I had a very disappointing experience with Fox-Mar Studios. After paying over $400 for my child's school pictures, I requested a simple headshot photo for a scholarship opportunity. I was told I would have to pay an additional $75 expedited fee just to obtain that image, which was very frustrating considering how much I had already spent. Another major issue is the extremely long wait time. Once your photos are paid in full, it takes about 6-8 weeks to receive them, which is unreasonable for school photos that families and schools often need quickly. When I called customer service to ask about options, the representative I spoke with was rude and not accommodating at all. There was little effort to help or provide a solution. The solution was to pay $75. Overall, I found the service to be overpriced, slow, and lacking in customer support. Based on my experience, I would not recommend using Fox-Mar Studios for student photos. read more

Fox-Mar Photography [Kendall location] is the company my daughter's high school uses for their senior yearbook photos. Service: 1. I chose a double session with same-day viewing which allowed me to have additional photos. When booking my daughter's photo session online, they gave me a credit that I could apply towards the purchase of the photos or photo packages. Plus, the proof-booklet has a $10-off coupon that one can also apply to one's purchase. 2. The turnaround to view the photos was within hours -- all 24 photos were available to be seen and from there, one could choose [not required/forced] to either purchase: 1 photo or photo packages. I chose the premium package. Photographer: 1. Foy is a phenomenal photographer with a charismatic personality to match. He was creative with his poses, and knew how to direct my daughter for the best possible shot. His patience made my daughter feel at ease [me too!] and his charm made this whole experience a memorable one. 2. Sachi, one of the managers, was attentive and welcoming. Her kind demeanor, also, made this experience a memorable one and even congratulated my daughter for all her accomplishments. 3. This service with kindness cannot be purchased but it is offered as part of the experience at no extra charge. Photos: 1. All my photos turned out beautifully. There were some photos I loved more than others, but it was more of a personal choice than how the photos were taken. 2. Packages offered: They are expensive, but like any type of milestone in a child's life, the parent is going to pay a premium for it and this is no different. 3. Any parent that has had or has a senior in high school will tell you that everything that happens in senior year is OVERALL expensive - from photos to graduation, regardless if it's a public or private school. Front Desk: I have to say that this needs improvement. The lady treated myself and other parents as if: 1) She didn't want to be there, 2) She was doing us a favor that she thought we needed and 3) She is the first face we see, so this can place a negative demeanor from the start as parents are anxiously waiting for their kid's photo to be taken. Because of this, I am giving this review a 4 instead of 5 stars. Overall, it was a great experience...! This post is lengthy because just like there are some negative [bit unfair] reviews, I needed to express that my experience was just the opposite. read more

Airline ticket MIA-JFK - $50 || Fox-Mar Multi Background Digital Photo download $59.00. This is just a picture made on photocamera in school with thousand of other kids same day. You do not create any exclusive value, nor private session, you don't buy film, fancy paper and expensive photo printers for digital picture. Your exclusive agreement with schools do not give you right to set any amounts for your service. You use people's love to their kids and your exclusive contract with schools, which is monopoly, gives us no other options than Fox-Mar. read more

Horrible customer service main number and Kendall location they are so rude both ladies

I had a terrible experience when I went with my daughter for her senior pictures. This innocent family (a mother, older sister, and the senior) was told by a teenager employee that "parents are supposed to be a mom and dad" and laughed in their faces, absolutely disrespectful and insensitive. Her name was Anaya, and I cannot believe Fox-mar tolerated this behavior! She is a rude employee and shouldn't be working in customer service if she ,obviously, doesn't know how to work with people. Would never recommend this location completely ruined the experience for me and my daughter. read more

Prices for school pictures are ridiculous. Budget option should be criminal because its hidden behind first buying a higher tier option.

Extremely expensive. Digital photo $55...and they force you to have 5 backgrounds in order to justify $55. I am only looking for a single photo. If I try to purchase a single photo, once again EXPENSIVE !!!!! $25 plus $7 shipping (plus tax). read more

Service was fast. Great attention to detail && customer service. A bit on the pricey side but well worth it. Store was clean, some of the props were a lil worn down or stained but all in all my experience was good. read more

Cute Pic as a whole but my son (Kindergarten) had breakfast at school and ended up with a little smudge on his face and something in his tooth. A bit disappointed that couldn't have been removed. A simple edit could have made a big difference. Prices aren't bad either but some of us really struggle to purchase these pictures. We shouldn't get stuck being disappointed with such an easy fix. ​ read more

DO NOT GET YOUR PHOTOS HERE!! you are better off paying a better photographer for a more quality and more photos! Fox mar is stealing your money for first booking an appointment, then absolutely robbing the bank with their package deals. $275 for 3 digital photos and charging shipping and the other package deals are a ridiculous amount of money for no reason for a session that took most 30 minutes to finish. Super disappointed with this as completely ruined my experience for the memories of my senior photos. read more

The customer service was really good! I called several times before my son's appointment to get different information and they were always very nice and helpful! Good to see that they still cherish customer service!! There's a tiny little parking lot in front of it but also more parking on the east side of it. We didn't have to wait a lot. My son and I were pretty much done within half hour including the time it took him to change into his tuxedo! read more

I had scheduled a double session for my son's senior pictures. He showed up for the appointment and was told he was not on the schedule so he had to go back the next day. However, the lack of organization is not the reason for me writing this review. The pictures came out very nice and I was excited to order some to give to the family and keep a nice one for myself as well. I was shocked when I saw the prices to order the pictures. The packages were listed at all the way from $409 to the cheapest one being $110 for one small picture 3.5x5 in. This is rediculous! I know that inflation has made everything more expensive but this is extortion of parents who are willing to pay to save these memories that happen once in a lifetime. Class pictures were never this expensive and since the schools have a contract with these companies, the parents just end up dishing out the cash. The prices of the photos are not disclosed at the time of ordering the photo session by the way so you get tricked into thinking you're ordering the full deal. I am appalled. read more

This company is half ass.... I am sorry. There is barely any customer service. They don't provide any tracking information for your order. You have to call to request the tracking number, which they don't even have in the moment... they claim they will email me my tracking info within an hour, which Makes NO Sense! Then they "promise" 7-10 business day delivery, but when my order was tracked, its arriving after 15 business days.... Yeah idk.... A MESS! read more

I took my daughter to take her senior pictures and over the phone. I explained to them that my daughter was very petite. They told me that they have the gown size when I didn't have it like they over the phone the photographer a female was taking pictures and my daughter is very petite. I asked her to lower the camera and she said that it wouldn't make a difference and I told her that I do take pictures that I know about photography and to lower the camera please she lowered a little bit. The picture was better but she continue taking pictures her way on my way out. I went to the front desk and I what if I'm not happy with my daughter's pictures because I actually verbalize and the photographer and she didn't do as I was asking her. She told me that if I didn't like the I will have to pay fee. I told the lady to I speak with the manager and the manager told me that they know what they doing and if I don't like the pictures I'm more than happy to come and pay for retake. I do not understand how be running a business not the needs sizes. I do not understand why they don't go by what the customer wants. really really bad experience online it says that I pay $40 and I end in paying $69. ???? this place is a mess read more

Fox-Mar is the chosen school photographer for both of my kids' schools. I made the mistake and ordered photos for both of them. My daughter's photos were alright, but my son looks like he could be in a St. Jude's commercial. He looks ill. I received similar pictures for my daughter a few years ago. It's like they do their best to bring out the worst and ugliest in you. Also, the smallest package comes with about 30 photos. Who needs that many pictures? How about an option for $10 with 2 fotos instead of $50 for 30. I will definitely never order school pictures again if Fox-Mar is the company behind the camera. read more

HORRIBLE!!!!! I'm really disappointed with the professionalism here. Not professionals at all. The kids' appearances are overlooked, and it's frustrating to see that no one even bothers to use a comb! This isn't the first time I've experienced this; the photography quality is consistently poor. Honestly, my son takes better pictures! I really hope things improve for next year or better CHANGE the company., because it's been a letdown every year. They just never seem to get better. read more

Foy was fantastic!!! My daughter was very nervous about senior pics, but Foy (the photographer) put her mind at ease. He was professional, funny, and had extreme attention to detail. He was very patient and creative, creative, creative! Well with the session fee, but I wish the cost of purchasing a package was more affordable. If it was, then we'd buy every single image because they were that good! read more

The guy taking the pics was good but I feel the prices were a rip off and misleading. The first fee of almost $90 was practically a sitting fee and their packages brought all these pictures we dont need and super expensive . I felt obligated in buying a package that will end up in a drawer. Each 8x10 $50. They totally take advantage of parents. Even had to pay shipping fee. Girl with curly hair at front desk had an attitude. I felt obligated spending my money here. Hated it. read more

I finally got a hold of a wonderful person by the name of Stephanie from corporate. They did an investigation and verified my claims. The employee was terminated and I received a generous discount for my troubles. Thank you Fox Mar for making my experience finally enjoyable. read more

Fox Mar Studios - Specialty Schools Near Me - Miami, Florida

Just got my Daughter's school pictures. The absolute worst ever. Do these photographers butt know how to get a first grader to smile. It's not hard. And I don't know what the hell they did too her hair read more

Fox Mar Studios - Charge way too much for this poor quality - Specialty Schools Near Me - Miami, Florida

The BEST photographer in Miami, Foi, works here! He bonds with the student, makes them comfortable, and gets them to laugh and open up in sessions. Foi photographed my older daughter 2 years ago, and the oucs were amazing! We requested him for our current senior, and just got the proofs. There were so many exquisite ones, that we bought the biggest package! Sachi, Mariela, Eneida, and Mia were very welcoming and organized. They ran everything so well. Sachi went above and beyond with great posing advice, and fixed my daughter's dress with a clothes pin in the back. We had a stellar experience, for the second time. I wish they still did family portraits, because I would come back! The talent, genuineness, patience, and love for what they do, is evident from the moment you walk in. As we entered, Sachi was complimenting my daughter's dress, which elated us all. This is the GEM of Miami! read more

Fox Mar Studios - Gabriella- senior pic with Foi - Specialty Schools Near Me - Miami, Florida

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Our photographer was great however the prices are absolutely brutal. You're looking at $50 per page and $82 just to sit for pictures. You will be spending well over $200 and have less than a handful of photos. I purchased 6 pictures (a la cart 5x7, 2 per page) and paid $159 with a $10 off coupon given at the time of the sitting. You do get online access within minutes of your photos being taken however the watermark is all over the image so getting a true look at the final product is challenging. DISCLAIMER- If you opt to pay using a payment plan, your order will not be processed until the final payment has been processed which can take months. No one explained this and I was wondering why it was taking so long to receive pictures after making payments. I wish we had options as to where to get these memorable pics taken. Fox-Mar just isn't it, unfortunately. read more

Fox-Mar is a scam to get as much money from you as possible. They mislead me and gave me inflated packages in the store. Only to find better options online closer to my son's graduation. They are shady and make it a point to give you fees and coupons and limited incentives to take your money. Do better Fox-Mar. You created a monopoly to take from parents with the schools on board. read more

I wish I could put 0 stars but unfortunately that's not possible. First of all, you have to pay $80 JUST to sit for senior photos, $30 of those dollars can be applied to purchase your picture, which doesn't even make a dent in the exorbitant prices of their packages. My biggest problem is that there is no way of knowing that purchasing the pictures is so expensive because there are no prices anywhere on their website. This company only cares about taking your money and capitalizes on important milestones by forcing you to pay $300+ for ONLY FIVE DIGITAL PICTURES. If your child's school uses Foxmar for senior pictures, don't pay a dime for extra photos because you will have to pay hundreds of dollars to keep your photos. read more

The reason I'm giving this business the highest score is because of their photographer SHAI. SHE'S AMAZING! When we got there Even though the wait was 35 minutes after our set appt SHAI MADE ME FORGET ! Her professionalism, kindness, understanding and the way she was quick but still took the time and every effort possible to keep my daughter and I comfortable and taking the time to use props and fix her hair and give all the time necessary to make the pictures beautiful makes me grateful and so very happy with this business. SHAI you are an asset to this company and I really appreciate you. You are an amazing photographer and professional. Thank you read more

Allison is the absolute BEST and KJ is a is incredible as well! I have had the pleasure of working with the studio twice and would recommend them to anyone. Allison captured so many beautiful photographs of my daughter during her Senior pictures that we will be able to cherish for the rest of my lives. Sachi, Mia and Kayla made the it so easy to take a few extra shots to create an amazing collection of photographs!! We bought the entire collection!!! Thank you, thank you, thank you! read more

They should be ashamed of themselves as a company. You talk about a rip off. The school dictates were you have to get the pictures done for the year book. If that is not bad enough you have to pay $54.95 deposit which get you nothing. They should just call it a sitting fee. The pricing of the picture packages is HIGHWAY ROBBERY. I could not find the combination of picture sizes I wanted, and you can't do al a cart without picking a package first. the cheapest one of those is like $140.00 I ended up paying $205.00 for a flash drive (which cost them maybe $4.00) with 3 poses. Shame on them!!! read more

the prices are absolutely horrific. complete rip off. I have 4 kids, and unfortunately they make it impossible for someone like me to be able to easily buy their school pictures. $65 for the "complete" package. I just want to buy two pictures of both poses they took. but the "cheaper" options only have one pose. what the hell is that? so damned if I do and damned if I don't. this greed is on another level. people are out here struggling, and they're straight up ripping people off. I fully intend to take this to the school committee and make sure they reconsider who they hire as their photography company. because this is bullshit. read more

My photographer was great however, I am not pleased with some of the results and the prices. 1. I paid $10 EXTRA for full body pics and only got 1. 2. My shirt was not fixed properly in one of the pictures and I was not informed so ofc I didn't like that picture. 3. It is TOO expensive! You can only pick a few poses in a package and anything is an additional price. 4. I asked what the price would be like before even booking an appointment and it was hidden because they knew what they were doing!!! I'm extremely disappointed! read more

Terrible service. Our appointment got cancelled and now we lost our $ 30 which we paid upfront .

Terrible service. Called 8 times and finally got an appointment which they cancelled after 10 min due to terrible organization and the lady was not making any effort although it was her fault. Waiting 6 months to finalize my order. The money I paid upfront is gone because of the mismanagement. I Wish the school wouldn't have required to take the graduation pic there. Definitely lost me as a client. read more

This company is a complete rip off. They charge $54.95 fee up front and then when you go to order add a $11.95 posing fee for each picture taken whether you buy them or not which gets added on top of any pictures you do decide to buy. They cheapest package was $199 which would be a $50 package anywhere else. I will be complaining to the school about having to use this place. read more

My son took his Senior pics yesterday and I can now review this business. The customer service was great, really friendly staff, attentive, joyful and made my son feel at ease. Pricing can be better as there were not many packages for budget friendly people. I ended up paying $200.00 for 1 8x10, 2 5x7 and a frame for the 8x10 and the tassel:( But overall, the pictures were great! read more

We went to the Sunrise location and the employees were great. The pictures, however, are outrageously priced. We order the fold out leather portfolio book so we could have all 12 pictures. It cost 129.00 and had 12 wallet sized pictures. The book is crooked and was not put together. I had to cut and glue the pictures myself. I flinched for a second and cut a picture through the head. For 130.00 they can't professionally place the pics? I'm beyond upset with this purchase. I would highly recommend just doing the yearbook picture and going elsewhere for senior pictures. read more

The photographer is nice, but every single other part of my experience was absolutely awful. I haven't even seen my pictures and already hate the place. Only give two stars instead of one because the photographer seemed like a very nice woman. read more

My daughter's experience at the Kendall studio was awesome. Although they were quite busy, every studio was packed, they kept things moving and took time with each of my daughter's poses. DArtagnan (spelling..) and his assistant were great and made my daughter comfortable enough to smile with teeth, which rarely happens. And when I went to order I had an issue, even though it was after hours Sachi answered the phone and came to my rescue staying on the telephone with me and helping me until my order was complete, it took a while, but she hung in there.... You don't get customer service like that anymore, anywhere.. Thank you Sachi... :) read more

Extremely disapointed by everything there... Bad welcoming, bad pictures and so expensive!!! We've paid $90 for a double session and will only have a $25 refund because all the pictures are bad!!! I thought the senior picture was free??? I would deeply appreciate to be refund of evrything because I'm not satisfied at all: this would be professional. read more

Well. We had an emotional, yet, great experience. The photographer was great, and even convinced my "cool" teen to smile and pose! The photographer had tissues for me when the time came for the cap and gown pics! (It was needed). I took a star out due to the price.... it is extremely expensive. read more

Just received my photos and must say for the price--the quality of the frame is terrible. Not worth the prices you guys charge.

They are the worst school portrait company here in Florida. For the past four years they take school pictures fall and spring every year I pay for a packet of photos of my Grandson and every year I have to call them to find out what happened to the photos. They look up your name look to see that you paid and then mail it out. Every year the same shit. I wish there was another company in the schools take your photos so you have a choice to pick from. I Think FoxMar school portrait company sucks thank you. read more