I bought a new boat that advertised dual live wells and stereo. Neither were true. I looked past…read morethat as one live well works and i can buy a stereo. Still very wrong. The original invoice charged 1400 for Krenzer to do prep work on the boat. There was none. They sent me home with stickers in a bag for registration and a prop that is for a Yamaha motor. It came with a Mercury motor. It needs to be replaced. . The "New trailer was used" The axle was and throwing grease and heating up. I addressed this prior to purchase and Krenzer wiped it with a rag. Ill be doing the bearing job. I priced extra items and was quoted almost $6000. They didn't even have transom straps for travel let alone and anchor and life jackets. The basic stuff that comes with most new boats. The additional costs are new bearings will be 50 plus my time, new prop $200, all the basics added up to $400 if you add in the new stereo. I was able to buy the quoted items for $2000. Beware of this place. I will not return for anything!! A bright not is_ They do send you two of the best brownies you will ever have so if thats your endgame maybe they're for you!!!

Although they weren't my first choice, I decided to use Krenzer Marine in Sodus, NY in June of 2024…read moreto sell my Chaparral boat because I was moving out of state soon. I didn't agree with them when they claimed it needed ~$1500 worth of repairs to enable a sale, but they had me over a barrel, so I agreed to it. They sold the boat, I paid them for the service, and they gave me a check for the sale minus their commission. In total, they made a third of what the boat sold for. I wasn't happy about that, but I was glad the boat was gone because I couldn't take it with me. I moved on and forgot about it. Done deal, or so I thought . . . Now, a year and 2 months later, in August 2025, they send me a cryptic bill via email dated August 2025 with the description "balance forward from total control" which was gibberish to me. By the amount charged I deduced this was for the service they provided in June of 2024 and I replied that I already paid it. Despite my response, they called me two days later to harass me about it. When I told Tim Habecker and the office manager, Lisa Angelo, that I already paid for the work, they claimed that due to a software change, they didn't have a record of it and that I would have to prove I paid it with a credit card statement or a cashed check. They also mentioned they had the same problem with many other customers. The fact that they were so careless in their transition to a new accounting software system that they didn't bother to back up their financial records speaks volumes about their technical expertise and their business practices. On top of that, they didn't use common sense to consider the fact that they would have never given me a check for the proceeds of the sale if I still owed them money. When I explained to them that it was going to be a real pain for me to find a record of this because I went through a move during the last year, and changed banks because they didn't have branches in my new state, they didn't care. They made their problem my problem. Fortunately, after hours of effort, I was able to track down a credit card statement that proved I in fact paid the bill 14 months ago. Bottom line, believe the other negative reviews you see because they are more accurate than the positive ones. If I heard the earth was going to flood and they had the last boat for sale I still wouldn't buy it from them. Given their poor business tactics, I predict they won't be in business for long.

this is the marina in your dreams , it employs the finest personal in the business including the…read moreower himself . they sell a full line of pleasure boats as well as fishing and party boats they also have boat rentals . the sales and service departments are second to none and so are their boat mechcanics , the marina in on the owasco river just a short boat ride to the beautiful owasco lake in auburn , new york . owasco lake is one of new york's awesome finger lakes and is home to a variety of different fish species . check them out sometime and you will see exactly what i mean when i give them a 5 star rating !!! mario fuller jamesville , ny ATTACHED IS A COUPLE OF LAKE TROUT CAUGHT IN OWASCO LAKE

Ah where to begin!Called about a boat that was shown in inventory,but alas,someone already had a…read moredown payment on the boat.I was told by the salesman they had the same boat,different color with a motor upgrade that he would sell me for the same price.He later reduced the boat to a price that was 9000 below a quote from a local dealer.It was one of the best purchasing experiences in my 70 years.All questions and issues were handled with a phone call or text.The salesman Bill was nice enough to give me his personal cell #as he was going to a trade show when the boat was being delivered.Actually answered during breakfast.Turns out he is the owner LOL Lawrenc J Woodcock

Spectacular service department. Great communication, easy to…read moreschedule and timely work done on my 1968 Star Craft !

The staff here is knowledgeable, courteous, professional, and very patient. We recently had a…read moreweeklong rental of a pontoon boat: From running us through all the workings of the boat, all of their insider knowledge of the lake and spending as much time with us as we needed to feel comfortable on the water. The boat was in great shape and we lucked out with a week of absolutely perfect weather. Everything from heading out to returning a week later was absolutely seamless. This place is fantastic.

bought a used boat from these guys a year ago and had a couple of small issues warrantied and had…read moreno problems with the fixes until this year when the starter bolts broke again. Brinson marine went above and beyond to fix this issue at no cost even though the boat was no longer in warranty. even replaced the starter to ensure I would have no more problems. can not recommend these guys enough!

Pete & his staff have gone above to make it Right for this year --start Off really bad but ask to…read morefix it & made it a WIN WIN --BEST Options for this Year than anybody could ask for

I recently purchased a boat from Mark's leisure time Marine in Canandaigua. The purchase process…read morewas very smooth and when I took deliver of the boat Andrew was very patient answering all my questions and made sure I was comfortable; he was super friendly and very knowledgeable. 10/10 service!

They sold us a boat that they couldn't get running. They wanted to put a used ebay part in it to…read moretry and fix it. They offered to make the first payment even though there was no idea when we'd get the boat, which would have stuck us with a non running boat We canceled the contract due to breach of contract. They sent our registrations for the boat we were trading in to someone else and when we did get it, they had signed the back of it. The salesman and manager were the most incompetent people we've ever dealt with and I have screenshot of everything the manager texted. They still owe us $100 but we know we'll never see it. Save yourself alot of aggravation and go somewhere else for a boat!!!! I rated them a 1 only because they don't have anything lower

Best seadoo dealer around. My girlfriend bought 2 sparks over the last 3 years and I just bought a…read moregtr230. I wanted directions on my phone and saw they had 1 star and couldn't believe it. So I had to go out of my way to let people know that these guys are the best and you won't find better. Thanks guys! Great sales people and great service!

Brought boat back in because repair work was not done properly. They broke it while here,…read moreapologized and "took fill responsibility" then charged me $400 to fix it and said it was broken when I brought it in. Manager was abrasive and said I was lying. Stay away from these scumbags at all costs. Look them up, I'm not the only one complaining about their business practices.

This was a first for me. Never rented a boat before haha. Well, actually, my brother rented it for…read moreall of us. We were all home for a small family reunion. Twas the first time all of us were home together since before Covid. My dad passed a few years ago and we all couldn't be home for it bc it was during Covid. So this was actually the first time all 5 of us kids were home at the same time. It's a trip that had to happen for sure. So getting the boat for an afternoon was super nice and a special day for sure. We got a pontoon boat for the afternoon. My brother and his wife rented it for 6 hours. I can't remember the exact price, I wanna say $450 for the6 hours, but don't quote me on that bc I THINK it may have been a tad more expensive. It's definitely a little pricey, but compared to their competitors, German Brothers definitely had the better price. The so-called "inconvenience" of renting from the vs the other(s) is German Bros is located out on West Lake Rd as the other is located in town...which is why I think they can get away with charging more at that place. The guys at German Bros were fantastic. Super friendly, super helpful...honestly don't have one bad thing to say about them or the business. For my first time experiencing one of these boat rental companies back home, I was definitely satisfied and even from my social media posts from that day and the days after our day on the lake, I referred like 5 people to this place and told them how much better it would be to go with them especially if they were worried about cost. You definitely save using German Brothers and these days, who isn't trying to save money any way they can? One thing to point out, you do have to pay for the gas for the boat and that cost is not included in the rental cost. You pay for the gas at the end of your time on the boat and I wanna say it's like a dollar and change more than what we'd pay at the pump ourselves. Then again, wait, haha, not sure what kind of gas these boats use haha! Just know tho, you pay separate for the gas. I recommended this to 5 different people (as mentioned already) and I'd gladly recommend to 5 more, 10 more, etc. They're a fantastic company and they deserve all the business they can get. Happy boating, yelpersailers!! Cheers!

The staff is very helpful and our boat was beautiful. We had a wonderful time renting the boat.read more

Where do I begin?? The staff at Frontenac went above and beyond to make sure our day on Cayuga Lake…read morewas absolutely awesome. Dylan was not only helpful, but knowledgeable about the pontoon boat that we rented, but also the spots on the lake that we should hit for swimming, floating, etc. He helped us blow up all of our floats/tubes, and helped us carry everything out to and from the boat. If you're staying on Cayuga and want to spend a day crushing the lake, I highly recommend Frontenac Harbor rentals.

Rented a pontoon boat there. Great boat looked brand new, and also was able to pick up at 9am and…read morereturn at 4:30.