We absolutely love this vet. Our dog loves the staff and feels comfortable with them. They're kind…read moreand patient and take the time to address any questions or concerns. We couldn't ask for anything more!

I would never take another pet here. Dr Amanda should not be allowed to care for animals. She is…read moreheartless and just wants the interaction finished. She has misdiagnosed two of my pets and has caused life long issues that would have been prevented if diagnosed correctly. Instead she just suggested euthanasia. She should not be a doctor. I will never take another pet here. If a zero star rating was an option I would be using it!

All of a sudden my 4 yr old Siamese tom acted like his back leg was broken. I called the vet…read moreclinic, emergency care. We were in a room in one hour from leaving the house. I explained Bandera's fear of people. (He has a bullet in him). The nurse said not a problem, we have a cat whisperer. She had him in his back with her fingernails under his chin in minutes. Submission. Turns out he had fang punctures from tom cat fighting. Thank you doctor and staff. You loved on my cat.

They take good care of my giant , Karhu. He's a spoiled dog with a routine they ate willing to…read morework with for treats, etc. Clean facility. Caring people Happy dogs.

Absolutely love it here!! I live in Tumwater and although…read morethe drive is a drag, its worth it. Ive called other places closer to me but for 4 shots they all wanted to charge 180-200+ . Cascade did it for way cheaper. My family and i have taken our pets there for years.

Good staff. A little spendy for a spay hack job. I think…read morethis is my sixth dog I've had spayed . Never picked up one from the vet with this bad of incision and surgical site . Looks like one of those abortions they used to do in back alleyways .

I have just got to get this off my chest. Don't ever let these people euthanize your pet. My best…read morefriend of fourteen years was just put down By these people on Oct. 20th 2025. I have been so distraught I could not say anything until now. You think you are going to hold them in your arms or you can at least pet them while they go away. No way! It takes too long and when they are gone the vet remarks that they are gone because they were ready to go. What a terrible thing to say to a grieving client who has to say goodbye to their beloved pet. My cat was not ready to go and was terrified by the way the vet and vet tech was holding him. I will never forget the look on his face when they gave him a sedative. Poor guy! I hope these people don't do that to your beloved pet. Take your pets to Olympia pet Emergency to be euthanized. They do a wonderful job!

This place is disgustingly filthy. I have been in there several times and never once have I seen…read morethe place clean. The last time I was in there I took some quick pics with my cell phone and everyone I've showed them to has been appalled. They are overall very disorganized and one of the receptionists in paticular is overwhelmingly rude. I have had a couple of different tests done and you would think for $75. just in lab fees, they could at least call with the results. Nope, never heard from them. I had to call them after two WEEKS to find out the results of a two day test. I was told they had "forgotten" to call. They have several cats who reside in the office, which many clinics have, but even they don't look paticularly healthy. I happened to be in there on a Monday morning and the reception area/waiting room had hair all over the chairs, windows, and floor. Even the scale in the waiting room (which is plugged in to an extension cord) is covered in several layers of dust and muck. You would think if nothing else they would have the place cleaned over the weekend. Between the lack of cleanliness in the "public" areas and the bad smell I can't even imagine what filth is lurking behind the scenes. I would NEVER leave an animal in such unsanitary conditions - let alone allow them to preform surgery on it. I say YIKES, find somewhere else to go.

I like the dr's there but every time I need a med or make an appointment for my dogs I have to go…read morein to do these things. No one answers the phone and their voicemail is always full. Very frustrating. This has been going on for a while.

I run a nonprofit Goat rescue and had a foster bring my dog that Wood belongs to us to this clinic…read more The dog was given back to the rescue from the foster and I have requested records for three days personally and through the rescue and through the veterinary clinic. This dog needs severe medical treatment and I do not feel that Dr. Fay's office was giving the best advice on how to handle the conditions of the dog therefore I am taking it to a second opinion, but unfortunately, I cannot seem to get the paperwork that needs to have that happen and his health is starting to decline because of this ! I've been told getting records from this facility has been very difficult for not private people but other veterinary offices. This is very very concerning considering people want opinions and everyone takes paperwork at the time of the visit when they have an emergency case.

The worst. Unconscionable treatment. They left me in a freezing room for my last moments with our…read morebeloved cat, and then came in and rushed us after we were left in the cold with the sound a barking dog (I know it is a vet, but no one ever tried to find us a nice room - I was kneeling on the floor in tears and a hurried worker handed me something to sign, like we were just in the way. I said I could not see, as I was crying, and no one responded. Now I have none of my cat's fur, because no one helped to walk me through the tiny lettered form I signed. Now they just say over and over that I signed a legal document. Just as cold as their eyes. They made the worst trauma ever even worse. Could not help to save fur for a child but could run the credit card just fine to suck up $$$$$. Never have I felt more neglected, when all I was there for was to try to help our adorable cat. Not even did they give me eye contact or show an ounce of compassion. we may as well have been on death row in a prison. I have to live with this unbearable regret for the rest of my life.

Amazing. I don't trust anyone with my baby except Dr Fay. She saved his life, even though he gets a…read morelittle snappy with her sometimes haha.

We were able to get our dog in immediately (on a Saturday)…read morefor services. The vet was kind and mentioned preventative care for our dog that other vets never mentioned. We were told that ill animals are often seen within two days of calling.

The staff was so amazing during a scary situation for our family with our fur baby. Got us right…read moreinto an exam room, explained everything, loved on our pup. Thanks to them he is resting at home tonight. Also, the best I've ever seen him behave at a vet.

Dr. Stevens correctly diagnosed a complicated issue with my dog and literally saved her life. She…read moreis easy to talk to, sincerely concerned, very wise and committed. If you need answers and serious help, there is no one better.

What a wonderful vet!! She is so caring Gets you in same…read moreday usually and very reasonably priced . Her 31 years of her clinic has given her a lot of wisdom. She seems to love people as much as their pets!

Dr. Redmond goes above and beyond and is kind to both his patients and their owners. He truly cares…read moreabout the animals. They get you in stat and the prices are very fair.

I ABSOLUTELY HAVE NEVER BEEN SO OUTRIGHT MISTREATED & MY POOR BABY, MY FEMALE INDOOR CAT WHOS 1st…read moreexperience outside & a vet had to be that monster who somehow still has his license. Listen to me please if you love your animals with clearly all who care enough to take them to the vet do, this is a wrong choice. Everyone was so nice until that disgusting vet walked in & I already knew something was off. But this guy never even introduced himself or told me his name or asked me what's wrong before he hurt my cat in front of my face! I was in disbelief of what just happened, his lack of care, concern, sympathy, empathy, DECENCY my God I'm still sick over this. My poor cat who was already hurting & terrified never has even been outside before was standing on the table he walked not welcoming or professional at pokes her 3 times in between her eyes before she moves & I'm talking skull tapping taps with a thermometer ( not taking her temp) just hard jabs, naturally she moves jumps off the table, & inside I'm thinking wtf is his deal, then he reaches down grabs my full grown indoor cat who I hold on my shoulder all day like a baby trying to do dishes ect. Lol like she is so sweet & he grabs her by the nape of her neck dangling her 4ft in the air with a fist full of her skin he's squeezing with a fully extended stiff arm & she's squirming everywhere terrified & I am like wtf are you doing what is wrong with you, he then discarded her basically throw dropping her on the table & says she's feral , she's aggressive & feral. I looked at my cat & the fear & sadness in her eyes literally made me grab my baby & tell him I wouldn't leave any living thing in your Care & he tells me you need to leave & I said not fast enough let me tell ya, but you need to be held accountable, I can't even imagine who has suffered by your hands. I left balled my eyes out that there is even people like that in this world. Idk but after reading everyone else's reviews with clearly I didn't before hand umm this guy has a thing with cats he doesn't like them mistreat them please don't trust your loved pet here.