If I could give zero stars I could. The most unorganized establishment and understaffed place. If…read moreyou have all day to wait for a simple oil change, by all means come by.

Truly great service! I was nervous to have work done on my…read morecar because I am a woman who knows nothing about cars and I was worried I would be taken advantage of. However, I was pleasantly surprised that this was not the case. I came in for a high pitched noise some of my family members noticed while driving. They looked at the car and told me this was due to the wheel bearings on both sides of the car needing to be replaced, though it was worse on the right side. They replaced the wheel bearings on the right side first and I was pleasantly surprised when they called me back and said they had done a test drive and discovered that there was actually no need to replace the left side wheel bearings. They could've replaced both, even though one didn't end up being necessary to replace, and I wouldn't have questioned it. They did right by me by only doing what was necessary and saving me money, even if it meant they didn't earn as much from the job as first anticipated.

I was told I needed two new catalytic converters for my dual exhausts and a new starter at a total…read moreof $5100! Took it to another mechanic for $100 I'm back on the road! Would not recommend this shop to anyone!

I hit a nail or screw and had a flat late in the afternoon. The lads squeezed me in before the end…read moreof the day and had me back on the road. Excellent service at a very reasonable price.

We were camping and needed a replacement tire for our travel trailer. We worked with John who was…read moreable to find our exact tire and had it within 24 hrs. We took our damaged tire to the shop and they were able to fit us in immediately. Mounted and balanced within 15 minutes. We were very pleased with their response time and willingness to help wherever they could. Highly recommend them.

Beware of this company. They told me I needed to have my engine replaced on a V-8 Aviator with only…read more112000 miles.on it. The vehicle would misfire occasionally and they hooked it up to their machine and claimed the engine was bad. They wanted to charge me well over $6,000 to replace it with a USED engine. I told them they were wrong and took it to another mechanic who replaced the ignition coil wires for a total cost of less than $300! I have had no more misfires and have been driving it for 1 year since Fox tried to charge me for a used engine to "fix" the issue. Ford makes the Aviator and their mechanics should be the "experts" at diagnosing a problem. Therefore , they are either incompetent or deliberately trying to take advantage of consumers,

I recently traded in my vehicle for a 'new to me' pre-owned truck. Tia went above and beyond to…read moreinclude me in each step of the purchasing process. I will definitely be contacting her the next time I purchase a vehicle and reccomend any one else in the market to do the same!

As an update to my earlier review I received a phone call directly from the owner. Once we had the…read moreopportunity to finally connect (mostly my fault due to travel), he expressed his concern for the situation and was very interested to hear about my experience. He was able to offer some further explanation and wanted to express that there was miscommunication about the type of battery and the options that could have been offered that had not been previously discussed. He listened carefully to my explanation of the events and offered solutions to correct the situation in a suitable manner which was greatly appreciated. He approached it professionally and with genuine concern, and with that, I believe it is the right thing to do to on my end to recognize his efforts and update my earlier comments. I appreciate the perseverance in reaching out to me in addition to his willingness to turn a bad situation into a fair and equitable solution. Much appreciated!

Brought my car in with a concern, they took a genuine look right away to make sure everything was…read moreokay. Super personable, kind, and knowledgeable about all things cars!!! HIGHLY recommend!! Thanks, Barron's!!!

I haven't done a yelp review in a long time, but I had to come on and do this one because of the…read moregreat experience I had. I have never had such an enjoyable experience shopping for cars. My visit was tailored to my needs and wants; there was no pressure. Nobody was pushy, and everybody went out of their way to make us feel welcomed. Our sales associate was Ryan Campbell and I will stick with him throughout the years for me and my family and our Subaru needs .The manager came and introduced himself along with the associate that assist you with learning the technology components of your car. I will admit I was at the dealership for quite a bit of time however, there were many laughs and frequent checks if I needed snacks or drinks. The staff here are extremely friendly and knowledgeable about all things Subaru. I love my new Forester !

Warranty work but drove 2 hours to get here and wasn't told that the repair would take 2 hours. No…read moreloaners available and not enough seating for the customers. I'm standing as I type this

We drove 2.5 hours from WI to this dealer to look at a 2026 Ram 1500 and ended up driving it home…read more Justin Abbott was extremely polite, accommodating and knowledgeable. He and Jeff, the Sales Manager, worked hard to find the best rebates and trade-in value. Brenda made the financing process quick and easy. We drove away having the best buying experience after visiting 3 other dealers in WI. We highly recommend this dealer. The vibe at the dealership was friendly and low pressure.

My Jeep Wrangler had an issue with a recent software update which made it unsafe to drive…read more Ultimately, there was nothing that could be done at the dealership service center until a patch was pushed out by Jeep. My review here is thanks for understanding and patience that Andrew had with me. He had a very full plate already, but he helped me work through my issues, which greatly reduced my anxiety about the software problem. He tested my Jeep which gave me the confidence to take a long drive back home. I was worried I'd be nickel-n-dimed but nothing of that sort happened. Thank you.

My sister drives a 2018 chevy sonic she bought the car for 4 grand and she recently hit a deer she…read morewas going slow all it did was crack her headlight a little bit i trusted bartenens and i told her to go there sue brought it in they never gave her a quote or told her an estimate she never said she wanted oem parts or was asked she was charged nearly a 1000 dollars to change her headlight that had just a small crack in the plastic she came to me freaking out and i tried to call no one answered i found that very unprofessional and not right never once got a call asking what she wanted to do i should've just bought a non oem headlight and then changed it for her myself all she got was a sorry thats our bad they never did anything about it just an ope sorry we messed up i will never go back to bartenens again im very displeased with the unprofessionalism that she was treated with 1 star would not recommend

Very happy with the service we received. We needed to replace the headlight assemblies in a hurry…read more Very dangerous driving at night the way they were. All the other shops couldn't get us in soon enough. Bartanen's Auto Body understood our situation (and danger) and got us in within a week and during Thanksgiving week! They also completed the job and the invoice was 100 bucks less than they quoted on the phone the week before! A BIG THANK YOU TO STEVE AND BOB!!!!!

The guys are very knowledgeable and friendly. A good place to go for an oil change. They had me in…read moreand out in about 10 minutes and explained what they had done. The only attitudes I saw were good ones!

Very bad attitudes. I saw a guy even yell at a woman for unloading her laundry for blocking the…read moreside of their business for under a minute because there were no close spots for her to unload heavy things to make it easier. I wouldn't trust them.

Frei was wonderful! I was able to order the exact vehicle I wanted. Eric Kuntz was my salesperson…read moreand did a great job of making sure all of the paperwork was in order so that I had an efficient delivery.

Terrible. But in their defense it has to be the way GM trains their certified service departments…read more I bought my Cruze from Frei in 2012 before moving to AZ. The intake manifold on my car failed 2 times (technically 3 but when my car hit 98000 miles Thorobred Chevrolet in AZ stopped returning my calls, and when I would show up since my calls weren't being returned I would see my two assigned "service" providers yell out to them but yet 4 hours later each time no one showed...until I called and said my mileage was over 100k...got called back right away). Fast forward to present day. The same exact same thing is happening to my sister's car (2014 cruze). They replaced the intake manifold last week and her car kept overheating (she has pictures). She has it towed back there the day she gets it back and they say literally word for word what thorbred told me out here. Summed up: intake manifolds that fail cannot cause an engine to overheat...which is really odd because real mechanics will flat out tell that yes, they definitely can do. Sparing the actual proof for a rating review, when a car is under warranty, GM should stop trying to pass the problem back...especially when the car has less than 50k miles on it. They 100k more to go on their warranty (which is a total joke).