We absolutely love this vet. Our dog loves the staff and feels comfortable with them. They're kind…read moreand patient and take the time to address any questions or concerns. We couldn't ask for anything more!

I would never take another pet here. Dr Amanda should not be allowed to care for animals. She is…read moreheartless and just wants the interaction finished. She has misdiagnosed two of my pets and has caused life long issues that would have been prevented if diagnosed correctly. Instead she just suggested euthanasia. She should not be a doctor. I will never take another pet here. If a zero star rating was an option I would be using it!

All of a sudden my 4 yr old Siamese tom acted like his back leg was broken. I called the vet…read moreclinic, emergency care. We were in a room in one hour from leaving the house. I explained Bandera's fear of people. (He has a bullet in him). The nurse said not a problem, we have a cat whisperer. She had him in his back with her fingernails under his chin in minutes. Submission. Turns out he had fang punctures from tom cat fighting. Thank you doctor and staff. You loved on my cat.

They take good care of my giant , Karhu. He's a spoiled dog with a routine they ate willing to…read morework with for treats, etc. Clean facility. Caring people Happy dogs.

I have been taking my pets to Cascade West Vets for years. ALWAYS have been treated with kindness,…read morecourtesy and support. I highly recommend them for your fur babies needs. I am so grateful that I found Cascade West Vets. I do wish that they had an emergency clinic set up there.

Both of our Dobermans are under the wonderful care of Dr Love. She and her staff are gentle and…read morecaring with their canine patients. Our BIG gentle (90lb) boy has PTSD from a previous bad experience (other vet, NOT Cascade) and all of the staff were so mindful of making his experience a GREAT ONE!

I have just got to get this off my chest. Don't ever let these people euthanize your pet. My best…read morefriend of fourteen years was just put down By these people on Oct. 20th 2025. I have been so distraught I could not say anything until now. You think you are going to hold them in your arms or you can at least pet them while they go away. No way! It takes too long and when they are gone the vet remarks that they are gone because they were ready to go. What a terrible thing to say to a grieving client who has to say goodbye to their beloved pet. My cat was not ready to go and was terrified by the way the vet and vet tech was holding him. I will never forget the look on his face when they gave him a sedative. Poor guy! I hope these people don't do that to your beloved pet. Take your pets to Olympia pet Emergency to be euthanized. They do a wonderful job!

This place is disgustingly filthy. I have been in there several times and never once have I seen…read morethe place clean. The last time I was in there I took some quick pics with my cell phone and everyone I've showed them to has been appalled. They are overall very disorganized and one of the receptionists in paticular is overwhelmingly rude. I have had a couple of different tests done and you would think for $75. just in lab fees, they could at least call with the results. Nope, never heard from them. I had to call them after two WEEKS to find out the results of a two day test. I was told they had "forgotten" to call. They have several cats who reside in the office, which many clinics have, but even they don't look paticularly healthy. I happened to be in there on a Monday morning and the reception area/waiting room had hair all over the chairs, windows, and floor. Even the scale in the waiting room (which is plugged in to an extension cord) is covered in several layers of dust and muck. You would think if nothing else they would have the place cleaned over the weekend. Between the lack of cleanliness in the "public" areas and the bad smell I can't even imagine what filth is lurking behind the scenes. I would NEVER leave an animal in such unsanitary conditions - let alone allow them to preform surgery on it. I say YIKES, find somewhere else to go.

I run a nonprofit Goat rescue and had a foster bring my dog that Wood belongs to us to this clinic…read more The dog was given back to the rescue from the foster and I have requested records for three days personally and through the rescue and through the veterinary clinic. This dog needs severe medical treatment and I do not feel that Dr. Fay's office was giving the best advice on how to handle the conditions of the dog therefore I am taking it to a second opinion, but unfortunately, I cannot seem to get the paperwork that needs to have that happen and his health is starting to decline because of this ! I've been told getting records from this facility has been very difficult for not private people but other veterinary offices. This is very very concerning considering people want opinions and everyone takes paperwork at the time of the visit when they have an emergency case.

The BEST vet in the county and probably the STATE. Dr…read more Brandy is kind, compassionate, knowledgeable & honest. She rejoices in your new pet & provides a guiding hand through the rainbow bridge experience. She's just AMAZING!

Amazing. I don't trust anyone with my baby except Dr Fay. She saved his life, even though he gets a…read morelittle snappy with her sometimes haha.

I really can't say enough good things about Newaukum Valley veterinary services! I have used this…read morelocation for close to 30 years. They have always been wonderful and have always treated our pets wonderfully as well! Yesterday we had to take my daughters border collie to the vet because he was having severe bouts of diarrhea and vomiting. Everyone in the office from the receptionist staff, to the assistants in the exam rooms, to Dr. Faye were amazing! They always are amazing! Bandit had several accidents in the exam room and none of the staff complained about having to clean it up. They treated Bandit so kind and were very compassionate towards him. They quickly took him back to the procedure rooms, knowing something serious, was going on with him. They ran the necessary, bloodwork, tested his stool, and got IV fluids going immediately. They also gave him the necessary medication he needed, and he was discharged in the evening the same day. His diagnosis was colitis and gastroenteritis, both which can be very serious if left untreated. My daughter and I are so thankful for this veterinary office! They always, without fail, take care of our pets in the best way that they can. We are grateful that they were able to resolve the health issue with bandit quickly so that we could bring him back home and get him on the road to recovery. I highly recommend this veterinary office! They are amazing!

We were able to get our dog in immediately (on a Saturday)…read morefor services. The vet was kind and mentioned preventative care for our dog that other vets never mentioned. We were told that ill animals are often seen within two days of calling.

The staff was so amazing during a scary situation for our family with our fur baby. Got us right…read moreinto an exam room, explained everything, loved on our pup. Thanks to them he is resting at home tonight. Also, the best I've ever seen him behave at a vet.

Dr. Stevens correctly diagnosed a complicated issue with my dog and literally saved her life. She…read moreis easy to talk to, sincerely concerned, very wise and committed. If you need answers and serious help, there is no one better.

What a wonderful vet!! She is so caring Gets you in same…read moreday usually and very reasonably priced . Her 31 years of her clinic has given her a lot of wisdom. She seems to love people as much as their pets!

I ABSOLUTELY HAVE NEVER BEEN SO OUTRIGHT MISTREATED & MY POOR BABY, MY FEMALE INDOOR CAT WHOS 1st…read moreexperience outside & a vet had to be that monster who somehow still has his license. Listen to me please if you love your animals with clearly all who care enough to take them to the vet do, this is a wrong choice. Everyone was so nice until that disgusting vet walked in & I already knew something was off. But this guy never even introduced himself or told me his name or asked me what's wrong before he hurt my cat in front of my face! I was in disbelief of what just happened, his lack of care, concern, sympathy, empathy, DECENCY my God I'm still sick over this. My poor cat who was already hurting & terrified never has even been outside before was standing on the table he walked not welcoming or professional at pokes her 3 times in between her eyes before she moves & I'm talking skull tapping taps with a thermometer ( not taking her temp) just hard jabs, naturally she moves jumps off the table, & inside I'm thinking wtf is his deal, then he reaches down grabs my full grown indoor cat who I hold on my shoulder all day like a baby trying to do dishes ect. Lol like she is so sweet & he grabs her by the nape of her neck dangling her 4ft in the air with a fist full of her skin he's squeezing with a fully extended stiff arm & she's squirming everywhere terrified & I am like wtf are you doing what is wrong with you, he then discarded her basically throw dropping her on the table & says she's feral , she's aggressive & feral. I looked at my cat & the fear & sadness in her eyes literally made me grab my baby & tell him I wouldn't leave any living thing in your Care & he tells me you need to leave & I said not fast enough let me tell ya, but you need to be held accountable, I can't even imagine who has suffered by your hands. I left balled my eyes out that there is even people like that in this world. Idk but after reading everyone else's reviews with clearly I didn't before hand umm this guy has a thing with cats he doesn't like them mistreat them please don't trust your loved pet here.

We've been taking our dogs (pugs) and cats to this clinic for 33 years. Unlike most vet clinics now…read morethat overcharge and oversell services, I appreciate Doc's straight forward and honest approach to care. They are extremely busy and can be difficult to get into on short notice because of all the people that adopted pets during the pandemic overwhelming all vet clinics. The staff are amazing!!!