This was such a great opportunity to visit with the residents and kind staff…read more Can't wait to visit again and meet all the new residents. Wonderful events geared towards the residents

This is Disneyland for Seniors! Happy staff and residents, amazing programming and services, great…read moremeals and incredible amenities. My mom has never been so happy and healthy.

My mother-in-law has lived at Copper Springs for 4 years now. She has been very well taken care of…read more The staff has always been pleasant and helpful. The food has always been acceptable and sometimes great. We have been very pleased with her stay there.

BAD MANAGEMENT!!! The managers are absolute garbage. They are dishonest and only care about…read morethemselves. They do not care about residents or staff. They're very self-centered dishonest and underqualified to manage anything. They've made it a toxic workplace and most of the residents don't like them at all. I would not recommend moving into this place unless they got new managers.

I have been working for Fairbrook Groves for 5 months. This place is beautiful and our residents…read morelove living here. The owners are amazing and work very hard to make Fairbrook Groves a place you want a family member living at. I plan on working here until I retire.

Fairbrook Assisted Living is run by wonderful, caring people who sincerely want the absolute best…read morefor their Residents! It's a wonderful home, well taken care and very organized. It is a positive, loving environment. I highly recommend Fairbrook for your loved one.

This review is based on the tour only. I am looking for a place for my parents in the future and…read moreLegacy was a very nice tour. They answered all my questions and they were very kind. The facilities seemed clean and well organized.

Relative lived here 2 years and was extremely happy. The caregivers are compassionate and…read moreefficient. Front desk is knowledgeable and friendly. Chelsea and Terri on nursing staff are professional and handle things logically. Cannot say enough about the way my relative and our family were treated at Legacy! Would recommend to residents and caregivers looking for a company that cares. Thank you to everyone who was involved in caring for my family member.

My parent has been a resident of the Manor Village for a few years now and has met many nice…read moreemployees and residents. Though my parent enjoys it at the Manor, I've been concerned about continuous increases in the rent and fees, especially the latest increase of just shy of 15%! This latest increase seems to have pushed residents "over the edge," with several now moving out to nicer and cheaper alternatives. The Manor seems to have also lost several good and caring employees that we really liked. I'm starting to get concerned about the trends I've been witnessing. I hope these trends don't continue.

A perfect home for my mother! We recently moved my mom (88)…read morefrom a 55+ apartment complex to Manor Village. We were looking for a facility where more eyes would be on her and she could get Care if she needed it. We toured many independent/assisted living facilities in the Scottsdale and Phoenix area. When we walked in the door at Manor Village, we knew we had found Moms new home. We were greeted by Wesley Wilkins who provided us with a tour and as we moved throughout the building, Wesley knew all the residents that we came in contact with as well as employees. You could tell he really enjoys his job and every employee we talk with had a smile on their face. The entire building had a wonderful vibe and the residence we interacted with were so welcoming and friendly. We feel confident that if any emergency or care is needed, Mom is in the right place. It is now been a couple of months since she moved in and we could not be any happier. It has been such a positive experience and I would highly recommend Manor Village if you're looking for a facility that will treat your loved one like family. We want to give a special shout out to the following employees who have made my mom's move such a success. Wesley, Lisa, JoAnna, Medhia, & Abria.

Completely horrible experience from the first day to the day we pulled my mother out of memory…read morecare, which was only 3 days later. Staff was virtually absent. Getting in and out of the unit took sometimes as long as 10 minutes or more. On a Saturday we observed the only staff member available to open the door was the same only staff member serving lunch to the zombies they have for patients. Upon entering the lunchroom there were children's cartoons playing on TV, green looking hot dogs with some type of sauce that looked like it came out of a bathroom, and my mother could barely speak to us, as her voice was hoarse, her hair was filthy and matted to the back of her head, mismatched dirty clothes, and when I tracked down the same nurse I had met 3 days earlier who was handling the same vials that were later given to me as "haloperidol", she did not know who I was, rudely stated her name, and shrugged me off when I said I was taking my mother out of the lunch room immediately. My father who would visit my mother from independent living (we also removed him and all his belongings 3 days later when we learned the entire apartment was infested with various types of roaches when we visited after movers brought his items in 3 days earlier) would try and help her eat and take her back to her room and would be told he could not take her out for sometimes as much as two hours while the other zombie residents (by all appearances every resident had been given some type of sedative, my mothers was Halperidol, I learned later when I pulled her meds upon taking her out of the facility. NEVER SANCTIONED IN FACT TOLD HER HOSPICE NURSE NOT TO GIVE THIS TO HER EVER AGAIN PRIOR TO ENTRY INTO FACILITY as side effects are " potent antipsychotic medication with common side effects including sedation, dizziness, dry mouth, constipation, and blurred vision. It carries a high risk of extrapyramidal symptoms (EPS)--such as tremors, muscle stiffness, and involuntary movements--as well as potential for serious conditions like tardive dyskinesia, QT prolongation, and neuroleptic malignant syndrome (NMS)." When I told the staff I was taking her out for at least the weekend (only way to get her out of there quickly was to state she was coming to visit with me at my home) I was given an entire bag of 30 or more doses of this Halperidol drug she was NOT PRESCRIBED prior to admission by the 'nurse on duty' to bring home with me. WHAT? My father observed patients with involuntary movements throughout the 3 days she was there and again, my mother could barely speak or raise her voice above a whisper and reported "voices in her head" and clicking, roaring, and thumping in her ear. AFTER 3 DAYS. DO NOT BRING YOUR LOVED ONE TO THIS FACILITY OR ANYWHERE NEAR ANY PART OF THE PROPERTY FOR ANY REASON.

It is very degradering to treat the older people the way they do, the girls in physical therapy…read moretreat the patients like animals I saw it with my eyes. this place needs to close doors, I would never be there before I died, terrible place.

I would like to share our experience with my mom being at the Oasis for almost 8 years…read more When looking for a place for her to be, we toured several independent living places. After our tour at the Oasis, she knew this was where she wanted to be and we agreed. We loved the size of her apartment, that it had a washer and dryer, the food and the dining room, the activities(she has played bingo and pokeno for years) and loves Nicole, the social director and for how clean and pretty the landscaping and common areas are. Mom loved the servers in the dining room, the maintenance workers, who did everything from changing light bulbs and filters to air conditioning problems or whatever timely. A huge plus for us was that The Oasis at Mesa Palms is independently owned vs corporate. Jeremy, the owner, has been a pleasure to work with and is very patience and has a great attitude. Mom was at The Oasis all during covid and I was very impressed with the procedures that had in place to take care of all the residents there. Mom always felt proud of her "home" whenever any of her family and friends would come and visit her. Her grandchilden loved to have lunch or dinner with her there because of the desserts and it seemed a little fancy. When comparing pricing, the Oasis was very fair. My mom is now 92 and her health has made us make the decision to have to end her time at The Oasis, but what a great almost 8 years it has been Thanks again to everyone for taking such great care of her and for all the joy she had there. Orrie Hawkins

I have been associated with Oasis at Mesa Palms for over 10 years. The staff feels like a extended…read morefamily. Residents often go in to talk to the owner and staff to catch up and talk. The staff are caring and go out of there way to help others. Staff and residents both do well checks on neighbors when they haven't been seen. It's nice to be in a place that cares if your alright. I wonder about those that live in homes and have no one to check on them. It is a great place to be.

If I could give zero I would, and I was an employee. If you care about your family or who ever…read moreyou're planning on putting in here. Don't. Think twice. They don't care about the employees or the residents. All they care about is money. Management is god awful and make everyone hate it here and the good staff leave. They place is completely outdated, the food is mediocre at best, management is terrible, some of the staff are cool and do care, but it's outweighed by how awful everyone else is, most of the management has been there forever and they need a full overhauls. Go to literally any other retirement community if you care about your mom, dad, grandparents, whoever. Do not put them here.

I perform at The Springs for their happy hours and have interacted with the staff and residents…read moreover the years. It is always a positive, friendly experience. Tim in activities and Mary at the front desk greeting everyone are just the best to work with. I've seen them interact with the residents and it is obvious the residents love the care and service that they receive from them.

This place is in need of new overhaul of renovation and staff for patient care. We had to move…read moreseveral patients out of there.

Although I gave 3 stars for the food, I must give 5 stars for the staff and facility. Everyone I…read morehave ever interacted with has been pleasant and helpful and the facility is clean and well maintained. Thanks for your response and phone number Jennifer, I will reach out!