the technicians and they were great.

My son had caught a fever, so I decided to bring him to Palmdale Regional just to be on the safe…read moreside. I was worried we would be here forever, but I was actually surprised and really pleased that we were seen pretty quickly. My poor baby boy was fussy and clearly uncomfortable, so I really appreciated how quickly the staff got us checked in and seen. They were also pretty gentle with him considering he doesn't like to be touched nor held by anyone other than me and my husband The fast service definitely made an already stressful situation a little easier.

The terrible 2 star Yelp and Google ratings for the Palmdale Regional Medical Center ER reflects…read moresystemic issues that patients call out daily. Reviewers frequently describe the care there as . . . 1. Dangerous and neglectful, citing: 2. Staff shouting and calling out in Overcrowded Waiting Rooms: 3. Patients reporting severe, long hours-long of neglect while sitting in pain. 4. * * * * Dismissive Attitudes: Staff and doctors downplaying symptoms or treating patients with indifference, while not prescribing proper medication or correct doses. * * * ** 5. Understaffing: A critical shortage of workers leading to a breakdown in basic medical service. 6. Be assured, just like 75% of us, your criticism is completely fair if you rate this ER department as a disaster area. 7. The only way Palmdale Regional ER is going to change is when they encounter more and frequent malpractice lawsuits. 8. They need to be held accountable for their arrogant attitudes, lazy, tone-deaf patient interactions, malicious, don't care if you are dying, judgmental and incorrect treatments.