General - I have never stayed at a Drury Inn before and I had heard good things about them so…read moredecided to give them a try on my last road trip with family. Location - This Drury was in a suburb (Fairview Heights) close to St. Louis. Lots of great restaurants and shopping are just a short drive away. There is also a decent sized mall just down the road. Rooms & Building - After staying at a couple Drury locations, you will notice that each one follows a similar pattern. Lots of seating in the lobby (which is great when getting food), nice size pool and hot tub areas, and sprawling complexes with additional seating nook found throughout. Our room was nice and comfy and easily fit our family of five. The building was in good condition and easy to find right off of the highway. Amenities - This hotel had a cool inside/outside pool that my kids loved to play in and nice (a little small but still relaxing) hot tub. Parking was free and utilized a large, private lot. There was also an office center and a small convenience store to purchase items from. One of the main selling points for me was their free evening dinner and free breakfast. Oh, and I can't forget about the free popcorn in the lobby. Food - While staying here, you are able to take advantage of a free breakfast and dinner buffet. The breakfast layout is your standard hot/cold/continental buffet. Hot options include eggs, breakfast potatoes, breakfast meat, sausage gravy, and waffles. Continental options are available too such as yogurt, cereal, breakfast breads, fruit, etc. I have to say that Drury had the best biscuits I have ever had for a hotel's breakfast buffet. I ate so much biscuits and gravy here, ha! The dinner buffet was great. At first, I thought it would just be a great way to save some $$, even if it wasn't the most enjoyable but the food was actually satisfying and filling. Food included hot dogs, soup, salad, pasta, meatballs and mashed potatoes, nachos, etc. Adults also get three free alcoholic drinks that include various cocktails, beer and wine. The kids can enjoy AYCD soda. Vibe - Easy going and super friendly staff. All the staff worked extra hard to make sure all of the guests were having a great stay, super cool to see. The hotel is definitely geared towards family but includes some nice higher-end touches like comfy seating areas, relaxing pool areas, and a decent size gym. With that being said, there will be a lot of kids running around but it wasn't as loud and crazy as I thought it would be. Reality vs. Online - Pictures that I saw on their website and online matched the quality and condition of the hotel and rooms in-person. No surprises. Price & Final Verdict - I paid about $100 a night. Great bang for your buck, especially when you included the free food and drinks that you can take advantage of. Drury's are a great place to pick if you want a casual all-inclusive experience while traveling, especially with kiddos.

Pro's: Front desk and kitchen staff are so very warm and helpful. Room was quiet and comfortable…read more Con's: run-down. Manager keeps light off in the area around the dining room (tables set up) without recognizing that people sit there for reasons other than waiting for breakfast and evening "kickback". I know they use the lights as messaging to the guests when kickback starts (Though NEVER at other Drury's) but the manager (woman with long blonde hair) walked past me twice sitting in the dark rather than offering to turn on the light while I work on my laptop. Food choices for kick back don't take into account non meat eaters like all other Drury experiences I have had (It's not really free when the room rate (159.00) is much higher than others in the area). I would not recommend this particular Drury though I highly recommend the other Drury's!

So much to say here, but only staying one night. If staying longer, I'd have more…read more Upon arrival front desk was great and pool looked murky. Elevator works. Room 313 is hot. Shower water barely turns on and is dirty. Room is hot and won't cool down. Pull out bed hurts daughter's back. I can hear conversations down the hall and alarm as right now. Sheets are scratchy and dirty. Used coffee in maker and coffee I made has floaters. Found leaking boba in refrigerator and it's leaking. Why did I decide to only use Hilton on my way home (10hours) after missing a flight. Only Hilton available on route. Breakfast person did not show therefore barely food and NO COFFEE. Get me out of here. I better not get bed bugs. I'm reporting to Hilton

Reserved a room at this location the afternoon of our night stay. There was no problem getting a…read moreroom. Once we arrived now I know why. The exterior stand alone sign is not light. At 10pm there were six vehicles in lot, one being ours and one being a staff person I believe as the way it was parked. This is a very tired facility. Everything from the lobby to rooms need a remodel. Even the elevator makes weird noises. Three story building has one ice machine on 1st floor. Our room was over stuffed with furniture, a large Chaise Chair. Really in the way of desk chair and getting to a closet. The room seemed ok cleaned although one of two light bulbs in restroom was not working. Checked in online with an electronic door pass so did not have inner-action with desk staff that evening. This location is right next to the busy I-64 with constant heavy truck traffic. The staff in morning was friendly and helpful. The breakfast was ok with not as many choices as other Hamptons. Only ones at breakfast around 8:30am. There are other Hamptons in St. Louis area which I wish I would have looked at reviews on. The pictures on website are not true as there is no overhang at lobby entrance and our room did not look like this.

Great little hotel. It's located next to a lot of other hotels including the conference center over…read moreat the Four Points hotel. It's within easy walking distance to Fridays and another bar and grill as well as a Circle K gas station. You can't walk much further than that, though. Pros: -Great parking lot. Tons of extra spots and it was easy to get a good spot near the building. -AMAZINGLY modern for a Holiday Inn. I don't usually expect modern interiors from Holiday Inns, but this one does nicely. The lamps all have plug-ins built in for charging your phone, the bathroom lights offered optional motion-sensitive lighting, and there was absolutely nothing wrong with the room. -Room was very clean upon check-in. Absolutely no complaints. -Staff was mostly friendly. Our check-in was awesome, and she was very friendly and talkative. When we tried to renew our hotel stay for another night, however, the night audit staff seemed pretty annoying. She seemed a bit short-tempered and like we had been bothering her by asking. We felt bad for wanting to pay for another night. -Beds are comfy. AC works wonderfully. Heat works fine. -Rooms come default with a refrigerator and a microwave. Both were in fantastic working order. Cons: -No hot tub. The pool is your only aquatic playplace. -Internet was spotty. It was regularly disconnecting itself on my laptop. When it worked, it was decently fine, but I regularly had to force it to reconnect. Workable for browsing casually (and writing Yelp reviews) - not acceptable for online business calls. -Unlike most hotels in this star-range, Holiday Inn doesn't offer a complimentary breakfast. They offer an affordable ($8 or $9, I think) adult buffet in the morning. -No free weights. The "fitness center" includes two treadmills and a reclining bicycle. Works for your cardio needs, but you won't be able to do any strength training. -Room was noticeably small. We were put in one of the handicapped-accessible rooms, and the walkways were noticeably narrow. A wheelchair fit, but it was a very, very tight fit. -We had a conference that we were attending at the Four Points by Sheraton hotel across the street. Holiday Inn was the overflow hotel. That's totally fine, BUT there's a giant wind/garbage wall built between the two properties. You can see the hotel, and it's easily within a 0.5 mile walking distance, but you have to drive to the next block instead of walking. -Room service was spotty. First night was great - even the extra blanket we had brought was nicely folded at the edge of the bed. Second night, the garbage hadn't been emptied, none of the empty bottles had been cleaned up or moved, and someone had just shoved newly-folded towels into the bathroom shelf.

This is an incredibly disturbing and disappointing location. Warning for anyone wanting to stay or…read morepotentially work here. I was interviewed yesterday for a breakfast service role by John the manger. During our interview several comments struck me as off. 1. I mask, my mother had cancer and is undergoing chemotherapy, I have to mask for her safety and mine. John immediately told me he was not sure he would allow me to wear the mask during my time working here. In the state on IL that request is in fact illegal. It was not up for debate. The interview went on, I am younger in my 20s. John made several comments on how my generation does not understand hard work these days. I will admit this is a common comment by older generations, however it makes no difference in my mind as it fosters a hostile work environment. The most disgusting comments that were made however involved both John and a blonde middle aged server. John made several racist comments about china, and further comments about Indian people. The owner of this hotel is of India decent for context. The blonde server came over and continued to make these comments as well as using a mock accent to describe Indian people. Over all this was a disgusting interview and a I would not recommend staying let alone working here. I pride myself on being a hard worker and as a former manger, I understand the BASICS of management. Fostering a welcoming and at the least safe work environment is step one when managing employees. Overall this was horrible

Wonderful friendly welcoming FD staff! Place was so clean too! They offer complimentary breakfast…read morewhich was delicious along with a social hour with free food and drinks The only thing I think is that for a hotel that size they need more than 2 elevators. They're often crowded. However, knowing this I would absolutely stay again!!

Drury Inn is my usual favorite hotel to stay at whenever I get the chance. This will tell has a lot…read moreof great options to do in walking distance which is my biggest thing when booking a hotel. Staff here was absolutely friendly upon checking in and throughout the rest of our visit . The rooms were very modern, cozy, and full of great amenities. There's plenty of parking as well with easy access to the highway nearby. The one thing that always the points me about Drury Inn is that their breakfast selection is not the best. Overall, my visit here was still good none the less.

I was having a great stay a week or so ago but while i was eating my breakfast the heavily…read moreintoxicated breakfast guy, Matt i think it was, came over and kept talking to me. i tried to keep it pleasant but he was unsteady, sleepy looking and smelled of booze. i also heard someone say when i was throwing my trash away that he was asleep or even passed out in the kitchen. I don't know who is letting this man stay working here but it is inappropriate and unprofessional to not only bother someone while they try to eat a bit of food before their flight but also to do so drunk. if i come back and he's still there I'm not going to eat breakfast at the hotel ill grab mcdonalds or something.

room i get checked in is dirty and they move me and my kid t a room that has mold smeel in vennts…read morethen th break fest men was smelly too!!!!!!!! he talk too much very very annoying. cold ass food wasn't evn cooked right if he stop talking long nouf hed get good at cookin!!! do better

Absolutely love this hotel. Beautiful décor very clean, friendly people. And my television greeted…read moreme when I came in the room.

We booked this hotel through hotel.com, after a 10hr drive we find out the place is closed 3/25, no…read morecars in parking lot, construction dumpsters, gutted flooring/wall, & doors locked. After 6 reps 10hrs later, hotel.com can't give me a refund without closed hotel's approval, even though they found out it's closed due to flooding. Then called Radisson, who can't help either. Finally hotel.com through email to Country Inn, said they denied my 76.57 refund, wow just wow. I'll be reporting this to BBB & social media next.

No pillows or blankets for pull out bed even when asked. Breakfast was a joke. Hotel and Lobby…read morewere clean but don't try to call the desk they are never there. I finally found the desk clerk standing outside after standing at the desk ringing the bell for over 20 minutes. Also hallways and common areas are not air conditioned.

If I could give this hotel a minus score I would. I have traveled for business for 35 years and…read morethis has to be one of the worst hotels. I've stayed at dirty no TV remote the blind in the window wouldn't go up and down. The breakfast bar was a joke. The scrambled eggs and sausage didn't even have any heat underneath of it. They were served cold. I spoke to the front desk repeatedly to try and get a remote and the window fixed and was told every time we will get it fixed for you and it never was I have since spoke to someone asking for a partial refund and was promised that and still surprise no surprise haven't received any refund. Do not stay at this hotel!

I stayed here while visiting the area. The hotel seems clean and mostly well maintained with modern…read morefurnishings. There was a damp feel to the room I was in and it had slight odor to the room as well. Not a musty smell exactly but it was something I couldn't exactly identify. The staff seemed mostly friendly and polite, I asked for some extra towels and the front desk clerk was happy to assist my request. The parking area was well lit and adequate. The location was good for many dining selections. My biggest complaint was there was not any complimentary breakfast provided, they had a dining area that had a breakfast buffet but it was $12 per person and the selection was mediocre.

My family stayed at this hotel while attending a volleyball tournament. Our reservation was booked…read morethrough Capitol Sports. Unfortunately, we had issues with a charge. When I brought my concerns to the attention of the general manager, Crystal, she assured me she would look into them. However, despite multiple emails and phone calls over the past three months, I have had to repeatedly follow up just to receive a response. Most recently, I emailed her more than two weeks ago and have still not received any reply. I also reached out to Capitol Sports, who said they would investigate the situation, but I have not received any follow-up from them either. The lack of communication and customer service has been extremely disappointing. Based on this experience, I would not stay at this hotel again. If your sports team is assigned to this property through a tournament housing program, I would recommend booking directly with another hotel if possible.

The hotel is in a convenient location. Not far from places to eat and the hospital. The rooms are…read morecomfortable and clean. We did experience a problem with the AC unit but they fixed the situation by moving us to another room once we told the front desk. So, they were very accommodating. Recommend getting a room at the back of the hotel because it faces a nice pond, which also has a walk path and benches. The staff was friendly, especially the folks serving breakfast. The breakfast itself was ok with standard hotel choices. We didn't try the lunch or dinner but the menu options looked good.

I have to say that I'm surprised to see the complaints here…read more I travel hundreds of days each year - have been a Hilton Gold or Diamond for a decade now. I had a great stay. In fact, this hotel will be my "go to" when I come to turn (3-4 times each year) to teach. Really convenient location. My room was comfortable and quiet. Everything worked - both in my room and the small gym which was very much appreciated. Not just cardio equipment but some weights too. Plenty of parking. Pool. Friendly staff.